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The room itself was great
The staff was multi-lingual, very friendly and professional. The hotel was clean and comfortable. It was also close to the start of the promenade that went alongside the water. The breakfast in the morning was very good. We liked this hotel so much that we have since stayed at it again.
convenient to the port in Reggio Calabria the staff spoke no English
close to harbour not enough info from desk re bus numbers, timetables of museums etc
Friendly and generous staff. Difficult to find good restaurants around but the best to continue my trip on ferry,it's just 100 meters away from the port. Poor surroundings,no restaurant at all. Taxi from train station ripped me off with 20 €. because if by bus, I got to walk with heavy luggage.
The room was very roomy with a large bathroom and clean. The staff were very helpful. No internet access. Not in a very nice area.
I answered to this question in in question 1 :) No
The manager, Saverio, was absolutely excellent (and speaks very good English). Nothing was too hard and always helpful. The breakfast was one of the best we've had in 6 weeks. Room was spacious and very clean. A little tricky to find, but our Tom Tom did well. Free parking is outside the hotel and sometimes it was difficult to get one but we always managed.
the rooms were spacious and it was within walking distance to the station and ferry the shower wasn't attached to the wall and wobbled when being used. It also took some time for the hot water to come through. The receptionist did't seem to know much English and couldn't give specific directions on where to find things in town.
The view from the room The WiFi did not work in the room
Well appointed rooms and a very good restaurant on the top floor overlooking the straits of Messina. The atmosphere is that of a typical business or conference hotel, there were two conferences going on while we were there. Parking a car on the streets around the hotel is impossible. The hotel has an underground garage for a limited number of cars. However the access is not for the faint hearted... The garage as noted above
Close to train station and ferry port. Room is never cleaned! Floor is so dirty ,just check your slippers everyday! The pillows are damp and smelly.No heater and surroundings is so filthy. The air is filled with dust everywhere!
The location of the hotel is excellent for the ferry to Italy, and the staff are friendly and helpful. The breakfast was excellent.
It is very close to the central station. The rooms are very clean and comfortable, you feel that you are in a luxury hotel. The view is fantastic from the balconz of the hotel.
Perfect location in the city for my purpose. Well organised and good quality/price ratio.
Room with large terrace (6th floor), location is close to train and bus station and to city center too. Good breakfast. It's not 4 stars hotel at all. Rooms needs renovation. WiFi is unreally expansive.
.Our room was spacious and comfortable. and spotlessly clean.The bathroom was large and well equipped..The restaurant staff were very helpful in advising on local specialities and wines.The Reception staf were pleasant and happy to suply directions.And the location was excellent.for us ,train travellers! nothing really. we would stay there again..I was somewhat surprised about the negative reviews on your website as the hotel met our expectations.
Location is perfect. There is no drive up space to unload your car; none. Only seasoned travelers should select this one.
clean hotel in the neigbourhoodof harbor and railwaystation to the railway station
The staff were polite, friendly and helpful. However, they were trying to provide a good service with totally inadequate facilities. This was posted as a 4 star hotel. It may have been so in the 1960s but it appeared that there had been minimal or no investment for many years. So the whole place looked tired (or rather exhausted). Frayed carpets, cigarette burns in furniture etc etc.
Problem with the internet service.
Most of all: the location, very convenient when in transit, probably not so nice when on a citytrip. Then the price. Staff is very friendly.
Price, parking, breakfast Stained carpet in the room gave a feeling of dirtiness
Staff was very friendly.We had dinner at the hotel restorant for 18 ERO Good privet parking.If planing to stay one night , it is good value for money. Not so nice area.No internet accsess in the rooms only one computer next to the bar on the lobby for free..Elevators are very small and smell bad.
It was just ok. The staff at the reception desk was not very nice (especially during check out - it would really be nice to hear at least 'good morning', you felt like an intruder there). Internet was supposed to be available in the rooms according to the booking.com description - it wasn't, only an internet point on the ground floor.
Everything from the spa tub to the giant bed, wonderful staff, and my favorite private balcony with chairs and table overlooking the ocean where I sat every morning and drank my fresh cappuccino- thats the way to wake up!!! Nothing- not one thing to dislike
It was very clean and the staff were very pleasant No restaurant on the premises.
reception staff, room equipment (very good for 4-star) cleaning - not really attentive (once forgot to leave fresh towels; leaft its stuff in the room, no glasses in the room...). No "support" for using beach - umbrellas, beach towels, etc.
A modern, 2 years old hotel with first class bathroom and furnishings. Parking on street next to hotel, as well as hotel parking for a nominal charge was available. Hotel staff was great, excellent breakfast and bar.
Helpful staff, excellent room and bathroom with jakuzzi and needlepoint shower. Air-conditioner not working and it appeared that this was a cost saving measure as opposed to a temporary defect
Location, great view
Very nice new hotel, beautiful views of Mt Etna. The staff were very nice, did not speak much english but that wasn't a problem. Food was very good at their restaurant. No complaints really, no internet in the rooms, but was available in the office
This is an 18 room family-owned luxurious hotel which was carefully built and nicely furnished in the European way.
It was brand new hotel, I was the only one there
The staff was very courteous and helpful with any needs or requests. The room, balcony and particulary the bathroom with its jacuzzi tub was splendid, modern, and everything was working perfectly. I enjoyed my time at this hotel with its beautiful roof pool and views of Sicily and was sad to leave. The hotel had a light continental breakfast in the morning but the restaurant was not open for dining. Not a problem though as there were two ristorantes/pizzerias within a short walking distance and a supermarket 1.5km away as well.
The hotel was clean and modern and well located. A bit difficult for parking on arrival but there was parking available underneath the hotel for an extra fee.
the quality of the rooms , the fact it was new. very very very business oriented. And the pool is "decorative"!
Staff very willing to help and provide the necessary to make stay enjoyable. Very quiet and peaceful hotel.
Really confortable, nice view, on Sicily side, kind staff.
Location, room and breakfast were good. Definitely one of the best hotels for this city.
Nothing to save! The reception was cold. We had to manage with our luggage and no help. The night was a nightmare. There is a restaurant on the roof and iron stairs to go to it. People made noise late at night and despite our demand the reception did nothing. Moreover this hotel has no charm: it is cold, unpersonal, with poor breakfast and expensive!
I was going to Reggio Calaberia and was looking for a quality hotel. It was located near the ferry to Sicily,the train terminal and the heart of the city. It was great.
the hotel is new, big clean rooms, good breakfast, very friendly and very helpful staff - overall wonderful stay in Reggio 1) our room was without balcony - no place to dry swimming suits or similar 2) weak hairdryer 3) if they had own beach (even a small one) this would be a perfect place:)