Reviews for Payless in Minneapolis
- All reviews 100%
Sep 7 2016
Pros: Friendly, fast, efficient!
Cons: Nothing to mention.
Sep 6 2016
Great car rental experience but the shuttle pickup
Pros: Had no issues getting a car and since they were out of the type of car we booked we received a free upgrade to the next car class. The car was clean and well taken care of and we had no issues with renting or returning the vehicle itself.
Cons: When we got off of our plane we were in a hurry to get our rental car as we had a wedding to get to. The shuttle took 45 minutes to pick us up and we ended up having to call 3 separate times and they kept saying "we have dispatched one" but couldn't give us an ETA on when it would arrive. It took forever just to get to the rental lot itself which was very disappointing because overall the rest of the rental experience was fine.
Sep 1 2016
Cons: That the car was returned at 6:14 and I was charged for an extra hour. When at pick up the person giving us the car said return the car around 6pm. I guess I took that to mean that close to 6pm. If I was going to be charged more if it was after 6 pm then he should of said- hey car back by 6pm or we will charge you for an hourly rate.
Aug 30 2016
Excellent transportation choice
Pros: The vehicle was upgraded at the same price as the original selection. I was picked up at the airport timely and the vehicle is ready to go. I was able to drop it off earlier I was taken to the airport in plenty of time to catch my early flight in the morning
Cons: The counter at the airport was a little difficult to find.