24 hour reception (due to a traffic jam I arrived at 4.30am), english speaking and friendly staff, disabled room, although it did lack shower grab rails and a low shower tray and curtain would help stop the spread of water. Tea/Coffee making facilities or a Drinks Vending machine would improve the hotel. The room felt slighly cramped but I understand that is a standard room size.
Location was pefect if you have a car, you won´t find better. Without car, it´s still ok.Only 10 min to the city by bus and the station is just outside the hotel. The service and the staff was excellent. We got useful info and bus timetable while check-in. Very clean room. Free parking in the weekends outside the hotel! but really cheap anyway in the weekdays The bed was not so comfortable, we expected somethong better. Bad pillows. Price could be lower but I think the price standard in amsterdam is high anyway
Breakfast was oke I like sleeping with open window, but there was a lot of noise from outside
The room that i stayed was quite large , also shower was wide enough for me; sine i am almost 2 mt high :) The lady on the phone -reservation desk was rude !They cancelled our booking. When i called them on 7.10 she argued that we had to be there before 7 pm. No other room were free : she claimed ! When i called Booking.com hotline, they resolved th issue; and suddenly we were able to stay ! I think they were expecting to sell the rooms at higher prices!
distance from city center and limited night services for public transport.
it was very difficult to get to and from the hotel to the city centre. The hotel is 15 minutes away via a bus, however, the bus only comes twice an hour! this makes planning very inconvenient.
There is not minibar in the room. It's far away from the city center.
The breakfast was very poor
Location was pretty close to the city...just 15 mins by bus 48 to the Centraal Station. Bus station just in front of the hotel. Price is a bit high, we paid 100 EUR for one night without breakfast...but I guess that's how most hotels are in Amsterdam. Anyways, you get very good breakfast in the city (we paid 25 EUR for 2 people).
It was a quick place to come to from the airport the free shuttle was a plus and I took advantage of it the 2 nights I was there! The hotel was super clean except I found a condom on the ground what the bed moved a little! Also I didn't like the single beds wish they had one big bed instead
The stAff lacked professionalism. The hotel was mediocre at best. We never ate there. The shuttle service was good. They did not resupply the room each day. The amenities were barely acceptable. The overall experience was barely acceptable. There is a musty smell in the hallways. there was a big blob of hair in a towel when I finally got a fresh one
We had a beautiful time in Amsterdam, and the Hotel Amstelzicht was perfect for us. A cosy hotel, with a confortable bed, very clean, in the heart of the city and with a beautiful view from our room. Thank you. We enjoyed the experience very much !
I loved the spaciousness of the rooms, the location, and the view from my room. It faced the canal and made me happy to look out and watch the scene. It was a bit noisy. I also felt the amenities weren't quite there. Shampoo and soap would have been nice. I had to ask for hair dryer (but received one). And the internet wasn't reliable.
Awful and dirty room in the basement, with mouse and bloody bed cover. Terrible place with mouse in the room. It is unacceptable.
The location of the hotel was excellent. We got bitten By creatures whilst in bed. Possibly bedbugs. The music from a nightclub was also very loud.
The hotel was in a convenient location, and the staff were pleasant.Other than that there is nothing good to say about it. The rooms were not clean, with cigarette burns in the bedding. The mattress seemed about as old as the hotel, which is at least 50 years old, and the funiture was very tatty.
Warm welcome, informative and efficient staff. Third floor room in annexe was clean and fairly quiet. Two rooms, perfect for our two young children.
I booked a room in this hotel, but I get an appartment for the same price... Great...
Its location, very central, the rooms were spacious enough to accomadate two adults and two children comfortably. Be aware there are some very steep stairs going to the room :). It was a bit noisy, but it was in an entertainment area and this is to be expected.
It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine. The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.
Close to airport The air conditioning would not turn on unless it was warmer than 18 C outside. This is some weird Dutch cheap money saving tactic that keeps guests warm or outright hot, and at the mercy of what it's doing outside. I paid for the room. Let me control the thermostat.
Clean Uncomfortable bed and the wifi only had a good signal in the lobby. I had a room on the 3rd floor and could not get any reception in my room which was very frustrating
Close to airport and free shuttle to airport. Clean room and friendly staff. Not close to walk to anything.
Easy access to airport Arrived after a very long travel day. Staff was unfriendly, room was fine but sterile.
Easy check in and easy to use shuttle to and from the airport. Nice lobby and restaurant. Room was nice, standard. Good value, I would stay here again. McDonald's restaurant a block away, but nothing else. Bathroom not 100% clean, but good enough.
Noise from aircraft
the shuttle to the airport was nice My refrigerator in the room did not work and they did not have an ice machine. The airport hotel really wasn't close to the airport. The airport shuttle did not run passed 11:30 pm.
Nice room for a good price. Free shuttle to Schiphol made it easy to get to the airport. It's location made it a bit of a process to get to downtown Amsterdam, but it wasn't too bad.
beeakfast was excellent. room was spotless. walls are paper thin. rude people woke me knockking on their friends door 3 doors down at 2:30 am. it sounded like they might be knocking on my door. their noise continued for over an hour and destroyed my nights sleep.
close ot the airport very basic
Location Staff Rooms very small in comparison to what was shown on the website... Breakfast was good but queuing for toast took ages as only one toaster for all guests...
position small room
The hotel staff are very very friendly & helpful. It's the typical Ducth hospitability. Good work.
Location near Central Station is very good. (Three blocks). Front door desk quite helpful. Breakfast was sufficient. Room was querky, floor unlevel but overall room is okay compared to many in EU.
Excellent canalside location on Singel within 8 minutes walk of Centraal Station. Very friendly and helpful staff.
Very convinent near the station. Wi-Fi in some rooms is too weak.
The staff is really friendly and caring. Although there was a problem with the lift and didnt work, the hotel try really hard to fix it as fast as they can. Very helpful people and very convenient location. Also just locates next to the canal make the view pretty to look at.
The staff. Location. Breakfast choice is very poor. Toilet and shower in same space.
Location was very good. Room was clean and the breakfast was average. The walls were very thin. You could hear your neighbor showering or flushing the toilet. You can also hear people outside your room walking around. It didn't feel secure.
nice quiet enviroment no
friendly staff, wonderful place close to the city's center
Staff friendly and helpfull. Location good. An average-sized Hollander wouldn't have been able to use the toilet. The rooms was very small given the rate and the bed had to be nudged to open the door.
Light room The same problems as in most hotels in Amsterdam: if you want an acceptable price, that comes with shared bathroom and very small rooms.
The reception is in another hotel "Max" (200 m away) that was mentioned in the hotel description or booking confirmation.
...that they started the heating in the second day, breakfast is fine On the first day no heating, the beds were uncomfortable, small space in the rooms, no soap,
just the location outside not clean not enough space in room, dirty and broken bath noisy ...
Small quiet Hotel on the outskirts of city centre friendly staff and great views of the river amstel
The hotel was clean I was happily surprized.it was out of the busy nasty section but not too far from fun! Steep Stairs-- but then they are all like that, just know before hand and don't bring all your bags if possible!!
accessible near tram station carpets are dirty; no staff available in hotel
The original 4-person room was very spacious and clean. The triple we stayed in during our last night was disgusting, as was the shared bathroom. Furthermore, the 4-person room was not cleaned until 2 and a half hours after check-in time. And the staff was often not very helpful.
It's close to the centre and tram lines. The room was very nice and big. The bed was very comfortable. The steps are very steep. Our room was next to the toilet and shower so we always heard the other people going there.
Quiet but failry central location This hotel is actually an annexe of the Hotel Max round the corner. It is unstaffed and distinctly tatty - check in was at the other hotel but this is not indicated on the doors, just in the small print. No breakfast was available.
Location, freindliness of staff
Location, price, excellent staff and wonderful building... This was the third time I have stayed at this hotel, and on both previous occasions I was allocated a much larger room than this time around... This time, the room we were given felt a little cramped, especially the bathroom. Also, the room contained only one mirror, inside one of the wardrobe doors, and there was only one bedside table. I will definately use the hotel again in the future for its excellent location, condition and helpful staff, but my fondness for the hotel has been slightly reduced because of the size of our room.
The only concern, was the checking in it seem too long and you did have 3 staff on. However th ques for checking in was getting longer as the staff seem to take telephone calls when attending to people checking in.
This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away. Nothing.
2nd stay, had a bathtub this time ++ Central location. Clean. Cheap. We couldn't have a smoking room, even though we indicated a preference for one. The rooms all seemed to have been renovated with hard flooring which made adjacent rooms a lot more noisy.
The staff Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.
easy to access all areas of amsterdam ( very central location) No, everything was great, i enjoyed my stay and will book thier again when i return to Asterdam.
I like the big size of everything Distance from airport and distance from city center
The staff were quite curtious and pleasant. No delays accessing the room nor upon departure.
Hotel is very clean and close to airport. Hotel staff very, very friendly .
staff service food
It was close to airport and the staff was helpful. It was clean. Loved the tea service. The lobby was pretty. Main thing for me was it was clean. I will pay more next time. The room didn't look like the pictures. I think you can upgrade to the newer rooms. Our room had stains on carpet and chairs and walls were scuffed up. I would say it was a 3 star hotel.
Information about material facilities(for example -sport centre etc.)
location Could not open a window to get fresh air and air conditioning was not really adequate.
Proximity to Airport Staff forgetting to give voucher for shuttlebus resulting in pushy bus driver and wasted time..and €19 for breakfast when I just wanted small fruit? Far too expensive so no breakfast
staff, food and room was very good
friendly helpful stuff , nice clean room everything very much ok ----
The bathrom was dirty with hair on the floor. Used soap in shower. Advertized free local calls and free wifi but was charged for both, for $200!
Great Price, modern, free airport shuttle, friendly staff. A bit far away from downtown, but that is not why one would stay at an airport hotel.
staff very helpful
nothing booking arrangement was terrible, there were lots of unexpected suprise when I actually got there. Room was supposed to be for 7 people dome but afterall ended up 9 people squeezed in, with still same amount of money that I paid for. (and of course no mention about 7 ppl dom before I got there) and so on.....
Great location The family room (for 5 persons) was very small.
the location was great and it was good for that amount of money i didn't like the fact that you can hear everything next room it was a bit loud but everything else was great.also breakfast was ending way too early. don't get a room with breakfast b/c you cannot wake up;)
Well localized, nice staff, comfortable beds, cozy. Could offer more breakfast variety.
very nice people,very new facilities, best location small room&bathroom with not very good lightning/air
When my taxi did not turn up to get me to the airport, they arranged another reasonably quickly. I needed to use an iron/ironing board and these were not available. Not the nicest of areas.
Almost everything. Good facilities, excellent accommodation. Noththing
the accommodation was good enough but there was no facility at the hotel to get a drink (alcoholic and non alcoholic) during the day, only at breakfast time and dinner time. as above
Staff was professional and very helpful. Rooms were large and clean. Free Parking. Buying a transportation ticket at the reception made it easy for the transportation. Location is terrible. It is an 8 minute walk to the closest city transportation at a good pace and a 20 minute ride into town. If it is cold, it poses a problem. The night bus is inconsistant and the numbers changed without notice. We stood at the buis stop for 45 minutes in 28 degree F before we took a taxi (22 euro). (Not the hotels fault, but effects the overall stay).
the staff competence and amability, the comfort. A great hotel but for distance from center breakfast could be better and distance from town (45 mn)
Parking availabilty Smoke free room however could smell smoke from hall way
helpful staff, close to airport that the 'double bed' was 2 single beds pushed together
We reserved airplane shutle bus. However, the shutle bus did not come and we pay more money to taxi to take our airplane
Free parking. Tram about 600 meters away went directly to Central station. the internet connection in my first room at the end of the hall was very poor. They moved to another room where then appeared to be stronger. However when I got into the room did tonight was also weak. I think signal was weak and cannot penetrate the cement. If I wanted internet I stood by the door.
Easy to find, parking place, accessible by public transport. Good breakfast. I have had a room on the top floor near something like aircon ventilation. It was noisy all night long and very annoying. Hotel is not new and it starts to be visible. I have managed to live with it.
The rooms were really clean, the staff was polite and co-operative , overall a nice stay in this hotel The TV in the room was not working ,there was no fridge in the room and the breakfast was really expensive
The rooms are spacious and the bathrooms are clean. far from city centre
good position,bath and shower and separate toilet good no mini bar or air conditioning.Breakfast not always organised well.
Close to the airport
Room was in need of renovation. Wallpaper peeling, stained carpet, door between rooms did not close and no control over heating.
While it's a half hour ride into Amsterdam, the hotel provides a bucolic respite from the hustle of the city and offers significant value.
There are many choice of breakfast. We were very comfortable to sleep.
pleasant staff very comfortable room it was nice and warm excellent breakfast, no
Twin beds pushed together for a double, but were comfortable. Room was clean, staff helpful. We stay here once a year as we attend a fuction in the area. Each time we leave after work and arrive just about 10:00 pm. The restaurant next door to the hotel closes at 10:00. There is no restaurant in the hotel for dinner. There is no restaurant anywhere else near the hotel either. We drove around for 45 minutes and finally found a small kabob place and a pub. With all the businesses and backing up to a large residential area, we were surprised that there was absolutely nothing in the area in the way of restaurant, market or even a McDonalds. The bar in the hotel is open until 1:00 am. If you intend to arrive after 9:00 pm, make sure you have stopped to eat before you arrive.
The room is clean and wanderful. nothing.
Friendly staff, early check in possibility
Very Central in red light district, easy walk from the train station. Computer available downstairs. WiFi was not free, i think for the price it should be.
I liked the location it was very close to everything, I would definetly stay here again.
I liked cleanliness of my room. It was quite cold, as shutting the window properly was hardly possible.
The location was extremely convenient--just a short walk from the train station. However, this hotel is not ideal for families--it's right in the "green" district and a block away from the Red Light district. If you are comfortable with that (the street it's on is busy and you can small marijuana and loud music abounds, there are a few drunks on the street, etc.) you're only a block away from the Royal Palace. We had to explain a little to our kids what they were seeing and kind of hope that they didn't zone in too much on the window displays in stores on the street. But the room was surprisingly quiet (we had a room for 4), though quite small, had good shower, good television, and the hotel offered free computer use in the basement (though annoyingly not free wifi). Staff was very nice and helpful. Would stay there again, but wouldn't recommend it for families if there are better alternatives in other locations. I wish the hotel offered free wifi. Free breakfast would have been a plus, too.
Close to the train station and within easy reach of all transport The room allocated was in the attic on two levels with the bedroom being accessed by very steep stairs and the bed required crawling into as no room to walk either side.
was very modern and clean. staff were polite and rooms were clean. would stay here again. good location.
only stayed for 1 night however hotel very clean and staff very friendly. Best thing is the location to the night life
Clean and Position good, staff nice enough. The worst layout of rooms possible, tiny rooms, no door on toilet, smelt of smoke, It would impossible to get out of the Hotel in an emergency.
Location based right near to red light district area. Which is very nice cuz of the location again.... cars cant go thru the street.
Fairly newly renovated, but rooms shows already wear-and-tear. 24H noise from the party street outside. Serves no breakfast.
Clean rooms, helpfull hotel stuff, good food, reception oprend 24/7 Far from the City, distant from transport facilities, high prices, expensive breakfast
there was a light that did not work. hotel staff did not fix. only one towel for two people. no courtesy transportation to to trainstop nor to subway stop.
Friendly staff Free parking Relatively cheap No nearby shops or restaurants Nearest metro station is like 1 km which in rain and cold weather isn't the best experience
Bed was ok. Staff were extremely rude and unhelpful. One female manager should not be working in hospitality at all and lied that there was a hairdryer in the room. After I had gone on a wild chase searching everywhere, her haughty response was "if there isn't a hairdryer then there isn't a hairdryer". She did not try to help me let alone apologise for her ignorance. Carpet was not very clean. In my opinion, the metro was not very close as it still took approximately 10min to walk there. I would not stay here again.
Felt secure and in a safe location compared to some of the city hotels. The staff were unfriendly and miserable.And it was quite expensive compared to the quality.
Close to function for the evening in Amstel.
nothing special That the Bar was closed at 1 a.m. but their were 30 people woh´s wanted to enjoy some drinks
Good, clean businesslike hotel near a Metro Stop. If you have reason to be in that area and the price is right for you, go for it. Hotel is not where I needed to be and took taxis into town just because I didn't feel like dealing with the Metro. Also, the night I stayed there, a faulty alarm system locked us out of our rooms for that night.
Nice Staff, Easy to get to, Clean rooms, Good Breakfast
Hotel was awesome!! Staying here was an awesome decision. Right next to a metro station, so instant access to city center and everywhere. Hotel was beautiful and everyone was wonderful. Many many amenities and great roof party!
The finishing touches here are very well and impressively done, and it makes your stay a real pleasure!
Staff were excellent and the location couldn't have been better.
Location, the hotel is close to everywhere. The greatest thing about the hotel is definitely the location. And also the prices are fair. Amsterdam got very expensive lately after switching to european currancy. The steep stairs are very hard to climb especially with suitcase, there is no elevator and the rooms are very small almost no place to move.. I don't recommend double rooms, twins are probably better.
i liked that the staff was very friendly and helpful Sanna was the one that sticks out as she was so nice and we liked that the staff rotated and get to do all the types of work desk as well as cleaning we will be back for another stay the steep stairs just kidding it was a great stay
Very good staff, great location. Next to 5 star conference hotel. Rooms are not double glazed - so street can be a little noise. No tea facilities in room. No Lift.
The readiness to help by the front desk staff; especially the lady from Finland (sorry, I forgot her name), who took extra pain to arrange for a taxi early in the morning, got confirmation in writing; The hotel don't change towels unless you go and tell them repeatedly; rooms were not made up on regular basis, unless you run behind them; we stayed for 6 nights and it was not changed at all; beds were made only twice during this period; Each room should have a water kettle, which is a standard in most of the hotels throughout Eurpoe.
Very good central location Tiny Rooms
In the centre of Amssterdam with prima connections, tram etc. I think chech out at 10:30 is a bit early.
Positive: Staff are great, location great, great price. Negative: Temperature uncomfortable, not air conditioned.
The location is perfect and the rooms pleasant
Excellent location. No lift, the window wouldn't close completely, the shower was not separate from the rest of the bathroom.
Clean comfortable rooms; adequate facilities in the rooms; great for a quick stop-over; convenient airport transfer nothing
Omg they were doing a contruction at the front so much noises
I like simple modern decor, however this was a bit to basic, Th staff was courteous and check-in was fast. The hotel was only 10 minutes away by free shuttle bus from the airport, and we did not need to wait longer then 5-10 minutes each way for the shuttle. We paid over $200 for a triple room, however, what we received was a "converted" double room. They removed the narrow desk at the window and the bedside table, and instead squeezed in an extra bed. The double room was already very small and basic, but with this change it was really uncomfortable. The two single beds that were pushed together to make a "double" (with an uncomfortable crack in between) was only separated by about a 15 cm gap from the single bed, not allowing to fit two legs side by side, therefore you had to shuffle in sideways to get to the bed. The only electric outlets were above this third bed, so since there were no desks or tables, the overnight charging of the ipads and phones could only happen on the bed, making it very uncomfortable to sleep next to it. In addition, the bathroom light could only be turned on with the entrance light, therefore if someone wants to go out to the bathroom, has to disturb everyone in the room with the light. A dim nightlight in the bathroom would be a welcome change. In addition, the restaurant at the 4th floor had a poor decor and mediocre food, and at 60 Euros for two main courses and a desert and water I think it is really overpriced. My lamb was likely over its teenage years, and my boys did not care for the hamburger meat either, although they usually love it.
Very easy check in and wonderful staff. Good shuttle service.. Poor service in restaurant. Young and not well trained staff. Good food though and reasonable prices
I had allergy problems in this hotel and I could hardly breathe. There was also a mouldy mell in the air, I assume that was my problem.
shuttle service to airport
The airport is very close to this hotel which is part of the reason we selected it; it has a shuttle bus which is convenient as we had only 13 hours between flights home to the states. No complaints
Good location & shuttle convenience. Good food in the restaurants in hotel premises. Housekeeping staff waked us in the morning for the cleaning the room which was highly unexpected. Over all it's ok.
The free and frequent airport bus shuttle was great.
Location is ok. About 10 min from airport, and short walk to bus station to go into town. Thin walls and very noisy all night. No air conditioning, was sweating all night. No mini fridge.
Nice clean reasonable hotel. Recommended it.
Lots of restaurants with fast food- quick and easy when you are on the move. The noise levels in the hotel are not good as the cleaners are working 24/7 and this is not good!!