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Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
Nice hotel for reasonable price
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
the internal setting can be rather expensive for drinks and meals
Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Very modern and clean. Free internet access. No food or room service after 10pm
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
some of the staff were very helpful I did not get one full nights sleep because of teh noise outside caused by people going outside to smoke. the no smoking policy is good - but it is not dealt with by pushing people outside - one evening this went on until 3am.
Pleasant staff, very good breakfast En suite bathroom I had was to small.
place, clean, facility's like the extra relax room next to the bar. No Smoking! the double bed was two single beds against.. I prefere 1 matras 160cmx200cm instad of 2 matrasses 80cmx200cm
The room was of excellent quality and very large. n/a
Setting, room, staff, restaurant
Very luxurious, comfortable, friendly, food lovely & staff very helpful.
It was a great venue and a lovely setting for a wedding.
We were upgraded at no extra cost. The staff were fantastic and we had a great time. It was very relaxing. There was a strong smell of sewage in the corridor outside our room
The dining experience in the Dungeon Restaurant was exaemplary. Presentation , quality and service were al excellent. We had booked into the lodge but were upgraded to a themed suite which was a lovely surprise.
Very attentive staff when nothing was too much trouble. The food was excellent including a full Scottish breakfast. The hotel upgraded me due to the snow at no extra charge and even helped dig me out in the morning. I could not have asked for more The weather!!!
Quiet, beautiful location but within easy travelling distance of Edinburgh.
Room needs renovation but the fact you are in a castle makes it feel nicer.
It is a magical place in a beautiful setting. The food was particularly good.
The quality of the staff, facilities and welcolme
Good location. Meal options and menus good with great views from the restaurant and bar. Cooked breakfast was good. No choice of cereal, fruit etc for breakfast. Room looked out to street side of property so no real view.
We arrived very late in the hotel but the staff received us very friendly. The room is small but with everything you need. And our room had a little balcony. The view to the railwaybridge is stunning.
Easy to find,stunning views and bars has great food & atmosphere
Beautiful view and lovely town. Room was modern, clean and comfortable. No lift, so might need to consider if you can't carry your suitcases up stairs.
nice comfortable hotel My wife paid the bill .They charged here 130 pounds although the internet price was 79 pounds,including breakfast.I noticed this error when I was already on my way home.
Excellent staff and service with the location an added bonus,the manager Craig was a gem and so helpful,the food was wonderful and made our short stay so pleasurable,we are contemplating booking for either Xmas or New Year. Please pass on our thanks to all the staff. P.S. the new lounge bar is brilliant! If any fault can be levelled why oh! Why did you not double glaze the room windows at the front rooms of the hotel.
Great setting with vies of both bridges from the bars The budget rooms look onto other rooms windows as they are between the old building and the newer building, also parking is either on the street or on a free car park a few hundred yards away.
Fantastic view of Forth Rail Bridge from bedroom and restaurant windows.
Excellent Service all round. Fantastic rooms
really cute hotel in S. Queensferry, only 15 minutes from airport, excellent cafe with great views, free wireless, excellent shower, super helpful staff standard room was small and without view, bed could stand upgrading, no elevator (but ok considering good rate).
Excellent location to access the Forth Bridge without the hassle of the local Edinburgh traffic.
Value for money Noisy room - could hear occupant above walking
Very efficient, courteous and friendly staff.
Location Price!, We paid the most of all the guest staying at the hotel that weekend and were most annoyed at being told this by the manager infront of our party
Breakfast very good value for money. Noise from "Boy Racers" at McDonalds next door and other inconsiderate Patrons outside front door. Weather was wonderful which meant the room was very hot and unable to get hardly any air.
1St floor links with restaurant Can't think of any
Disappointed with the location advetised on the internet. It was a good 15 mins from Edingburgh airport. It was advertised as only 7 miles. It cost me £18 in taxi as it was late at night & no buses running. I was due to spend my last night there as it was supposed to be closed to airport but I cancelled & just got the airport express bus from Edinburugh city
Very polite staff, comfortable room and good food To be honest, We would say that there wasn't a thing to complain about.
Staff were very helpful at reception and the rooms were clean, very happy experience.
only thing that was OK was the cooked breakfast. en-suite was bath instead of shower ,amenities were poor including lack of hot water.
The food was good. The rooms were very sparse.
None really , it seems the hotel may be being run by receivers Room dirty not hoovered not dusted. hall way cluttered with laundry , cleaning equipment, bits of furniture. no towels in room worst of all no curtains in room just thin blinds and streetlamps so no sleep.
The food and staff were lovely. The room let the hotel down.
The staff were friendly and helpful. They offered to book taxi for us through to Edinburgh, could have done with extra staff in morning as breakfast was served and orders taken by the same girl she was rushed off her feet
The service was second to none and the food was exceptional
Staff and breakfast were fabulous None
No shower in the bathroom. Had to clean the bath, as it was dirty and had a layer of dust, before I could get in it.
food was excellent
Nice staff Booked via street map and the facilities were not as stated however this is not a fault with the hotel but with whoever wrote the facilities.
The double room I stayed in was very big and warm Bed matterace on double bed was bent and very uncomfortable, suggest new matterace
This B&B is in a small, quaint, old Scottish village on the Firth of Forth. The ambience of the area is overpowering & one everyone should have the chance to enjoy.
We loved the little town where the hotel was placed. And the hospitality of the hotel staff!, They made us feel, great!
Friendly welcome, helpfull staff. Nice clean hotel.
Location convenient, but no parking. One electrical socket was condemmed. Bathroom decor was very tired but it all had character.
The hostess was very helpful, she even called around for another room in the village for my surprise guest. The room was very pleasent although it was quite small. And the breakfast was cooked just as I requested. I had to use a bathroom one floor up and the toilet would not flush.
Location to the place I was visiting See below
Very helpfull staff, looked after me very well. A great breakfast was included in the price and was a wonderful way to start the day.
Stopped here before and its loads better for cleanliness, but its more a food orientated place now instead of a good old pub with pub Grubb.overall stay was good just didn't agree with the breakfast cost Having to pay an extra Â£7.95 for a breakfast!!! Needless to say I never paid,