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I have stayed at Albert at bay a couple times and enjoyed each stay. Never any problems. Staff is very helpful and courteous. Hotel is within walking distance of down town. I really love the kitchen and spacious spaces. This is a great hotel for families staying for a few days to see the city because you can offset the price of the room by having some meals, snacks etc in your room with the well equipped kitchen. Nothing.
The staff was amazing and friendly and helpful! Also...great rooms! n/a
Spacious apartment like room
Sure, we could have stayed at the Sheraton in Centretown (in fact, we have previously), but for basically the same price, we got a real suite: two bathrooms, a large dining/sitting area, kitchen, and balcony. Now, we didn't really need all of those amenities, but it was nice to sprawl out on the couch to watch TV and munch on leftovers from Good Eats (a great little restaurant down the street), rather than sit on our bed like we would at a regular hotel. The rooms were clean. The setting was quiet, even though we were still on the edge of Centretown. And the fitness center was quite good. If you like warm cookies or mood music in your lobby, then you might be disappointed. Otherwise, this is a very good hotel option to compare against the other downtown chain hotels, and a terrific option if you are considering an extended stay.
Incredible rooms and loved the penthouse patio and gym.
It said "Suite." I thought, "sure." But it was a REAL SUITE. A fully equipped kitchen. An ample dining table. A living room with with sofa and TV. A huge room with two Queen sized beds. AMAZINGLY comfortable. The bathroom wasn't cleaned to my liking. I sensed a trace of urine smell. But I have a very discerning nose.
It was spacious!!! Great value!!! One question that wasn't clear. The charge for the hotel is not at the time of booking but made by the hotel .... correct?
The hotel was close to shopping, Restaurants and easy walking to the house of commons and other sight seeing attractions
Good location in downtown Ottawa. Very large, comfortable suite. (Much bigger than I needed - suitable for long stays.) Door to suite stuck most of the time; always took several tries to open. No breakfast at hotel.
the staff was very helpful the comfort sleep beds are not comfortable - ask for a regular mattress
Proximity to the downtown Parking was ackward. Had to exit the vehicle to use the exit machine. I thought the breakfast menu was overpriced.
Really enjoyed: excellent comfort, outstanding bed. Very friendly staff. The restaurant was not at teh level of the hotel facilities; it may have been because I only wanted a small breakfast.
The comfort of room. Expensive parking.
The customer service was excellent and the convenience of the parking was great.
clean, quiet, convenient, free internet
cvonveniently located , spacious and clean rooms , very comfortable beds. Computer +internet available on premises.
Quiet, friendly staff, comfortable bed and excellent value for money.
the location is convenient, other than that the hotel doesn't offer anything special