relaxing atmosphere, pleasant staff and good food
The hotel is lovely, with rooms up a tiny alley and seperate from the main building, but still in close proximity. The rooms are decorated with little murals of flowers or birds and the bathrooms equipped for elderly people. The diner and breakfast were delicious and the view from the terrace of Lago Maggiore is magnificent. The staff did not speak English very well, but their German was sufficient and they were very helpful in any way they could be.
The buffet breakfast because my son and I only enjoy continental food (brioche, bread, honey and fruit juices) and the choice was excellent to meet all needs. One could have breakfast inside or outside and the hotel itself is quaint and, upon appearance, delightful to look at, but ... our room was just not up to scratch, and having been in many other hotels, and having spent less than 70 euros for much better accommodation, my experience was not good at this one. Yes! The room was stuffy, small and every time someone else in the block where the annex room was (we were on the ground floor outside of the hotel) moved a chair or closed a door it could be heard loudly. Needless to say, I didn't fall asleep till after midnight because of the noise from other residents. Also, the ad stated 'free parking' but this was public free parking! And not free parking at the hotel. In addition, despite wifi being available free of charge I couldn't access the internet on my laptop despite having had no problems with wifi anywhere else (Austria in the Alps and in Malpensa and in many other places last year). This was the only place where I simply couldn't connect my laptop and the owners were unable to assist.
Close to lake, Price interesting, TV LCD I paid for a double as mentioned in reservation form and I sleep in a tiny room with a single bed. Hotel is noisy because it is close to a church. Besides, whenever people are not careful with door closing, it creates lots of noise.
Excellent view from our room Noise until early hours of the morning from the neigbouring club. no air condition in the rooms. no elevators.
The breakfast was very good, a nice view at Lago Maggiore, free Wifi. It's difficult to park the car nearby the hotel and the rooms are to small. We missed the minibar.
The hotel was in a great location making it easy to go to and from while the weather was inclement. Breakfast excellent as was room. There were no complaints whatsoever.
The location, because it is really in the centre of the old town. Since the hotel is located in the centre of the old city, until late we can still hear people talking/laughing in the restaurants around the hotel which is a bit nuisance for us in the evening.
friendly staff. Right in the pedestrian area of town Have to get a taxi from the train station. Took a long time to check out in the morning. Can be quite noisy
Well-run hotel, helpful staff, good location, lift Breakfast was reasonable but coffee was disgusting
The staff was very friendly and the location was fantastic
the low cost of meals at the Meeting Hotel as part of the deal unavailability of an easy to enter shower cubicle
The position was excellent. Right in the centre. Rooms very small, though adequate for a short stay. Could have done with 2 pillows each, such a small thing but this always makes a huge difference to our comfort.
Ability of managers to speak English Noisy from walkways and open air restaurants below rooms. and especially from trash ickup in the morning at 6:30AM.
This was a good basic lodging option for Stresa. It is not fancy, but the rooms are clean, the breakfast is fine, and the location is fabulous.
Not much Very noisey due to location on the street. Poor accomodations. Tiny old elevator. Marginal breakfast.
The owner and his family at Hotel Alpi were extremely welcoming from the very first day when we arrived. Our double room was spacious, clean and had a lovely view of the lake. The room was air conditioned and was cool during the day and night. Being so close to the lake, we were able to walk down to the beach, which took around 5-10 mins. Breakfast was included and was a buffet which was very tasty. We ate out in the evenings with only a short walk into Baveno (approx 10 mins walk to the centre) with a plentiful supply of good restaurants/pizzerias to chose from. We hired a car during our stay which unfortunately developed a puncture. The owner very kindly escorted me to and from the local garage and helped me arrange the repair of the car. Overlooking the road and the lake meant there was some road traffic when the balcony door was open. However, being used to living in a city this was not a problem and with the door closed there was no problem.
View over the lake. Friendly staff.
excellent combination of high standard service with home like atmosphere
The manager and staff were excellent. Very friendly and ready to assist with questions and concerns. The hotel was extremely clean and very modern. It exceeded our expectations. I highly recommend this hotel.
Staff was very helpfull and theis services was great Wireless Internet connection exist but not working; The computer in the loby is so protected that you don't have acces to basic services, FTP, Telenet, Command Prompt....,
Very friendly and helpful staff. The breakfast was great, the hotel is in a very good location and we enjoyed our stay. We would definitely stay here again. About the only place around that would offer us parking for a hire car which was a real plus. Slight road noise if room on lakeside, but air conditioning and lovely balcony more than compensates for this.
Very friendly staff, clean room We ordered a room with lake view, for which we paid extra.. but this was on the side of the main road, which was noisy at night, if you wanted to leave the window open .. sound proof window, so OK when closed
The hotel location is in the center of Baveno, well equipped rooms, very nice and willing to help staff. familty attitude, fair prices and nice view of Majore lack from some of the rooms
Nicely located, friendly staff, free parking available, good air conditioning, nice view
New, clean, modern
The hotel is nice and clean, good location short walking from the lake. We order an appartment for 1 night at 104 EUR, but in the small letters there was an extra fee of 56 eur for cleaning the room, we didn't notice it during the reservation. There is a small A/C in the room but the we were asked to pay exra for the remote control.
I chose this hotel because I needed somewhere to stay out of season in the area of Baveno. It is therefore difficult to provide a review of the hotel and it's facilities.
What a great hotel - inexpensive, big room & great staff
Beautiful view of the hillside, small view of the lake. Balcony in the roof. Very clean. Food good in the restaurant, pleasant staff
It is a nice newly built hotel in calm surroundings. The restaurant opens at 7.00 in the evening (a bit late) Very noisy and screaming children in the restaurant. We wanted another table but the younger chefin at the hotel did not understand our problem. She was not a pro.
Very good value for money, fully renovated rooms, good restaurant. It was a little bit difficult to find the hotel.
the owner manager was great ... gave wonderful suggestions about what to see in the area and where to go to eat we could not get the air conditioning to work ... some confusion as to whether we had already paid ... have to check credit card statements when we get home
Size of room amd breakfast. Petrol station infront, very busy road,but closed for night.
The very fine restaraunt, great location by the lake, yet a reasonably quite location. There are some maintenance issues. A noisey A/C in room meant we had to change rooms (this did not present the staff with a problem). Shower leaked on to the floor and the safe did not work.
The decor is wonderful, location for the lake & town are excellent. I booked for October by mistake, but the reception staff were very understanding when we arrived a month earlier in September! They gave us one of the best rooms with big veranda, but one of our dogs got on to the stain glass room. It was a talking point of our stay! The price was fair for the quirkiness, but the full price is quick high.
The hotel has an unique and wonderful atmosphere. The room was very comfortable, clean and beauifully decorated. The staff (both in the reception and the staff in the restaurant) was extraordinary friendly and helpful. The food and service was excellent. The spa facility had a sauna and steamroom which looked very nice but was unfortunately turned off for most of the time so was not able to use it - which is a shame as the spa is very nice. The pool was open though.
Comfortable room.Good location.Attentive staff.A very good staging place to make day visit to other lakes. None.
We enjoyed the location, the scenery, the people, and food of the area. The hotel was centrally located and open at the time we were visiting.
This hotel is 1st Class!
Very good staff, friendly atmosphere, possible to stay there overnight, have a good dinner, breakfast on the terrace. . . . and feel that you were in Italy, not New Jersey
Parking was useful Not clear that it was quite a way from the lake and even when one walked the 10 mins down to the water, it wasn't a pretty / busy part. We drove to a restaurant in the evening. The residential area it was situated in wasn't particularly pleasant. Probably would look elsewhere on Lago Maggiore next time.
The staff gentleman of the breakfest sallon. He is available to give you good informations. Thank you, they were precious! The staff gentleman by night was very hepfull too. The place, Suna in Verbania is very uggly. You can´t even imagine you are near Lago Maggiore. The staff lady on our arrival was very unkind, no wellcoming smile, protested about our citizen cards, didn´'t give us a city plan, didn't ask if we need any kind of information.
Excellent food and staff very accommodating. Comfortable room.
Close enough to airport and walking distance to train
The rooms were good. The location excellent. Nice to have free parking. The restaurant was fair. Breakfast was fair.
The staff were very helpful and the food was very good. we booked bed and breakfast but ended up eating dinner every night. We should have booked half board. The gymn was not really a gym, just a cycling machine and a couple of weights.
The room was confortable and the food was pleasant. Receptionists, particulary one woman who was mostly on duty , tended to be rather surly and gave basic information I asked for in a grudging and unfriendly manner. One man was helpful and efficient, but with a very brisk manner. The efficient but more relaxed friendly manner that I have experienced in most other hotels would have been appreciated .
Great location, good size rooms, friendly staff and good restaurant. Lovely view of the lake from our bedroom. Some traffic noise from road.
Nice hotel - Good location - Fantastic view from the pool - The food in the restaurant was dissapointing,
Location next to Lake Maggiore and gardens. Poor response to faults ie plug in bath not sealing & TV channels not working.
view of lake maggiore bit old fashioned
The hotel were able to change our room to one with a balcony with a lake view as we had requested on the Booking. The fact that the staff spoke to us in German rather than Italian or English.
Smart, professional staff and relaxed, friendly atmosphere.
being welcomed by professionals; great assistance and service; wonderful food; comfort; spa-massages swimming pool area too noisy due to nearby busy road, unfortunately this cannot be changed... They have a nice tennis court, but it is abandoned, a real pity.
The hotel decor was fabulous. The restaurant and bar staff very friendly. The beds were a bit on the hard side.
I liked the location of the hotel on the shore of Lake Maggiore with the view of the Borromean Islands front and center. The furnishings and finishes in the hotel were excellent. The staff was very courteous and helpful. The bath was cramped although it included a toilet, bidet, double sinks, shower and jacuzzi tub. The room was not spacious either but the furnishings were very nice.
Excellent, no problems at all. Price could be lower for multiple nights.
The care and attention of the dining room staff, the ambience, the excellent service of the shuttle bus drivers. Rather poor pool service. I.E. they seemed to decide whether anyone would use the pool rather than the customer. We had to collect own mattresses and towels after exploring under hotel. The request to reception for help was answered by "immediately" which never came. Admittedly the weather was doubtful but still felt we should be able to use pool if we wanted too.
The hotel had a warm ,comfortable atmosphere and the staff were professional yet friendly.they accomodated our needs very well..nothing was too much trouble.dining room was excellent.room 105 stunning view The swimming pool is outdoor,i cant remember noting that beforehand.there was some confusion with booking appointments for facials etc.we would have liked the courtesy car to have run more frequently at peak times but were happy that there was a service.these are very minor comments!
Excellent hotel staff and srevice all around. Typical of Europe rooms were small,not like viewed on website.We did not get the class/level of rooms we paid for with no remedy from the hotel,this was a real dissappointment.
I absolutely loved the view of Isola Bella and Isola Pescatori. It has the best view of any hotel in that region! Gorgeous! Didn't eat breakfast in hotel...to expensive! I'm sure it was good though.It would be great if they offered a continental breakfast for lighter eaters that was included in the room price,
the luxury, the decor and the amazing views of lake maggiore nothing i did not like.
restaurant!!! very small bathroom
Welcoming staff who were able to speak English. Very clean and well situated. Godd car parking facilities. Breakfast was good if a little basic - lacked friut. Bedrooms were quite small and bare - no pictures or ornament.
Close proximity to promenade along lake (we could walk). We drove to other towns, and a bus stop is close to hotel if you don't have a car. This hotel has a great restaurant. Some rooms have balconies but we booked too late.
It was extremely hot so the air conditioning was great! Hotel staff were very efficient and most of them spoke English. Wonderful scenery too. No!
The restaurant is excellent and the village very cosy Not aircondition in all rooms
The room was lovely, the bathroom quite big and very clean. Although the hotel was on quite a noisy road with the window shut it was very quiet, and there was air con in the room so having the window closed wasn't a big problem. The restaurant was amazing - but quite pricey so as we were on a budget we could only afford to eat there once! The breakfast wasn't great. There were some lovely fresh crossiants every day but apart from that there was instant coffee which was horrible and some very nasty wet reformed ham. It was a shame as the hotel was so nice it wouldn't have taken much to have fresh coffee and a slightly nicer ham.
the best thing about serenella is simone, the young lady receptionist, who went out of her way to help us with information, advice and assistance. hotel was clean, restaurant ok. locatiion was away from hustle and bustle of baveno/stresa which was fine by us, and the lake was only a couple of blocks away. our room was at the back and quiet. we stayed for an additional night since it was convenient to attractions (we had a car) we thought the owner was a bit aloof (but maybe his command of english wasn't too good). breakfast wasn't the best or the worst.
Nice rooms, elegant design. Restaurant has extremely good food.Private parking.
Extremely friendly and helpful, great breakfast and close to town, a short drive down the hill to Stresa.
This was a wonderful family-run B&B in the hills behind Stresa. Massimo, the owner, was the perfect host and he even came to collect us from Stresa centre after we got lost trying to find our way to him. The room upstairs is self-contained and has a nice en-suite bathroom which the other 2 rooms do not. Breakfast on the outside terrace was lovely although fresh juices would have been nice. Overall, the ambience was very relaxing away from all the crowds but careful if you attempt to walk down to Stresa and back - the roads are very narrow and winding! The B&B was difficult to find - even with sat nav. Make sure you get very detailed location instructions beforehand or else you will drive right past it (several times) and may get hopelessly lost. Minor complaint is that there is no shower curtain and you end up sitting in the bath but, frankly, we couldn't care less given the wonderful setting.
the hotel is in the heart of Verbania,absolutely close to the city-centre,hotel is in an old traditional building but perfectly renovated with modern art furniture:well-furnished and big apartement,well-equipped,very clear,the staff was very kind and flexible so it"s worth the money!!!
The hotel has smart, modern decor and furnishings, with good-sized rooms. It is well-located, in a restored area in the historic centre of Intra I would however single out the (small) staff as being particularly pleasant and helpful. It is necessary to use public car parks some distance from the hotel.
Great location with wide variety of shops and restaurants. Very close to the lake, with beautiful views. Spotless, comfortable, and well designed room. Friendly and helpful staff. A bit difficult to find; no parking on site(only 5 min walk)
pretty room, lovely hotel. very clean, nice bathroom - a perfect hotel for the town it's in. breakfast was not included so we paid €6 extra for it. while bread was fresh, we thought it was a very small breakfast compared to other hotels we stayed in in Italy.
The location was right in the center of the town. We walks to everything. The manager was very heipful on advise for restaurants and attractions. There is no parking at the hotel but within about 5 blocks.
The room was perfect. It was a penthouse room with a private terrace. I suspect some of the other rooms might not be so nice since the renovation process seems to be taking a long time. Althought he room had been renovated, the bathroom could have been done better. The plumbing clearly was not on the agenda so the shower was pretty poor. Nevertheless, it all worked and was clean. Some of the staff were not as polite or friendly as you might expect from this quality of hotel. I suspect the training is at fault here - they should know the difference between professional and perfunctory.
We didn't like anything, especially the cockroach in our bedroom. The decor was dirty and out dated, the balcony was falling to bits, when I stepped out of the shower or used the toilet anybody on the lake could have looked into the bathroom as there wasn't a curtain or blind at the window! The man who served breakfast was downright rude and ignorant!
Upgraded to a junior suire Poor breakfasts and extremely slow service at dinner.Inconvenient parking.
Apart from slight difficulties with the Internet our stay was really enjoyable. I will remember the sound of waves and beautiful veiw from the window. All lake destinations and attractions are easilly accessable, espetially if you travel with a car. Friendly staff, atmospheric restaurant Some difficulties with the Internet link. After the refurbishment of the upper terrace it's going to look nicer, now it spoils the first impression.
the view was amazing and very close to the town of Laveno, the room was pleasant and clean.
Location simply cannot be beat! Hotel beautifully located on shorefront Lake Maggiore, and within short walk Laveno town center and waterfront. Stayed here for a weekend amidst business trip. Had a fantastic break, definitely made the right choice place to stay. Junior suite is spacious room with balcony above the lake. Owners helpful and friendly to someone who is not good at italian language. The dinners are excellent! Great chef, great fresh local fare and seafood. Had an all-round wonderful and peaceful weekend. Not something I did not like: but my response to other reviewers that indicated the rooms are small. Standard rooms do look small (simple standard european basic rooms). However, the Junior Suites are very spacious, comfortable, most have balconies, and, they only cost a few more euro... Do youself a favor, book ahead, and get a junior suite.
Friendly and attentive staff, clean rooms, buffet breakfast was lovely No Bar !
Good clean hotel in nice position with friendly staff Poor beakfast with little choice
Location was excellent
The location of this hotel was excellent and good value for money The beds were very very soft and very uncomfortable. Happy we only stayed for 3 nights.
Location Breakfest, shuttle service
central location between train and centre
Very nice staff! Nice location! Good breakfast! I enjoyed my stay at this hotel. Very good value for the money. Would recomend it to others!
The hotel staff was friendly and knew the area quit well. The breakfast, to little choice.
The owners are very kind
Nice hotel. A little bit old Some of the staff members don't speak English at all. I asked for Internet access and the staff member could not help me and told me to come back tomorrow.
The owner was very informative and recommended places of interest and local restaurants. We were there on business and did not spend much time in the hotel, our rooms were clean and comfortable and extra pillows arrived seconds after requesting them. All in all a very enjoyable stay.
Owner was very gracious!
Gianni the host was very helpful,went out of his way to give information about the area. We stayed on a very busy weekend, and there was an extreme amount of street/party noise. However, it was probably a one-time thing.
The owner of the hotel went out of his way to make our stay more comfortable. The hotel is located on a beautiful 300 year old house.
The hotel staff was extremely nice and disponible, the room clean and quiet Poor choice at breakfast
Great location in Stresa ... close to everything! And, Johnny was the most excellent host - gave us the best, helpful & most accurate advice ever!!
Very convenient location for seeing the town of Stresa and the attractions of Lago Maggiore; very helpful staff.
The staff were very attentive, helpful and friendly. The location is right in the heart of Stresa. Good value for the money. No
The hotel owner,Mr. Siani, takes excellent care of his guests by providing tour advice, restaurant recommendations and reservations. He also helped with our bus transfer to Malpensa airport. The hotel location is on a quiet pedestrian street around the corner from Lake Maggiore,the bus and boat stops and lots of restaurants. The train station is about 12 minutes walk slightly uphill and 5 minutes by taxi. Our Triple Room was rather small with balcony but no view. The breakfast was modest.
This is a family run hotel which gives you personal service and excellent food.
family home style. Helpful staff. Dinner was very good. Good practical advice on tourist excursions. Nice view on lake.
beautiful hotel in a wonderful location
Very friendly and helpful staff. Relaxed atmosphere. Great location on the shores of Lake Maggiore with views of the Borromeo islands from our room. Nothing.
Very friendly and helpful owner. Great views from the bedroom over Lake Maggiore. We felt very welcome here. Easy walk into Baveno a great plus. Safe and secure parking. Restaurant not open out of season.We had imagined that we could experience some Italian home cooking. Busy and noisy road outside. Fairly basic en-suite facilities. No complaints about our care. We were fortunate to find an hotel open at this time of year (December).
Location No heat - The stuff (was friendly) but said they open it from Oct 15 only. Beds were disaster. No curtains on the windows so the morning light wake us up (after a freezing night)
Great hotel, great location right on waterfront Shared bathroom
Friendly family position price Had to sit in passage to use wi fi reasturant meals
Brilliant location on the lake, with view on the Islands, great staff...excellent familiar atmosphere, adviced to all those who want to escape the coldness of big hotels and rest in a place full of character.
very beutiful lakeside location, extremely helpful staff
It has a good location and friendly staff.
The view from bedroom window, hotel bit dated, so were the bedroom
Pretty villa, good parking facilities. Situated on main road, although not busy had to be very careful crossing road to car parking
location and view over lake. good location for touring italian lakes
Hotel was adequate, but not actually in Baveno. It took about 25-30 minutes to walk along a main road. Breakfast was only a croissant and roll, no choice of cereals, meats etc. A bit expensive for what you got.
Well situated on the lakeside. Lovely lake side room with balcony.
Breathtaking view of the lake and extra large terrace complete with sunloungers. Bed a little small.
We liked the view of the lake from our room, the use of the pool, the free parking and our massive bathroom. Also liked the general atmosphere of the hotel. Nobody's fault but the wifi wasn't working on the day it poured with rain - most probably to do with the weather.
Was everything we needed for our short break
The room was very spacious with a view of the lake. There was a good buffet breakfast and parking on site. Very convenient location close to the island boat quay.
location, reception, free parking on site poor maintenance, superficious cleaning.
central location of the hotel (near boats)