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Although we arrived just after the restaurant had closed, they held a table for us so that we could eat after a long journey. The staff were very friendly, and really seemed to enjoy their job. No. It was excellent value for money.
The restaurant was above average - quite good. Staff was helpful with a small problem. Location near and good access to DeGaulle airport was very helpful. Senlis is an attractive and historic city.
The staff were very good. I arrived at 2150 and dinner finished at 2200. I was told that I could still check into my room, stow my lugage etc and still have a meal if I wanted one from the non a la carte menu.
The rooms were clean and an extra bed in the room accomodated a child. Free Wifi was great for the teenagers. Rooms were serviced with clean towels left every day. Buffet breakfast was good, plenty of variety. Restaurant food was good. Staff were friendly and helpful. Paper cups for tea and coffee. Although rooms accomodated 3 only 2 cups and 2 of the small individual milk cartons were left each day each day.
I liked the chalet style of room with own front door. food was good value and excellent. Pet dog was welcome. Can't think of anything important.
Location for the parc asterix site. Price was good compared to uk hotel Eating dinner was not a good experience, orders were wrong and when they did get it right, 10 minutes later they realised they had run out of one dish! Bill was a complete cock up.
Yours was the only hotel we visited in three weeks in France with tea and coffee facilities in the room - always welcome! Well presented Buffet too Perhaps a more obvious signage for the hotel -
no nonsense, just what we need
Nice hotel well placed close to main roads , very friendly staff . Breakfast expensive and gates on car park not working
Clean room, very good and modern bathroom. Staff could be more forthcoming. Value for money. Reception staff not particularly friendly or willing to answer questions.
I was nicely surprised by the hotel. It was much better than I expected. The rooms were nicely decorated, clean and comfortable. The breakfast was O.K. with a traditional continental style. The staff were approachable and friendly.
The staff were helpful with the problem we had. We had insects in our room and had to change rooms twice
They accommodated us and our bicycles extremely well. Unfortunately it is/was a little too far out of town therefore not close to many nice restaurants.
clean functional rooms, good bar area, buffet breakfast v good. would have appreciated being able to book a family room - because of cost.
very clean and up-to-date, set away from traffic noise, good breakfast, plenty of parking well suited to travellers with a car, but would be difficult to get to if relying on public transport, as it it 4km from town centre
very clean hotel and friendly staff restaurant not open in the evening
The hotel was confortable, clean and well equipped The closing door in the aisle was noisy when closing
Nicely located wrt Compiegne, Pierrefonds
Convenient location, as it is 10 min walk to the train station.
A nice location near to the centre of Compiegne, but by the river. There was a smell of paint because they were decorating.
staff were very pleasant the rooms smelt of cigarette smoke. They were badly lit and the decoration was very dreary
size of the room was great, good parking, good location too expensive for what you get, also children were a bit scared as the hotel was a bit creepy with red wallpaper and very dark
large room compare to the price.
3 star grading seems generous for this hotel. dark interior, hot , no air con
the flat screen tv. the receptionist was very kind and helpful. the bed had slats broken and it was not comfortable at all. the rooms were not entirely clean, and it was overpriced for the amenties received.
Nothing in particular stands out some peeling wallpaper in the bathroom
We stayed in a family room, more an appartment. Very good value for money. Confortable, clean, quiet. Beds were good. -
spacious room and warm room no kettle and no late check out. Unfriendly staffs.
The owner of this establishment went out of their way to make sure our stay was pleasurable. She arranged a time in the morning for our gourmet breakfast of fresh pastries, yogurt, quality coffee, orange juice, breads and cheese. She was always available to provide local information and suggestions; even to arrange a booking for dinner. The property contains an eclectic collection of art that adorn the very tastefully decorated rooms which reflect the period of the building and surrounding architecture. Speaking of the architecture, this establishment is located in the heart of the most picturesque French village you could imagine. Right next to one of the 13th century churches, it has immediate access to bakeries, delicatessens, restaurants and a town marketplace that runs twice a week. The breakfast could have included a little fresh fruit.
Made my stay very enjoyable None can think of
The shower!!! and the hotel cleanliness, overall the facilities of the hotel were good. The bed was very comfortable too! The location of the hotel can be a trouble if you don't have a car, although you can always call a taxi (11 euros cost a taxi from the hotel to the train station). Also, the lack of enough hooks to hang towels in the bathroom make the space available near the basin a bit messy.
Very friendly and helpful staff. Modern hotel - very clean. Very comfortable bed. Excellent breakfast included. Secure car park. None!
Excellent Accor Group hotel. Great view of the countryside. Modern, clean, well-designed. Walking distance to cinema, eating (in an out-of-town shopping zone). Good breakfast. Everything included in the price - WiFi, TV, breakfast. Spacious room - I took the family room (28m2) for two people for 119 euros and it was great value for money. Can't think of anything.
Big rooms and nice design. Friendly people great car parking nice sauna
The hotel offered us value for money with a clean room and shower. However ir was not too easy to find given the street address was incorrect.
Quiet and comfortable with helpful staff. Good link with local restaurant for evening meal. Difficult to find SatNav and many locals did not recgonise the address. The cinema next door would be a good way to locate this hotel.
Desk staff excellent. Cleanliness. Gym. 10 mins from E15 so great for north south trip. In an out of town shopping centre. Quiet no wall between bedroom and bathroom
Roomps were very clean Hotel does not register in gps and was very difficult to find
Hotel was clean, our room was clean/tidy and the bathroom obviously fairly recently been refurbished, shower was excellant and the added addition of the hairdryer was a bonus, however it may be an idea to add this to the room specification, as this is something we look for when booking a hotel usually. the view from mroom 321 was great
Perfect location with a lovely view of the castle and the lake. The room was spotlessly clean and comfortable. The bathroom was large and appeared to have been recently redone. The wifi worked without any problems. We had no problems with public parking across the street from the hotel (November 1st). The downside of having a room with a view of the castle is that it is on the street side and it is a little noisy, but in no way a deal breaker.
The staff were very friendly and nothing was too much trouble. The location was perfect, it overlooked the lake and castle.
The room was big and has had a convenient bathroom. Nothing
The hotel was very clean and well presented. The rooms on the front have a great view of the Castle and lake. The two rooms my daughter and I were given were large enough, but would have been very crowded if two people were occupying each of them. The shower cubicle was the smallest I have ever stepped into in many years of travelling. Any movement to soap yourself made your body push off the water tap. The receptionist gave us the wrong key code for the front door, therefore, when we returned at 10.30pm, we could not get in. The bell for assistance had been turned off and, had we not been lucky enough to be around when other guests with the correct code arrived, well, I hate to think what we would have done.
Superb service, the host could not have been more helpful. Stunning view from hotel window of castle and lake. Excelent value for money ensuite rather cramped. Let them know in advance if a guest has mobility probems.
i had booked 2 double rooms and before i went there i tried to change one for a single room as one of the people could not travel and they said they had none, but when we were checking in another couple came in looking for a room and the girl at receptionist said they only had a single. my mum ended up paying for a double room and my 2 friends ended up staying in a double room.
The cleanliness of the rooms and the bathrooms. n/a
The situation of the Hotel is excellent with views and lake and castle from the front.There was lots to do in the surrounding area. The Castle is well worth a visit, as is the site of the signing of the armistice a short drive away. The welcome was less than effusive. The rooms were adequate but basic. The room tab system was chaotic. Check the bill carefully to make sure that you haven't been charged for meals and drinks you haven't had. The restaurant food was poor and overpriced. The villagewas very touristy during the daytime.
Very clean room, mattress with good support (not self-evident in French hotel rooms in my experience), a magnificient view of the castle from the room, several small cafe around the lake (which is 10m from the hotel) to spend the evening.
leaving Noisy,dirty.Poor breakfast
Good restaurant on site and parking available close to the rooms
typical Campanile, outside town near highway, excellent for one night stay, good fairly priced food. everything was fair - good .
A bath! A rarity in French hotels; very convenient stop on the way south; can park just outside the room Lack of clear directions from town centre: we ended up in the forest on a road occupied by deer.
The hotel moved us to an Ibis as they had a group booking - this was fine.
nice stopping off hotel we didn't feel that it was welcoming
No Hassle from Staff
It was clean and had bar and restaurant on site. It was available as a late booking, was reasonably priced and I do like the policy that late cancellations up to 18.00 hrs would not be charged. The staff were fairly efficient but rarely smiled so did not make the guests feel at home. There seemed to be no sign to reception, which was finally found in the restaurant. The food in the restaurant was ok but not as good as expected. - one of our evening meals was not freshly cooked but tasted re-heated and breakfast meat and cheese was not covered so dried quickly.
Location The signposting to the hotel at the major road junction (5 roads)coming out of Compiegne on the se side of the town was very misleading. It pointed the wrong way. Not all motorists have SatNav. Yet!
advertised with no parking when there was able to get a evening meal and breakfast none
Friendly efficient staff,some very good english spoken. Quiet location .Small but adequate comfy room. Good security using keypad system on main gate and hotel front door.Easy to find signed from route N2 Restaurant closed FRI SAT SUN evenings Alternative some distance into town center Limited Public transport did not use car due to Drink Drive brought in cold snack for evening meal
Excellent hotel, friendly staff and in a very good location. It was also very easy to find
the hotel was very clean and rooms were great for a very good price tea/coffee making facilities in the bedroom
Easy to locate and good value for money rooms. Noise from above - may influence whether we stay again.
It was comfortable, clean and in pleasant surroundings. The man on reception was helpful. I had no information in advance that the reception was closed in the afternoon. Similarly there was no evening meal available, and this was not made clear in advance. I feel that the hotel is in need of more modern decoration to attract visitors.
The location was reasonable and the security seemed quite good. The room was what we expected. It was a pity the restaurant was closed.
The proprieter was charming and multi-lingual and his attention to our needs as a family was faultless. The room was large and comfortable with lots of character, which reflected the hotel as a whole.
The picturesque location (small town, old redone building)
Staff was very accommodating and friendly. Central location made it easy to walk anywhere. Lovely situation. Breaksfast was a bit skimpy.
A lovely charming hotel with a friendly owner who makes you feel most welcome. The town is just beautiful, with many excellent restaurants close by and gives you a great experience of 'rural France' if you are limited for time.
Excellent family suite-spacious and well appointed. Very good breakfast. Very helpful staff.
Great location at the center of Villers-Cotterets. Free parking in the courtyard. Very friendly French/ English/ German speaking staff aiming to make you feel welcome and sharing the history of the region. Clean, functional rooms. Very nice overall atmosphere. Good breakfast for French standards. Good value for money! Beware of the attic rooms in August ... Il fait chaud!
Spacious character bedroom,four poster bed, and super new bathroom.Secure parking in courtyard. Reception only in attendance after 5.00pm and in morning.Very helpful though.
Everything - a simply lovely hotel. No!
the friendly and helpful staff, great place to stay
Charming courtyard, comfortable room, good location, courteous and helpful owner. Breakfast was minimal.
The ease of parking and a relatively quiet location. Not as good as other Mercures. No Mineral water in room and standard of decor not as good as some.
The room did not have a safe, which is quite important for business travellers.
Reception staff very helpful, printed map for us to find friend in Compiegne. Breakfast staff very friendly None
The room was very comfortable.
Welcoming Staff, very clean room and public areas, excellent breakfast and free Wi-fi . Would recommend this hotel.
Very clean and tidy with friendly, helpful ,staff who were also efficient. Secure car park too. No tea/ coffee facility in the room.
Very clean, comfortable with good sized rooms. Breakfast was good.
Value for money only french speaking tv stations, small pillows
Very new hotel so everything in good condition. Room size adequate. We stayed hear as it was an hours trip from Charles de Gaulle Airport and it was still very much in the country. It has free wifi accessed from your room. Only a slight critisism, but spoken English was limited.
Clean room -good beds-nice bathroom-lots of towels Check in was automatic as we arrived late-luckily I rang ahead before to let hotel know we would be late and they gave me a ref no to use when checking in automatically-don't know what others do who don't ring ahead if late as all my other booking refs didn't work on machine-The shower in our room leaked and wet the bedroom carpet -this was wet when we arrived- no one had sorted this problem out before we arrived
Very clean room and all furnishings and fittings in first class order. Would have appreciated a kettle or drink making facilties in the room. We would have liked to be able to book in a bit earlier. Reception did not open until 17:30.
The hotel was fine, with everything we could need for a night's stay. As previously mentioned, there are few local restaurants.