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Location and overall ambiance No
the concept is great and the reception staff was excellent (even offering a discount that booking.com was not refering to!) 1. porters should be available to assist with the luggage to/from the room. 2. the use of the cheminee resulted in smoke in the bedroom.
Brilliant view of the mountains and ski slopes, great restaurants and other amenities like pharmacy and convenience stores right next door
Excellent location at the slopes, very nice car free "village", great for families In addition to the expensive accommodation you have to pay 21,- € per 24h to park your car (no alternative). Outdoor pool and indoor whirlpool where too cold. Maintenance and friendliness of personnel are ok but could be better.
We we 1/2 hour late checking out as we had to clean the appartment very surprised we had to clean the flat thoroughly. This led to the receptionist calling the room to hurry us up. I was surprised a the rule of cleaning especially as it 4* hotel this caused a lot of stress
Excellent value for money with beautiful rooms and excellent facilities. It was also a very nice touch to have a bottle of wine and various condiments in our room when we arrived. Would definitely go back. One very minor complaint would be that the Internet connection wasn't very good.
Easy access to slopes, restaurants, bars and supermarket. Mechanical padlocks on ski lockers.- Please !!! install locks using electronic door key.
Location excellent for slopes with bars, shops and restaurants on your doorstop. We barely had to walk anywhere during our stay! Not the cheapest ski resort I have stayed in.
Thoughtfully built in traditional style, compact, but ideal for the slopes. Well situated.
2nd stay- prices double the last stay. Excellent for skiing. Ski off and back directly. Village new but looks tradiational. All village appears to belong to the one company. All connected underground by parking.Self-catering on restaurants. Room large with 2 bedrooms. Fine for 2-4 people. Access with luggage by public transport not at all convenient- taxi preferred at an extar 70 euros. Saunas etc fine by occupied by kids most of the time. Complicated process for check out.
The bar area was fantastic. A lovely chill out area after skiing. The position of the hotel is ideal The rooms were fairly basic and cramped
I didn't like anything. Very expensive price for the service that this hotel offers. Inacceptable. Room not very clean. People impolite. Extremely expensive for what it is. People of the service not polite at all, room on the first floor with view to a back road, drafts dirty...
located close to the piste and the forest. It was nice and silent by our room during the night and we were still close to all entertainment
Location - easy access to restaurants, shops and slopes. There was no fitness room as advertised on web and in the hotel. Suggest booking ahead for treatments especially if the weather is expected to be bad i.e.spa was fully booked when we arrived. The cleaning service was not great - left rag, didn't vaccuum, left dirty glasses. Upon arrival, glass we pulled from mini-bar was dirty with lipstick marks. We're lucky we did not have to pay full price.
Room having lots of storage not very helpfull for local info i.e busses etc
Very comfortable room. Arrived by taxi. No details of directions to reception. General lack of help and assistance form some mebmers of the reception staff. Not a high quality service. Restaurant ambience more like holidy inn standard. Hotel arrangement of rooms like a prison corridoors. Does not justify the price.
The staff were very helpful, although dinner menu was in French the receptionist learnt the menu in English for us.
the decor is friendly so is the staff. breakfast is good and plentyfull smoking should be banned on the balcony. room too warm
The decor at the hotel was wonderful, very original.
The hotel was clean and the staff friendly. Excellent layout with integrated ski locker room and spa. Good location, right on the slopes! For the hotel, it would have been better if there was parking available. Whilst there is plenty of free parking along the streets, depending on your car depends whether you are happy leaving it roadside, in snowy and slippery conditions where inexperienced drivers could "bump" into it! The only thing is not related to the hotel but rather to Les Arcs 1600, there is not actually very much going on there and for proper apres ski you need to go to 1800.
Staff were very accommodating about letting me use the facilities on my last day so I could go skiing and then return home in the evening even though I had checked out.
Location to great alpine walks; value for money; well equipped for self catering and great view from the balcony. Only - minor - comment was that a kettle would have been good. Also free access to wi-fi would have been appreciated.
The view to the mountains The way to the hotel was under construction.
Good value for self catering at 31 euro per night, reasonable quality acommodation (perhaps not quite the advertised 4*) beautiful mountain views and great walks directly from the hotel. Friendly staff. Site still under construction during ourstay at the end August 2008
Nice few from windows. Big appartment. New furniture. Car parking is included.
Friendly staff and a very clean and spacious appartment. The views out over the Isere valley were stunning and although this was a summer trip access to the ski slopes would be fantastic. A shame there was no balcony furniture to sit out and enjoy the summer evenings. The area around the appartments will be much improved when the grass grows!
Two of us stayed for a few days at the very end of the 2010 ski season. They were very flexible allowing us to stay thursday to thursday (because of work commitments) rather than usual saturday to saturday. We had a very large apartment. A short walk to the slope and we could ski all the way back to the front door. The apartment was a bit noisy because we were right next to boot room and the main entrance.
Great Location and view.......could have spent another week here! Everything was really great, but there was no Wi-Fi access available in your room/apartment. If Wi-Fi was available, this hotel would be absolutely perfect!
Fantastic apartments right on the piste. We went in July and it was great for walking and mountain biking. Excellent value for money in summer at eur 45 per night. Secure underground car parking and full cooking facilities. We'd definetly stay again. Important to be aware that you will have to clean the apartment and have it inspected prior to your departure. We had to go and buy cleaning products, so best to take some with you.
Comfortable room, convenient location close to La Plagne ski resort (20 km), good value for the money
The swimming pool The room we were given had one small window which could noly be opened about 10cm. The weather was hot and no fans were provided. The room had lots of cobwebs and could have done with a good clean and a shower curtain
Convenient for many of the top ski areas and well placed for many other mountain activities. Pleasant restaurant with good aambience and good food. Bar is not very inviting, hardly ever manned. Only a couple of other places to eat or drink within easy walk of the hotel
Super food and good value too !
Great Hotel. Very clean, confortable and smell free. The reception staff in particular were extremely helpful and friendly and helped to make the stay very pleasurable.
Food excellent. Nice terrace area. Staff very friendly. Bed a little uncomfortable.
It was easily found, ideally located and had a perfect combination of room types for our group. There was a smell of cigarette smoke in the room, though this is almost expected of hotels in France.
swimming pool - though it was a bit cold. And the restaurant dinner was excellent and very good value. A bit gloomy, and the room was rather basic. The whole place had a 'down-market' feel, but we only stayed one night so it didn't really matter.
Friendly, helpful staff; good regional food, clean and comfortable rooms and a decent swimming pool It would have been even better (and cheaper) had a family room been avilable.
Nicely updated hotel.x Friendly and helpful staff. Great value for money. Not sure if its a 2 or 3 star. Room was very warm though and road noise high. They need to buy new towels.
Excellent buffet breakfast Wonderful views of slopes and mountains Good leisure facilities (ie pool, sauna, etc) Very slow service in restaurant Limited menu choices in evening
I liked the very Alpine wooden decoration and design. I thought the food was excellent. The receptionists were very helpful. The bedroom was not large but was well equiped and everything worked. It was quite far from the restaurants and bars in the centre of Belle Plagne.
This hotel was very expensive for a poor quality hotel. The room was small and pokey, the towels were tiny and rough like dishcloths, the bath was so small you could not lie down without your knees touching your chin, the 'whirlpool bath' button did not work, we had to pay extra for the parking even though we had already paid an exorbitant price for the hotel.
location is spectacular, staff friendly and helpful.
Location. Certainly not 4 stars.
Good lcoation to Tdf cycling. Excellent service from hotel staff to staff in surrounding hotels.
Good location, room fine Young staff who didn't make much of an effort to help...had skis stolen from inside the hotel and delayed luggage sent to the hotel by the airline was never given to me even though I told them that I was epecting it.
Its location. The ski resort No