The location is good for walks and bike rides, but close to major routes to larger locations. Was a bit noisey during our stay as we were put in 'room 101', which is close to the lift and makes some noise.
Well situated, nice staff and good breakfast
Pleasant staff and nice outdoor area for eating in the nice weather. Price was excellent and a good breakfast spread
The family room we booked was a very good size with a hallway that led to two good size bedrooms and a modern bathroom. There was also a play area for children with toys in the hotel, and a climbing frame with swings etc outside. A very good family hotel.
Comfortable, good food, excellent, friendly staff. Quick check-in and check-out. N/A
Sports, spa and conference facilities, but also romantic surroundings, Good kitchen, bordering to (German) gourmet. Excellent sleep in good beds and quiet surroundings. Helpful staff at reception and in the restaurant. Generous buffet breakfast. The welcoming bottle of mineral water in the room could have been complimentary, but was charged 3.50 €. No ice or refridgerator in the room.
Restaraunt and helpful staff Hotel name is not the one shown at the enrance, confusing
Nice and quiet, good restaurant Water on bathroom floor from the shower
Good spacious room. Free internet access. Very good restaurant
The whole experience from the reception staff through to the dining room I would like the gym to have a couple more aerobic machines more so than the weight machines
Every thig vas very good.
the staff was incredible. Fantastic Sunday Brunch.
Friendly staff, large, clean rooms, quality furniture and lovely breakfast! Close to Autobahn, so can hear traffic at night, but not so much as to stop you from sleeping.
Nice hotel, with plenty of room and friendly staff. Restaurant service was very very slow, at both dinner and breakfast.
good bed and good breakfast
Very nice and helpfull staff, comfortable and large room, very good breakfast including a good espresso instead of the mostly not drinkebel German koffie, cosy smokersbar.
Quality built hotel with well trained staff. Needs better lighting to locate the entrance from the road.
Affordable basic room with free curbside parking. Free, but unreliable, wifi. Great place for smokers. Despite requesting and receiving a non-smoking room, everywhere was smoky. The hotel was closed and locked when I arrived. Luckily, a friendly and helpful lady answer the phone number.
Staff were very friendly. Room was basic but clean and comfortable. Not all that close to the centre of town but we had a car so not a big problem.
Not much really. The breakfast was nice. Rooms were shabby, shower was cold on arrival and on one morning. This hotel would be better described as a backpacker Hostel, the price was far too high for the quality offered. The Ibis in the same town was almost the same price. I would not return.
Very noisey from 6am to8am in the morning
The Staff was cooperative. Location is not very close to Railway station, thought not far away, We had to wait for 40/45 minutes outside the hotel till the owner came and opened. The telephone was ringing, ringing but with no answer.
Excellent family run hotel, very helpful
The manager and his family made us feel so welcome. If back over would stay there again.
the overall value for money creditcards were not accepted. however with these prices I can imagine why
good breakfast, cooperative staff
staff very hardworking - breakfast was cheap food - location not very nice- room dull and in need of makeover!
Good restaurant and beer garden No coffee facility in room
very clean very frendly food at brakefast was very good and was not charged for all the extra coffee we drank all the lorrys at night the hotel was in a lorry park could not have the window open
I liked the location which is very, very near to highway. The personel was efficient and friendly. The room was reasonably clean and had adequate facilities. The restaurant was typical german restaurant serving very german food. We liked the food very much.
Clean and well maintained Train tracks next to the hotel. Woke us up a few times...
Lovely Terrace/Beer Garden and childrens' play area and extensive and well priced menu. Nothing really bad but be aware that this effectively a small hotel just off the motorway and situated opposite a big haulage depot so there was some early morning noise from lorries starting up. A room at the back of the hotel would have been fine though.
Rooms and restaurants all was perfect
Staff was very accommodating. Room was clean and the setting beautiful. The breakfast was very good
Nice and simple food, good beer, excellent breakfast. Good price. Too cold in the room with only one blanket. Could use a second one.
Nice quiet location Very large stains on pieced carpet, bed very uncomfortable. Breakfast - the sliced bread was covered in mould one morning, also no welcome at all, we had to press an intercom and a. Voice tOld us where the keys were. We had to ask at he next door restaurant how to get the keys out of the keysafe, as the voice hadn't given us a code. The restaurant owners were frIendly and helpful but the hotel staff seemed not very professional. We arrived early evening and the First hotel staff we saw was the waitress at breakfast the next day!
I arrived at the hotel to find everything locked up I had to sleep inn my car The Area of the hotel I had access was smelly
Good location, right next door to a restaurant. Lack of English speaking staff.
clean, good bed and breakfast hotel The internett wireless didn't function at the room , to weak signal
The WLAN was not finally working at all. Or it was but without outside connection. Not all the rooms are covered by WLAN.
very nice hotel, cheap and clean...i suggest it for who wants to stay in Osnabruck for a short trip...
Good location, outside the city, but near city park General view about hotel - a neglected
Excellent hotel, nice spacious rooms, small but comfortable swimming pooll, friendly staff and good breakfast
Excellent hotel not far from Osnabruck. Large and comfortabel room. Good restaurant. Very niceand location. Friendly peoples.
Food in the restaurant was very good, the sauna and swimming pool area was also very enjoyable,
Friendly staff in the restaurant Very old fashioned, very basic room, poor qualty of food, not a 4 star hotel
the people were verry frendly, the room was clean and breakfast was verry extensive
It was very comfortable, spotlessly clean and the cold breakfast buffet was more than adequate. I had to open the window as it was a warm night and was troubled by mosquitos for the rest of the night. Soap dispensers were empty. There was confusion over paying the bill. I wasn't asked for credit card on arrival and presumed payment had been taken. There was slight embarassment in the morning when it looked as if I was leaving without paying.
Great staff, comfortable with good room, and quiet location.
It was clean and comfortable and as described on the internet blurb.
One night transit stop. Location good, excellent value for money
Quiet, wonderful breakfast room, friendly personnel. We could not think of any negatives.
swimmingpool very dirty, water is green. very far away from everything.
the room was large and clean We arrived at 6:30 on a Monday (evidently some kind of holiday). The hotel was locked and it was dark and cold. We walked around the property but every door was locked. When we rang the hotel's number, we got a message saying we could send an SMS and they would ring back. By happpy accident, another guest at the hotel who had a key turned up. He who contacted the masseur in the adjoining health club, who helpfully found our reservation and gave us a key to the room. We had asked to book a table at the restaurant when we made the reservation, but it was closed. We finally found a place in the town. We would have liked to know that the restaurant was closed and how to check in...it wasn't pleasant. The staff seemed to be either unaware or uninterested when we checked out...not a word about our experience nor about how we had liked our stay.
The waterbed -Room was very dirty
Although the language was a barrier when trying to alter the booking via phone, this was overcome. The gentleman who booked us in on the day and cooked lunch, dinner and breakfast was very obliging and helpful. The language barrier which was worked throughand the church bells which were next door.
Friendliness, quiet, great location Towels were awful, should be bigger and absorbent
Excellent breakfast Room 23 - window right next to the bed has lace curtain, spot light on the hotel sign comes through. Room has an assortment of old furnishing, inadequate heating for winter
Very friendly staff.
Friendly staff and breakfast until 11am. Badly proportioned room with no basics such as towel rail or hook in bathroom for clothes / towel plus basin was in the room not in the bathroom. Could hear other guests in neighbouring rooms. Whilst breakfast buffet choices were good, the scrambled eggs / boiled eggs were left sitting since the start of breakfast at 6am so not palatable at say 10am. Also the meats and cheeses were left uncovered so not very hygienic.
The Girl at the Hotel, I think her name was Mandy she was very helpful, nothing was to much trouble for her nothing I can think of only used the Hotel to sleep
the price was really good, surprisingly good breakfast, clean rooms, very nice hotel service In our room the barhroom frame was leaking and therefore the entire bathroom became flooded, moreover the toilet lid was broken. The next day we were offered a different room which was good.
Free buffet breakfast good and generous The room we had booked (higher class twin with en suite) was not available "due to a broken bed". We were offered the choice of either a double with en suite or a larger twin without en suite, and took the latter. So we were sharing a toilet and shower room with another four (approx) rooms. This was ok for 2 nights, but would have been a real pain for a longer stay. Car parking is on the street, but it was always possible to find a spot fairly close to the hotel.
Excellent breakfast! Really good selection and a great start to the day. Definitely the highlight of our stay. Musty smell in 1st floor corridor, old broken tv, lack of facilities E.g tea/coffee making in room, no soap/shampoo, poor quality of bed and horrible pillows!
Friendly Engish Speaking staff
We had a great experiance, the hotel is the the best in Osnabruck.
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
Everything, nothing to say
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
Close to centre of town, good size rooms, excellent choice at breakfast
Easy access, good breakfast and helpful staff
Pleasant and helpful staff. Nice rooms. Good location.
The wholen hotel's ambience and efficicncy
Good location, easy hotel to stay, clean
Excellent breakfast buffet Room so small
Good hotel for one or two days city trip. Single room very small for comfort
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Excellent breakfast and convenient location room view
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Clean and freindly Dog barking in the morning
Very very friendly welcome, great room and balcony. Great location, one minute walk to the venue we had to be and great shopping in neighborhood
Friendly staff Very tired accommodation but the purpose of our visit was to visit some German friends so we didn't actually spend much time there so it wasn't essential to have luxury; decor was dark and bit dismal. Although breakfast was included in the price it was not very appetising.
The room was quite quaint. The bathroom was brandnew! Excellent breakfast buffet! The food was great but the service at breakfast was not satisfactory.
Very well located, walking distance to the city center, well garnished breakfast Small car park
Friendliness of staff, free wireless net, breakfast. Hotel has an antique design, but antique is not equal to old dirty furniture and curtains. Matrace in bed could be harder. Streetnoise or train noise this is your choice here. Otherwise good hotel.
A good breakfast was provided. Staff were friendly though most did not speak English. Very comfortable duvet on bed. Price was very reasonable. Pillow was flat. Elevator and corridors smelt of stale cigarette smoke. Hotel was very old. Hotel location was very far from the university.
Clean, friendly and helpfull Not easy accesable by public transport
Rooms are nice, the receptionist was very helpful and very accommodating. WiFi doesn't work in every room, we had to sit in the hallway in order to get signal.
Breakfast is great, friendly staff, close to the city WLAN existsand free but bandwith is small between 8.a.m.-10 p.m.
the staff was friendly, the room was clean, the breakfast was good, free wlan and the hotel is close to the city.
booked a double room got a twin
The Westermann hotel was convenient for our visit to the Dom in Osnabruck. There was free parking in a private lot. The included breakfast was adequate. The walk was a mile or so but an easy one. No Problems.
Uncomplicated No tea making facilities in room
Perfectly nice ordinary family-run hotel a few minutes drive from the station in new part of the town; rooms old fashioned but spacious and clean. Restaurant alongside. Good value for money. Pizzeria opposite. Quiet overnight, traffic by day. Quite a long walk from the historic centre of Osnabruck.
I felt that the inclusion of a fridge and hot drinks facility was lacking and needed inclusion for a 3 star hotel in Europe Lack of the above
Very confortable hotel, I will surly be back
Friendly and helpfull staff N.A
Breakfast The hotel reception at night is awful (they do not know English). The internet issue is impressing. An hotel without wireless internet for free!!!!!
The room was very clean and large enogh for me and my wife also the bathroom was very clean the heat was workink breakfast was good No
Location, room overlooking busy and noisy road
The warm water was turning cold all the time!
The connected restaurant is excellent, free parking available.
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
No air conditioning in the room
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
One of the best in the town considering the town is very small and you have not many option anyway...
The friendliness of the staff and the quality of the room and its furnishings
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.