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Location Room was very small and hot
Rooms are newly decorated, confortable . Rich breakfast, plenty of things. Pleasant lobby, good for discussions and short meetings Restaurant not so good
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Breakfast was not bad, staff are polite, location is perfect. Very small room, aircondition doesn't work, all loud of the road in the room.
location, shopping and the happy hour finger food that you can have and see
breakfast was good Internet was very very very expensive..
I did not like anything, unfortunately. No internet acess, unbelievable! Air conditionig turning on during the night with no way of turning it off!!! No sleep because of that.
We were upgraded and had a lovely room. The hotel was very comfortable, great bar to relax in after our long drive, great parking and well placed for shops and restaurants.
Its location made access to the centre (for sightseeing and dinner in restaurants) convenient but also allowed easy access to amenities in the surrounding countryside and quick exit onto motorway.
very nice hotel clean, modern and rich breakfast. good location in the city and near milano and verona
the syle and comfort of the rooms; kindness of staff Not about the hotel, about the information about where it is located; I had been told down-town
we arrived around midnight, baby cot was not ready, staff was really unwilling, later we got propably unprepared and dirty room.
very clean and well presented location just a bit industrial, but it was nice and quiet.
The dinner was cold, food not tasty, breakfast good
it is a very nice hotel,i definally recommend to my friends,breakfast is awesome,we got great city view in our room everything was so good,just the hot water a bit weak
very good hotel. I'll stay only in hotels of AC system in Italy.
The hotel did not have tea/coffee maker in room an essential for travellers like us. The breakfast did not offer anything hot like scrambled eggs or something,boiled eggs were cold.The glass doors in bathroom & glass washbasin are sort of too delicate and dangerous against the aesthetics they offer
Localization despite of being out of Brescia was quite manageable. They did not have free access to Internet, despte that Staff helped us a lot, they shouuld provide free access.
The staff was very helpful I could hear everything going on in the rooms beside me, more than I wanted to. There seemed to be no sound insulation between rooms.
The hotel is new and modern. Location is not a splendid, but close to the center even by foot. The staff is helpfull and know how to do the business. As I mentioned the location is not a splendid one, but it's ok.
Staff, hospitality, friendliness, professionalism. Would stay there again if visiting Brescia. Decor a bit shabby. Not 4 star starndard as far as design is concerned.
hotel workers it is an old hotel, and that reduces the hotel confort... A new refurbishement would improve teh hotel quality
Friedly staff A little bit noisy during the night (because of the ambulances) because too close to the hospital
It was nice and homely and especially the reception staff was very kind and helpful/The loby was nice and the breakfast was quite good although i could not touch the lovely cakes due to my diet
Service was excellent Lights need to be on in the Gym....
the bed was very comfortable and the staff helpful. the noise
the breakfasts; friendly bar service in the evening despite our being the only people in the bar if you had the window open at night, it was noisy; if you did not it was too hot.
Special kindness of the staff
We mostly liked the sincere, accomodating staff. They really went out of their way to make the guests feel comfortable and to ensure that we had an enjoyable stay. Nothing
The place and the spectacular architecture No.
The ambiance, the perception of luxury (although this was more due to the nature of the building than actual luxury in fixtures and fittings, the architecture, and the feel of the essence of Italy. Too damn quiet, but it was end of season.
You stay in a real palace for a price not much higher than that of a business hotel. The staff make you feel like royalty. The hotel has been in existence for only one year. As soon as it gets better known, prices may go up to > 300 euro per night, which is the real value of what you are getting.
The hotel is beautiful, the staff even better. A great choice
Peace, quiet and very friendly, helpful staff. Its location was not ideal for local sightseeing. The facilities and services offered did not meet those expected at a five star hotel.
relaxed pace and a few very helpful staff
tout, la qualite de service, les lieux, la decoration... rien
The hotel is an excellent place to stay from virtually all aspects. It is clean, extremely well-appointed, and has a very helpful staff. The rooms are large and very quiet. The breakfast is absolutely first-class, and the restaurant serves excellent meals at a reasonable price. The internet service is very good as well.
It was one of the best hotels we have stayed in. The staff were wonderful helpfull and polite and the hotel was excellent value for money. It was well located for the lakes, mountaind and cities and I would highly recommend it
Everything! Best hotel I have stayed in at Europe in 4 different trips. Outstanding in every measure. Highly recommended. Spacious clean rooms, excellent and new bathrooms, friendly and courteous staff, a true 5 star hotel.
The hotel staff and the breakfast. During the night you stop the heat in the room.
Wireless is not free, unlike what it says on the hotel presentation.
obliging staff It was written in the broshure that there is free wireless conection to the interned but I had to pay for it
Clean, friendly staff & very efficient & welcome
hardly to find from highway.
FAntastic experience. Clean - well kept establishment. Staff extremely friendly. Restaurant great selection and value for money.
The air conditioning didn't work, the bed was like a rock, not impressed with bathroom
conveniance the kitchen closed on the evening we stayed
The hotel lobby was big and comfortable. Good breakfast and excellent service during the breakfast. Free wireless internet in the room. The bed was comfortable and the room quite spacious. The bathroom was nice. Lots of mirrors in the room. Nice restaurant in the neighbouring building. The location is not the best, the hotel is far outside the city centre. Public transport to the hotel is good and cheap though.
It is a great hotel for relax, very nice staff and good services.
Nice restaurant in front. Kinds hotel reception, nice bar, free internet.. too simply breakfast
The bed was very comfortable and the hotel seems quite cosy and quiet. There were not really enough plug sockets in my room (for me and all my electronic junk) and nothing spare to charge my laptop at the desk. I made do by snaking a cable from the bathroom.
Quiet room. Too small desk in the room, and the placement of a big tv on that little desk. Breakfast, ok but too basic
Pleasant atmoshpere in the lobby. Good breakfast. Excellent wine choice in the restaurant. An extra bedsheet would be convenient. The weather was chilly and it was somewhat too cold with the sheets.
Breakfast was very good, room was really spacious, bathroom was also spacious and very elegant, the hotel itsself was really elegant
Professionalism, dedication and real sense of hospitality.
Very practical and comfortable hotel located near the big city hospital in an uninteresting suburb. Presently there are VERY big roadworks due to the construction of the subway, but without any trouble in the hotel itself. Awful breakfast, with totally inedible scrambled eggs, without mentioning the low quality of ham and cheese.
Please write at least 15 words it is in an area I needed to be in. I think the hotel is expensive for the facilities it offerd No umbrella avialable . No english channel on bedroom tv. No business centre or access to a computer
nice large confortable room and bathroom.missing few conforts like bathrobe and slippers.good restaurant and staff no newspapers. despite the description is absolutely not close to the railway station, to reach it ir requires indeed a ride of 25 mins by bus
the hotel is very clean, room is big and the breakfast was excellent. so far nothing cause we stayed only one night.
the view and the room was clean wi-fi at the room was poor and no appropriate electricity point for the laptop
The room was very spacious, comfortable enough and had a good sized bath which was great. Breakfast was fine
It was a new hotel Location.It didn't qualify for a four star Hotel - in my opinion.
Everything was nice in the room. The address not correct. It was hard to found the hotel.
eveyone was very kind
Good hotel very new verycomfortable
mostly everything The air conditoning was not cold enough and it was 30 degrees outside at midnight
Camere belle, spaziose con SKY e vasca, Ristorante molto buono e con prezzi giusti con cameriere straniero veramente bravo (se ne vedono pochi così bravi !!!) rete wirless al secondo piano con segnale quasi assente
Lovely building and grounds. Big comfortable bed and well furnished room. A great evening meal in the restaurant with very attentive staff. Good selection of food for breakfast, and a good recommendation for a venue for lunch by hotel staff.
The hotel is just perfect for the price given. I'd say 5 star luxury and quality for 4 star price. They even serve champagne at breakfast. Highly recomended.
Gorgeous hotel in beautiful setting. Would highly recommend. It is a little difficult to find.
We loved the hotel, it's location and surroundings. The rooms were spacious and well appointed. We were disappointed that the restaurant was not open either night of our stay (Saturday & Sunday). Also that the bar closes at 8:00pm (the same nights) when the hotel was not within walking distance of any restaurants.
Rooms had a great view of the lake and mountains.
everything apart from the evening mene the menu at night was the same for the 7 nights we were there
Very nice resort setting. Sparkling wine during breakfast... we ended up buying half dozen bottles after breakfast. No price listed on dinner menu. There are some good pizza places nearby (4km) as alternative.
the views from our balcony
No extra charge for our little dog.The room was beatifull.If the are finisht whit the rebuilt at the outside of the hotel it will be 100%
Excellent big rooms, like new, nice refrigerator, competent staff, free WiFi, free parking,
I am very angry. Very dirty, rusty in the bathroom, ... I have never seen such a dirty room. No more bread for breakfast !
The rooms are very nice and comfortable. There is a swimmingpool on top of the hotel, beautiful view. Staff also very friendly and helpfull. Big parking. Nothing at all.
very nice rooms there is not a bar or restaraunt at or near the hotel
Very big and comfortable rooms, good public transport connection to the station, fast internet connection for free.
everything is ok, but nothing special breakfast is quite poor, smell in the corridors and rooms
Clean and modern hotel, include functional kitchenette. Nice staff, were very helpfull. Internet publically available for free. Free parking available as well.
This is a very newly renovated hotel. The bed was very comfortable and the shower was fantastic! The breakfast is continental but very good. There is a bus stop outside (no 1) that will take you into the old town. Or it is an easy walk of 1 1/2 km. There are maps at reception. It is excellent value for money. The hotel is ugly from the outside and still has the old Regent Residence signage on it.
The room was large, with easy exit to the balcony; the ensuite bathroom was luxurious and the toiletries therein of good quality. Breakfast included several choices and was servd by pleasant staff. It was obviously undergoing building work and so restaurant,pool and bar closed. Also problem with plumbing.