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My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.
Large facility and parking lot. Though not cheap it was the best available price I could find during the high ''easter time" season. Big reception counter but only one clerk and a relatively long waiting line at the time of my check-out. Bed was made but room had not been cleaned.
I can't think of anything I did not like.
1-bedroom unit and amenities were more than adequate and clean. Infinity pool needs some maintenance. Tiles along side are falling off. Contaminated water at the end of our stay make a lot of people sick and staff was not forthright in dealing with it. As of this writing, they're still handing out bottled water. Not sure they handled this emergency well at all! Too bad.....
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
I liked the price, but reaching to the leisure facilities is not easy. Reception lobby is quite far away from the hotel, actually there are from another DIVI resort
The beach was fantastic, the pools & facilities were very comfortable. The shuttle was not very availble to get around (versus as adverstised)
Beach was steps from the front of the hotel and there was always an umbrella, beach chairs, and towels ready for us. The happy hours were great. The beds were incredibly comfortable, and we loved that the rooms had kitchens so you could grab groceries for the Super Food down the street. Such a nice addition. There is also a mini market at the hotel in case you need something quickly. More families than I had expected. The pool was used by children exclusively. The location has ups and downs - there is nothing to the north until the high rises so you are a bit isolated. It is nice because it isn't super crowded and it is intimate, but it also means you have to travel a bit to get to other restaurants and activities.
Very personal and excellent service Not at all
We had an amazing time at Amsterdam Manor the rooms were clean and the staff was very accommodating. The beach was the highlight. It never gets too crowded and it so beautiful. Food was overpriced it wasn't that delicious
Friendly staff, quiet atmosphere, excellent beach, nice beach bar, excellent restaurant on the beach, efficiency rooms so we could have breakfast/lunch/snacks/drinks in the room, grocery store only a short walk away Nothing at all!
The location is fantastic and also the small kitchen at the room helps a lot specially when you have kids. The value for money. I paid too much for the room I've got. The rooms close to the recepcion ( the "C"blocks) are bad compared to the rest. Also the amount of taxes paid in the end are very high. So be careful with that cause sometimes the daily rates are unreal.
The good point was the location of the hotel,very close to the sandy beach. I did not like the service at all (very poor service at the beach bar, very slow service at the beach restaurant) they charged my credit card with the whole amount for the room on the day of the reservation, I.E. well in advance of check-in date (this is not a common practice for hotels) and tryed to make me pay additional charges when we arrived. I strongly complained and they admitted that they were wrong. No extra applied finally.
Small resort, very accessible to the beach. Friendly staff, good food and drinks on the premises. This is our second visit. We renewed our wedding vows on the beach and this was the perfect spot.
Relaxing,great vieuw, romantic, nice hotel, great entertaiment,easy to find, all of all it was a great hotel didn't expect it was that nice They way you have to deal with the inventory form the staff should tell about it or take the inventory with the guest for the mis understanding because there was no superviser when you needed
This hotel is located as the first one in the zone of "High Rise Hotels" meaning that this zone contains the high buildings, being this spectacular because you have a wonderful view of the nicest ocean I've ever seen. I reccommend it widely.
The computer system had gone out the day before we left. We were told we could not check out because they were doing their audit. Also we asked for a wake-up call, which we never recieved.
The staff was very friendly. The cleanliness of the hotel overall was mediocre.
The staff was friendly. Air conditioner leaked on the tile floor that made everything slick. Called for maintenance the first day, he said it was fixed, but it still leaked. He used our pool towel to soak up the water. Tried to get it replaced the next day at the front desk, they had to make several calls to confirm our story.
Walkable to everything (even though we still had a car and drive lots). Easy to walk to to breakfast/dinner everyday. We didn't reserve a renovated King room but were given it at no cost. I didn't have much staff interaction but was impressed with them when I did. I also liked to see how thoroughly the pool was cleaned daily. It's an older resort but I feel like they've spent money updating the important things. Incredible value for what we paid. Very, very cold AC in the room. Unfortunately there was an international youth baseball tournament in Aruba the same week we were there. Just about every rowdy kid was staying at the Mill. I don't fault the Mill. They apologized for the Inconvience and did what they could to seperate us from them.
The hotel was walking distance from the beach but was behind a road and and entire hotel complex from the beach. The hotel only has free wifi near the restaurant. People seemed to gather outside the restaurant for free wifi. The house keeping was also extremely inconsistent. The number and type of towels varied from day-to-day. We also didn't have toiletries or glasses in the room until day three. The room also had to remain fairly air conditioned to prevent substantial condensation which wouldn't have been an issue except the blankets on the bed were not sufficient in that condition. Finally, the hotel had no record of the reservation I had made through kayak and even when presented with confirmation information were reluctant to help resolve the issue. Ultimately ended up having to leverag kayak to resolve but ended up in a king bed when we had originally booked doubles.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.