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The setting was beautiful; the staff attentive, friendly and helpful. The pool could have been a bit cleaner and it was not heated. It was OK, however, just not quite as nice as the rest of the hotel.
The grounds were beautiful, staff were very friendly and the restaurant was good. Again, I didn't like being misled about the availability of a pool. It was big factor in our choice and it was a big dissapointment. The website should clearly state the dates the pool is in service (after June 15th)
We enjoyed the beautiful, secluded and relaxing/stylish environment of the Arco, with its pleasant pool and interior areas. Good local access to many places of real visitor interest. We were pleased to use the Arco restaurant two nights but the choice of food was ultimately a bit limited.
The most important aspect of this hotel is the friendly, almost 'family'-atmosphere you get from the owners. The kitchen is excellent. No effort is too much for th owners concerning service, information, help, ... Lovely place with great views, and the house is a really cosy, romantic place. Very near to the great Wineroutes in Toscany and a good basis for visits to Sienna, Orvieto, Perugia, ... We'll go back! The menu in the restaurant is a bit small if you stay for more than a week, as we did.