Royal Oak Hotel Spa & Gardens

23-1 Kayanoura, Otsu, Japan
+81 775 430 111


Overall guest ratings

8.6/10 Excellent
Based on 661 reviews
See all reviews

Review highlights

  • 9.4
  • 8.9
  • 8.9
  • 6.7

Good to know

  • Spacious rooms
  • Good furniture


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    Located in Otsu, Royal Oak Hotel Spa & Gardens is on a lake and convenient to Aeon Mall Kusatsu and Roka Sensuiso Kion-ji Temple. This 4-star hotel is within close proximity of Zeze Ware Museum and Otsu City Science Museum.


    Make yourself at home in one of the 169 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.

    Rec, Spa, Premium Amenities

    Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.


    Enjoy a meal at one of the hotel's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.

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    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry service
    • Coffee shop
    • Sauna
    • Free Internet
    • Pets not allowed
    • Free parking
    • Train station shuttle
    • Wedding services
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    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 661 reviews
    data provided by TrustYou
    • 9.4 "Very comfortable."
    • 8.9 "Breakfast is good."
    • 8.9 "Food is delicious."
    • 8.5 "Rooms are great."
    • 7.4 "Good service."
    • 6.7 "Internet is average."

    Overall Rating

    7.7 Good
    Based on 304 reviews
    data provided by TrustYou
    • 9.4 "Very comfortable."
    • 8.6 "Rooms are great."
    • 7.5 "Good service."
    • 7.5 "Good location."

    Overall Rating

    8.5 Excellent
    Based on 277 reviews
    data provided by TrustYou
    • 9.4 "Very comfortable."
    • 8.4 "Rooms are great."
    • 8.2 "Vibe was good."
    • 7.9 "Good service."
    • 7.6 "Good location."

    Overall Rating

    8.3 Excellent
    Based on 79 reviews
    data provided by TrustYou
    • 8.4 "Rooms are great."
    • 7.2 "Good service."
    • 6.6 "Location is acceptable."

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