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Breakfast was super!
friendly staff; very clean; quit rooms; good food (breakfast and dinner); easy to find; good parking
We had a very pleasant experience. Owner was very friendly and helpful. The food was excellent. We would stay again in the future if we are in the area. The size of the bathrooms.
Very nice family hotel with good room, which was neat and clean. Sweet Host. Breakfast was good.
Clean, nice staff.
friendly, effecient, clean and dream location for couples. English is spoken fluently.Food great.Local wine amazing from field next to hotel. not suitable for disabled.
Helpful tourist information/Great breakfast
Very good quality food, but not at a bargain price. Breakfast good and plentyful, i.e. not French/ English continental, but Germanic continental. Suitcases have to be carried up stairs.
The rooms were clean, spacious and comfortable and the staff was friendly and helpful. Great food. The jams at the generous breakfast buffet were out of this world!
Food was excellent, room clean and comfortable. Excellent local Pfaffenweiler wine at dinner, so we bought 12 bottles from the owner. None
friendly staff limited breakfast, area a bit noisy, would expect more for price
nice room, nice environment, nice location, nice people
We spent a night in a double room with a shared bathroom (though the room we shared it with was not occupied at the time). The room was clean and comfortable and a really good breakfast buffet. It is a very familiar place and the owner was very nice and helpful.
Very good place, staff kind and polite; very good breakfast
Friendliness of the staff, made really welcome, family hotel. Lovely location, and handy for the Blackforest. The room was compact, but adequate, clean and comfortable. Beds a bit low for elderly visitors.
Very welcoming owners; a very quiet environment; excellent restaurants nearby; good English spoken; very well managed. Not really - though why do continental double beds have two single mattresses sise by side??
Nice village close to Freiburg in the beautiful area of the Black Forest, France, Switzerland ... From the hotel you can walk upward to the vines. Very friendly and helpful owner. Nice traditional breakfast (included in our rate). Some visitors are not tourists but workers in the area who get up daily at 06:00 AM (and the pension is not sound-proof ..) to smoke on the balcony before they leave. The kitchen equipment is old and incomplete (knives, but no forks ..), and the couch in the living room must have been over thirty years old ..
We loved this hotel and would gladly stay there again. The owner was incredibly hospitable and the room was the most spacious room we encountered on our 2-week tour of Europe. We hope we can go back someday!
nice room, friendly staff, very good breakfast
Beautifully restored with nice materials. Good breakfast. Very cosy square in front for outside drink or dinner.
The atmosphere of the hotel and the internal design. There was a lot of noise in the evening and night (music and bar guests), which doesn't make the hotel too suited if you and/or your children want to get some sleep.
A clean, stylish and well run establishement. The styling of the rooms may be a bit too modern for some but it was immaculate and clean. Dinner and breakfast is served in the hotels bar/restaurant on the ground floor and was good value for money. One criticism - nice big shower/wet room area in the room - but no high level hook for the shower head - you had to hold it with one hand while washing - not very practical at all!
Our room was, as expected, very nice and large. The hotel is well designed and we enjoyed our short stay.
The room was clean and proper. The food in the restaurant was very good! No
The hotel was just opened, so everything was brand new. We stayed in room nr 17, which was modern. The bathroom had a normal shower and a rain shower, which was great! The free car parking at the back of the hotel was large enough for all the hotel guests (space for around 25 to 30 cars I guess). The hotel staff was very friendly and it was no problem when we called them if we could stay at the hotel a day earlier then we had booked. It was changed without any problems. The OX restaurant had a modern menu and the food was good and various. Also the terras they have in front of the restaurant/bar is very nice (on the square). The breakfast buffet was good, with different cheeses, salmon, different types of bread, coffee, tea, juices etc. A few remarks to make this a better hotel for me as traveller: We did not had wifi internet at the hotel. I would expect that at the modern hotel. The shower was a walk-in, which made the floor pretty wet at the toilet, when you take a shower. I found it a little bit strange, they asked me during checkin, what time I expected to be at the breakfast buffet the next day, as I do not want to conform to a time during my holiday. I would never ask this to my hotelguests.
Personnel and cleanliness were excellent. No elevator! Poor lighting in bathrooms.
Actually , everything was nice! No.
Excellent comfortable and clean room.Very good breakfast. But the most important thing is the owner, Herr Kern. He did much moore then expected. We got an upgraded double room with balcony to a super nice view. We had a great pleasant time. Nothing to our opinion.
very clean and fiendly no
Staff & owner were very kind and helpful, the room was simple but very confortable for 4 of us (2 adult & 2 babies).
The kindness of the innkeeper and his family. The comfort of the room as well as the location on the river.
Nice and kind owner. Very clean and quite place. WiFi is not possible in the room. Only on the reception.
huge breakfast buffet
Location Prefer tea/coffee facilities in room
quiet, free parking, good breakfast
I'd liked the quite-ness, friendly and devoted staff, confortable room, I felt at home... And many possibilities for recreation in the area.. The restaurant served a very good meal but it was always a suprise if it was open.. But on 5 minutes walking there was a Italian restaurant, cheap and very good!!
The hotel staff was extremely friendly and helpful during my stay, driving me to the hospital where I was working and to the train station for my departure, and even helping to purchase my train ticket and load my bags onto the train. It was very refreshing to see excellent customer service in this day and age! Internet service was complimentary too. The rooms did not seem to have air conditioning, though that was not needed during the trip.
The wireless and the safe didn't work althogh i asked the owner of the hotel tio fix it.There was't spa.
The staff went out of their way to provide individual attention and make sure the lodging experience was special.
The family run hotel was super. Very friendly staff and most helpful. Forgot credit card while staying there but was returned to us by post before we even got back home ourselves after talking to them.
Staff's friendliness Bathroom & shower was far too small
Hotel had been competely renovated and rooms were very nice and beds extremely confortable. Located near a stream with a wonderful bike / walk path that can take you to a old castle. There are numerous spas and other facilities in the area. The location is excellent for going to the black forest and wine vineyards in both Germany and France. The hotel staff were extremely friendly and were able to give advice on where to go. Spoke excellent English. Close to larger city of Friedburg. My family and I plan to stay here again.
The hotel is nice, comfortable and clean. The room was a little small for my family (2 adults and 2 children) while could be Ok for a couple. The housekeepers forgot to provide us the right quantity of towels. The breakfast was quite good. We did not tested the restaurant.
This was the best hotel we stayed at during our 2 week trip to Germany. The owner was very friendly, helpful, and easy to talk with. Their food was excellent - one of the best meals we had during our trip. The hotel has recently been refurbished and it shows in the high quality of our room and the hotel's public spaces. If I ever stay in this part of Germany again, there is no question that this hotel is where I will stay.
The hotel was very clean and comfortable, and the views were great. The staff was very accommodating and helpful.
Really beautiful and peaceful surrounding. Clean and spacious room with unadvertised kitchen facilities. Limited availability of the staff. No info on using the Wi-Fi (I had to guess the password...), no minibar.
We stayed at the Hotel for two days and was fortunate to be the only guests in the Hotel. The location of the Hotel is excellent for visiting the region. The staff were friendly and the breakfast was a typical German breakfast :) Nothing
Everything apart from the lack of an iron. I stayed here on business to spend a few days working at Roche who are a high profile company and to turn up with a creased suit and shirts wasnt quite ideal :) Yes - The fact that your site claimed there was only 1 room left and in fact this was not the case at all as the hotel was empty! Most of the hotel listed seemd to say the same. Considering I travelled 800km to get there its shame to see you are having to deceive people...
Excellent hotel in a beautiful setting. Very good breakfast. Pleasant staff. Our "Klosterblick" room (monastary view) was stunning. Though I reserved with AmEx and Booking.com said I could pay by AmEx, Visa, MC etc. in the end I had to argue to be able to pay with Visa. AmEx was not possible. They really expected me to pay over €300 in cash!
The staff were very welcoming and friendly. The breakfast was very substantial, and the bedrooms were a delight.All in all a very good hotel in a delightful location.
The hotel was spacious, clean and quite comfortable. We enjoyed a nice restaurant across the street and a walk around the Muenster. We were not given the room on our booking sheet (which we did not realize until check-out). We were charged 10-12 euros more and, because of our limited German language skills, we were unable to get the price advertised on our booking sheet. We are on a very limited budget, so this was very disappointing.
Staff were very friendly and helpful and welcoming. The hotel was lovely, beautiful and clean.
Very welcoming. Nice room. Lovely traditional breakfast. Very central location. Lack of air conditioning made it very uncomfortable as the weather was very hot.
Staff were so friendly and helpful, nothing was too much trouble Nothing
good location and good food excellent continental breakfast
Location and the food was excellent. stairs
location and good food in hotel. friendly staff
Really friendly staff, couldn't be more helpfull. Resteraunt best we ate in during our tour of France and Germany, food was exceptional, reasonably priced and well presented with excellent service. Can't wait to go back.
This hotel has neat history. It is located in the historic district and very convenient to shopping and restaurants. Staff was friendly. Rooms were comfortable and clean. Bathrooms were nice and newly renovated. Parking was close and accomodated a larger van. Staff spoke English.
The historic hotel was clean and comfortable. The innkeepers spoke English. Parking was available close by. The location was in the center of town and very convenient to everything. Nice breakfast.
Breakfast and dinner very good. Internet did not work.