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Reserved two queens, no one informed us that there were none left on arrival.
Renovated rooms are very comfortable and stylish. Deluxe rooms have a patio and stall shower. Staff throughout the hotel were very friendly and helpful. Buffet breakfast is extensive and well priced. Public areas have been beautifully redone. Did not dislike anything
The rooms were nice. The area had many restaurants within walking distance. Close to the freeway and easy to get to. None.
The beds were great! Somewhere in my booking it had "airport" in the name...but we were a relative long way from the airport! Also our room had a smokey smell to it...
Very friendly staff. Great location. Great value. Definitely will stay here again
Bed. Linens. Pool. Exercise room I would rather have had a non handicapped room so that I could have used the tub
The housekeeping staff and maintenance were excellent! Very courteous and friendly The pool was NOT HEATED as advertised! ! Thr Rixton Pub was the WORST food and service ever! Very overpriced and orders were all wro g and food tasted horrible. No one ate their food. 100$ non refu fable dog fre
It did not feel welcoming
Great location, close to the highway and a ton of restaurants. When we got to our room the temperature was 79* and kept climbing, lowering the setting did not help. We left for dinner, called front desk and they said someone would be up shortly to look. 2 hours later, we returned to the room and the temp was now 80* and nobody had been there. It took a second call, someone came up, fixed it, and then an additional hour before the room was comfortable to sleep in...
Everyone from the two gentleman at the front desk to the woman who cared for us in the 'pub' was extremely pleasant. They obviously value customer service a lot. The only nit-picky thing I can even think of to put as 'bad' would be that the doors and fixtures for the door seem older and don't seem like the most secure thing.
Staff was helpful and very welcoming. Nice upgrade next to the pool for $10.
We loved the friendly staff! We arrived after 11:40pm and was greeted by a wonderful lady at the front desk. The breakfast was amazing, hot tea, coffee and ice water was served 24 hours. Warm cookies on the counter after dinner, really hit the spot. When we needed anything, the staff responded. Hotel was clean and very well kept. Highly recommend! I wouldn't change a thing!
I loved our room, booked through Kayak and got an amazing deal on the King suite which included office area, living room area, fridge, microwave, beautiful room with a view. My boyfriend and I are poor college kids who just wanted a lovely inexpensive get-away and the room was so beautiful for such a good price. Their free breakfast was also really good. Lots of healthy options! Free tea and coffee all day. Free wi-fi. Loved it. The pool was a bit small, but we went around 10 and no one else was using it, so it was a lot of fun. We were looking for fine dining or nearby sushi places to make a special evening for ourselves and asked the concierge for good local places. She handed me a list that included Dennys and Outback Steakhouse, mostly international chains. I asked if she had any more specific suggestions and she told us to just drive down the road. I was really disappointed that they didn't have any more helpful suggestions, but we found a delicious sushi spot through the magic of Google anyway.
I was somewhat comfortable there, but something is lacking in the comfort level. The hotel needs to be remodeled. It is adequat for an emergency or quick unplanned trip. But if I were traveling for a vacation or pleasure, I would have chosen another hotel.
Room was clean and very nice with all the amenities! The kitchenette feature was outstanding! Location was not all that great, but very convenient regarding the freeway and the side of town I needed. The public spaces were few and small, but not there for that.
The room size. Common areas smell of ??
I would stay at this hotel again. I did not try the breakfast but I was very pleased with the cleanness of the hotel, the service and the quietness. The only negative experience was the keycard to get into the building would not work. Had to get it exchanged 3 times, and it was not working still. We had to get in through another door that was on the other side of the building. Other than that, our stay was a pleasant experience that we would repeat.
It's a little farther from the highway than most- and therefore quieter. The grounds are quite nice and have immediate access to an urban trail system adjacent a canal and a nearby park. Staff were quite friendly. Good, hot breakfast. Clean all around. Only quibble is the location of the TV on a small table, with sharp edges. This would be easy to bang into in the middle of the night.
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Nice and clean rooms. Great location as it is near many restaurants and close to the freeway. No traffic noise at all. Breakfast was okay but pretty much the same every day. It needs to be changed for those of us who stay in hotels for a week stretch.
We were very pleased with this hotel. It was more than we expected it to be. The staff were friendly, the room was clean, breakfast was abundant, and parking was easy. Nothing.
staff, comfort, breakfast, amenities
That staff was sincerely incredible! Everyone made you feel as though you belong. I would stay there again! Nothing. I genuinely lived it there.
The staff was very nice. We stayed for six nights and don't have a single complaint. The rooms were nice especially for the nightly price but the beds were not the plush comfortable ones- but it was not uncomfortable either. The pool was nice for kids to splash around in but not a laying out type of pool as it is beside the parking lot.
Stayed there for 5 nights and found every member of the staff to be very friendly and polite. The room was very nice and the kitchen was equipped with anything you needed. It was easy to get in and out of on frontage road. Would stay there again.