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Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
Lovely room. Courteous staff. Very good restaurant. No
great breakfast, nice setting, fun bar, lovely staff.
Nice, friendly service and a free shuttle to the airport.
Breakfast, clean rooms, convenient, location near airport, public space.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
Quick check-in after a long flight. No hassle. Good breakfast.
The towels were old dirty and torn. The sheets did not cover the bed
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Free shuttle service from airport to hotel and vice versa, but also to my business location.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
Room, bed was very good
helpful staff , clean rooms
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Excellent hotel. Lots of charm, very old stones. Excellent gastronomic food, marvellous view, nice people who always try to help, great pool. Really we enjoyed this stay : "hors du temps". everything was perfect
We liked the hotel very much. We thought that the evening meal was quite poor...the fish selection was actually very bad.
The breakfast cost should be included in the tariff they are charging and give composite packages including breakfast+ dinner, as the resort is way from Salon
Friendley staff, stunning location. Restaurant is trying too hard. Steak pieces on a skewa were too large, and a steak knife would have been useful. Steak cooked perfectley. Croquettes, very bland, and not really as advertised - sorry. 16.50 Euro for a glass of champagne is a little steep. Swimming pool was cool and the surface was covered with flies, not really inviting.
The staff bent over backwards to make our stay wonderful. We had a dreadful travel time getting to the hotel because of the train strike, rain, etc, and Patricia and Danielle in particular made our arrival very sweet. All the staff in the hotel were truly gracious.
quiet restaurant shut
Staff very helpful - took me to train station.
Friendly staff Walls too thin!
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
ok breakfast Very small room
Very pleasant staff. Dinner was excellent noise from the stairway and doors
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
very smart and clean staff pleasent and helpful
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
very cramped toilet
restaurant staff were very slow. Manager needed to assist them in order to get served
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
The blanket on the pull-out bed was dirty!
Location for an early flight in the morning
big rooms, friendly staff no elevator, unusual for a 3 star
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
The extreme helpfulness of the staff and suitable meals My navigator could not find it
Location, directions and secure car park Rooms need updating. Sink very stained
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
small but competent staff tired rundown facility
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
close to the airport
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
The directions for the hotel were hard to follow
Convenient locaton from airport on route to Aix en Provence No
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
very convenient. good location. very clean.
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
Staff was helpful, room was clean and comfortable Breakfast was overpriced
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
service and safe parking
the price the location
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
Very pleasant staff and good breakfast. Handy location to Marseille airport.
Room was clean and tidy. Seemed very new. Near TGV railway station. Very poor location. Absolutely no facilities for later arriver. We felt stranded in the middle of an semi-industrila nowhere
Very quiet. Shower gels/soaps provided. Room was dirty and smelled awful (like cigarettes and dog). No staff on weekend was inconvenient. They provided a taxi phone number for my early morning flight departure....but the taxi company never answered after several attempts (I had to walk to the airport so not to miss my flight).
Quite modern If I would not call the hotel for knowing about availability of shuttle or not, I would have been sleeping inder the stars because the hotel staff did not tell me that if you get there after 7 pm you cannot enter the hotel unless you know a complicated procedure. They could have check with booking about my tel number but they did not. No one knows where the hotel is. Cheap but really no service back so I would not recommend it
Clean, well mantained, good space. The hotel could not be found by the GPS, it was late night and the hotel has no reception that we could reach.
Central location in Salon de Provence. Parking was only extra at 6 euros at nearby carpark but 5 eurs per day cheaper than the normal rate. Continental breakfast was excellent value served by the firendly host. Air conditioninng. No lift for older people but not a major problem. good for touring Aix, Avignon or Arles areas. Room decor and bedding was a bit tired and needed freshening up - room was a but stuffy. Town of Salon is pretty sleepy.
excellent location friendly owner street-front room quite noisy bed too small (but it's a french problem...)
Location Room was not comfortable. Lacked the quality that was expected.
perfect location, downtown but very quiet. Very friendly staff, nice and clean room
Position of the hotel is fantastic because You are always in the near of everything. Especially if You are in Salon-de-Provence for festival is very worth to have this advantage. The hotel owner was so proud of the fact that he does not speak any other language beside of French.
Very friendly and attentive host. Were able to park the car just outside the door (but only after the host removed the posts!...otherwise, impossible to do so). No lift; we had to carry suitcases up three floors. Very basic, old and worn. Air conditioning in only one bedroom but not in the other, and sleeping with the open window led to mosquito bites and noise fro the street in the morning.
location: at the center of a charming town
Location great as a mid point for Provencal points of interests. Unloading and loading luggage not convenient - tiny little space in which to back your foreign car into. Don't like to leave key with the front desk open for all to take. The front desk man was not at all happy that we took our keys with us by accident one day. Maid service leaves occupied room doors wide open while cleaning. I did not like the lack of concern for security. Also, in the description of the rooms, it lead me to believe that some rooms opened to the patio - not true, however, the windows opened to the patio. Rooms very out dated. I am sensitive to scents and the linens were washed with very heavyily perfumed detergents. Bed was extremely hard. I do not recommend.
Lovely traditional hotel in great l;ocation. The patron was extremely helpfull and the room was lovely