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The bed was comfy. The staff doesn't know how to leave a message. I was down for my best friend's wedding who I haven't seen in 18 years, and she called the hotel trying to reach me. I wasn't able to answer the phone, so she asked the desk staff to leave a message for me. They did not!!! Because they failed to leave me a message, I wasn't able to attend the dress rehearsal for her wedding, and missed out on spending valuable time with my best friend. How hard is it to leave a message??
The staff was polite and attentive. It was nice that the pool was open late. The free breakfast is good on the budget. Things just seemed a little worn. Nothing major or specific.
Breakfast Price - yes , we were there for a ballgame weekend - but still was crazy overpriced !
Being close to interstate
Nicely updated facility. Staff was excellent, location excellent. Lots of restaurants within walking distance Room was very nice and clean but smelled as though someone had smoked in it. Disappointing but won't keep me from staying there again and giving it another try.
Room was clean, staff was friendly even when they knew I was upset about the over charge. Food was decent for a continental style. There's always apples at the front for a healthy snack. Booked at $175, arrived and the tried to charge me $399. Front desk couldn't fix it because the manager doesn't work weekends. What kind of hotel manager don't work on one of the biggest weekends of the year? There is a train behind the hotel, but they don't blow the horn. If you're a light sleeper, it will wake you up.
Was very clean, comfortable, well designed..MOST OF THE STAFF WAS FRIENDLY. Late check out to me was NOT late...11:00 A.M. that was quite inconvenient as I became sick in the nite and we had difficulty getting scripts from pharmacy...NOT VERY ACCOMODATING>>>THE MANAGER WAS NOT HELPFUL..
Very comfortable beds, all new linens, plenty of towels, quiet, all indoor room entrances. Staff is super friendly and knowledgeable about the area. Maid didn't sweep the bathroom floor and mirrors were streaky.
I travel to the Anderson/Greenville area weekly for business and this is a very clean, comfortable, convenient hotel with plenty of food choices within walking distance. Price is more than reasonable and staff is very friendly and helpful. I have stayed in a few other hotels in the area and since I have found this one, I won't even look at other hotels in the area anymore. Nothing
I absolutely loved staying at comfort suites. The room was clean, the towels were fresh, and the bed was very comfortable. When we arrived a gentleman named Darius was manning the front counter and he was an absolute delight. I cannot say enough good things about our stay at comfort suites - I will definitely be returning.
When I arrived I had no reservation. It toom 40 minutes to straighten things out with booking.com Will not use this service again.
Breakfast area was very clean and stocked well. Bed and pillows were extremely comfortable. There was a cockroach in our room and front staff was on her cell phone at the desk. Had to ask for assistance to get her off of her cell.
All of the rooms and the common areas have been renovated in the last year. It was well done and everything is new and clean. The rooms have quite a bit of space. There are lots of pillows for the beds. The rooms are quiet. The cleaning staff did a nice job. There are double beds, not queens (even though there is room for queens). The beds were acceptably comfortable, though. A bit on the hard side for my taste, but ok. While we never ran out of hot water, it never really got hot. Warm would be a better description. They need to turn the temperature up on the water heater several degrees. They need more help refilling the breakfast items. On our first morning I tried to make waffles, out of waffle mix. So I had a bowl of cereal, out of skim milk. I went for some orange juice, they were out. Strike three. Not a big deal, but what is up with the elevators? They are freezing, with ice cold air blowing full blast out of the ceiling vents. I heard several people comment on this.
Nice beds & pillows Did not appreciate being put in a stinky ex-smoking room Way too expensive for the area No outdoor pool No Hot tub Overcharged me an extra $20/night until I brought my booking rate to their attention
Staff was very friendly and helpful. Room was very spacious and was laid out perfectly for our pack n play and young infant son. Breakfast was delicious. A little pricey but worth it.
The staff were awesome very friendly and helpful, The bar had a great bartender. The room was clean. Check out time was noon so there was no rush to leave. Check out was super easy and once again the staff were great!!!! The hotel was a little difficult to find. Couldve had a bigger bathroom. More coffee options in the room wouldve been nice.
Bed was comfortable and had plenty of pillows. The tub was spacious. Room was clean. Overall, the hotel was great. Breakfast had lots of nice options but omelets were greasy, oatmeal was pasty, grits were lumpy and dried out.
Clean, free breakfast, located near university, safe, in-room Keurig, microwave and mini fridge Thin walls, cheap construction, garish color scheme, not enough parking, near train track
Comfortable, clean and at a good location. Free wifi. Cool looking rooms. Power points were at convenient locations in the room especially near the bed. Bathroom could use some upgrade.
Decoration, price, nice staff, cleanliness Breakfast, no seating accommodation in the room available other than a chair, wobbly toilet
Clean and modern. Loved our room. Very comfortable beds. Easy drive to Clemson campus. Staff was so friendly and helpful with questions about Clemson and campus. Great experience. Will definitely stay here again.
Comfort and atmosphere Staff was not that accomodating.
Convenient location. Good staff. Enjoyed our stay.
Its close to my sons college Trying to deal with the staff
Super close to both campus, restaurants and grocery store. The hotel itself is nice and clean with many ammenties
Room was newly renovated. Staff could not have been nicer. Pleasant stay! Bed wasn't the most comfortable
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The workout facility was very clean and open 24/7 so we could use it at 11pm which was great! Our room was next to the elevator which was not ideal. I had forgotten that breakfast was not included, so next time I would consider the Hampton Inn which was as nice and offered free breakfast.
Always my first choice to stay in Clemson.
This guest did not leave comments about this hotel.
This is a fantastic hotel. Very clean, tidy, friendly staff, fantastic location.
perfect location and staff very helpful and pleasant
Staff was professional and hotel was very clean No
Good indoor pool, and clean room, good breakfast All good
Staff was friendly and polite. Did receive some strange stares from front desk, but also 3rd shift clerk let a snake go in the parking lot drain system.
Very nice hotel, very clean and convenient to Clemson. Will definitely stay again. Breakfast was good. Staff could have been a little friendlier, they were just kind of there.
Seemed new and very clean. Great location for Clemson University and a nice price.
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It was perfect for the money The sign could have been bigger from the street
Great Location close to everything for a clemson parent The room I booked was not what I got, but they gave us a cot to make up for giving us a king instead of two double beds
This is a very nice hotel and a comfortable place to stay in the Clemson area. It's location makes it a little difficult to turn left because there is no light and it's a very busy road.
The hotel was very, very clean Maid service came very early
Clean place and the staff was very nice and friendly
Tranquility, Good breakfast, great location The Linen need to be restored. Need some cosmetic. But for the price is OK.
Beds were very comfortable and great ac! No vent in the bathroom to help vent steam from shower.
Good Location. Staff is friendly and really helpful and accommodating with limited resources. Very dirty carpet! They should just remove it and install hard surface floor, which is a lot easier to disinfect and clean. Shower is obviously not clean, soap residue on the walls. Sink counter, table, nightstand, lamps were obviously not cleaned for some time. I had to use my own supplies to clean, and the wipe was black from dirt. Curtains are stain and dirty as well. In overall, housekeeping department needs some training and attention to details.
Central location, I suppose. The place was disgusting. Our floor was stained and the room smelled like baby powder for some reason, but that was pleasant compared to the dried blood on the floor of the bathroom and on one of our towels. There was at least one cockroach in our room. The walls were thin and the neighbors loud.
Best place to stay in Easley, and I've stayed at ALL of the hotels there.
Nothing at this facility. Cannot believe this unit was part of Hampton chain. Absolutely awful experience. Booked into wrong room. Room smelled like an opium den, burn marks on carpet, given can of Tabriz and told to deal with it. Hard to communicate with night clerk with her kids running amuck in lobby. Trash truck came at 3:00 am and slammed dumpster down so hard sounded like a train wreck. An hour later the front of the A/C unit fell off, around 7:30ish maid smashes into door with vaccum then they start hollering at each other down the hall. Went to breakfast to find the chafing dish used for eggs was filthy. The internal hinge was impacted with old food. I nearly threw up. Went to leave and an employee was using all three carts to hold his work items. I travel a lot for business and I can honestly say this is one of the worst hotels I have stayed at in 10 years and this includes some real rat traps. I have stayed at dozens of Hampton Ins all over and never dreamed they would allow anything like this. Shameful.
Rooms were nice and clean Exercise room to snall
We stayed at the annex building. The room was clean and bed very comfortable. We enjoyed the breakfast this time around, too. It has a very "home-cooked" look and feel to its offering. The room we stayed at in the annex building was definitely much smaller than the room our travel companions stayed at in the main building (we've also stayed in the main building before, and the room at the annex was definitely not as nice as the room in the main building). You have to walk to the main building for breakfast, which is a tad problematic when it's raining, and there are no snacks/cookies available at the annex building. It is also a tad noisier, since the annex building faces a main road. One last thing -- we made a point to ask a person at the hotel if traveling through Greenville during rush hour would be a problem. She said no. Well, it turned out that rush hour traffic WAS awful. Had it not been for Waze taking us on back roads, we would've totally missed our flights! A hotel staff should know about daily driving conditions...
Comfortable, high class, small town wonder
Room is clean and comfortable with typical amenities. Staff were reasonably friendly. Good value for the price. Location may or may not be the best depending on your needs. It is very close to the interstate, which may be helpful. But it is several miles from nearby towns (Anderson, Clemson, etc.)
it was good for the amount of time we were there and the price we paid. staff was helpful! our room didn't have a microwave or mini fridge.
Room was spacious, nicely decorated and clean. Only stayed one night - when I commented on the door squealing and the A/C not working, they graciously gave us a discount - was not expecting that. Bathroom door squealed like a horror movie, A/C quit in the middle of the night, view from window was of roof-top A/C unit.
The beds were comfortable, the water pressure was good My belongings were removed from my room during my stay and I did get all of them back. Even after the hotel admitted it was their fault my belongings were removed in the first place. No contact from the assistant GM as requested, or corporate.
Very quiet. Staff super helpful and friendly. Bed not very soft.