Overview

Swissotel Resort Phuket Patong Beach

48 Ruam Jai Road Patong Beach Patong, Patong Beach 83150, Thailand
+66 76 337 000

$60+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,856 reviews
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Review highlights

  • 9.6
  • 9.6
  • 5.7
  • 5.7

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Located in the very centre of the lifestyle and entertainment district of Patong Beach. Ideal for families and couples, the resort features guestrooms with contemporary Thai design, two levels of swimming pools, kid's world and a selection of dining and entertainment.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,856 reviews
    • 9.6 "Wonderful beach."
    • 9.6 "Terrific location."
    • 8.6 "Great service."
    • 8.3 "Breakfast is good."
    • 6.8 "Average value."
    • 5.7 "Average comfort."
    • 5.7 "Average cleanliness."
    • 5.7 "Rooms are ok."
    • 5.6 "Pool is mediocre."
    • 5.2 "Vibe was decent."
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    Overall Rating

    8.2 Excellent
    Based on 909 reviews
    • 9.6 "Wonderful beach."
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.0 "Housekeeping was great, according to 70%."
    • 8.1 "Breakfast is good."
    • 6.7 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.6 "Pool is mediocre."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 631 reviews
    • 9.4 "Wonderful beach."
    • 9.3 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      9.0 "City centre within easy reach, said 90%."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      9.5 "Excellent childcare, thought 95%."
    • 8.1 "Breakfast is good."
    • 6.8 "Average value."
    • 6.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.6 "Average comfort."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 315 reviews
    • 9.7 "Wonderful beach."
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.5 "Bar is amazing."
    • 6.6 "Average value."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 5.4 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
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    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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