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Staff very accommodating. We arrived late, but key was waiting. I asked for milk after stores were closed, and they promptly gave me a carton. Breakfast was very good. the hotel and decor were very charming. Noisy outside the hotel.
Our stay at Hotel Blaues Hau was wonderful. The hotel is in a great location right in the center of Otterberg. And Otterberg is a charming town. The hotel is quaint, beautifully decorated and extremely comfortable. The buffet breakfast is fabulous. We also enjoyed the restaurant for dinner, and the food was delicious. The hotel staff was wonderful as well. We look forward to our next visit to Otterberg, and stay at Hotel Blaues Haus!!!
The staff were so gracious and accommodating for our larger family.
Beautiful old building; great adjoining restaurant; right next to beautiful old monastery/church; helpful staff Parking was difficult, but once we were told about the free parking about two blocks from the hotel, it was fine
This historic hotel in a small quaint town allows one to feel that he is living in a past century. The rooms and common areas were especially clean and well appointed. The owners took great care and attended every detail. It was our first night in Germany and a experience that we will cherish forever. Please consider this hotel in your itinerary. The hotel is a little hard to locate- on a street just off the main road and parking is at a premium. These are minor difficulties that are so out-weighed by the ambiance of this place.
Great location and quaint hotel in a wonderfully quaint village. This was the perfect Germany get away.
Fun little historic hotel Due to the Historic structure, the floor boards were extremely loud, but it wasn't a huge problem.
Clean, neat, tidy, friendly, in a beautiful building, in a very picturesque area.
The lack of air conditioning or fans to circulate the hot air.
Quaint, comfortable, convenient. A treasure.
Restaurant was good - a variety of freshly cooked dishes. Bedroom was small but the bed very comfortable. Bedroom was quite small. Limited range of TV channels in English - no BBC !
The food, the professionalism o the staff, the comfortable rooms and modern decor. Finding the parking area was difficult. Clearer signs would help
The village of Otterberg. reception next to dining tables, had to fix bedplanks, hat to replace lightbulb ourselves, uninterested staff at breakfast
Staff were friendly and very easy checking in to the hotel. A very nice hotel for the money. Only stayed one night and everything was great!
Very nice people... very patient with our large group.
The room was clean and spacious and the staff was very accomodating.
The rooms were comfortable and modern. The location was good and the area surrounding the hotel was beautiful. We did not get cleaning service a lot of the time we were there. We never knew whether or not we would get it or have clean towels. The breakfast was okay, but did not have much variety.
Convenient car parking, lift
Staff was very helpful and friendly. Room was clean and neat. No A/C, but considering it's in Germany there really is no need for it; just open a window and it's fine.
The hotel Zollamt had a nice atmosphere all around, and the staff were all extremely friendly and accommodating. NO...
superb personal service by the owner and his staff; tasteful decor; wonderful breakfast; restful rooms; cleanliness.
This is a wonderful hotel. They were very helpful to me even before I arrived. They were the nicest people and had a wonderful breakfast that was included. I'd definitely stay there again and recommend this to everyone I know.
not all the rooms are "Design" as portraied
Serving the breakfast
Hotel Zollamt is near the USA/USAF installations. Very clean nice place to stay. Close to the Kaiserslautern train station for weekend getaways. The morning breakfast service was excellent. The hotel staff were very pleasent and helpful.
siame viesbutyje apsistoju jau penkta karta ir visada zinau kad bus puikus aptarnavimas ir nekils jokiu nesusipratimu
The staff were fantastic - helpful in every way. Hotel is in a quiet area but just a 20 minute stroll to the centre. Beautifully decorated public areas.
The hotel was really nice and modern inside yet kept lots of the original prison features. Very clean throughout. I would have preferred the bed to be a double, rather than two singles pushed together.
The hotel staff was friendly and courteous. The hotel was clean and easy to find. The cells were larger than we thought! Fun place to stay with High School group!!
It was a very unique experience staying in a former prison. Barb Wire, white walls, breakfast buffet was good. easy to find. a cool hotel no tv in the rooms
The hotel looks good, is very clean and staff are helpful and welcoming. My room (cell room) was basic but comfortable. Very good breakfast. Wifi available in the reception area. Nice atmosphere in the hotel.
Comfortable room, friendly staff, walking distance to downtown and other activites, WIFI available in lobby. Decent breakfast buffet. While WIFI was available in the public area, it would have been nice to have it in the room.
Novelty factor of sleeping in a cell. Clean & modern. Communal showers. No Wi-fi in rooms. Breakfast - would be better with hot food options.
The design elements were excellent. It really makes the most of being an old prison. Complete with black and white striped curtains and towels, the hotel was fun to stay at. We stayed in one of the comfort rooms and it was great, though a little small. The clerk was a little cold upon arrival. It may have been because we are Americans and were speaking English to each other, though I tried to speak in German for all of the check-in process. Also the pillows were quite thin. Other than that, everything was great!
The Hotel was very beautiful and the room was very comfortable. It was interesting to stay in a converted prison. The parking; they seemed to have enough when we checked in, but they had people that wernt staying at the hotel park in in the lot.
I stayed in a cell room, and it was sparse as a prison cell should be. It was comfortable for what it was suppose to be. A nice breakfast buffet. The price for the cell rooms was a little expensive.
Somewhere completely different, real attention to detail it has been stunningly refurbished. Warm welcome and very clean.
It was quite, clean and within walking of dinning and shopping> The staff leaves at 10:00 pm but I did not need them.
friendly staff,good breakfast and great acess to city center.
Location of hotel is excellent!! I would have liked a double bed since I booked a double room. Two people sleeping together on those twin beds are ridiculous. Had to sleep like brother and sister rather than husband and wife!
The hotel staff and the breakfast. There wasn't an alarm clock available. The front desk closed by 2130 and if I came back to the hotel after that I couldn't request a wake up call. It would have been nice to have an alarm clock available to set for myself.
secured parking with a gate no view but great breakfast buffet
Everything was fantastic. The hotel staff is amazingly friendly and helpful. The room was great. I stayed for nearly a month, and the room was spacious enough to be comfortable for that extended length of time. The location is fabulous. In addition to being close to the pedestrian area, there are several restaurants within a couple of blocks.
The rooms were spotless, the breakfast was excellent and staff very helpful
I stayed at this hotel because it was the closest to the local hospital. My boyfriend and I had gone to Germany on holiday, when he got a case of pancreatitis and had to have his gall bladder removed. I chose this hotel because it was very central in Kaiserslautern, and only a 10 minute walk to the hospital. The staff were amazing. They all spoke English very well, and were very understanding when I had to extend my stay several days after my original departure time. Breakfast is included, which was great. The hotel is located downtown, within walking distance of several restaurants, a grocery store, and park where they had a carnival and other fun things on the weekend. If we ever went back to K-town, I would stay at this hotel again! They advertised free wi-fi, but it was only available in one of the buildings that make up this hotel. They did have a computer in the breakfast room that was free for guests to use though.
the hotel was comfortable and warm and near our son who we went to visit
Due to vehicle breakdown in Austria we were delayed for 24 hours but the hotel were happy to change our booking when I phoned them at 4:30pm on 21 August. Also when we finally arrived on 22 August, they were happy to provide hot meals in the restaurant even though it was only 15 minutes before it was due to close. I don't think an English 3 star hotel would have treated us so well. The only problem was being woken at 5:30am by a large transport jet landing at the nearby US airbase! However, there is not much the hotel can do about that!
The breakfast buffet was very nice with a good selection of breads, fruits, cereals, eggs, drinks, etc. Good for families with children. Walk to hotel room was very far from parking and had to go up many steps in narrow places. Walkway to hotel room was smoke-filled and room was not smoke free. Not pleasant. Room was full of extra beds with rough bedding. Beds were far too soft to sleep comfortably - with absolutely no support. Room had extra furniture and refrigerators in it like it was a storage room of some sort. Internet Wi-Fi not available in room... only in hotel lobby. Compared to every other city/town in Germany I visited, the price was too high for room & service received.
The heat was not working in our room, so it was cold, especially the floor... however, the blanket/comforters were amazingly warm so we dealt with it ... the hotel is so quaint and everything is lovely about staying there... it feels like an escape to an adorable cottage. needed heat in the room
The location, the staff, being able to bring our dog with. The room was furnished with old U.S. Military furniture that was probably sold at a Defense Reutilization Management Office (DRMO) auction. The U.S. Air Force property lables were still inside the drawers.
Great hotel for kids, the breakfast is excellent, and the staff are friendly and helpful.
The rooms were extremely clean and comfortable, they had modern facilities and the restaurant was fantastic! the stairwell on the third floor was a little difficult due to missing handrail
Great location Comfort Price
everything was terrific nice people thanks
Not bad but a little bit expensive for such quality. Free parking. Need to be renovated.
Large "american style" beds, each room had a balcony, great resteraunt, staff very friendly and helpful. Showers a bit small, but not unusual for Europe.
Room on second floor large, airy and fresh. Outdoor bier garden with friendly atmosphere and good food. staff friendly and speak English well.Pleasantly surpised by quality for price. Nice walks in the woods. Would have stayed longer if not booked.
Wonderful location in the country. So quiet. Had a good dinner. Staff was friendly and helpful.
I liked the beer garden outside. It was nice just to have a lazy day and relax and have a few beers while I ate in the beer garden.
The hotel was nestled in the woods with great running trails as well as horses and cows. We happened to get there the last night of a jazz festival, and there was a band playing. The music was great and the beer garden is huge. Also, great breakfast the next morning.
The location was very nice. It is located in a park with walking trails. The staff was pleasant and certainly made us feel welcome. The food was excellent. Wish we had stayed longer - will definitely go back.
Great size family room, recently refurbished with fantastic ensuite bathroom and tasteful decor. Outside a great beer garden and childrens play area. Also it was out of town , we went walking in to the forest where there was also swings and slides for children. Very beautiful area.Staff very friendly. No it was very impressive
Our family room was a good size for 4 people and well prepared but the room facilites were spartan. There was no coffee machine or kettle. This place is foremost a restaurant and beer garden with rooms attached. It has none of the facilites of a hotel and is more like a large B&B. To get to the top floor where the rooms are you have to navigate up 3 stories of stairs that are tired, stained and smell.
Surrounded by woods. The owner was very helpful. He provided transportation to two events. Nice restaurant & good food, and many fine, cold breakfast foods--included with room. Would stay here again!!!
After 2 nights in characterless chain hotels in the industrial parts of Verona & Zurich, Hotel Bremerhof was just what we needed. All 4 of us slept very well in comfy beds in the quiet countryside, and enjoyed the buffet breakfast. Personally, I also enjoyed my morning run in the beautiful forest and the misty views from the Humburg Tower.
View, and good environtment
The Hotel is very clean and confortable. It is also close to the center and several good restaurants, only a few blocks of the walk area where the restaurants are. The hotel is simple but yet confortable, like a good family house.
Friendly people and good location They did not have free Internet access
It was very clean and the staff was friendly and helpful. It was a little pricey considering Kaiserslautern is not that busy and the hotel was pretty empty.
We chose this hotel, because our family lived a block away while I was stationed in the area with the Air Force two decades ago. We always loved going to the Schlaefer Gasthaus for dinner. Our trip down memory lane lived up to, and exceeded, our every expectation. The food is some of the best in Germany. The staff is very friendly and helpful. The accomodations and restaurant are in the traditional style, which is what we have always liked.
That it was clean and close to the train station and my destination. Staff was very helpful and it was very affordable and classy!
Great staff, great food, great room. I forsee us becoming regulars at the restaurant. Not really.
Friendly, accommodating staff. Quiet, comfortable room. Lack of refrigerator & microwave will have me looking for another hotel next time.
away from the crazy crowds no - we really enjoyed our stay
This was my second stay at this "Triditional German Hotel", it is increasingly harder and harder to find original German Hospatality due to chain hotels. Bottomline: The best experience I've evre had in any European Country. I love this place! COL Michael D. Hughes LG USA
The owner and family were very nice and friendly. Made the stay very pleasant.
Hotel staff was very friendly!
Clean and quiet location. Good restaurant.
The bar and beer garden were very nice. The breakfast was very good and the staff were helpful, although few spoke any form of English. I found this strange considering the large number of american servicemen and their families who live and visit in this area. I found our room to be dark and dismal. The morning after our arrival I could see in the daylight that the room was not very clean. There were dirty marks all over the floor, The final straw was the piece of nose dirt on the wallpaper. We left early and got into another hotel!
Beautifull wellness area!