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Centrally located brand-new structure, with spacious and modern rooms, very comfortable mattress and bedding, clean bathrooms. Delicious food and great service at the hotel restaurant.
Very friendly and helpfull employees. Nice, clean and modern bedroom. The food is delicious and a faire price.
Staff was super nice. We even got a voucher for a welcome drink. Easy quick check-in.
It was very beautiful new hotel. Hotel staff kindly told me many pour questions in English.I could relax so much. It is located in Darmstadt downtown, and near Machilda hill. To the station, It takes 20-25 minutes by walk or it costs about 10 Euro by taxi or about 1 Euro by bus. Good location!
Free drink at check in Price for breakfast much too high
liked the location some of the design features were good no tea/coffee making facilities in room.glass partition between bed and shower. wet bathroom floor when shower is on mollers not open till 9am on a sunday - should be open earlier for snacks and coffee. insufficent lighting
Very friendly and efficient staff. I kind of missed a minibar with some night snacks.
Excellent and comfortable
Great mattress, air con saved our lives, quiet at least in the back side very friendly helpful staff Bathroom a little cramped - door blocks toilet, and toilet flush button behind seat. It's a 4 star hotel-shouldn't be this way.
Too expensive. Access to internet should be included and not cost 15 euro - unacceptable.
I don;t think that this hotel in Darmstadt could be rated as 5 star hotel...may be the one in Frankfurt?
Location by main train station in Darmstadt is excellent In my opinion, this hotel simply does not meet the standard for a business hotel. The staff are not well trained or courteous, there is an absurd amount of nickel-and-diming charges (ex: charging for internet access), and aside from a pool there are not many facilities for guests to use. Definitely would not recommend for someone staying in Darmstadt.
no hot water/coffee-making facilities in room
everything ok internet
bad ventilation in bathroom, and hard to get key for locker in sauna
Excellent Room, Excellent Hotel - Highly recommendable - Good Restaurant, Easy Internet Access noisy bathroom! Tabs for water would also not turn off properly
Quiet, comfortable room No in-house fitness center.
The hotel was excellent, all the facilities, the staff and the minibar was excellent. A special thing to mention is the breakfast, which is very very healthy, I would definitely like to visit it again.
Quiet, comfort, nice balconi, chocolate that waited for me on the pillow! The electric lights are too week, at night the room is dark.
Excellent quality business hotel with high standards. Good buffet breakfast. Convenient location as stopover from autobahn. Extortionate charge for accommodating a dog in room.
nice atmosphere, nice rooms and excellent pool and gym. breakfast time limit at 9am is ridiculus. Biblioteck closed during weekend is ridiculus too.
Modern and very clean hotel. Nice surroundings. Great breakfast.
Internet via LAN, video-on-demand and breakfast buffet included Internet via TV didn't work properly (poor user interface, poor connectivity via the keyboard), videos didn't change since half a year, poor bus service (only one an hour in the evening)
Check in was quick with information pre printed. Room was very nice, clean and well taken care of. Free breakfast was too late on Sat to make our morning international flight.
Excellent multimedia service, easy internet access
Email was accessible in the rooms without extra costs, quiet environment, everything new. The doors in the hotel have a bad design so that they clap very loud at each use. It is therefore almost impossible to find sleep if you have a room close to the staircase doors.
Very nice hotel, pleasant staff, excellent breakfast including warm dishes; would stay there again for sure
Free internet in rooms (via LAN-cable), free video on demand, breakfast buffet It is far away from the centre (quite a bit of walking as from 19h onwards there is no public transport), the rooms are quite noisy (from 5:30 onwards I repeatedly heard the alarm clocks go off in the neighbouring rooms = too little sleep for me)
cosy room, noise insulation is excellent. Nice breakfast buffet.
There is no WiFi. No information about the number of reception.
Descriptions is in accordance with reality.
Cheap bike hire.
A nice central hotel. Clean and tidy. A smart dinning room that was absolutely spotless. There was no fridge or tea/coffee making facilities. This would have been highly desirable with the very hot weather.
It is a nice hotel, almost a family house. Functional, near to the city center.
Very polite personnel and also very clean rooms. Also they are helpful and the condition of the Hotel is very good. With these rates it was very annoying that there was not any kind of free internet connection. The only possibility was to pay 10euro for 60 minutes of internet connection..... and more if you need more time. In 2010 10euro for 60 minutes Internet they must be joking...
Friendly welcome, competent staff. Room was cool, bedding was not warm
the comfort of the rooms the excellent service from every member of staff we were made to feel special something you dont get very often nothing at all
Pleasant room, great bathroom. Very clean. Friendly and efficient staff. I will probably return to the Ramada.
Location and staff Would have liked to have a coffee pot in the room
Lot of noise from traffic
Excellent service. Very responsive staff. Good breakfast. Quiet room at extra charge. Internet at extra charge. Breakfast not included in room price.
A very decent place to stay, room was spacious and clean, and had a good -sized fridge (there was also a hotplate but strangely no crockery or utensils!). The staff were polite and helpful, and the hotel is well situated for the clty centre.
I very much enjoyed my stay and found to staff to be very helpful with regrards travel information. I aslo found the rest of the hotel facilities to be of a very high standard. No not really.
room service excellent
The exceelnet serviceand the silence in the room no
Comnevient location. Noise from passing trans all through the nigh was not conducive to a good sleep.
The employee were very helpfull, nice food. The internet and brakfast had to be paid separately and were very expensive.
It was in a very industrial part of the city and near the train tracks. Staff was friendly , rooms were decent.
Nothing Staff was surprisingly cold and indifferent; not helpful
Bathroom was clean and nice, wall paper needed to be changed
There was a bad smeel in all the floor from the elvator to the room door and especially in the room, where the smell from the toillett was very bad ; I was forced to have the window open ...
Guys at reception outstandingly polite and professional tried to park in front to unload baggage (loads of, am female and no body builder). Was mobbed by managment.
Front dest spoke english. Breakfast was delicious. If they ran out of eggs, you can ask and they will make more for you.
This is the second time we have stayed here. No complaints. Efficient and very polite service. Excellent breakfast.
the location in the center city it's a charmless, somewhat ugly building. The only soap provided is bodywash. We had to buy a bar of soap.
central location Double bed was not really double - instead it was twin beds
business, shopping No
Good central position Looks grim from the outside - above a car park
location, standard for price, breakfast
Great location. Breakfast excellent. Liked the coffee and tea making facilities in lounge area.Will use this hotel again if we return to Darmstadt.
friendliness of staff The entrance looks a bit poor. Once you take the elevator to the Lobby (3rd floor) everything changes.
Clean, newly refurbished room with modern decoration, comfortable bed and good bathroom.
Staff is ok My room was under the roof. The temperature was 30C or higher within the day and at night. No air condition, no air movement. I left the chocolate bar and when returned in the evening it got melted. Maybe my room is good at winter season. No toothbrush and slippers.
Good restaurant with friendly staff. OK for an overnight stop. Impersonal atmosphere. Isolated location.
The front desk staff and the restaurant staff were very good. They gave me a cart for my luggage. No electrical outlet near desk in room. Had to use my computer on bed. Lighting in room was very dim. It drove me crazy at night when I was trying to pack my big bag. They have a computer in the lobby but it is not connected to a printer. You have to send your printing job to their email address. The desk clerk doesn't receive it. Some other person in the hotel has to read it (not private) and then send it to the desk clerk. It takes more than an hour, if you are lucky. They do not have Office 2007, only earlier version. Can't print boarding passes because they require a direct link to a printer. Hall light switch was hard to find when getting off the elevator. IT and electrical need major improvements. Also, walls are thin between rooms.
The staff was very accomodating and the backery was wonderful
The staff was wonderful, in both hotel and cafe. The room was immaculate and included air conditioning - hugely valuable in the hottest July in 150 years in Germany.
Outstanding personal attention and service from the manager and all staff. Close to ESOC (European Space Operations Centre) combined with the advantages of a small family-owned hotel with charming European/German character
Friendly reception. Very clean. Swimming pool + hot-tub / sauna facilities (advise reception if you want to use them!). Very good fresh breakfast Car park entry and exit is tight for larger cars.
pleasant staff, free internet, great breakfast included, excellent pastry
The facilities were fine as can be expected in most German hotels. There was a frequent tramline service right in front of the hotel which took us straight to the heart of Darmstadt. Breakfast was ample with friendly staff.
The personal service we received from the staff. They were very helpful. Good and nourishing breakfast. We enjoyd the pool as if was 35 degrees when we were there! There was not internet access in the hotel at all. Had to go down town to an intenet cafe. No safety boxes in room. Had to ask reception everytime we wanted to get our money out.