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a truly "Grand" hotel, very spectacular museum-like design, full of artefacts and ambiance. Restaurant rather expensive but very good, staff helpful and efficient. Close to Stresa beaches, shops and restaurants I think it is applicable to all the most expensive and renouned hotels on the Stresa promenade. Lake - facing rooms are exposed to the noise from the road (which isn't very busy, but an occasional bike makes quite a sound) and those garden-facing -a train which is not quite close but the noise reverberates from the mountains, so we chose to sleep with the door closed and the air conditioning switched on on the last day. These are however minor problems compared to the grandeur of the experience.
Our stay was wonderful! We were upgraded to a gorgeous room overlooking the lake, however, all the rooms looked superb. We were a very short walk to the city center and could see the islands on the lake from our balcony. The boats to the islands were also close by. The staff at the hotel were more than outstanding and when our car broke down they completely took charge and helped us get a new car. We had a great facial and massage in their lovely spa. I couldn't say enough about this great hotel. It was a fabulous and I can understand why Ernest Hemingway wrote about it in "Farewell to Arms". The perfect start to our Italian vacation.
all was excellent No
Have stayed in many other Stresa Hotels ,this is the best by far..at a price The rooms do not have tea & coffee
Incredible view of the lake and mountains. Great locatio in Stressa. Absolutely one of the best in Italy.
It was wonderful to experience a few days of grand "belle epoche" style. The staff was friendly and helpful, and we had a nice stay. I wish the lighting in the bedrooms was better for reading. The bedside lights are not great for reading. Since it was raining for most of our stay, this was important.
The decor is wonderful, location for the lake & town are excellent. I booked for October by mistake, but the reception staff were very understanding when we arrived a month earlier in September! They gave us one of the best rooms with big veranda, but one of our dogs got on to the stain glass room. It was a talking point of our stay! The price was fair for the quirkiness, but the full price is quick high.
We enjoyed the location, the scenery, the people, and food of the area. The hotel was centrally located and open at the time we were visiting.
This hotel is 1st Class!
The hotel has an unique and wonderful atmosphere. The room was very comfortable, clean and beauifully decorated. The staff (both in the reception and the staff in the restaurant) was extraordinary friendly and helpful. The food and service was excellent. The spa facility had a sauna and steamroom which looked very nice but was unfortunately turned off for most of the time so was not able to use it - which is a shame as the spa is very nice. The pool was open though.
Comfortable room.Good location.Attentive staff.A very good staging place to make day visit to other lakes. None.
Location is excellent, the pool and garden are great. The restaurant - too many not-so-effective waiters, average food.
Typical European room/beds, somewhat small room, beds not very comfortable, a/c couldn't keep up with the heat. Otherwise, great hotel, good value.
The hotel was impressive and very well maintained with a fine swimming pool. A good location in Stresa. The hotel was very good but I have the following comments: the room was very small but still comfortable there did not appear to be any bar service in the pool area - it would have been good to have the opportunity to have a cold drink (delivered)whilst enjoying the pool facilities
Good location, nice staff, good food, good parking facilities, garage. The bed was too small!
Situation beside lake, with view fron window and balcony. Price of breakfast.
the view ,kind personel a bit expensive
Isola Bella+Isola Madre.The old part of Streza.Visiting the north part of Lago Maggiore A small room under the roof-hot! no A/C during our stay.
The hotel felt very traditional and grand. the decor was fantastic and the facilities excellent. Would have liked tea and coffee in the room
Beautiful design and internal fittings. Views of lake and mountains superb.
The staff was very friendly and helpful. We had a great view over the lake and the hotel was in an excellent position.
I liked the location of the hotel, the helpfulness of the staff, the breakfast and the room. I didn't love the location of the room in terms of a limited view.
swimming pool and related facilities
Location, layout, size Hotel charged for bigger room which was the only possible when I booked thru Booking Com. And gave me a smaller room of cheaper category! They shoul have given a refund of 60-70 €?
Swimming Pools very good, breakfast good, gardens lovely. Drinks in the bar very expensive - charged 7.50 Euro's per day for parking when street parking plentiful outside
Impressive hotel in a superb location. Spacious room with large bathroom. Excellent indoor and outdoor swimming pools with towels(although thin) provided. Next to ferry that goes to different islands and towns. The breakfast at 25 euros was too expensive, we ate breakfast around the corner in a little cafe. It would have been nice to have more information on the hotel restaurants, bars, opening times, prices etc in the room information pack, we just had a room service menu.
Superb location & lakeside facilities. Very well placed for the town and for boat excursions. Daily invasion of couch parties - 9 coaches one night! We do not expect or wish evening entertainment in a luxury hotel but it would have been nice to have a pianist playing the usual pleasant background music.Private guests in the minority. Junior suite was disappointing - rather an 'attic conversion style'
Spacious hotel, well decorated,good evening meals various and abbandant.
Excellent breakfast choice and lovely views of the lake. Swimming pool Guests were a bit lost with all the conference guests taking priority
Wonderful location on the lake front, surrounded by mountains. Next to the boat stop for easy access. Food at the hotel restaurant was excellent, would recommend half board as local restaurants were dissapointing unless you go further afield. Staff were always friendly and helpful. The single room, had a good lake/mountain view and was well appointed, with a balcony too.
The setting was marvellous and the rooms were wonderful. The price of breakfast was extortionate a family of 5 is not going to pay £25 per head.
Nice hotel, not overwhelmingly luxurious, or large, just right for our taste. True 4 stars and in off season good value for money. Probably the most enjoyable in a trip that took us from Italy through Switzerland, Germany and France. Street noise as we were offered lake view room, but the heat in the room to high and we slept with the window open.
Location in Stresa
A very nice and supporting atmosphere, caring staff, they even run to the railway station to bring you the left colledge ring. Bath, brilliant view to the lake. -
Everything there is excellent; the lake view, restaurant and rooms Not a thing
friendly staff who spoke English only buffet dinner available. No wine in the minibar. Pool outside and you had to cross the road with heavy traffic to get there.
Near the train station, breakfast, and could walk most places Front desk employees when in the concierge services could be more helpful and answer questions in greater detail, especially if a traveller is new to the area and new to Europe's transportation modes.
It was great. I would return. Perfect location, modern, and clean. Pool is across the street and right on the lake (better since you are in Stresa). They accomodated a family of three with an upgrade to a junior suite -- making sleeping arrangements comfortable for our adult son. It's hard to find a room for 3 with comfort!
The hotel atmosphere.
Location and view to lake
the staff at this hotel were wonderful especially Angela the receptionist who was a mine of info the room couldnt have been better fab views very clean breakfast each morning great a five star experience we will be returning a s a p
Excellent hotel wonderful view.,nice!!
The staff were helpful and friendly. The room had a great view of the lake and the breakfast was very good
The reception staff were friendly, efficient and helpful. The restaurant staff run a very impressive facility to a high standard, The view from my room was wonderfull and breathtaking and will remain the abiding image of our holiday. The room cleaning staff were very helpfull and work hard in keeping the rooms fresh and clean. Yes, the cost of using the Internet facility is the most expensive I have ever seen anywhere in the world. It is disgracefully slow and in my opinion borders upon being unusable.Twenty Euros for one hour is disgusting!! Either the Hotel or Swisscom are ripping off the Hotel patrons outrageously. It leaves a lasting bad memory of an otherwise very good hotel.
I was there so short time, so i cannot tell
I like the location and the vue over the see. Yes that the room vas very smal
What I expect from a hotel that it should be. Every thing was good.
Helpful and friendly staff our room was changed as soon as we had problems with air conditioning clean room with good view of lake The only negative thing was the restaurant. No prices listed. Food was expensive for quality and presentation. We paid 35 Euros a head plus wine for food which wasn't worthy of a canteen never mind a 4 star hotel. Cibo di scarsa qualitã . Non consiglio nessuno di mangiare qui.
Proximity of hotel to island ferry, helpful and friendly staff Noisy air conditioning unit from building next door. Only affects rooms on western side of hotel
This was our first trip to Italy and only for 2 days (while on holiday in Switzerland) but the hotel San Gottardo was easy to find, excellent quality and very centrally located, the staff were very helpful, friendly and spoke good english. Our room was spotlessly clean and had a lovely view of the lake. We chose to eat at a resturant down the road because we wanted to experiance as much of Italy as we could in our 2 days but the food in the hotel looked very good. I would recommend this hotel to every one and hope to stay there again for a longer holiday in Italy.
Friendly service and beautiful room.
My room with a view onto the lake, islands and mountains in the background. The staff were all very friendly and polite and were encouraging when I spoke in Italian. The bed was not very comfortable and the pillow were like a rock.
Very nice location, recently renovated structure, warm and helpful reception.
Room was large with nice lake view, good bathroom, and very convenient for ferry. Free parking is easy to get. The Pallanza part of Verbania is more peaceful and family oriented than is the Intra part. Lack of comfortable chair(s) in such a large room was a bit hard to understand. Play area for children right in front of hotel (too much noise in afternoons).
Excellent room, view and location, immediately opposite the ferry terminal. Parking is free outside the hotel (if you're patient), or there is hotel parking for a charge. The hotel is newly refurbished and the rooms are large and elegantly furnished. The staff couldn't have been more helpful. We will definitely return.
Very friendly and helpful staff
Excellent hotel staff and srevice all around. Typical of Europe rooms were small,not like viewed on website.We did not get the class/level of rooms we paid for with no remedy from the hotel,this was a real dissappointment.
being welcomed by professionals; great assistance and service; wonderful food; comfort; spa-massages swimming pool area too noisy due to nearby busy road, unfortunately this cannot be changed... They have a nice tennis court, but it is abandoned, a real pity.
I absolutely loved the view of Isola Bella and Isola Pescatori. It has the best view of any hotel in that region! Gorgeous! Didn't eat breakfast in hotel...to expensive! I'm sure it was good though.It would be great if they offered a continental breakfast for lighter eaters that was included in the room price,
The hotel had a warm ,comfortable atmosphere and the staff were professional yet friendly.they accomodated our needs very well..nothing was too much trouble.dining room was excellent.room 105 stunning view The swimming pool is outdoor,i cant remember noting that beforehand.there was some confusion with booking appointments for facials etc.we would have liked the courtesy car to have run more frequently at peak times but were happy that there was a service.these are very minor comments!
Smart, professional staff and relaxed, friendly atmosphere.
I liked the location of the hotel on the shore of Lake Maggiore with the view of the Borromean Islands front and center. The furnishings and finishes in the hotel were excellent. The staff was very courteous and helpful. The bath was cramped although it included a toilet, bidet, double sinks, shower and jacuzzi tub. The room was not spacious either but the furnishings were very nice.
The hotel decor was fabulous. The restaurant and bar staff very friendly. The beds were a bit on the hard side.
The care and attention of the dining room staff, the ambience, the excellent service of the shuttle bus drivers. Rather poor pool service. I.E. they seemed to decide whether anyone would use the pool rather than the customer. We had to collect own mattresses and towels after exploring under hotel. The request to reception for help was answered by "immediately" which never came. Admittedly the weather was doubtful but still felt we should be able to use pool if we wanted too.
the luxury, the decor and the amazing views of lake maggiore nothing i did not like.
Excellent, no problems at all. Price could be lower for multiple nights.
Helpful staff. Locality. Decor of rooms.
We like the breakfast , very good!
Location on lakes edge and proximity to town centre; responsive and friendly staff; availability of secure parking.
Comfortable room with good quality breakfast including extras like fresh orange juice. Nice interior to hotel Noise from busy traffic and from bars nearby.
nice owner, helpfull not a good bar
The staff were very friendly and the hotel was really good value for money. Everywhere was clean and well looked after and the service really good
The breakfast buffet was very good and the staff was excellent you need to pay for parking the car
Hotel was very good. Room service (cleaning etc) was excellent. Also breakfast was very good. Good location and good parking possibilities. Value for money.
The staff were wonderful and the rooms comfortable. Breakfast was great. Overall a clean, cozy place to stay. Parking was a bit expensive.
Location of the hotel and views from the room. Parking was expensive and breakfast had limited selection.
The room Dining.- Food value/quality does not match hotel emitities
The lake location was wonderful and the staff was excellent. We booked for one night, stayed for 3. We didn't like, .......that we had to leave!!
the room was very nice, staff friendly,the location directly on the lac, breakfast,the coffee not good,
The hotel was indeed in a splendid location; our room had a lakeside view which was quite stunning. The service and attention at the reception was first class, the pool and the sun terrace were lovely. We were astonished that during dinner Italian radio was the source of musical entertainment - not at all what you would expect in an hotel of this category. It seemed to cause consternation when we asked for the volume to be lowered as the speakers were right above our heads!
La situation au bord du lac, le buffet du petit déjeuner, l'ambiance générale. The mattresses and pillows were much too hard! Internet service should be included in this category of hotel.
Fantastic Hotel! Everything was very nice. We had a family of five and were given two adjoining rooms with views of the lake. Be aware that not everything is included in the room rate. We had to pay extra for breakfast, our pet and parking. It was worth it and we weren't surprised.
The lake view breakfast was expensive and the choice poor for this money.May be it's because it is now the end of season .
the water in the swimmingpool was to cold
The view. The menu items available in the main dining room.
Lovely hotel, location fantastic, large rooms and staff helpful
Excellent location, good air con Parking difficult to find
This was our second visit and we were not disappointed by chosing to return. We would choose to stay there again when we return to the area.
Right next to Lake Maggiore
We loved the location and our room was very large, quite basic, with 3 large aspect windows + balcony with unbelievable views and overlooking the ferry terminal. The only thing we were unhappy about was that the beds and pillows were very hard so it was difficult to sleep.
Very friendly staff always ready to help. nice facility. no
new, clean rooms no minibar
the view was breathtaking and the staff was very welcoming
We have got an upgrade and lived in Pallanza hotel, which is just 50 meters from Belveder and managed by the same team. The hotel is very nice. It's pretty hard to find a parking place even in the low season- in the evening all free parking are taken by the visitors of the restaurants and bars
Nice people, clean, comfortable room. Quiet (at least in mid October). Wonderful view of lake. Ate one dinner there -- dining room staff seemed rather inexperienced and distracted. Breakfast was separate for 10 euros; didn't try it. TV channel selection very limited, only CNN in English (but there seemed to be some sort of "premium" option.)
Nice location on the promenade. Friendly staff.
Excellent location, brilliant view from the balcony, big comfy bed, possibly the nicest room I've ever stayed in. None at all.
peace and clean ´tomatoes and vegetables at morningpuffe
Hotel Astoria overlooks the Lago Magiore. The room comfort and service fall short for 4*s. The room comfort and service fall short for 4*s.
The staff were helpful and friendly. Dining room staff exceptional. The room was well appointed.
A beautiful hotel, very central, overlooking the lake. Excellent facilities and very helpful staff.
Location No shower, tub only. Will not return because of this issue.
Location was very good, Parking was good and free, Staff was very helpful. The food in the resturant could have been much better!
Room with terrace and view on the lake and the mountains was superb. Breakfast was great and plentiful. Staff and decor are very classy and the hotel is 5 minutes from the railway station by taxi. Everything was great. Stay too short.
The air conditioning was not on when we arrived and our room felt quite cold and damp. After speaking to the management, we were given a fire and the air conditioning was eventually turned on throughout the hotel
Good location. Near Stresa center. Near lae.
All the staff were very helpful and the Hotel was decorated with excellent paintings The choice and standard of food did not come up to the high standards of this fine hotel
The views were fantastic and was quiet and peaceful, the short walk to town made an enjoyable evening stroll
the fact that it was a family run hotel and the family were there
Good value for Money, nicely kept hotel and facilities
Location to Stresa was good The Matre de in the restaurant was a very arrogant man
Staff were great - many of whom spoke English. Room was large, airy, bright, very clean. Excellent location in Stresa, & easy to park car. They have a open air panoramic roof top - the view from there is stunning. The lobby area is great as there are a few different places to sit and each has different feel. Breakfast typical continental menu and nice. Great Hotel! Our room had a balcony with a sideways view of the lake which was still OK, but not as nice as a full front-on view. But nothing else to complain about at all, and positive points far outweigh this one negative point. If booking, ask for full front facing view, and ask for room on 3rd or 4th floor - best place for good views. Some rooms on lower floors are overlooked and view restricted.
Wireless network would have been nice.
Charming hotel, friendly staff, gorgeous view and excellent location--just steps from restaurants and the ferry landing. Beds and pillows were firmer than we are used to, but we learned on checking out that if we requested they'd change the pillows and even the mattress. Staff very eager to please--rare in Europe.
Visited the islands on the lake The facilities (or lack of)
Love the view from the bedroom, the location and the little village of Pallanze Did not like the fact that the airconditioner is put off in the middle of the night.
Outstanding service - friendly and welcoming. An attractive well maintained building with character in a superb location - views of the lake and surrounding mountains were unimpeded by lakeside traffic found in other parts of Laker Maggiore. The room was over-heated. This was rectified after it was brought to the attention of staff.
Closeness to the lake Nothing to dislike about the hotel
Very polite staff
The hotel was lovely, staff very helpful and pleasant. Beautiful views of Lake Maggiore and you are right by the lakeside once you have crossed the road. The breakfast was too expensive for what it was.
Beautifully situated by Lake Maggiore centrally in Pallanza with lovely lake view and plenty of choice of restaurants very nearby - peaceful and quiet. No safe in the room and little information about the hotel services in the room.
Staff were delightful - warm, helpful, genuinely friendly. Airconditioning didn't work properly and "laundry facilities" were a laundry service (expensive and unsuitable for our time requirements) rather than washing machine.
relaxing atmosphere, pleasant staff and good food
The breakfast was very good, a nice view at Lago Maggiore, free Wifi. It's difficult to park the car nearby the hotel and the rooms are to small. We missed the minibar.
Excellent view from our room Noise until early hours of the morning from the neigbouring club. no air condition in the rooms. no elevators.
The hotel is lovely, with rooms up a tiny alley and seperate from the main building, but still in close proximity. The rooms are decorated with little murals of flowers or birds and the bathrooms equipped for elderly people. The diner and breakfast were delicious and the view from the terrace of Lago Maggiore is magnificent. The staff did not speak English very well, but their German was sufficient and they were very helpful in any way they could be.
The buffet breakfast because my son and I only enjoy continental food (brioche, bread, honey and fruit juices) and the choice was excellent to meet all needs. One could have breakfast inside or outside and the hotel itself is quaint and, upon appearance, delightful to look at, but ... our room was just not up to scratch, and having been in many other hotels, and having spent less than 70 euros for much better accommodation, my experience was not good at this one. Yes! The room was stuffy, small and every time someone else in the block where the annex room was (we were on the ground floor outside of the hotel) moved a chair or closed a door it could be heard loudly. Needless to say, I didn't fall asleep till after midnight because of the noise from other residents. Also, the ad stated 'free parking' but this was public free parking! And not free parking at the hotel. In addition, despite wifi being available free of charge I couldn't access the internet on my laptop despite having had no problems with wifi anywhere else (Austria in the Alps and in Malpensa and in many other places last year). This was the only place where I simply couldn't connect my laptop and the owners were unable to assist.
Close to lake, Price interesting, TV LCD I paid for a double as mentioned in reservation form and I sleep in a tiny room with a single bed. Hotel is noisy because it is close to a church. Besides, whenever people are not careful with door closing, it creates lots of noise.
The rooms were good. The location excellent. Nice to have free parking. The restaurant was fair. Breakfast was fair.
The staff were very helpful and the food was very good. we booked bed and breakfast but ended up eating dinner every night. We should have booked half board. The gymn was not really a gym, just a cycling machine and a couple of weights.
The room was confortable and the food was pleasant. Receptionists, particulary one woman who was mostly on duty , tended to be rather surly and gave basic information I asked for in a grudging and unfriendly manner. One man was helpful and efficient, but with a very brisk manner. The efficient but more relaxed friendly manner that I have experienced in most other hotels would have been appreciated .
Close enough to airport and walking distance to train
Great Staff and Facilities - particularly the pool.
The Hotel was beautiful and relaxing, Staff were very friendly. We were upgraded to a room with a view and terrace, which made it excellent value for money. For a 4 star hotel I would have preferred proper hand towels not thin ones offered. Also a box of tissues not a little packet in box. Offer of Sauna, Jacuzzi etc was not included in the price, we would of had to pay extra.
courtesy of staff, availability of parking space, closeness to centre, free swimming pool in hotel next door. two separate mattress in the double bed, too complicated heating and cooling system (we had to sleep with open windows because too hot and unable to decipher the thingie on the wall)
Spacious room and stylish. The food at the restaurant needs really to be improved.
Very friendly staff and a very elegant hotel! We loved it! No complaints whatsoever
friendly staff, excellent food, swimming pool not a lot of obvious information about the locality and services available in the hotel.
Staff are very helpful and efficient. The hotel and grounds are very well kept and clean and the pool area is beautiful. The food is mediocre and rather over priced and it would be nice to have a bar service at the pool.
Hotel staff was great. Friendly and service oriented. We had a nice room with big balcony. Restaurant Diner was based on menu's. With small children we prefer a la cart. Swimming pool water was way too cold but nice pool.
High class hotel, polite stuff. Restaurant for mainly customers with half board. Cost of dinner not visible anywhere.
Location is good.
The marvelous view of Lake Maggiore from the balcony of our room; the staff very friendly; very close of the lake and all the important points of Baveno. We are longing to come back and if possible to the same room. No. Everything was fine. I have given de hotel references to my friends in Brazil already.
Location Room chilly - had to ask for extra blanket
location, view, value breakfast
The location was perfect, close to the water and restaurants No
The hotel is very well situated in the centre of Baveno and the hotel staff is very friendly
Interesting and fairly informal, relaxing. Spacious room and balcony in nice quiet location, but only a few minutes walk from Lake Maggiore. Breakfast was alittle bland; better chice of fruit and better quality coffee would have been an improvement.
Very nice wellcome and people
Very clean rooms, good carparking facilities, very good location The breakfast vas very basic.
condition was comfortable, stuff was friendly, location of my room beautiful no reason
Lovely grounds and building. Staff was friendly. Spa was disappointing as there was only one service person available during high season.
Staff hospitality and location of hotel Food in the evening was a little over the top with no alternative. Wine ordered was that given (wrong year).
comfort, relaxing environment, helpfulness of staff
restaurant is outstanding, the view from the room at the lake is superb, the great atmosphere in the building
Not impressive from the exterior, but very nice indeed once inside. Well laid out with everything in excellent condition and spotlessly clean. Our room was particularly nice and suited my wife who is wheelchair bound.Large lobby and bar areas made it easy to meet our friends and plan our trips. The reception and concierge services were very good. No!
The hotel is beautifully located at the lake. Impressive building. Our room was relatively small and not properly cleaned. Not all the food and juices were fresh at breakfast. A little overdone to ask extra for an omelet. High prices for a rather old fashioned hotel.
Very little We chose a standard double in this supposedly "Luxury Hotel" and paid extra for a lakeside view, what we got was a very small room that could be compared to a cheap B&B that was about 5 years overdue for an upgrade with poor quality fixtures, mouldy shower with a dribble from the shower head etc. Also to get the "lakeside view" we had to go and stand out on the tiny balcony. When we complained we were moved to a marginally better room with no apology. I imagine that there must be a huge difference between classic and superior rooms. We were also above the function room with all of the noise of a wedding disco going on until 1230.
2nd visit still excelentl
We found the dinner menu lacking in vegetables