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Short walk to the local pubs The bar and restaurant was closed which was not very helpful. No tea making facility as one would expect from at least a 4* hotel. Staff during breakfast was very rude except the chef. Chose this hotel on the understanding that it might be part of the Park hotels but it turned out independent rather than chain of park hotels.
The special all-in menu's are very good
The hotel is across Kortrijk's train station (therefore very convenient if traveling by train). It is also quite modern and its buffet breakfast is very good (varied and good quality). I didn't like that they did a "credit card authorization check" just after booking the room. I can not see the difference between a charge and a verification and I normally don't like these things (as I don't expect them when using booking.com).
The staff were very friendly and very helpfull. The food was excellent and central location was a greta benefit. The free shuttle service that the hotel offered withing a 15km radius was excellent and a great idea. This made our stay and our business arrangements so much easier as were attending an event in the expo. The closness to the station and the main street the hotel was a little noisy, but if you closed the windows and used the air conditioning that was available in your room is did not become a problem.
Nothing in particular, everything was good, just the way it should be. I enjoyed the dinner at the restaurant.
Central location A bit to modern but that is personal taste
Almost everything Their Internet connection was poor
Very clean and smart. Very helpful staff
The hotel offers a free taxi service within a range of 15 km. We used this service to and from a music festival in Waregem which is around 15km from Kortrijk. Even calling the taxi at 1-2 at night they still take us back to the hotel free of charge. Excellent outstanding service. The rooms are good with airconditioning and the breakfast is very good. Conclusion: hotel was a very good experience.
the hotel is located on a road junction, thus there is a lot of noise (Friday & Saturday evening lots of noise from local youths/night clubs)
The restaurant was not open for evening meals. We ate at one of the local restaurants, which was very good.
central no frig smaal room
A smile on every one's face when you see them,,a feeling to be at home!
It was in an excelent location. The air conditioning was very good in the room.
the breakfast is of a very nice quality, the free parking is very useful and some services like lend umbrella are very much appreciated details. I would have liked to have a mini-bar inside the room, like we find in most of the hotels.
Staff were courteous and efficient, room was comfortable although a little small for a hotel in this class, breakfast buffet was excellent. More information on hotel facilities could be provided in the room (e.g. no information provided in room or by staff on breakfast times). Some information on what to do in the local area would be useful in the public areas.
Location, Car Park security (oposite the police station). The WiFi link was weak.
Location, comfort Wi-Fi internet connection was out of order
Great central location, quiet rooms & good standards of decor. Great breakfast. They did not have our booking & we had to stay in another hotel for the 1st night which was inconvenient. We had booked 2 rooms & as way of compensation one of the rooms was upgraded to a suite for the remaining 2 nights & we received a complimentary bottle of wine so the hotel did try to make amends.
great hotel - good food and lots of character. also good wireless connection air conditioning did not work - room was very stuffy
The location is very nice. And rooms are not small. The cleaning was not the best possible.
The quiet, peaceful atmosphere and the air of friendliness. Two matters that required attention, reported on Saturday on arrival had not been rectified when we left on Wednesday - The plug in the washbasin was so ineffective I had to continuouisly run the water whilst shaving and washing and the safe battery needeed replacement (or so it seemed) so that we could not use this facility.
Our room was first class
Loved everything about tis hotel. Comfortable, clean and relaxing. Great view of the bridge from the room too. Nice breakfast and we would definitely return if we were in the area again.
Very pleasant welcome at check-in. Well situated, attractive hotel.
nice room, good localization, free (working) internet -
Have used this Hotel several times on my trips to Europe and have always found it excellent value for money and with a professional and pleasant staff Did not appreciate the lounge/bar which is still smoking. It is amazing how you get used to a no smoking enviroment
big bed, loo separate from bathroom, big bathroom, noisy ventilation when bedroom window open
Non smoking. Quiet room. Very comfortable bed. Helpful and polite staff. Interior looking slightly dated - needs some maintenance. For example: the wooden floor in our room had splits. Slight water leakage along the floor from bathroom into bedroom.
Very comfortable and good location Breakfast was a bit disappointing.
modern interior in old maison de maitre
Very good friendly small hotel in the centre of town, but with large hotel standard facilities. No
Atmosphere and room, oh and the shower. Also free wifi a good service.
Great location and beautiful mix of old and new in the hotel. I will always stay there when I return to Kortrijk if there are rooms available.
Certainly the cleanliness, the character of the hotel as well.
nice smaller scale design hotel
The service and the quality very well and good.The management and staff very helpfull.The restaurant good but cannot be called Gastronomique.Too expensif in my opinion. I was quite upset to find out it is more economical to book direct with the hotel than with booking .com I could have saved at least the beakfast charge and more.......what booking .com do in these circumstances do ?????
Central position, parking, cleanliness, staff, quatity of dinner, the staffs communication skills, character of the building, decoration. in general a pleasent experience. Spinach was a bit gritty.
the location of the hotel is very convenient as we were planing to visit La Grande Place. the hotel rooms didn't have internet and the rooms are getting old
Very good hotel,staff extremly helpful,and good food but would be nice if the hotel carried a few more tourist information items in English.. Thankyou for a very pleasent stay I found no bad points
neat and modern
Quiet for a town centre, which was lively and friendly. Air con was broken
Clean, modern hotel with decent size rooms. Good location right next to Christmas market and several restaurants. We requested a baby cot during reservation and the hotel had it set up and ready for us. No restaurant at the hotel. Our room was also cold (we stayed during the winter) and the baby cot was next to the window where it was cold and drafty. The heater could not keep it warm enough. The bathroom had a seperate heater, but it was on a timer so you had to let it warm up first.
New/Modern Hotel, beautifully designed interior Nothing
Hotel was clean and in excellent condition, the rooms were well appointed. It was in a central location within easy reach of restaurants etc. Thought the town of Moscron was not as pretty as many surrounding it and not the best base for visiting historical sites as decribed by some companies. The pillows in the room were very uncomfortable and spoilt an otherwise excelent hotel.
Very close to the centre of town. Good clean hotel.
It was a little difficult to find as the main square had been blocked off for a music festival. However the hotel itself was well situated for restaurants and bars, it was quiet and provided everything we needed for our stay (breakfast included),
Close to town Centre. Good rapport with taxi drivers.Pleasant staff No
Effecient and clean.The room was well appointed and breakfast was of an adequate standard for the price. Car parking under the hotel was not easy for a large car,but it was always available.
This is a well run inexpensive hotel with excellent staff. I visit Kortrijk regularly on business and have done for 20 years. 3 Years ago I used this for the first time and now would not consider staying anywhere else.
Location is good (5 minutes away from Kortrijk's train station) and my (single) room was very big. Price was very reasonable.
Big room, nice hotel, to repeat. Parking
the bed was incredibly comfortable! smoking being allowed in rooms - meant the corridors smell of smoke
The hotel is right in the centre of Kortrijk within a short walk of the railway station and the town centre. The room was furnished and maintained to a high standard in a modern, fresh style, I found it very comfortable and immediately felt at home. There was a quality flat screen TV with a good selection of channels. The restaurant facilities looked very good although I did not use them during my stay. The hotel was happy to store my luggage after I checked out and spent some further time in the town. The communal hallways were not renovated to quite as high a standard as the rooms and during my stay there was no signal for the BBC1 and BBC2 channels but these are minor points, I would definitely stay here again.
Never had to waite at the desk, the breakfaest service was rapid and when I asked for cushion smaller, the changing was made imediattly. Service perfect and with smile !
Staff and hotel in general WIFI signal was weak. Shampoo mini-plastic-bottles were too small and it was difficult to take away the few shampoo on them!! Not a big deal. Restaurant was excellent but expensive. Breakfast expensive as well, and simple/basic.
Clean and confortable room - good hotel staff - Internet connection free of charge
the quiet bar and restaurant It is opposite a noisy night club, some hooligans from the club damaged my motor vehicle...
i have been here before and everyone is great
It was a pleasant stay the owner was very welcoming, The room was very nice and the bed was very comfortable. I would recommend this B&B to anyone, their restaurant was also very nice the food was excellent. I would definately stay here again.
the owner, staff, friendliness, food in restuarant, location. there was no airconditioning for room.
Great room nice bed and free mani bar NO
Very nice staff and nice SPA There is no door in the bathroom... only glass. It can be litle bit confuse
design and quality of the service poor breakfast
A unique modern hotel based around an historic windmill, with subterranean corridors and a comprehensive wellness suite. The bar was well stocked and the wifi was free and it worked! Everything was professionally and efficiently presented.Full marks! The rooms were bright and air conditioned and open plan. This openness included the shower and toilet facilities! A feature that less uninhibited guests may find "interesting".
very modern bright spacious rooms
Modern attitude towards customer service was very pleasing; room was very nice and neat, well equipped. Checking in time could be earlier.
As others have said, the bathroom is only separated from the bedroom by a wall of glass (frosted in the middle so you cant see everything) which may be a bit unsettling for some! We arrived at the hotel very late and were still made to feel extremley welcome. The hotel was amazing, it has a great design and a really nice feel to it, the mix of the old and the new worked very well and following on from our stay I would heartily recommend it
nice design water toilet was brown
Very nice, modern, stylish, clean, superbly quiet rooms for an Hotel. Good value for a nice Hotel. An issue with entrance to reception meant a long walk from Car Park. But that would not put me off staying again.
Contemporary interior design, the idea of the room key integrated in an I-Pod Poor service at the breakfast, breakfast room not really clean...
Desisn. Confort. Breakfast.
location was great, we parked the car then used the train until we left. more towels would have been nice
Very convenient for short trip travelling around area. Very clean room. Extremely helpful staff.courtesy taxi service None
The hotel staff were very courteous and helpful. Rooms were clean, well found and inexpensive. breakfast was really expensive at 13 euros per person!
Nice staff, rooms good Advertised that the reception was manned 24 hours but we had to wait 15 minutes to gain entrance at 3 o'clock in the morning this was worrying as we thougt that we had been locked out and would have to go else where to sleep.
Helpfulness of the staff and location of hotel No coffee/tea services in room
Friednly staff and perfect location, in centre No free wireless internet; breakfast not included
bar open all time and late,,pets allowed
The hotel is ideally situated for access to the town and road network.
Very central. Friendly and helpful staff No
Card entry for lift, electrics, etc. - excellent idea, very smooth and efficient Breakfast pricey to a uk resident. Converting back to pounds made it nearly £20 for coffee, toast, cereal, scrambled egg and fruit juice, for two people.
Good City Centre location, but hard to find by car due to complex one way system. Good Buffet Breakfast Lack of car parking
Friendly and helpful staff, great breakfast, well serviced room, central location
Good central location, nice hotel and very helpful and pleasant staff made it a great choice
great location, convenient parking, comfortable room, good breakfast We had a problem with our electronic room key, which would not work in the door. We had to return to front desk 3 times before they changed key cards and it finally worked. we found the front desk staff to be slow, and not very helpful in responding to the problem. Instead of sending a staff member to help us, she just kept re-swiping the card and insisting that it should work. this wasn't helpful.
Very comfortable beds, plenty of soft towels, ease of access to town and polite, helpful staff. Good opening hours. The coffee and general breakfast service; don't clear away while guests are still helping themselves to food!
good location central to the city of Tournai ideal for a business or sightseeing trip, room comfortable with attentive staff, good continental breakfast Car parking is available at the right time (likely to be full after 4pm) and for a charge (free on Sundays and between 17.00 to 09.00). If need quiet nights get a rear facing room front rooms can be noisy between 22.00 to 03.00. Hotel does not do evening meals, plenty of cafes within walking distance
The area of the city Carpets were threadbare and dangerous on the stairs.no hot water
Although the hotel has no parking facilities and finding a space nearby can be a problem it is a hotel in the centre of town. This makes it a brilliant venue for exploring the town and eating out in the evening. Local restaurants were good and varied. The lack of parking could be a problem but if you want a hotel in the town centre you will need to realise that you can't have everything.
Very close to the centre. Located on pleasant Square, with parking and a very enthusiastic parking attendant so do pay and display. . Breakfast was excellent with plenty of choice. The town is a joy, one of the nicest in Belgium Room was pleasant but a bit crowded
Our experience of the hotel was extremely poor & we were totally disappointed. There was not a single positive about this establishment. The room was tiny, sparcely furnished and very very tired. Some examples of the standard, clearly not 3 star rated: staff were indifferent, casual in their dress & attitude. When we asked to speak to a supervisor or manager - unavailable! No soap in bathroom. Complimentary apple was sour & inedible. Bed mattress was very uncomfortable. Very poor standard & value for money.