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The quality of the hotel 1 noise made by the street to close 2 the swimming pool closed at 6.30 pm even for the customers of the hotel
Receptionist friendly and very helpful and spoke English well. Swimming pool was great the kids enjoyed it immensely. Cleaning crew forgot to leave shampoo and soap once so we had to ask for more at front desk and they quickly provided some for us.
excellent room. easy to find. friendly staff, even though i dont speak Italian.suprised by swimming pool complex!! couldnt work out air conditioning. the buffet breakfast was empty.
The air conditioning had been switched on in advance of our arrival - heaven! The staff were also extremely helpful and polite.
We are group of pilgrims.Room and bathroom very nice and clin.Dinner and breakfast exelent.Staff very caindl.
Great location, helpful and friendly staff with very good restaurant nearby.
The ratio price/quality is excellent; the hotel is good organised, the rooms are in good cleaning shape. We will come again
In my case it is close to the job, but far from the town. Too much noise on the corridor, specially the staff.
The room was clean and quiet and the breakfast was fine and convenient for our family of young children. This hotel's selling point is the pool, however, the first day we were there they closed it which really was frustrating as we choose this hotel because of the pool. Also, the room was a bit small for the price.
Service was very good. The restaurant staff was very attentive. The door knob came off in our hands. Rm 123
The hotel staff are wonderful: polite, helpful, professional and anticipate your needs! The hotel is well maintained and the rooms and restaurant are extremely comfortable, modern and clean. I cannot fault this hotel; I recommend it unreservedly!
Staff are friendly, restaurant is lovely, clean and comfortable rooms - we ended up booking another night... We were offered to be brought complimentary coffee's as we had missed breakfast and ended up being charged for the coffee's plus a room service fee!!!
The modern decor crafted into an old building, the enjoyable restaurant (menu and service). We visited the Museo della Cavalleria and the hotel staff were helpful in giving directions. Private parking
The superb quality and value of the accommodation, and the outstanding breakfast. Nothing.
First of all the booking was not registrated at the hotel so they were not expecting us and did not seem to appreciate another guest (even though it was plenty of rooms.) Other bookings for the same trip went well so I am not sure whether it was the booking system failing or the hotel handling the booking.
Near the road
Nice hotel, good price, convenient location close to the highway and very nice staff. The mattress was too hard; it was difficult to shower due to very low hot water pressure.
Friendly, great breakfast The Suite was more like a cheap hotel room
The hotel it is fine. They must change the beds, there are old
The hotel was very comfortable for our needs. It had wireless internet . The hotel was fairly new and close to the freeway. Hard to get into. But can see it from the road.
Nice decor. I only met one of the staff during my stay and she was good. The hotel seemed fairly empty at the time and the young lady on reception seemed to do everything. The restaurant was closed in the evening and she did pizzas and drinks for us. Overall it was good attentive service. Breakfast was included which was a cold buffet style....cheeses, meats, yoghurt, cereals, pastries etc etc. very nice. I would stay here again if in the vicinity. Slightly noisy dure to being on a busy main road.
The hotel was very tidy and fresch. The staff was very helpfull and pleasant to talk to.
it took us ages to find (mostly our fault, driving round and round looking for the correct exit from the autostrade) - on the edge of town, but was good when we found it. The booking form asks if you want to reserve parking for a €6 daily fee , but doesn't tell you there is acres of free parking directly outside the hotel.....
Poor location of the hotel
The staff were very nice and helpfull. They recommended that we travel to France over the mountain rather than through the tunnel. It made our holiday. Breathtaking. It would normally take an hours drive but give yourself another 90 mins as you will want to stop all the time for photos. They provided me with private under cover parking at a reasonable cost. The room was clean and had en-suite facilities. The town interesting with Roman ruins had good meal in the square. The towels were bits of cloth suitable for taking your skin off and the pillows and bed uncomfortable. The breakfast was the worst selection that we have had in any of the 9 hotels travelling through Europe. The croisants were disgusting and in plastic bags and the bread just as bad. There were wonderful bakeries nearby. I will never recommend this hotel to anyone just travel a bit further before stopping, I suggest you stay in Modane in France.
Proximity to town Poor air conditioning
Very pleasant and helpful staff. We learned a great deal about the region from informative discussions with staff. The hotel is within walking distance from our favorite restaurants in Susa, the Meana (a real treat) and Miro (for pizza). Free wi-fi in room. Highly recommended. Nothing that comes to mind.
We spent only one night because we had to drive on the next day . But we were very satisfied und we will sty again in this hotel if we are again on the same way. no
It was just a night stop for us. We were driving from Rome to Paris. Town is very quaint and the scenery is breathtaking. Breakfast room is comfortably large. Typical rolls and coffee. Coffee was great. Beds were a bit hard. No onsite parking but had public parking just around corner.
Breakfast was not very good (lack of service and bread and cheese)
The staff were very friendly and helpful. The Buffet Breakfast was excellent
Friendly staff, cooperative manager
All is perfect, except below Too noisy between rooms. I
Aacceptable price for good service
This hotel was very good but we appreciated most the free use of the hotel garage for our car, the nice and clean rooms and the presence of a restaurant.
The hotel was clean and quiet. The restaurant was surprisingly good. The staff was friendly and helpful.
I was there on business and did not have time to do things around the town. but i liked the being out in the country with short drive to rivalta
All facilities required for a hotel in that price range. Great help in finding a restaurant (own restaurant closed)
helpful staff. Facilities are new, clean and quiet. Far from Torino, not really easy to get there as the village (Sangano) is not frequently mentioned in road signs.
It was very comfortable and well presented Nothing
It had a family room which meant that the kids could share with us rather than sleep alone Top bunk bed quite high for a young 7 year old. The door to a connecting room allowed sounds to trvel quite freely between the two rooms
The hotel staff and resturant staff could not helpful and accomodating. This is a family run hotel that is well managed. The food in the restaurant is regional foods and if you take the server addvice you will find it to be a verry good experience. There is no elevator, but the staff will take your bags to your room.
price, staff, location, value for money
We ate there once when passing through and wanted to return for a stay.
Very convenient for a night pause on a trip from France to Italy, easy car parking, hotel restaurant is perfect, the small city is inviting for an evvening walk around.
welcoming to bikers , helpful providing secure parking.
Modern room, good sized bed and good quality linens. Well equiped, bright and clean bathroom facilities Heating only went on at 10.30 in the evening - as we went in winter, it was extremely cold during the afternoon and early evening, and the hotel would not do anything about it.
the staff were extremely helpful and assisted us with directions (in italy and France), restaurants, roads to cycle on and even the internet. Excellent. Drew
The staff were very helpful, which we appreciated as strangers to Italy. The hotel was conveniently situated for shops cafes. The town, which is set in beautiful surroundings, has histoiric buildings and an interesting park.
Very clean and comfortable, however modern and bland. Chosen merely as an overnight stop, we asked for traditional cuisine, and were absolutely stunned. The restaurant on the ground floor, La Stellina, gave us the best meal we've ever had in Italy. We left it to them, and we had a gourmet tasting of seven different platters, two pastas and three different puddings. They were all brilliant, delicious, and superbly cooked.and the chef and the staff were really happy to talk to us about the local cooking, and wine (which was so good we took some bottles home) All this cost three of us £109 euros. Despite the bland exterior and characterless surroundings I would go back like a shot. Very good value. Please tell them, they deserve it.
Clenaliness and promptitude of staff In the morning the breakfast was poor and the waiter was just witing for us to leave
The whole atmosphere, scenic and quite Hotel. Staff didn't know the code for the wi-fi
Quiet location, ample parking Restaurant rather average, no additional pillows for bed available
Nice family-run hotel. The hotel staff were very nice and went out of their way to make sure we had a pleasant stay.