Overview

Kounkaku

17 Kurumayu, Naruko Onsen, Osaki-shi, Miyagi, Osaki (Miyagi) 989-6821, Japan
+81 229 832 329

Call

+81 229 832 329

Overall guest ratings

7.5/10 Good
Based on 379 reviews

Review highlights

  • 8.9
  • 8.5
  • 6.9
  • 5.9

Good to know

  • Pleasant hotel grounds
  • Great menu
  • Professional service

Nearby

    Show all

    About

    Naruko is famous for a legend about Minamoto no Yoshitsune, who was a warrior in the 12th century, and Oku no Hosomichi (The Narrow Road to the Deep North) written by famous poet Matsuo Basho. This ryokan was established 225 years ago and offers natural hot springs that have delighted innumerable guests for years.

    Less More
    Japanican
    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 379 reviews
    • 8.9 "Good value."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."
      8.7 "87% loved the menu selection."
      8.1 "81% loved the dining experience."
      7.4 "74% enjoyed the side dishes."
      10.0 "100% enjoyed the fish/seafood dishes."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.1 "Housekeeping was great, according to 81%."
      9.5 "95% said the recreation staff was great."
      7.9 "79% said the booking process went smoothly."
    • 7.0 "Internet works."
    • 6.9 "Sufficient wellness & sports facilities."
    • 5.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.8 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.1 "61% thought the bathroom was big enough."
      6.8 "68% said the view was so-so."
    • 3.5 "Not very clean."
      2.4 "76% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
      1.4 "86% said that wellness & sports facilities were unclean."
    • 3.0 "Bar is disappointing."
      3.0 "Alcoholic drinks were awful, according to 70%."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 68 reviews
    • 8.6 "Food is delicious."
      8.8 "88% loved the menu selection."
    • 8.6 "Good value."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Service is ok."
    • 6.2 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.8 "Only 68% said rooms were big enough."
    • 6.1 "Average amenities."
    • 4.2 "Not very clean."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 257 reviews
    • 8.8 "Good value."
    • 8.8 "Food is delicious."
      8.8 "88% loved the menu selection."
      7.9 "79% loved the dining experience."
      10.0 "100% enjoyed the fish/seafood dishes."
    • 8.3 "Breakfast is good."
    • 7.3 "Good service."
      9.5 "95% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      8.3 "Housekeeping was great, according to 83%."
      7.0 "70% said the reception staff was great."
      9.6 "96% said the recreation staff was great."
    • 6.3 "Sufficient wellness & sports facilities."
    • 5.5 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.5 "Location is acceptable."
    • 5.3 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
    • 3.7 "Not very clean."
      2.6 "74% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
    View all review categories

    Overall Rating

    6.8 Good
    Based on 53 reviews
    • 8.6 "Food is delicious."
      8.9 "89% loved the menu selection."
    • 8.6 "Good value."
    • 7.4 "Good service."
    • 6.9 "Sufficient wellness & sports facilities."
    • 5.8 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.7 "Only 67% said rooms were big enough."
    • 3.4 "Not very clean."
    View all review categories
    Good to know
    "Pleasant hotel grounds"
    "Great menu"
    "Professional service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention

    Map

    Map

    Close