Beautiful Renovation and Central Location As the closest full-service hotel to Sky Harbor International Airport with a 24-hour complimentary airport shuttle and the only hotel with a stop on the METRO Light Rail system, the Crowne Plaza® Prepare to be pampered with our fully renovated rooms, upscale comfort and friendly service. The Crowne Plaza® is the perfect site for your next meeting. We feature 18,000 sq ft of renovated flexible space, and with your Crowne Meetings Director and 2-hour RFP response, planning an event has never been easier. The 24-hour Business Center and free Wi-Fi throughout the hotel help the business guest stay connected. We are minutes from top companies such as Honeywell, State Farm and Arizona State University. The METRO Light Rail system is the best way to explore Phoenix. From our hotel's stop, you can enjoy seamless access to downtown Phoenix, CityScape and Tempe Mill Avenue Entertainment District. Sports fans can easily watch the Suns play at US Airways Center or the Diamondbacks play at Chase Field. Designed to meet all your needs, this hotel offers can easily watch the Suns play at US Airways Center or the Diamondbacks play at Chase Field. Designed to meet all your needs, this hotel offers a redesigned full-service restaurant, lounge and coffee kiosk with Starbucks products. Rejuvenate in the updated Fitness Center with state of the art True equipment or in our outdoor heated pool and spa.
Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown.
The staff were very freindly. I ate at the resteraunt and found it to be surprisingly good
The location so close to Sky Harbor Airport. The size and comfort of the room. The frequency of the airport shuttle.
The service and competence of the bar staff left a lot to be desired. The lobby entrance is so dim that it looks really dingy and rundown, which, unfortunately, gives a poor first impression that colors everything else you see subsequently.
the courtesy of the gentleman at the reception desk and efficiency checking us in.
on arrival at hotel front entrance, no one to help take luggage from car to reception area (there was a staff member with cart just inside the entrance but we were totally ignored, he calmly looked away while we struggled to get the luggage inside) and no coffee maker in room
convenient to airport and good value for money
Every one of the service people at the hotel was extremely polite and helpful.
The fee for parking at the hotel was $6 a day, but I was told I would not pay for the night I stayed at the hotel. It was only applicable for the four days I left my car for my trip. However, when I returned I was told there was a $12 valet fee for the night I stayed there. WHAT???? That was NEVER mentioned and the attendant didn't charge me when I said I'd never heard of that.
Wonderful location and availability of shuttle service. Staff was friendly and efficient.
Evrything from the attention paid by the employees to the cleanliness and comfort of the room. Would definitely recommend it. Great price also for such a luxurious looking room.
Nothing I can think of. Then again, I just stayed one night. Came at 18h and left by 10h the next morning. From this point of view, it was perfect.
The pending charges placed on my checking account that are still present 4 days after my stay
Within 4 min drive of airport terminals. The new Metro Tram runs past the front of the hotel giving acess to Mesa and central Phoenix every 10 mins. There is a free shuttle bus service from all airport terminals to the Metro station evry 12 mins.
In room air conditioning was very noisy.
Over night stay only. It was excellent