Overview

Crowne Plaza Philadelphia West

4010 City Avenue, Philadelphia, PA 19131, United States
+1 800 863 7818

$171+

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Rates

Overall guest ratings

6.8/10 Good
Based on 929 reviews
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Review highlights

  • 8.9
  • 7.9
  • 5.0
  • 4.9

Good to know

  • Great reception
  • Accessible parking

Nearby

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    About

    Located minutes from Center City and the Historical District, Philadelphia’s only Crowne Plaza is the perfect location for those looking to explore everything that Philadelphia has to offer. Guests enjoy the value of well-lit free parking and free Wi-Fi throughout our hotel. Female travelers can upgrade to our Dedicated Women’s Traveler Wing. This key card access-only area features rooms that offer extra amenities such as vanity kits, robes and slippers. We also offer Executive Level rooms, with 24/7 access to our Executive Lounge, where guests can grab a light snack or beverage. All of our 337 guest rooms feature new bedding and the Crowne Plaza Sleep Advantage Program. Our 100% non-smoking upscale property is just a short drive to the PA Convention Center, and minutes from Please Touch Museum, St. Joseph’s University, the Barnes Foundation, and all local historic landmarks - all of which are easily accessible via public transportation from our hotel as well. All of our 337 guest rooms feature new bedding and the Crowne Plaza Sleep Advantage Program – custom-made to ensure a great night’s sleep when you travel. We completed renovations on our 7,000 SF of flexible meeting space in January, making it the perfect spot for your next event. Avenue Grill, our restaurant and lounge, is open daily for breakfast, lunch, dinner and room service. Make your next stay in Philadelphia a memorable one by choosing Crowne Plaza Philadelphia.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Free parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 929 reviews
    • 8.9 "Location is great."
    • 7.9 "Good service."
    • 6.1 "Average cleanliness."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.9 "Vibe wasn't good."
    • 3.6 "Bad amenities."
    • 3.1 "Horrible pool."
    • 1.8 "Disappointing internet connection."
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    Overall Rating

    6.9 Good
    Based on 287 reviews
    • 8.8 "Location is great."
      8.3 "Great parking, according to 83%."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 7.4 "High value."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
    • 4.6 "Vibe wasn't good."
    • 3.6 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.3 "Pool is below average."
    • 2.1 "Disappointing internet connection."
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    Overall Rating

    6.7 Good
    Based on 390 reviews
    • 9.2 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.9 "Disappointing food."
    • 4.6 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.0 "Horrible pool."
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    Overall Rating

    6.0 Okay
    Based on 148 reviews
    • 8.7 "Location is great."
      8.8 "Great parking, according to 88%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Vibe was decent."
    • 5.0 "Food is average."
    • 1.5 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall Rating

    6.7 Good
    Based on 102 reviews
    • 9.0 "Terrific location."
      8.8 "Great parking, according to 88%."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.2 "High value."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
    • 5.3 "Food is average."
    • 5.0 "Rooms are ok."
    • 1.8 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Accessible parking"
    data provided by TrustYou

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