Overview

Crowne Plaza Philadelphia West

4010 City Avenue, Philadelphia, PA 19131, United States
+1 800 863 7818

$161+

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Rates

Overall guest ratings

6.6/10 Good
Based on 957 reviews
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Review highlights

  • 8.4
  • 7.7
  • 4.9
  • 4.3

Good to know

  • Great reception
  • Accessible parking

Nearby

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    About

    Located minutes from Center City and the Historical District, Philadelphia’s only Crowne Plaza is the perfect location for those looking to explore everything that Philadelphia has to offer. Guests enjoy the value of well-lit free parking and free Wi-Fi throughout our hotel. All of our 337 guest rooms feature new bedding and the Crowne Plaza Sleep Advantage Program. Our 100% non-smoking upscale property is just a short drive to the PA Convention Center, and minutes from Please Touch Museum, St. Joseph’s University, the Barnes Foundation, and all local historic landmarks - all of which are easily accessible via public transportation from our hotel as well. All of our 337 guest rooms feature new bedding and the Crowne Plaza Sleep Advantage Program – custom-made to ensure a great night’s sleep when you travel. We completed renovations on our 7,000 SF of flexible meeting space in January, making it the perfect spot for your next event. Avenue Grill, our restaurant and lounge, is open daily for breakfast, lunch, dinner and room service. Make your next stay in Philadelphia a memorable one by choosing Crowne Plaza Philadelphia.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Free parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.6 Good
    Based on 957 reviews
    • 8.4 "Location is great."
    • 7.7 "Good service."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
    • 5.5 "Food is average."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.3 "Vibe wasn't good."
    • 3.0 "Horrible pool."
    • 2.7 "Terrible amenities."
    • 2.4 "Disappointing internet connection."
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    Overall Rating

    6.7 Good
    Based on 277 reviews
    • 8.5 "Location is great."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 7.1 "High value."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
    • 4.3 "Vibe wasn't good."
    • 3.3 "Pool is below average."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.7 "Disappointing internet connection."
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    Overall Rating

    6.6 Good
    Based on 440 reviews
    • 8.3 "Location is great."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.4 "Food is average."
    • 4.9 "Rooms are not good."
      2.5 "75% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      2.1 "79% thought the tv was sub-standard."
      5.0 "Only 50% said the rooms were modern."
      1.7 "83% said the bathroom was dirty."
    • 4.8 "Wellness & sports facilities were not very nice."
    • 4.1 "Vibe wasn't good."
      4.1 "59% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
    • 2.9 "Horrible pool."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
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    Overall Rating

    5.9 Okay
    Based on 143 reviews
    • 8.3 "Location is great."
      8.1 "Great parking, according to 81%."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Disappointing food."
    • 4.2 "Vibe wasn't good."
      4.7 "53% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall Rating

    6.3 Good
    Based on 95 reviews
    • 8.6 "Location is great."
      8.1 "Great parking, according to 81%."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 5.3 "Average cleanliness."
    • 4.9 "Rooms are not good."
      3.0 "70% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
    • 3.0 "Horrible pool."
    • 2.3 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories
    Good to know
    "Great reception"
    "Accessible parking"
    data provided by TrustYou

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