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Excellent restaurant Heating a little too high
great location and a great staff.
even with thermostat turned off;the room was very warm all night.
helpfulness of staff, cleanliness and location no lift (elevator)
visit the area
city center location
Room was too hot
Good location and comfortable room
Always clean, staff always friendly. None
Friendly staff Slow to check out. Needed more staff on at this peak time. Very noisy outside on sat night
It's an old hotel which has been very well modernised without spoiling its character. No problems at all.
Good position & facilities Breakfast too expensive to purchase !!!!!
Modern, clean and central
Its so close to the town Breakfast was not included in this deal and is quite expensive
Excellent - good value for money, clean and smelt new and modern. Nice and central. Great to be able to park. Good bar and restaurant. More tea in room please! Shower only.
Good size bedroom, a lovely big bathroom. The room was very clean. Good location to shopping area Bedroom and Bathroom was freezing cold, heating made a loud noise during the night, There was a private party each night we were there so could use the bar area, loud music till very late. Room service the food was luke warm when it arrived.
Check in v quick,spotlessly clean,friendly bar staff and close to Town centre Bar prices rather high,shortage of some brands of drink,check in staff quick but rather cold, pillows to soft (but that is a personal thing)
Excellent city centre location with lots of free parking
Clean and bright considering the busy road the windows did a great job of keeping all noise out. More pillows would have been more comfortable.
Hotel was clean, comfortable and reasonable space in room. Lack of cupboards and drawers in room. At least I suppose if you don't have anywhere to tuck things away you are less likely to leave anything!
Room was clean and of a good size and breatkfast and dinner was nice Some problems with service, e.g breakfast took a long time to come one morning and I subsequently ran late for my meeting, and room service got my order wrong. But thats not too much of a problem as they were very pleasant people
Convenient, clean, quiet. Friendly and helpful staff.Good restaurant in the evening.
Bedroom heating was not working properly and there is no lift
Very polite and helpful staff, comfortable room, decent breakfast. The only thing I can think of is that a duvet doesn't really make sense in June ;-)
Very conveniently located and well run. Efficient staff and good service.
The staff was rather unfriendly, however, the hotel itself is quite nice. A bit on the shabby side, but it was clean and managing maintaining a quaint shabby which was nice. I would recommend the breakfast the next morning - lovely morning room, excellent food. This could easily be a fantastic hotel if they would bring in professional friendly staff.
Excellent quality of accommodation - smart, stylish and comfortable. Wifi costs £10 per day - this is an extortionate price when cheaper hotels provide wifi free.
Very smart, stylish rooms Expensive wi-fi access
The convenience and the assistance of the Reception staff.
Very close and convenient for station and onward travel by taxi the following morning. The room was far too hot with the central heating pipe running the length of the room so cannot be controlled!! Opening the window made it noisy. Television was not working! Finally the shower head came off the holder and being metal could have caused nasty foot injury!