Overview

Sheraton Philadelphia Downtown Hotel

201 North 17th Street, Philadelphia, PA 19103, United States
+1 215 448 2000

$146+

Overall guest ratings

7.6/10 Good
Based on 4,005 reviews

Review highlights

  • 8.4
  • 8.1
  • 4.4
  • 4.3

Good to know

  • Great view

Nearby

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    About

    Just two blocks from the Pennsylvania Convention Center, and in walking distance of Love Park, the Franklin Institute and the Philadelphia Museum of Art, the Sheraton Philadelphia Downtown Hotel is surrounded by the city’s cultural and corporate headquarters. Spend the day relaxing at our indoor pool or maintain your routine while on the road at our fully-equipped Sheraton Fitness. Our state-of-the-art Sheraton Fitness center and indoor pool have also been updated, as has our welcoming Terrace restaurant. Our 759 guest rooms complete with the Sheraton Signature Sleep Experience invite you to wind down after a busy day. Modern amenities like flat screen TVs and High Speed Internet Access keep you connected to the things that matter most. Let our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion you’d like to celebrate.

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    Starwood Hotels

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Cable or satellite TV
    • Meeting/Banquet facilities
    • Express check out
    • Coffee shop
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 4,005 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      10.0 "Easily accessible by car, said 100%."
      8.6 "Business sites within easy reach, said 86%."
      8.6 "86% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      8.4 "Lovely bar service, according to 84%."
    • 5.8 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.2 "Rooms are ok."
    • 4.4 "Value below average."
      3.5 "65% thought it was overpriced."
      4.3 "57% said beverages were too expensive."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
      4.0 "60% didn't like the architecture."
    • 4.0 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
      2.6 "74% said the bathroom was dirty."
      2.1 "Dirty pool, said 79%."
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    Overall Rating

    7.7 Good
    Based on 1,922 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.3 "Near to public transport, according to 93%."
    • 6.3 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.0 "Rooms are ok."
      3.3 "67% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      4.4 "56% were disappointed with the minibar."
      2.3 "77% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      1.1 "For 89%, the rooms looked old."
      3.4 "66% were unsatisfied with the kitchenette."
      1.9 "Air conditioning was criticized by 81%."
      4.8 "52% criticized the small bathroom."
    • 4.6 "Value below average."
      4.0 "60% thought it was overpriced."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      2.3 "77% thought the facilities needed updating."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
      4.0 "60% thought it was overpriced."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 1,121 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 5.7 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.6 "Value below average."
      3.8 "62% thought it was overpriced."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.7 "83% thought the facilities needed updating."
    • 4.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.3 "57% were disappointed with the minibar."
      1.1 "89% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      2.1 "79% had problems with the shower."
      3.1 "69% were unsatisfied with the kitchenette."
      1.5 "Air conditioning was criticized by 85%."
    • 4.2 "Internet is poor."
      3.8 "62% thought it was overpriced."
      4.2 "58% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 400 reviews
    • 8.4 "Location is great."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      2.2 "78% complained about the bathroom."
      2.4 "76% had problems with the shower."
    • 4.5 "Value below average."
      3.4 "66% thought it was overpriced."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.1 "Internet is poor."
      3.4 "66% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 560 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.2 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      3.5 "65% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.5 "Pool is below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    data provided by TrustYou

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