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The staff were excellent as was the quality of food. Unfortunately the weather was poor during our stay and the roure tot he hotel from the lodges was waterlogged.
The spa is great and the evening dining was nice. Lovely location. Room was shabby and in need of serious TLC.
The bar / restaurant Cleanliness and heat of room!
Intimate, romantic, relaxing. Food was amazing as were the views and the room. No slippers in the room enquirer about them twice as they. Were on the booking. Only confirmed to me on checking out none available but got surcharge on room service escorted which made up for it. But a phone call or visit to the room with an update would have helped
The total relaxation, the beautiful surroundings, the restauant was excellent and apart from the private hot tub not working on the first night everything was perfect.
The staff were unfailingly friendly and efficient. Also, the accommodation is very unusual -- my room was in a superbly built log cabin within the woods about two minutes walk from the main hotel building -- great facilities (free wireless Internet, swimming pool, gym) and sense of tranquility. The food is excellent too -- I ate in the bar and in the restaurant and both served reasonably meals of an unusually high standard.
fair prices in the bar jack johnson music all the time. petty i know but it get to you in the end
Relaxing atmosphere and enjoyable pool and jacussi Poor service at breakfast opened jams at table not informed of breakfast routine
The rooms were ok. Hotel is very dated, my shower did not work and breakfast did not start until 7.30 meaning that as I was travelling on business and had an early start I could not eat breakfast. They did offer some toast however.
It was a delight - in a great situation in the woods which made it easy for doggy walking. I and my dog were made to feel very welcome
Friendly and very helpful staff
I found it quiet, peaceful and relaxing. The purpose of my visit was a reunion of old army colleagues. We were looked after extremely well.
friendliness of hotel staff
wonderful views of the moors from bedroom window good location for exploring the area
exceptionally impressed with the quality of the room i had, brand new looking bath with whirlpool and really large and well appointed room throughout
the hotel is very modern and is in fantastic grounds the room did not have basics like hairdryers ,iron etc,,and when asked for waited an hour and they still did not arrive
Don't expect to get to sleep before 1 am because of the banging music. No adequate response when raising this with Reception. No apology. Another two guests were also complaining to the Reception about the noise as we were leaving.
The hotel grounds are beautiful but the hotel is disappointing, we had an executive double room which was very small. The lift is scary and only goes up to the first floor and the breakfast was poor.
Ease of access. Arrived late but restaurant waitress welcomed me. Service in restaurant very good. Interesting menu with good choice and fair prices. Prawn tempora - only 3 prawms! Scallops cooked really well (soft and buttery) could do with more flavour. Otherwise excellent. Breakfast also good - real sausages, good bacon and non-slushy scrambled egss. Well done! Over all the staff showed 'old fashioned' friendliness and good manners. Bed hard and TV channel range very limited
Lovely location with good views. Nice and quiet ensuring a good night's sleep after a tasty meal in the restuarant.
i have stayed at this hotel before, friendly welcoming manager, my room was very clean, i had breakfast this time which i really enjoyed, i am looking forward to returning
Central location, easy to find. Large shower room. Piped music in guest sitting room/internet room; no mirror in bedroom - in fact no full length mirror anywhere.
Friendly owner. Good bus and train connections. Room a bit cold.
I had a very pleasant stay, the room was very clean and comfortable and the staff were polite and helpful.
Very helpful proprietor. Room nice and quiet despite being alongside a fairly main road Wifi was unusable for most of the evening, probably due to other guests "streaming" heavily. Bandwidth is not up to the likely demand.
bed wasnt very comfortable was hard mattress
The room was very small and clean (but I booked the small room so the clue was in the title), the bed was comfortable and the TV, whilst small was actually bigger than the one I had in a 4 star hotel I stayed in recently. The proprietor was quirky and I suspect you either love him or hate him; I liked him myself. The bathroom was very clean and there was more than adequate hot water once I worked out the shower controls. I would stay here again and would suggest it to friends No tea making facilities in my room - to be fair it wasn't listed in the list of facilities supplied for my room. On the other hand this is the first small hotel/B&B I have stayed in for years that doesn't provide this. I would still use this hotel again.
Good location and friendly atmosphere. Only 1 slight criticism - for myself and fellow guest breakfast was rather early and only available for a short period of time.
Nice, clean, modern room, with flat screen tv. Comfortable bed and bedding. Unreliable wifi signal. Only 1 soap provided so bring shampoo. No hook to hang your coat or towel.
Convenient for the location we wanted to stay in, but nothing else worthy of mention here no teamaking facilities in rooms, and nowhere to make one.Owner thought we should pay extra for this
Cheap and good location, they even did an early breakfast for us. The accommodation was above a pub open until 2am. Check-in was up to 10pm and I had to cut short an event to get here on time. I could have checked in later and had the full event.
very convenient for the train station and town centre. Nice staff The heating went off at 11PM and when I left it was still off - It was a very cold experience
Good reception, warm hotel, comfy bed, great breakfast! Especially the bacon! The bathroom was an odd shape to get in and out of, and the shower, although warm and good, leaked a lot!
The quality of the rooms was excellent and so was the breakfast with a selection of continental and cooked. Fantastic value for money with very friendly and helpful staff. Noisy nights from the pub and local night club but we knew about that when booking so it's not a complaint.
Staff were very helpfull and friendly No bad points, hotel needs just a little bit more T.L.C.
The room was very clean and the breakfast good. Lack of heating in the bedroom and poor atmosphere in the bar area.
Friendly; helpful. Bed not of particularly good quality - not the most comfortable.
Handy location, not as bad as internet 'chat' reviews A bit tired and grubby. Noisy due to overlooking main street and no double glazing and 'unusual' DJ'ing that went on to 2am.
Central location ideal for all amenities Noisy pub below open til late
The breakfast was excellent. Very friendly staff. Time of breakfast limited between 9-9.30. The bathroom needed some care and attention.