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nice hotel, relaxing feeling, comfortable big room people in reception in such facility should know at least some words in English, problem with Internet
Excellent, very quiet and peaceful hotel with an harmonious use of modern and traditional furnishings and decoration.. Everything in the hotel was of the highest class -and worked perfectly, the rooms are immaculate and in excellent condition. The impressive swimming pool and extensive well kept grounds are beautiful and are definitely 5 star class. Although the area is quite isolated we would willingly return if we were in the region, an excellent quality hotel to wind down in before starting a holiday! Please write at least 15 words As it is an isolated region most of the staff only spoke Portugese (very little English, French, Spanish or German!), menus etc., are only in Portugese which encourages you to try to communicate in the language of the country but can also be quite frustrating when choosing your meal. The front desk were effecient but, probably partially because of the language problem, were not overly welcoming. More literature for guests in other european languages concerning the thermal baths and other activities in the region would be helpful. Portugal is a very traditional country but the management could 'lighten-up' a little which would, in turn, help the gusts to relax and enjoy their holiday
The staff and the landscape for the gardens and montains
The country and the Termes of Monfortinho
cleaness and friendly team
Lovely views, friendly & efficient staff, nice pool.
this hotel was an absolute disappointment
A insonorisação dos quartos podia ser melhor. Não acho correcto cobrarem 7,5€ pela utilisação do banho turco ou sauna.
It was right in the heart of a beautiful old town, with spectacular views as Idanha da Nova is on top of a large hill. The service was great, and breakfast tasty. :D Unfortunately, they didn't have heat for the first part of the night, and it was REALLY cold! But that's okay, this was apparently just a fluke, but we just happened to get caught in the middle of it.