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How I was greeted and the check-in process. Ample free parking. Excellent free Wi-Fi. Comfortable room with safe, flat screen tv, and king size bed. Room was small and really only good for sleeping in. No view or comfortable place to sit.The restaurant was disappointing. I had dinner there as I had driven over 10 hours and just wanted to relax.
It had availability during a very busy weekend... It is a typical Best Western...but Best Western's (in my experience) are not a 4-Star hotel...
cleanliness,friendly,nice view,very nice terras and sitting area outside To far from center of Grasse and no real restaurant available at location
View Parking place
To me a great hotel is measured by its staff. Everyone at the Mandarina was very kind and helpful and made my stay very enjoyable indeed! Thank you Jordan, Hugo and, of course, Marie-Low, Forgive me not knowing the correct spelling for my Gypsy!! l. Gordon Nothing
good location, quiet but close to the town center and easy for business.
The Manager was very helpfull in sorting out garaging space for my classic open top sports car and sorting out a dinner reservation even though the barbacue was fully booked he was excellent person The receptionist was not very helpfull trying to solve my problems,there should be a luggage trolley available to move the luggage from the car to ones room .there is no lift so very difficult for a person with any disability
The room was clean and comfortable with a wonderful view. Breakfast and dinner taken at the hotel were very pleasant. The outside terrace had a wonderful view.
Enjoyed the tranquility, also magnificient view from la terrasse. Pity about the very small size of the bedrooms, also lack of air conditioning.
The service was very good and the room was clean and spacious. One of the best 2 star hotels we have stayed in nothing
The rooms are clean and tidy, and spectacular views over grasse and the surrounding countryside, a really friendly community. The parking is a bit on the tight side, but it's managable.
terrace with beautiful view of the bay and Grasse, free parking
Well located Very small rooms!!
Center of the town. Close the bus terminal. The room was well clearned, but hotel atmosphere was not the best.
we had great difficulty finding hotel probably in part because GPS found one way streets an issue. Once there management helpful and pleasant. Poor value for cost against other recently booked hotels. Room very small and tight fit when travelling with several cases.
Location Bad travel signs for reachig Grasse and the hotel. Noise from the hall in front of the room. Noise from the elevator.
La charmante ville de grasse. it was one of the cheapest ways to stay rather near to cannes- The room looked like not ready renovated. lamps have not been completely installed in the head lining
The stay was a big dissapointment; it does not deserve the qualification of a nice Provencal hotel. Rooms and toilets were dirty, outfitting was very basic, there were holes in the roofs of the room ceiling, shower heads were loose,
Staff were lovely, but encountered one in the restaurant who didn't speak much english (and we didn't speak much french) which made dining for dinner a little difficult. Other than that the room was clean, cute and a perfect spot for exploring Grasse. We walked almost everywhere we needed to go from the hotel. Would definitely stay there again if I returned to Grasse.
Sightseeing, hotel based in a good location for many local attractions Difficulty in finding the hotel initially by car
the location staff were polite but a little abrupt
Very romantic look, may not have the most comfortable mattresses, but it was ok.
We had a very small room which was stated to be a junior suite, which was totally misleading!!!!
It's very quite and isolate The rooms are very dark and the infrastructure not the best. The bathroom are very "simple"
The calm and natural setting Some issues with Internet connectivity. Did not work and WiFi from bouyges telecom very expensive. Room service very limited on Sundays. Not an hotel for business on my opinion.
The staff were helpful . The golf course was in good order. food for dinner was adequate but expensive.
Quiet location situated directly at the golf course. Frindly staff. Good restaurant.
Golf course and privacy of the place
Excellent service, cozy rooms, peacefull and green environment, nice restaurant and good food. The pool
yes payed wi-fi
Hotel was clean, comfortable and the staff were very helpful; especiaaly with regard to the use of the hotel mini bus
quiet place; close to main touristic places staff should speak a better english: difficult to communicate. Breakfast rate is to high compared to quality
Location and amenities
It was close to the town of Mouan Sartous and we found a couple of very good restaurants for the evening meals. Compared to some lesser places we have stayed in i.e. some Ibis Hotels, the food and service at breakfast was not very good. There were a few coach loads of people staying at the hotel and it seemed to be too much for the staff to cope with - very noisy later at night on occasions.
Not a great lot. The restaurant across the road was excellent The corridor outside the room smelt of urine the room was very shabby, the staff were very unfriendly and unhelpfull . there was a 2inch gap at the bottom of our door we didnt need air con.
It was quiet. Almost everything the front desk told us about how to reach your hotel and how to go into Geneve proved wrong.
This hotel is set in a very nice location
Only 10km from Cannes, few shops and bars around but too far to walk into Grasse, quiet location. This hotel offers the same as any other campanile, you know what you are getting. The shower/bath tap wouldnt work so running a bath meant the shower also worked, got wet through, the room door needed adjusting you had to bang it to close it, which was a nuisance for other guests, this hotel is a stop gap dont expect to get anywhere without the use of your car.
It was great to find a kettle, tea, coffee in the room after a day`s travelling, and a bath not just a shower. Buffet breakfast was also goood. Approach to the rooms is not very welcoming, but rooms were clean and comfortable.
The location is wonderfull Actually nothing...
Very convienient Nothing
The manager of the was very nice and helpfull!! The breakfast was very good and not expensive
Recommended by a french friend to stay here because of the overnight rate. Stayed for three nights as a base for exploring grasse and visiting the south coast. Really helpfull informative and friendly reception staff. Room was exceptionally cleaned every day with fresh clean bedding. Excellent heating system in the room and plenty of hot water. Really comfortable stay. local coffee bars and shops really handy. ate here the first night - motorway service food really, this was the only downside of our stay.
The friendliness and attentiveness of the staff
Good service and breakfast WiFi internet was not working all the time
Nice quiet hotel in a good central location. Simple but clean and comfortable. Good value for money. No hair dryer in the room or at the reception.
nothing almost everything / poor value for money
Nice position: u can leave the car at the nearby parking (5euros for a day) and move only by footh. The Hotel probably would need a renovation of the room, but it's ok for short staying (1 day).
Very central close to the bus station Nothing
Balcony in rooms No tea or coffee making facilities
Very friendly manager and manageress, room very clean and comfortable, superb views and great location in Grasse, which has lots of restaurants and shops and is well placed for visiting the beach and other interesting locations. Needs brightening up a little.
THe welcome given by the manager and his assistance during our stay was excellent and much appreciated. All was ok!
The I suppose he was the manager was most un welcoming and unpleasant the only thing he was interested in was our credit card I would not recommend this hotel. Just read the other review however we didn't have bed bugs,,!,,,
+ very friendly and helpfull staff, free parking, good connection to Cannes if you use the train (stop next to the hotel), shopping center in less then 1 km, excellent breakfast - the room was very clean wehn we arrived but no towel changed and not really cleaned after the first night but it was OK because we stayed there only 2 nights
Excelent, very polite staff. Very clean. No, nothing.
The staff was very nice and the location was incredible. Morning breakfast was really good.
Nice room, comfortable beds, strange bathroom cell. The parking was OK. No maps of the locality Mouans - Sartoux. If not able to present a credit card to be copied by them, you will be asked to pay at once in the moment of your check-in. The recipe will be received when you will check out after some days. Strange manner - first time when I am in this situation.The breakfast - a very French manner - the omellette cold and watery, a strange coffee, etc.
perfect location for cannes, nice, saint tropez and monaco
Excellent hotel. Very new. Close to railway line but noise not an issue. Trains run to Cannes and connect to Monaco. Breakfast was good as was having free Wi-Fi access and parking. Located within walking distance to centre of Mouans-Sartoux (5 minutes) where little cafes are available for dinner. Staff were very friendly. No. We would recommend this hotel to anyone who doesn't want to be in the city, but still easily accessible if required. Just a few kilometres outside of Grass. Maybe could have blow-dryer in each room rather than having to get it from reception when needed.
Very large bed and shower. Not too expensive. Nice Ibis breakfast. The toilets were a little bit dirty. The towels were smelly. The location is in far from the main tourist sites, but it was good enough for a 1 night stay.
The staff where friednly and the standard of the hotel was very good, the price was a little high but not too bad as it was during the festival.
Hotel staff, Spacious room, train is next to the hotel, parking, and nice small village. Bit far from Cannes,