Just two blocks from the Pennsylvania Convention Center, and in walking distance of Love Park, the Franklin Institute and the Philadelphia Museum of Art, the Sheraton Philadelphia Downtown Hotel is surrounded by the city’s cultural and corporate headquarters. Experience our hotel’s multimillion-dollar transformation, starting with our revitalized lobby. The Link@Sheraton(SM) experienced with Microsoft® has been expanded, allowing even more connections to home, the office, and fellow guests. Our state-of-the-art Sheraton Fitness center and indoor pool have also been updated, as has our welcoming Terrace restaurant. Unwind in one of our 757 guest rooms, complete with the plush Sheraton Sweet Sleeper® Bed. Let our planning and banquet staff transform our 58,000 square feet of newly updated event space into the perfect venue for conventions, board meetings, or any occasion you’d like to celebrate.
Price was the best compared with other hotels in the area with the same amenities
we stayed for the 4th of the July weekend and the view for our room was fantastic! we could see the fountain and basically the whole city. the room was very comfy and clean. I would definitely go back again.
the bathroom in the lobby could have been cleaner.
Did not like the room, it was not clean specially the bed and the sheets
Difficult check in , limited room service ( late in day) minimal food options in hotel
The hotel was convenient to get to and located in a wonderful part of Philadelphia. The staff was extremely helpful and offered great advice on dining and transportation. The parking at $20 a day was very reasonable compared to experiences in other cities.
nothing comes to mind.
The hotel location is superb for visiting Philadelphia. Easy in and out. Parking is $20 per day. I was disappointed thst my hotel carpet was stained and felt dirty.
Room was clean and had a good view. Front desk was able to accommodate my group of friends by placing our rooms next to each other. The price was a good value as wel.
Wasn't enough blankets in the room. Happened to be in the lobby and asked for some to be brought up to the room. 30 minutes later, nothing. So I called the front desk from the room and requested blankets and they arrived in a few minutes.
Requested King Size Bed given Queen. Parking very expensive 26.00 for 8 hrs of parking time. No discount as a hotel guess.
1-Was not told that the reservation is for an accessible room. 2-AC needs filter change,I turned it once then a VERY bad smell was all over the room.I had to spray my cologne all over to cover it up.
I booked my stay at the Sheraton Philadelphia in January 2014. Upon arrival in September 2014, I was told there was a problem with the reservation. "Misha" stated "there was a technical glitch on our end which we knew about in the Spring." When asked why I wasn't notified, "Misha" stated "We didn't have your information and it was an oversight on our part" Needless to say, I was not happy and did not stay at the Sheraton because they did not have a room for me. Misha's customer service skills were very poor, it doesn't help to say "I understand where you are coming from" when clearly she did not. She also had a deer in the headlights look when I questioned her about my reservation. Do not stay at the Sheraton Philadelphia.
The staff was very friendly.
We stayed here following a stint at a similarly-classed hotel two blocks away that lacked Sheraton's brand recognition. We figured we were in store for a slight upgrade, or at least a lateral move. Instead, this was a substantial downgrade. The rooms were dingy (we saw two -- we figured the first room we were assigned to must be a dud, as there's no way this could be a standard Sheraton room -- but the second room was a dud, as well), with low ceilings and stains on the carpeting. Also, I used the gym: Overlooking the design, whereby hotel pool users walk through the gym for access, this, too, was poor. Also dingy with low ceilings. Unless they find a way to substantially compete on their price point, which is unlikely due to the nature of their branding image, there is about a 0% chance that I would stay here again.
The attention was good and the room
I was there and it was an electrical damage and i wanted to be relaxed at room watching tv or listening music but was a bad experience withouth electrycity i will never forget that day.
The pool was ok and the location was great only 15 minute drive from old city
I book for a King size bed and when I get there they give me a double bed queen size room.. I will never go back to that hotel again.. And the room was very dusty and dirty
The staff was great suoer friendly and knowleadeable.
Friendly staff. Clean rooms.
The indoor pool area was drafty.