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Position of the hotel and the staff A little pricey for whats on offer
the overall quality of the room, TV channels, internet availability, the garage, quiet, location during breakfast, there clearly was understaffing due to unexpected last minute bookings. The lady on duty did what she could and stayed friendly, but we had to exercise patience to find the food or drink we wanted. During dinner there was only one set menu at 35 Euro in the restaurant; they said there had been some technical problems in the kitchen.
Neat the track of Spa Francorchamps -
All the staff were very friendly and helpful. Great breakfast and early enough for the early start required for the race circuit. Shower water in my room did not evacuate properly - blocked out pipe I guess. Otherwise all fine.
Modern hotel met perfecte locatie aan het cicuit. Mooie, ruime kamer met alle comfort.
Personable and helpful staff, good food.
The Hotel is one of the best I have stayed in. Not cheap but worth the price. The welcome was excellent and personal by the co-proprietor. It is set in nice grounds in a lovely village with interesting historical features. The rooms, interior and cuisine were superb, as was the level of service.
Hospitality, kindness. Restaurant prices are a bit exaggerated
Enjoying the countryside
Modern room, good restaurant, nice people. Very noise rooms, uncomfortable toilet seat.
The staff is very gentle, speaks at least 3 different languages, explains the service of the hotel very well, we felt very good there, they take care of you!
Owner very welcoming. Clean & comfortable fine dining and ambiant atmosphere. I would book in a future trip.
Most rooms are in a high-tech new building, with windows on the (arguably not busy) road. This is fine, but bears no relation to the pictures on the site, which give the impression of an old, romantic hotel in a secluded garden.
i liked the rooms, the animals, the staff, the breakfast, the sunny garden a little noise from the street, when we had the window open. when closed, it was no problem
The atmosphere in the hotel was second to none, and the service and welcome were impeccable, espeacially the dogs.
The friendly welcome by the owner. The uniqueness of the rooms. The views were fantastic. Everything was so clean. The music at breakfast. Nothing
Friendly owner, beautiful decor, sumptuous breakfast. Our room was the smallest one and not as posh as the others (but still very nice).
Extremely helpful service from the manager from the moment we arrived to the moment we left. The price was extremely high for what was, ultimately, a bed and breakfast service.
Hotel Dufays is a small boutique hotel, beautifully decroated with excellent facilities inside and out. The owners, Ad and Frank, are friendly welcoming and always willing to be helpful, whther making a dinner reservation or giving ideas for trils around the area. The room we stayed in was very large and wonderfully decorated. In addition, we took our dog and she was welcomed by the wners, just as much as they welcomed us. The hotel is a gem and a real find. We plan a return visit to the hotel and are highly recommending it to friends.
Excellent buffet breakfast, quirky but tasteful interior decoration, peace and quiet, knowledgeable host, sense of history.
Excellent location. Normal health and safety precautions nill. Phillipe Constant, proprietor, uncaring and totally lacking in consideration,concern and normal social graces. Healthy, fit and active husband returned home shatter, nerv ous wreck thanks to this hotel. Not sure if we would even consider a future holiday. Where were hotel inspectors???It is not the only odd steps left like this in building. The first afternoon of our holiday my husband fell headlong down two unmarked and without any warning steps bwteen beddroom and entrance hall, cracking eyebrow and nose on corner of wardrobe 10 feet away with full force of his 13 stone weight. 5Hours later he collapsed, unconscious and was hospitalised.Xrays of shoulder and brain scan confirmed, thankfully, no clot or bleed to brain. 11 days later very ill and gp told him 'a couple of inches to one side your head would have been split open and you could have been killed.' Floor covering in entrance hall, on steps and room matched; in dim light difficult to see and when coming in from daylight impossible to see until eyes adjusted.
location chairs were not comfortable, bouncy castle for children was dangerous and play room was not suitable for young children.
Nice location Got locked out of room!! No staff at hotel on our return at 11p.M.!! Had to sleep in another room!! Total rubbish.
Very friendly staff and hotel in a pretty location Nothing to complain about really as the hotel is inexpensive so dont expect fantastic luxury, it is basic, comfortable, clean, good food and friendly staff.
Excellent location, environment is relaxing and pittoresque and right next to the Plopsa Coo family park. Rooms are clean. Hotel restaurant is quite nice with riverside tables, food is reasonable quality. Very nice terrace connected to the room (18) although this probably isn't the case for all rooms. The rooms could do with some renovation. In the bathroom the shower was leaking quite badly and the hot/cold water was irregular in temperature. The wallpaper was loosening in some places. Its not horrible, but could be a lot better.
The food was very good, nicely presented and the waiter seemed to care about service Bed linen. Would prefer to have cotton sheets but it was not to bad
very good, busy spot, but seperate carpark at rear which was more secure for the classic car we travelled in Mainly the cost of the room which was quoted at 70 euro per night, but we ended up being charged 90 euro per night - they need to sort this out!!!
Pleasant surroundings, the F1 race circuit was 20 minutes away, restruant was good, with a wide selection of european style food, no english cards but we were able to work out selection, staff has limited english did very well to meet our needs; room comfortable; overall a positive experience No
Good service at the restaurant and well prepared food. No problems arranging an extar bed since the Grand Lit was to small. Huge balkony.
this is a very pleasent hotel. ideal for the spa race track and only 4hrs from calais. i will be using this hotel again.
Excellent friendly staff, comfortable recently refurbished room, convenient location near A26 and Manhay Near A26' no aircon
Very friendly people working here. The rooms are made simple and pleasant - not 'overstuffed' like many small hotels. The nature in the area is lovely. The food was very good and good value. It is on a side road but the main motorway is also close. So there is some traffic noise. The rooms on the back side are very quiet.
friendly staff and owners.we were on our way to germany, good overnight stop.Did Henny enjoy the english cider named after him little bit remote
a small familly run business, they are very friendly and helpful, the food is excellent. It is a good place to use as a base location if you are touring the area or would make a comfortable stop over if travelling on.
The dinner There's nothing to do
The hotel is ideally located to explore the province of Luxembourg. Hosts are very helpful and friendly. For those who want to dine in there is a value for money menu.
Very friendly and competent staff with a personal approach, the room was clean, nice, and in a good condition. Noisy highway next to the hotel, but this was only disturbing when the windows were open.
We booked a room at the back (+5 Euro) and had a quite room. Large, clean room.
Excellent value for money. Rooms were clean and adequately furnished. Staff were very helpful. Food was excellent. Best of all, my dog was made very welcome. Our room at the front of the hotel was a little noisy at night due to the traffic on the adjoining motorway. You may want to reserve a room at the back.
we felt like friends not like guests no TV in the room
Beautifully furbished – but small – rooms. Don’t be put off by the eccentric exterior of the building. Free wifi. Friendly owner. On street parking is free overnight. Very basic continental breakfast.
The manager and staff were extremely friendly and helpful despite limited communication as we don't speak much French and they didn't speak much English. Room was basic, but modern, clean and comfortable. Breakfast was substantial for a 'continental' breakfast. The evening meal was very good and great value for money. We would have no hesitation recommending this hotel and hope to return here sometime.
Stavalot is a very nice little town and the hotel itself is very comfortable and stylishly decorated.