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Bed Hotel employee IS WORST STAFF EVER HOUSEKEEPING TELLS LIES CHARGED BY HOUSEKEEPING FOR CLEANING DOUBLE CHARGED FOR ONE NIGHT
The price. I feel the $100 deposit is unreasonable. I see taking a card number, but actually charging the card doesn't seem necessary. If your customers are routinely damaging stuff to that extent, maybe you should look into a better way of screening them.
Very convenient location and great price. There was no hot water, the phone didn't work, the tv only got two channels, and the maid service came once for the whole week.
Environment made me uneasy. Long line of guests waiting to be assisted in lobby. Woman storming out upset about a required $100 deposit. Employee on phone refusing to give someone a refund. I turned around and went to a different hotel.
Not much. The rooms were not clean. I had to move only to find mold In bathroom and showing wires It was nasty
It was convenient Being in business internet is a must been here 5 days and after a power outage for 4 hours on the first night we have had little to no internet.
I liked the views and the staff was excellent. So friendly. I didn't like that I couldn't bring breakfast back to my room. I had to work from there and had to speed eat which I don't like doing. Also, I think they are in process of remodeling and hopefully will replace linens soon and a few other things.
The location & scenery was beautiful. The room was dirty & stunk like a locker room. Half the lights didn't even work, there was hair all over the place & even a Wolf spider in the bathroom. I still have not received my deposit back 11 days later. Staff was unwilling to help.
Rooms were freezing and we ended up leaving.
I have nothing but regrets Hidden fees Disgusting room(s) Staff not knowledgeable about the area
nothing the name was misleading and it was rated as 3 starsâ€¦â€¦we paid for the night but did not stay there. It was too dirtyâ€¦â€¦dirt and hair on sheets and dirt on floor and the bathtub was really messed up with paint. I took pictures if yo
No sign along US 24 to find the hotel; located in the wrong location when using maps on the Web to locate. Mattress was a disaster; toilet was broken and ran constantly until we shut it off so we could sleep. Staff promised to fix when we advised them of it at check-out. Pretty worn facility.
Most of the hotel and the staff The beds were horrible. Worst 2 nights of sleep I have ever had. I did not stay all the way through the last night. Woke up at 3 and got in the car and left. Hotel is nice but they need bed upgrades. Better beds in a roadside &30/night motel.
I got a dog room, first floor for me and my Labrador. Really easy for the pooch and room to walk him. If you set your expectation low, you'll be surprised - it was a little better than advertised with big rooms. Nice staff and a great Karaoke experience on Friday nights. Again, it's not the W, but it fit the bill.
the authentic southwest style decor the room was very tiny, thus difficult to maneuver around
This place is so wonderful. The room was quiet, clean, and decorated beautifully. The breakfast was 5 star as well!
This is a beautiful, tastefully decorated b & b. It is off the beaten path, but only a short drive into Manitou Springs, and another few minutes to Colorado Springs. We thoroughly enjoyed our stay. We were hoping to sample the breakfast, however if was only available during a short window in the morning, which did not fit into our plans.
This place is a perfect get away. We have stayed here 4 times now because of the staff. The helped me put together a vacation for 14 people and more than accommodated us all. The staff is very knowledgeable about the area. Thank you Eagle Fire
Horrible. Noisy! Not Clean! Very Rude Staff! Pics on Internet Very Deceiving!
clean and cheerful atmosphere. no