Reviews for Payless in Guatemala City
- All reviews 100%
Apr 18 2017
Cons: Car I had reserved was given to another customer--I was told I'd need to wait 2-3 hours for the next (despite my reservation).
Feb 20 2017
Worst rental experience
Pros: The rental price was descent
Cons: There was a $900 deposit plus mandatory additional insurance, none of this was on the website
Jan 22 2017
Terrible PAYLESS experience in Guatemala City
Cons: Extorted money for "mandatory" insurance, despite having paid for full insurance through Payless/Kayak. Car was worse then the car I learned to drive on(1971 VW bus), the brake light was taped on, headlights were positioned incorrectly, you could only see in the dark while going up a hill, even with high beams. When idling the whole car shook like we were having a huge earthquake. And the car felt like it only had 2 cylinders. Very bad experience.
Nov 21 2016
Cons: THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CAR