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The entire atmostphire is elegance and relaxed Nothing
Hotel Plaza Athenee (HPA) is the definition of superlative luxury. As an American in Paris, to be welcomed into The HPA is, in a profound sense, to be welcomed into the heart of France . . . into Parisian luxury. I must, in truth, admit that I am a person of exacting standards (my professional life requires such standards). Thus, for me to state highly complimentary remarks about a hotel amounts to deeply resonant truth. And too, I am deeply aware that the world contains people who have great means and those who have little or no means. Given this as background, my fervent wish is that all persons could experience the luxurious delight of The Hotel Plaza Athenee.
Loved the location and the decorations. The staff where friendly and helpful I was not satisfied with the room I got (first floor and no view) other than this, I liked it
It is a very fine hotel, but ........ It was an unpleasant stay with loud construction adjacent to room 312 from 0630 am for about 11 hours/day. It was impossible to rest during the day. Euro 445 was an outrageous rate to charge for this room
perfect location, perfect service, perfect ambiente, 100 % clean unfortunatelly there are two construction sites to the left and to the right of the building - the works start at 6am, from 9am they start drilling, all the guests complain, we stayed for 3 nights and got one for free, the buildings will not be finished before 2012
Location, close to most of the tourist destination on walking distance... Overpriced for the services they offered..
Truly excellent hotel. Currently probably the best in Paris
View of Tuileries and Eiffel Tower was marvelous. Staff were delightful. It's a little tired. Rooms with view of courtyard are dark. Food service is lackluster and expensive. Breakfast was cold and slow. Decor is very worn. Salon is trying so hard but misses chic by a mile. Staff are charming.
I liked the cozy rooms and boutique type feeling I was very dissapointed with the treatmnet I recieved, Ordered decaf coffee for pm got caffine was up entire night and ill ruined my entire day and all they offered was to remove coffee from bill or a glass of wine. They made it very unpleasant for me.
The staff was very helpful, the ambiance was nice and the rooms just beautiful The bathroom has a jacuzzi without a shower-head (you can only take a bubble-bath) and a shower with the shower-head fixed into the ceiling. It's very cumbersome to take a basic shower without wetting one's hair. I hated it. They should have at least had a flexible shower head in the jacuzzi or shower.
Excellent hotel. Would recommend it as it is has good access to central Paris Price too high - did not include Breakfast
Friendly atmosphere, beautiful design, silent room The traffic on the Champs Elysee
The suite was most excellent. The staff were friendly and helpful. The rooms/suites were very discretly arranged. The public rooms were charming-the breakfast room, lounge and bar. The small number of rooms enhanced the feeling of intimacy the Hotel generates.
The room was spacious and comfortable. The personnel were great esp Linda (breakfast room) and Clement (front desk). The shower was awesome. Make up mirror needs lighting; room door need to be securable from the inside
very central very cozy rooms newly refurbished and the staff was polite
front desk's attitude in checking in and checking out nothing. we really enjoyed staying
Staff are very friendly, supportive and caring. Everything was absolutely fine!
Absolutely beautiful room with very friendly and helpful staff.
Great service and rooms. Well-designed.
We had a wonderful, six-day, Parisian experience at the Hotel de Sers, located in the elegant Champs Elysees district and very close to the metro and upscale restaurants. The staff was consistently helpful and accommodating in their efforts to obtain tickets, give restaurant recommendations, make reservations, call taxis, provide maps and directions, serve in the restaurant, etc. Upon arrival, we were allowed to check in early. This was much appreciated after many hours of overnight travel. Accolades for Fernanda at the reception desk as well as the concierge (I can not remember his name!) for providing outstanding service in a cordial, welcoming atmosphere. Our room was not spacious, however, comfortable, quiet and spotlessly clean. Would recommend taking advantage of a room rate that includes at least a continental breakfast, as the breakfasts are very costly.
Helpful staff. Good service. Lovely room Very expensive breakfasts. 29E for Continental and 35E for American!!
Wonderful experience and very polite staff. Definite recommendation if you want to spend a deluxe weekend in Paris. Minibar was not very complete
Lack of identity of the hotel
Literally a minute from Champs Elysees. Complimentary breakfast; expected a little more than just breads, croissants, cup of fruit and juice.
Reseption personnel, consierge. Breakfast service appalling, tables not cleaned. Slow service.
The location was very good. It was definitely not a luxury hotel. Room was directly over the hotel courtyard that had been converted to a banquet facility and was extremely noisy. Fitness center had only one treadmill and one piece of equipment. Beds and pillows were not very comfortable.
breakfast choice and quality not up to 4* standard. no shower curtain meant bathroom floor was constantly soaked.
The hotel staff was very fair in giving a lot of good informations about Paris and to book restaurants and to confirm our flights, etc. ; there are just a friendly atmosfere. it wasn't possible to do a good regulation of the room air condition.
Superb location, especially for those who like shopping very expensive prices for mini bar, room service and restaurants
Really a lovely stay! Hotel staff were very friendly and hotel facilities were really very good Just a couple of matters:
The SPA center.
It was great, we're going back! Problems with the enter cards of our room
Service at check in and the restaurant was good. The room was clean and comfortable. The location was very convenient. I made the mistake of leaving a large amount of cash in my backpack and found over €1000 was missing when I came back in the evening, and the room hadn't even been fully cleaned. At least they were nice enough to leave some of my cash (probably with the hope I wouldn't count it and notice), but didn't bother to re-pack my bag which led me to be suspicious. I've been traveling for 20 years and stayed in 100s of hotels (both luxury and low cost) and never had anything taken, so was very disappointed to have it happen for the first time here. When I notified the front desk they laughed and pointed out that they're not responsible for valuables left in the room and that I should have known better. In their favor, the general manager did respond to my email apologizing and said he will look into it. I will not be staying in San Regis ever again.
luxury and the breakfast was exellent. no
Location near city centre; hotel staff's smiling faces.
actually this time nothing since room was not booked as requested(higher floor) out of two nights stay one complete day without hot water i am looking for compensation for the inconvinience caused since i have arrived at midnight on the first day of arrival and had to rush on the folloing day for shower before 10am as simply hot water will be cutted from 10 to 19.00 hrs?? the hotel require total renovation, being starwwod member i have asked for room upgrading with no success
The staff that was very nice and helpful. The location is excellent, in the heart of the city. We upgrade the room to a much larger room. The price was a little too excessive for a regular room.
I liked most the hospitality, and nice attitude of staff.
The location, the room, the excellent service of the concierge who got us tickets on the same the day for a fully booked show.
I like it
Location Room service quick but astronomical prices for the quality of food. Bar staff incapable of making a descent cup of tea (got slightly coloured hot water). The hotel is badly in need of renovation.
Location Not value for money
I thought that the staff were helpful, but did not enjoy the stay as much as last time. Do not stay in Room 101 it supposed to be a luxury room where it is really expensive and is right on the front opposite the Irish Bar. Very noisy at night. Did not get a very good night sleep the first night of the holiday.
close to everything it was wonderful,
Fully Equiped, clean & new Room, with a good location Very Tiny Room
I liked going to the steam room & the fact that the spa area stayed open late. The concierge was very handy and helpful to have for making reservations and checking travel routes. The hotel was very expensive and the rooms are still quite small (I know rooms are small in Paris, I go there often). I just don't think it is worth the money when all that extra money added was a spa we rushed back to after dinner at night to feel like we were getting the value of the hotel.
The rooms are a lot smaller than you would expext.
we liked the wery good position but more of all we have appreciated the wery wery good restaurant PINXO and his chef staff the only person who speaks italian is ......the italian barman (very kindly), nothing is written in italian but spanish yes!
rooms must have been recently renovated... clean and modern... small but well laid out.. bathrooms were very well done ... staff excellent.. pool and workout facilities great no hotel was great...only disappointment was that we were there in August and that is when parisians vacation and as result many restaurants etc close for the month... and restaurant closed at hotel for month of august.
Particularly given my short stay (2 days), the staff has been very helpful in assisting me in various things, e.g. getting a ticket to a sold out event.
Space inside room was quite limited
Tasteful hotel Very very small rooms - no view
Everything was horrible and very expencive
Very central location, staff very friendly and helpful, fantastic selection for breakfast would definitely recommend this hotel to friends and family. No restaurant or bar but there was room service
good services, modern room, good location room is too small for the price charged
The location and the service by all staff.
Excellent location, very stylish hotel, hospitable friendly staff, excellent rate, great experience, would go there again
Location,clean rooms, free,wireless internet and the friendly staff. Very small rooms, small Lift, and bad coffee glasses( the glass snaps off the metal holder when hot, as it expands faster than the holder, and you will have coffee spilled all over the place, including your clothes). The lobby is small for a ***** hotel.
location good and accessible, rooms are very small and felt uncomfortable, due to this reason we changed to another hotel,
Quiet street just next to the crowded street of the Champs Elysees. The room was great and the Internet for included in the rate.
Location The smallest room I ever had for 240 euros. I could touch the 4 walls from the bed. Poor views to an inside patio that was still under construction. And the hotel seemed to be empty.
Excellent front desk staff, also in the bar/restaurant although service there a bit on the slow side. Rooms well designed but like most Paris hotels a bit on the 'compact' side. See above - not much room in the room, although for a two night stopover perfectly acceptable. Great bathroom - unusually good Parisian plumbing!
Central friendly staff Food poor value for money meal at night expensive and not particuarly good
Very quiet for the centre of the city yet very close to restaurants, cafes, gardens, culture, metro etc. Large windows that opened onto old buildings and a courtyard and all we could hear was singing from the nearby church The staff were very helpful and welcoming. Room was a bit small and the door was very difficult to unlock!
great location. Great rooms. Unbeatable comfort.
Reception. The shower water escapes and floods the bathroom floor.
Good Location A bit pricey for what you get. Although a few of the hotel staff were very nice and helpful, for the most part they were not. Trying to get a cab at 5am was not fun
It was fine, just what we wanted. the lift is too small, but I appreciate the diffficulties of placing a new lift into a protected structure
Staff; location price was much higher than suggested
Location was great - lots of shopping and we walked all over Paris from the hotel to visit galleries and the Montparnasse tower for the best view of the city. Quite noisy from building site and road opposite our 3rd floor room. We couldn't make the air con cool our room and did mention this to reception but they didn't seem to do anything.
The location of the hotel The size of the room
Beautiful hotel and wonderful helpful staff
The hotel is so charming and the staff so nice, I really enjoyed to stay their
The staff however were courteous and helpful. I am Asian and the manager was not welcoming and in fact she argued with me. The room was really small and I do not think I got value for the money I paid for a 4-star hotel. The lobby was shabby, dark and not presentable. I will not recommend this hotel.
Very nice and helpful staff. Beautiful classic Parisian style boutique hotel. Excactly what we were looking for for a romantic long weekend in Paris. Highly recommended. The toilet was in a separate room which was extremely small.. However, this is just a minor observation.
i like the staff, escpecially the girl on the morning shift, she is nice an extremely helpful. indeed, all the staffs there are very helpfual and pleasant. the room is a bit small as well as the bathroom in compare to the money i pay.
very kind and helpful staff, fascinating buidling in a very nice district Internet did not work, television did not work, room was pretty small, hotel in need of a good overall revamp, slightly decaying and withou the services of a 4 star hotel... definitively average 3 star and overpriced
Good service in Redisson chain style, everything was on the level Main feature is old style, which is not always good. Old floors, etc. But tastes differ
The hotel staff was very helpful and kind,, and they tried to accommodate your needs. The location was ok.
I enjoyed my stay at the Victoria Palace Hotel immensely. The front desk staff was very accomodating particulary with tourist sites, transportation, dining, etc. The location was excellent with many bus lines just a short walk away. A mini coffee maker would have been a nice touch!
Check in was very smooth, room was exactly what was represented, junior suite was very spacious and nice, good value for money, convenient to metro
It was a lovely hotel. It is elegant and comfortable. The elevators are very small
Beautifully restored and transformed Dominican convent furnished with understated good taste. The staff was extremely helpful, courteous and attentive. Breathtaking view of Taormina and the sea. Luxurious garden. Breakfast buffet was the best we've ever experienced. A must. No