Reviews for Payless in Myrtle Beach
- All reviews 100%
May 15 2017
Pros: Was told at the desk that they don't accept reservations within 24 hours, although I was allowed to make a reservation. There was no car for me accept a larger one for $60 more. Unacceptable. Seated stained. Car not clean. Only one empire working, long line.
Cons: Representative was polite and tried to work with the situation.
Apr 30 2017
Cons: Reserved car, told at pickup not allowed to reserve same day
Sep 13 2016
Not a good experience
Pros: From start to finish very poor experience. When we picked up the car they just handed us keys and said it is parked out on that side of the parking lot. Ok so no big deal we can find the car. However when we did find the car there was nobody with us to inspect which apparently they don't care because when we returned it nobody even looked at. That brings me to the first real problem and that is the car was nasty. It was a 2014/15 impala with 30k miles on it. It should be in decent shape but this one was bad. The smell was terrible, it had cigarette burns everywhere. The back passenger door was missing the handle in the inside to open so all weekend I had to let my daughter out of the back seat. It had scratches and dents all over it as well. Ok so it's just a car we drove it for a week and then returned it. When I brought the car back the girl was trying to tellme I rented from budget not them because she couldn't find me In the system. I told her no I rented from you guys on Friday matter of fact she was the one that helped me. After 15 minutes she finally found me then handed me a piece a paper and said thanks. No signature no questions nothing ? See ya by! Ok so I will probably rent from a more repututable company in the future even if it's more money
Sep 12 2016
Inspect your car!
Pros: The people at Payless were very friendly and helpful, but...
Cons: The car had a blowout on the highway due to completely bald tires. there is no way this car should have gone out the door. It was a serious safety issue. I regret not looking first and demanding a different car. Don't do what I did.