Gertrude's - Phoenix

4.3 based on 478 reviews
Cuisine Type American
Price Range $31 to $50
Neighborhood Camelback East

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Sun 12/16
2 guests
7:30 PM
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+1 480 719 8600

About Gertrude's - Phoenix

Gertrude’s Restaurant, nestled inside the Desert Botanical Garden, offers a fresh new food experience focusing on ingredients directly from growers in Arizona and the surrounding region.
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drink (1)
food (3)
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food (3)
drink (1)
interior (1)
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Menus

  1. Seasonal Menu
  2. Brunch Menu

Reviews and Ratings

4.3
Excellent
Based on 478 reviews
Noise Level
Moderate
4.1
Food
4.4
Service
4.4
Ambiance

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beautiful setting
botanical garden
chicken thighs
flat iron
food was good
menu
outdoor patio
patio dining
prickly pear
service was excellent
4.0
Good
Dined Apr 29 2018

Perfect brunch experience. Amazing location, superb menu, beautiful place and MAGNIFICENT service. Mary was the most amazing host we had in a long time. We will be back!

4.0
Good
Dined Apr 29 2018

Definitely an upscale menu with interesting choices. There is something for everyone. The food was very tasty and the presentation. The patio dining is very enjoyable with nice views. The service personnel is well trained and knowledgeable. This place is worth the effort and reservations are highly recommended.

3.0
Okay
Dined Apr 29 2018

The parking lot is a little far from the restaurant if you have issues walking. Bring your cane or scooter

4.0
Good
Dined Apr 29 2018

We always dine at Gertrude's while visiting the Botanical Garden. We enjoy the ambiance, the food and the views. The service is friendly and the food is fresh and appetizing.

2.0
Mediocre
Dined Apr 29 2018

we had to ask a couple of times for the sides that went with our appetizer, there was only 3 other tables occupied for an early Sunday dinner but we were pretty much ignored. Service was off.\ni had a bay shrimp salad - really boring- needed more color needed salt or something, just bla.\nAmbiance is great but really need to work on service and lighting is just awful inside - too high and glaring.

4.0
Good
Dined Apr 29 2018

Second time eating here within one month. We had company in from out of town and wanted to treat them to something special. Gertrude's did not disappoint. Everyone had a wonderful time, food and service was really great.

4.0
Good
Dined Apr 29 2018

Fantastic night out with friends. Gertrude's never disappoints. Food, drinks, service and atmosphere are excellent. Thanks everyone on the Gertrude's team- you have a great spot with wonderful food and service.

3.0
Okay
Dined Apr 29 2018

I thought the restaurant was lovely but the food was overly expensive and lacked in value.

4.0
Good
Dined Apr 29 2018

We always go to Gertrudes when we visit the Desert Landscape garden. Always eat outside and thoroughly enjoy it. MUST have reservations.

4.0
Good
Dined Apr 29 2018

Gertrude's menu has really evolved and the food is amazing!! The best patio in the valley!

3.0
Okay
Dined Apr 29 2018

I have been to Gertrude's many times and it never disappoints. It is my first spot to take visitors and they always live it as much as I do. Service is exceptional and good is great but what did you do with that fantastic slaw?!?

3.0
Okay
Dined Apr 29 2018

It was a rainy Sunday morning, and we weren't sure just what we would find. We were pleasantly surprised that our reservation was accurate, and we were seated right away. The service was excellent (we are always delighted when our server is a mature woman who is both knowledgeable and professional), and the food was very good.

4.0
Good
Dined Apr 29 2018

Outstanding

3.0
Okay
Dined Apr 29 2018

Gertrude's dining experience was very pleasant food and service was good.\nthe only negatives, were the women's restroom is out of order and the music although very lovely, was a little loud for conversation.

4.0
Good
Dined Apr 29 2018

Met Cousins there from four different states: AZ, MN, ND, and CA. We had a fantastic time!! Sat outside and the setting was wonderful. Our waiters were GREAT!! Time was unrushed and much enjoyed.

4.0
Good
Dined Apr 29 2018

This was my first time dining at Gertrude's and I will definitely go again. My food was excellent and the service was the best. We sat outside and the view was breath taking!

4.0
Good
Dined Apr 29 2018

This is our second visit to Gertrude's in the Botanical Gardens in Scottsdale, as we try to visit AZ once a year from NY . We love the farm fresh cousine and spectacular garden setting in the Scottsdale Botanical Garden. The astmosphere is zen-like as you feast in the cactii garden either for lunch or dinner. This visit we ordered the stuffed paccheri with porcinni mushroom stuffing, roasted corn covered a variety of smoked spices, dover sole and flatiron steak. We shared the panna cotta with fresh berries and roasted honey bits for dessert. Our waitress Kristen was patient with our many inquiries and most accomodating.

2.0
Mediocre
Dined Apr 29 2018

This restaurant was recommended by a friend. However, it did not live up to expectations. The venue is very noisy - not a place for conversation. There are no bathrooms in the building - how they get away with that is beyond me. The food sounded good, but did not live up to expectations. The small garden salad was the best part of the meal, but the agave vinegrette has a bitter flavor. The chicken salad is more like onion salad. It tasted nothing like chicken, just tasted heavily of chives and spices. The seasonings overpowered the chicken - it could have been any kind of meat....you cannot taste chicken. I asked for bread with my salad and they brought about 8 slices attractively served. However, it must have been sitting out, already sliced, because it was dried out on the ends. I wanted water with my meal, but I got a glass of ice with a splash of water. When the waiter came to fill my glass again he dumped in more ice cubes with what he added before I could ask him to just give me water. The menu items were overpriced. I'm not sure what they are aiming for, but they miss the mark. I would not return.

4.0
Good
Dined Apr 29 2018

Andy, our waiter, was excellent. He was very personable and knowledgeable. The food was very good and the atmosphere perfect.

1.0
Poor
Dined Apr 29 2018

The only great thing about it is that's inside the desert botanical gardens (beautiful place), other than that I don't see a reason to go. Food was not that great at that price range. The velvet cake was overpriced.

4.0
Good
Dined Apr 29 2018

My wife and I both were extremely pleased at the outstanding quality of our meals, and exceptional service.

1.0
Poor
Dined Apr 29 2018

Food was generally delicious, especially the clam appetizer. However when the server spills your wine bottle on you, and all you get is a feeble 'sorry', the service has failed. Fortunately there are many good alternatives in the area that express care for customers. Won't be returning and urge others not to as well.

4.0
Good
Dined Apr 29 2018

It was a beautiful day and a beautiful setting for an afternoon lunch. The food was good and the service was great.

3.0
Okay
Dined Apr 29 2018

We always receive great service and excellent food at Gertrude's. Make reservations ahead of time, usually busy. Dine outside and enjoy the gardens.

4.0
Good
Dined Apr 29 2018

We have always had a good experience here. The staff is knowledgeable and accommodating. The food is always good.

3.0
Okay
Dined Apr 29 2018

We had reservations for 7:30, but when we arrived at 7:30 we were told we'd have to wait about 20 minutes, but could be seated immediately inside. Not the best experience, because it was very, very noisy! But I love Gertrude's, so you are forgiven. Next time I'll wait for the outside table!

4.0
Good
Dined Apr 29 2018

Happens to be inside the gates of the Desert Botanical Garden, which is quite spectacular in its own right.

4.0
Good
Dined Apr 29 2018

Waiter was outstanding with very good food and beverage recommendations.

3.0
Okay
Dined Apr 29 2018

Good food. Excellent service. Gorgeous setting. I highly recommend visiting Gertrude's after a day at the Desert Botanical Garden.

2.0
Mediocre
Dined Apr 29 2018

For. That. Location food. Need to. Be out. Of. The. Normal .\nNeed. A. New chef or. New management!!

4.0
Good
Dined Apr 29 2018

This was our first visit to Gertude's and we will go back. The Sunday lunch offerings were varied and delicious. Two of us had the frittata, our third person at the Eggs Benedict. We also had Mimosas and the Donut Hole dessert. Service was quick and attentive. The server was very knowledgeable about the menu and was able to answer any questions we had.

3.0
Okay
Dined Apr 29 2018

Second time dining at Gertrudes, which is considered by many to be a top Phx restaurant. When we went in June, it was empty, dirty and very uninspired. Decided to try in combo with our visit to the Luminarias. Had to go thru 3 different hostess stands in order to be seated at our table-kind of ridiculous really. Our waitress was very good, very knowledgeable. The food was good, but honestly pretty boring. Three of us ordered the flat iron steak which is really, really unusual for our group as we all consider ourselves foodies but the menu just wasn't that interesting. That said, 2 of us thought the steak was very good, one thought just okay. The beet salad was good, the arugula salad, which we ordered was replaced with spinach but we weren't given a choice it was just delivered that way. At that point, we really didn't want to send it back and it turned out fine. Biggest disappointment was the desert. Donuts good, ice cream sandwiches bad. It's an expensive restaurant and we kind of decided that we were not awed enough to go to the trouble of going there again.

4.0
Good
Dined Apr 29 2018

Excellent food. Great wait staff. Comfortable and beautiful outdoor seating. This restaurant came recommended and I would definitely recommend.

3.0
Okay
Dined Apr 29 2018

Experience may have been great had I made reservations in time to get patio seating. Inside it's much too loud to call the evening 'special'. Again, outside would have been a memorable view, but inside was just another busy restaurant, without attention getting or memorable decor. Food was good but overpriced for the experience.

3.0
Okay
Dined Apr 29 2018

Great location with a nice outdoor eating area, adjacent to Botanical Garden. Combine the two for a great evening outing.

3.0
Okay
Dined Apr 29 2018

Eggs Benedict was cold, english muffin burnt. In lieu of potatoes, ordered side salad with dressing on the side; the salad came dressed. Friend ordered full arugula salad but the size served was definitely not a full order. This visit was very disappointing.

4.0
Good
Dined Apr 29 2018

Steak was amazing! Ambiance was romantic and serene.

3.0
Okay
Dined Apr 29 2018

Seating ambiance on the outdoor patio is truly outstanding. We were there on a perfect Phoenix day, sunny and about 70 degrees. Gorgeous vegetation surrounded us as we watched quail walking through the flowerbeds just inches from our feet. Our server was extraordinarily pleasant, attentive but not overbearing, knowledgeable about the menu, and willingly accommodated special dietary requests. Manager went out of his way to thank us for coming as we were leaving. Food was extra fresh, focus on local ingredients (though a somewhat expensive) so I would call this more of a special occasion spot rather than a regular rotation.

2.0
Mediocre
Dined Apr 29 2018

Convenient after a day walking in Desert Botanical Garden . Nice place cor a cocktail but very overpriced for average food. All 3 hamburgers were overcooked.

3.0
Okay
Dined Apr 29 2018

Our server Mary was excellent. She described the dishes ingredients and prep with great flair. She was very knowledgeable of the ingredients as well as the surrounding gardens. She was very attentive and appreciative and makes you want to plan your next visit.\nSunday 1/29/31 1:30 rez

4.0
Good
Dined Apr 29 2018

Another fantastic meal at Gertrude's! The new spring brunch menu just came out and the selections were a mix of old favorites and some exciting new dishes. Tried the big eye tuna tartare, hummus and split the new breakfast burrito. Great service, great venue and a beautiful setting. we will definitely be back in a few weeks when the spring dinner menu comes out.

3.0
Okay
Dined Apr 29 2018

We had dinner after visiting the botanical garden - Las Noches de Las Luminarias. Our expectations were exceeded. Cuisine is mainly mexican. The restaurant was very busy, given the special event. But the service was very good. Sit outside if you can; the ambiance is quite nice.

4.0
Good
Dined Apr 29 2018

I always enjoy Gertrudes. We sat outside for a beautiful sunny day which we were in dire need of. Love the food. Fantastic non-alcoholic beverages.

4.0
Good
Dined Apr 29 2018

Mary, our server, was engaging without being intrusive. She readily offered us ideas without 'steering' us towards any 'house favorites'. My wife and I ended up having a fabulous breakfast brunch including 2 cocktails (specials), eggs Benedict on Ahi, a wonderful frittata, a shared half order of French toast with raspberry sauce (amazing!!!) followed off with ricotta donuts with caramel, raspberry and chocolate sauces, and coffee (hey we had just finished climbing Camelback) nearby. Great morning!!!!!

4.0
Good
Dined Apr 29 2018

Great outside seat. Beautiful garden setting. Excellent service. We've eaten here many times and the food is always great. Full bar, nice big cocktails, local beer and wine. A must.

4.0
Good
Dined Apr 29 2018

Pamela was great! Highly recommend the ricotta donut holes! The music man was the perfect accompaniment!

4.0
Good
Dined Apr 29 2018

Great atmosphere in the Desert Botanical Garden! Cool vibe with a guitarist playing. Food was interesting, fresh and very tasty. The service was exceptional as they tried to meet my specific requests. Waitress was nice and personable. A little pricey but so worth it!

3.0
Okay
Dined Apr 29 2018

A great place located within the Desert Botanical Garden. The food and service are very good. There's always live music for weekend brunch. The outside patio is a real treat during good weather.

4.0
Good
Dined Apr 29 2018

Gertrude's never disappoints. We have eaten there several times and always find it to be delicious and adventurous with great servers. We love the inventive use of local ingredients like cactus fruit for sweetening and in jams. The food is excellent and the servers are knowledgeable and attentive.

4.0
Good
Dined Apr 29 2018

The setting within the Botanical Gardens is spectacular. It is near the entrance so easy to start with a meal or end with a meal. We both had the daily special--chicken salad fried wrap--slightly spicy and very tasty. We shared the apple quince cobbler with vanilla black pepper ice cream which was very, very good. The wait staff is very friendly, attentive and helpful. The indoor restaurant is somewhat noisy, but no more so than most restaurants. The outdoor patio area is lovely, very romantic and would be perfect for a special occasion.

1.0
Poor
Dined Apr 29 2018

I can't really give a review since they closed the garden with no notice. The park ranger wouldn't even let anyone across the bridge. The only notice they put up was a sandwich board at the entrance to the drive - I drove 45 minutes to meet up with friends from out of state and we ended up going to Old Town Scottsdale instead. Barrio Queen was great.

2.0
Mediocre
Dined Apr 29 2018

While the outdoor setting was amazing the meal was not pleasing due to our over-zealous waiter. We ordered appetizers and he continued to push us to order our entre. We finally ordered. We ordered soup and an entre. Unfortunately within minutes our order came out. Including the soup AND the entre when in fact we hadn't even finished our appetizers. Certainly soup and entre should never come out together. Finally while we were still finishing our meal he came out with the desert menu and held it in his hand while asking us if we were interested in desert. We felt what could have been a wonderful meal was less than wonderful due to the unprofessional service. Seems that additional training is in order.

4.0
Good
Dined Apr 29 2018

I had requested outside dining but because the weather was very cool we opted to dine inside. Outside heaters were not yet in place.\nOur luncheon choices were very good.\nInside noise level was most uncomfortable. We didn't linger over coffee and dessert because of the noise level.

3.0
Okay
Dined Apr 29 2018

This is a small indoor & large outdoor seating venue. It is inside the Desert Botanical Gardens in Phoenix. It was my 1st time there & my wife has been here 3x's now. All of the guests that visit us love touring the gardens & then going over to Gertrudes for some good eats & drinks. A good venue, with the cactus gardens to view surrounding the venue. You can relax, recharge & enjoy a great ending to your day.

3.0
Okay
Dined Apr 29 2018

Truly the most beautiful patio in Phoenix! And the food is great, too! Scrumptious fried curried tofu appetizer and delicious black bean soup. Seared scallops were amazing.

3.0
Okay
Dined Apr 29 2018

A special setting and inspired menu. Even with a limited diet we had choices and the service was outstanding.

3.0
Okay
Dined Apr 29 2018

Excellent lunch. The food was delicious, perfectly prepared. The service was fair at best.. The waitress was pleasant but not friendly or solicitous of our meal or needs. Perhaps indifferent is the best description. \nAnd yes we would return; the food was that good.

4.0
Good
Dined Apr 29 2018

So we're out-of-towners visiting the Phoenix botanical gardens, it's starting to get dark we're and running out of time to find a nice restaurant for dinner. Quickly snagged a table at Gertrudes without really checking it out. What a treat we were in for. The smoked (flavor) and fried (texture) tofu was very tasty, helped greatly by the EPIC tomato kasaundi sauce - flavor and richness for days. Hummus was a big hit for the whole table, with the cucumber making a convert out of one of us. The Sea Island red beans and quinoa was really filling: crunchy chickpea tempura (sprinkled on as little pieces) was the PERFECT texture to this delicious salad.\nThe gertie burger: originally ordered 1 to split (given our raid on appetizers), however, within 2 bites it was clear another would have to be ordered. Served with fingerling potatoes (which are so good and generous in portion size, we took the leftovers 'home' to our hotel suite and enjoyed them cold). Our sassy and awesome server who didn't mind that we minnesotans wanted to sit outside,(whilst everyone else was indoors) helped make it the absolute perfect experience, and we can't wait to go back!

3.0
Okay
Dined Apr 29 2018

Gertrude's was a pleasant experience. The waitress was very knowledge about the menu and explained things very well. The food was very good, but on the spendy side. It was our anniversary so it was well worth it. The staff in the restaurant proper were very kind and had smiles on their faces.

3.0
Okay
Dined Apr 29 2018

Pre-Lumi dinner.\nOur party of 6 was seated on the patio. It was a chilly night and the staff quickly distributed heaters to our table. We ordered the Brussel Sprouts for appetizers and fingerling potatoes for appetizers. The potatoes were as expected, but the Brussel Sprouts were a disappointment. They were mostly raw and did not have much flavor. For entree's we all ordered the signature burger. The arrived cooked to order and were very tasty. While we were waiting for dessert, it started to rain. The staff seem well prepared and quickly distributed umbrellas over the table were diners we still eating. We have eaten here several time and the food is nothing special. Overall the restaurant is convenient if one is planning on meeting at the botanical garden. Otherwise I would not make the trip. There are many other restaurants in the valley with better food and prices.

4.0
Good
Dined Apr 29 2018

The food and service was excellent! Indulging in Baked Alaska was on my 'Bucket List'! What a pleasant surprise to see it on the special New Years Eve dinner menu. I was able to check one more off, making it a special evening with my family! My g grandson said the P& J. Sandwich was the best he ever ate!

4.0
Good
Dined Apr 29 2018

surprisingly remote for the middle of the city, great surroundings and the food well prepared and service truly outstanding.

3.0
Okay
Dined Apr 29 2018

My husband and I ate at Gertrude's on our anniversary with 3 of our adult children. As someone who wears bilateral hearing aids, I found the restaurant to be on the noisy side. The service was excellent. I also thought things were a bit pricey. I'm happy to pay more for a special occasion, but thought $7 for brussels sprouts on top of $30 for scallops was a bit much. The food is absolutely delicious. We felt like between the price of our 5 dinners and drinks plus the $150 worth of luminaria exhibit tickets that it was an unnecessarily expensive evening.

4.0
Good
Dined Apr 29 2018

Wonderful place to stop on your way back to the airport. Part of the Phoenix botanical garden. Extra special in the evening when the Dale Chihuily glass. Sculpture is lived amongst the landscape.

3.0
Okay
Dined Apr 29 2018

Interesting menu with decent service. My Pasole' wasn't cooked enough, but otherwise all food at a table for 7 was delicious. A good place to start or finish if you are going tot he Botanical Garden.

1.0
Poor
Dined Apr 29 2018

We went to Gertrude's the same evening we attended Luminaria. We had out of town guests and wanted to make it a special occasion. The menu selection was poor and the food was barely adequate.We each tried something different and none of us enjoyed our food.\nOur server was friendly and attentive, and the restaurant managed the time very well given that the Botanic Gardens were very busy that night. Having said that, it was not very busy at the restaurant, so perhaps others are already staying away. I would not go again.

4.0
Good
Dined Apr 29 2018

Service was amazing! They were very accommodating with our request not to be seated outside since it was raining. We sat at the Chefs Table and got to see the inner workings of their kitchen. Very memorable night!

4.0
Good
Dined Apr 29 2018

Wonderful celebration with family before the Los Noches de Luminaries. Everything was perfect! This is our holiday tradition! Thank you for the memories!

4.0
Good
Dined Apr 29 2018

Beautiful night, fabulous setting, wonderful food. Gertrude's is a favorite.

4.0
Good
Dined Apr 29 2018

We sat outside and the staff made sure the heaters were working around us.\nOur waiter was very pleasant and made sure that we were doing ok the entire meal.\nOur meals were very tasteful and nice big servings.\nThe birthday desert was delish and beautifully presented!\nWe would recommend this to our friends and family, especially for special occasions.

2.0
Mediocre
Dined Apr 29 2018

We had reservations for 4:30 and the sun was streaming through breaks in the blinds....some tables had no annoyance from the sun , but quite a few did. We were seated where the sun actually hurt my eyes and I had to use my hand to block the sun....staff seemed unconcerned about the issue. We asked to be moved to another table , but that didn't happen because we were reassured that the sun would go down eventually( there were plenty of other tables available). The menu has changed since I ate there previously.....not changed for the better! The food was just ok and pricing a little on the high side. We will return to the Luminaries again next year , but we will definitely not be eating at Gertrude's.

3.0
Okay
Dined Apr 29 2018

Went there for Las Noches, it started pouring, so we ate early at Gertrude's (our reservation was for 7:30, they took us at 7:00). The blackened scallops were surprisingly good. It's small, I wouldn't make a special trip to eat there, it's convenient if you're visiting the Desert Botanical Garden.

2.0
Mediocre
Dined Apr 29 2018

Even though we made reservations we had to sit outside in the patio. Was not comfortable with the cold but was told no other options other than to bring over another heater. \n\nServer was very curt and not engaging. Left bill just after 5 min serving meal. Disappointed one of us asked for a to go box. No closing remarks, thank you or inviting us back.

4.0
Good
Dined Apr 29 2018

Amazing food start to finish!! Highly recommend.

1.0
Poor
Dined Apr 29 2018

We were here to see the holiday lights. the restaurant was very loud.\nThe service slow but friendly.\nThe bean soup was warm not hot and tasted like it was out of a can.\nThe chicken wrap was warm rather than cold...probably sat out too long...no good for mayonnaise, and served on a hot plate.\n\nSince it was the holiday lights there were other places to eat we did not know about...oh well, won't be back anyway...lighting not very good

4.0
Good
Dined Apr 29 2018

Great experience- good food, service was attentive.

4.0
Good
Dined Apr 29 2018

Gertrude's is always a good choice. We eat there whenever we are going to the gardens for a special event, like the luminaries.

2.0
Mediocre
Dined Apr 29 2018

We met friends to see the holiday lights at the botanical gardens and decided to dine at Gertrude's since it was so convenient. While there was nothing overtly negative about the experience, there was also nothing inspiring to make it a memorable meal or dining experience. The menu lacked direction in that they couldn't decide what type of food they wanted to specialize in. They were also out of a few main dishes on the menu. The food we ordered took longer than reasonably expected and was OK at best. We understood they were extra busy due to the event at the gardens, yet I would think they should have been prepared for that. There overall experience was average, which was well below what we expected as well as paid for our meals.

1.0
Poor
Dined Apr 29 2018

We took our out of town guests there during Las Noches de las Luminarias and we were, frankly, embarrassed and really wished we'd taken them somewhere else. After hearing great things about this restaurant, I made reservations for the four of us. I specifically requested inside seating but when we arrived, we were told that those tables were reserved and they would have to seat us outside. Well, it was freezing and the heaters did not help. What made it worse was walking by at least two empty tables on our way outside and the fact that the kitchen so poorly timed our food that our entrees came out before we had finished our soup which then got cold because it was so cold outside. They should have ensured we were finished with our soups before bringing our entrees in such cold weather. Lastly, the food was only average and, for the prices they charge, that was enough to never send us back. I would highly recommend going somewhere else.

4.0
Good
Dined Apr 29 2018

Great outdoor dining in the botanical garden with our family. Has a great kids menu too

2.0
Mediocre
Dined Apr 29 2018

The restaurant itself is nice. The setting fantastic, but the food, so, so. I would suggest sticking to appetizers, salads, wraps or sandwiches. I ordered a flat iron steak that was full covered in a delicious peppercorn sauce. The steak itself was low quality. It was tough and full of gristle. I had to dissect it to get a few edible pieces. Definitely go but don't spend good money on the low quality entree.

3.0
Okay
Dined Apr 29 2018

Got the wrong order, waiter not very attentive. Wrong food was still delicious.

2.0
Mediocre
Dined Apr 29 2018

I loved the mussels that no longer exist. I didn't like the clams. They just weren't the same. Service was very slow but ok.

4.0
Good
Dined Apr 29 2018

Dined with our group of 10 while at the Botanical Garden Luminarias event. Everyone enjoyed their cocktails and dinner entrees. I recommend the blackened scallops and roasted vegetables but many different entrees across our group and no one was disappointed.

3.0
Okay
Dined Apr 29 2018

We always like dining at Gertrude's...especially after one of the DBG classes

2.0
Mediocre
Dined Apr 29 2018

Too expensive. ( $86.00/2 people/ no entree ) The grits were excellent, rice dish had too much vinager, the desserts were very good. Crowded, but could be the time of year. All employees were professional & cordial.

4.0
Good
Dined Apr 29 2018

Everything perfect. Never happens! Patio dinner and cuisine and weather heavenly. You guys my rico! 2nd time!!

4.0
Good
Dined Apr 29 2018

Great evening dinner. Food was great and service was exceptional.

4.0
Good
Dined Apr 29 2018

Very pleased with food & service. Really liked the entree options. Very unique & flavorful. Waitress knew the menu & offered options. Very pleasant experience.

2.0
Mediocre
Dined Apr 29 2018

A friend and I chose to eat at Gertrude's following a tour of Las Noches de las Luminarias on December 22. Anticipating that it would be crowded, I made a reservation more than two weeks in advance. When we arrived and checked in, we were taken to a 2-top table where I would have had an unobstructed view of the kitchen. I calmly and respectfully asked to be re-seated to which the hostess reacted with a huff. She finally did in fact give us a new table that was acceptable. I noted, however, that the bad table she tried to give us remained unoccupied for the remainder of the evening. Was very disappointed in their attitude - which I have never before encountered there or in most any other restaurant.

2.0
Mediocre
Dined Apr 29 2018

What a huge disappointment. Granted it was a very busy time with the Luminarias going on. We decided to change things up a bit by dining at Gertrude's instead of the DBG buffet which we had enjoyed for years. The prices are shameless given quality and presentation. We asked for bread and waiter drops it on the table with no bread plates. The Korean chicken was frozen in part. The Venison was lovely but the presentation was dark and not very appealing. Waiter never asked if we wanted coffee or dessert. His loss... Never again!

4.0
Good
Dined Apr 29 2018

Special Garden to enjoy and a wonderful outdoor dining experience. Terrific service and delicious food options. Highly recommend!

3.0
Okay
Dined Apr 29 2018

Excellent food...service a bit underwhelming. Noisy. Chilly sitting by open door to patio.

4.0
Good
Dined Apr 29 2018

Food and service all exceptional. And our waiter helped us get our food and bill in a timely manner so we could get out to see the luminaries.

4.0
Good
Dined Apr 29 2018

Perfect for a dinner with an out-of-town guest before taking in Las Noches de las Luminarias. Everyone was very attentive. Eccletic menu that was fun to puruse.

2.0
Mediocre
Dined Apr 29 2018

The service was quite good.\n\nThe atmosphere is absolute garbage! For such expensive prices and the way it bill itself and yet the restaurant has zero ambiance. The lights are on very bright, the bus people run around like a Waffle House with dishes, the door is open to the outside. Just doesn't make any sense.\n\nAs for the food, it is mostly ok/average. Nothing great. The venison is actually pretty good and the korean chicken is tasty. The sirloin is terrible...it is a slab of fat and gristle that is vritually impossible to eat! Then there are the sides...they make even less sense: absolutely disgusting tastewise and they are not even cooked right. The mac & cheese was burnt and hard, the macaroni inside hard and it had no cheese or taste. The spinach frittata was horrible to look at and tasted even worse.\n\nWon't return.

3.0
Okay
Dined Apr 29 2018

I always take visiting guests to the Botanical Gardens and usually always have lunch at Gertrude's or early dinner. It seem's the prices have gone up considerably and the choices have gone down. The food was good, but $14.00 for a BLT and chips? And $17.00 for a burger?\nI will think twice before going again.

4.0
Good
Dined Apr 29 2018

We were very happy with our evening at Gertrude's. The food was excellent and the waitress very attentive and personable. Hostess (or person seating us) was the only negative of the evening. Unfriendly, non responsive....was wondering if she was even alive!

4.0
Good
Dined Apr 29 2018

We dined on the patio on a beautiful night in Dec. during the luminari festival. Our waiter was friendly, attentive and helpful. We enjoyed a delicious dinner with quiet conversation on a warm Dec . evening.

3.0
Okay
Dined Apr 29 2018

We made the reservation through Open Table, and the restaurant confirmed with us a day or two before. We were greeted and seated right away, and were accommodated with our change in our request to sit outside under a heater. The outside patio was chilly, but the heater made it very nice and cozy. We live in town, and we were pleased to see the menu had local wines, beers, and menu ingredients. \nI had the sirloin and ancho chili mac 'n cheese, which was delicious. My husband had the side dish of salmon, which he said was the best salmon he had ever had. He also had the corn chowder which was equally delicious. \nThe waiter recommended the Dos Cabezas red blend wine, and it was outstanding. Our waiter was mostly attentive, although we felt he was a bit anxious to have us finish up.\nWe were eating there after attending the Luminarios event at the Garden, and it was a lovely way to top off a lovely evening. \nThe ambience of the patio outside is very nice.

3.0
Okay
Dined Apr 29 2018

The wait staff was efficient and nice but not intrusive. The overpowering rotting fish odor in the indoor dining area was very off putting so we were glad to be seated outdoors far from the doorway. It wasn't temporary as we still smelled as we were leaving. Perfect outdoor dining experience until the area heated sputtered and was removed with no relocation of other unseated area heaters. Fortunately it was close enough to the end of our meal that we didn't get too cold. Sad wine list. The hummus was awful but great seeded crackers. Both top sirloins were smothered in a poorly seasoned chipotle jus and tough. The green chili mac&cheese was excellent. The Sonoran style fried rice was over spiced and not a pleasant combination of spices. The Korean chicken thighs were excellent but served on cold undercooked Brussels sprouts. The side of creamy grits were lovely and should never be altered. Creativity is good but finished product has to improve greatly. Beautiful surroundings can only carry so much. I would go again but be very mindful of this experience.

4.0
Good
Dined Apr 29 2018

Portions on the smaller side so leaves room for dessert\nUnusual combinations that are great

3.0
Okay
Dined Apr 29 2018

We attended the Desert Botanical Garden to see the luminaria, and at at Gertrudes on the patio first. The food & service were very good. The hostess talked on the phone rather than attending to seating people; similar experience the last time we ate here. Our waiter was attentive. Dishes were cleared after checking if we were done. Plenty of heat lamps on patio; it was not very chilly, it was quite comfortable.

4.0
Good
Dined Apr 29 2018

After enjoying Luminaries in the Garden, we had dinner on the 'heated' patio with friends. Although after dark on a December evening, we were very comfortable seated outside under a patio heater. The waiter was very personable, efficient, and attentive. Gertrude's is a great place to relax and dine, have a drink or snack after a Garden visit or for a special occasion. The food was excellent.

3.0
Okay
Dined Apr 29 2018

We've been to Gertrude's on several occasions and have always had a good experience. The night we were there recently, we had excellent service and most of the food was okay, but didn't really stand out as excellent. \nGreat: the cauliflower appetizer and the smoked salmon\nGood: the wine list and service\nPoor: the Korean BBQ chicken thighs were tough, chewy, and the flavor was overpowering\nAlso, the Fried rice dish we were very excited about came with burnt chinese broccoli. It was explained to us that the tops are supposed to be charred, however, these were falling apart charcoal and inedible. My husband sent back just the broccoli but never got another portion. I sent back my whole dish and it came back with the broccoli cooked to perfection, however, they reheated the entire dish so the poached egg was not a poached egg anymore and the rice was overdone and sticky. I hate to write a bad review because we've had really good food here in the past. Perhaps it was just an 'off' night but I felt we didn't get the quality of food we expected.

4.0
Good
Dined Apr 29 2018

I bring my grandkids every Christmas Season for 4 years and friends in between. Always fabulous but this year a young man by the name of Matthew made it extra special. A evening to remember! Thanks.

2.0
Mediocre
Dined Apr 29 2018

The food was average, nothing special at all -- and certainly not special enough to warrant the prices.\n\nOur waiter made us feel rushed after 45 minutes. It was obvious he wanted to clear the table and get ready for the next seating. Not cool what we had been there less than an hour.\n\nI have been to Gertrude's twice before and always enjoyed it. Not sure I want to return after this last go-round.

4.0
Good
Dined Apr 29 2018

Although we reserved a table we decided to sit at the bar. The 2 bartenders were friendly and entertaining. Our food came out fast and was delicious. Flavors went bang! Our taste buds exploded. We'll be back.

4.0
Good
Dined Apr 29 2018

Ambiance was superb. Service was friendly and we were acknowledged by ALL associates. We enjoyed the well prepare venison and Marlin entrees. The bartender eagerly produced a specialty after dinner drink. A fabulous kick-off to the Holiday lights of the garden. Thank you for a memorable experience. I am confident we will return.

4.0
Good
Dined Apr 29 2018

I recommend combining a visit to the Desert Botanical Gardens with a lunch or dinner at Gertrudes. The food and drinks are good...the outdoor patio lovely...and the service was very good.

2.0
Mediocre
Dined Apr 29 2018

An underwhelming experience. Elements of my entree were served cold. Undercooked Brussel sprouts with no color. Underseasoned venison. Thoughtless presentation. Had higher expectations for a $30+ entree, and what turned into to a $200 tab with wine, tax and tip. Scallop dish and panna cotta however was spot on and delicious. Doesn't make up for the rest of the faults during dinner.

4.0
Good
Dined Apr 29 2018

Highly recommend grabbing a bite here if you're visiting the botanical gardens!

4.0
Good
Dined Apr 29 2018

Always an enjoyable and unique dining experience! The pate appetizer was exceptional, my Niman Ranch sirloin perfectly prepared and my companion's marlin cooked just right. We shared the pana cotta for dessert - it was a small portion but the perfect end to a delicious meal!

4.0
Good
Dined Apr 29 2018

As always, Gertrude's comes through with good food, service and ambience.

4.0
Good
Dined Apr 29 2018

Great reaturant! Well worth the drive and the gardens are lovely

4.0
Good
Dined Apr 29 2018

Gertrude's was outstanding! From the prickly pear cosmo to the melt-in-your mouth blackened scallops and corn choux, it was a most memorable evening at the Desert Botanical Garden location.

4.0
Good
Dined Apr 29 2018

I always try to sit outside because it is simply too noisy inside. The food and service are terrific but way over-priced.

3.0
Okay
Dined Apr 29 2018

Make sure you visit the desert botanical garden during Luminaria event this holiday season. It's great for an adult date night or a group outing with friends. Christmas carols, lights, and adult beverages warm the soul while you walk through the garden at night. It works up an appetite which is perfect because Gertrude's is right there to satisfy your every craving. I enjoyed a wonderful venison filet coated with an ancho chili rub. The dish came with two sides: baked spinach and a date puree that balanced the flavor of the venison perfectly. Pair the dish with a glass of Santa Christina Cabernet Sauvignon and you're set. The donut holes are not to be missed! Fried on the spot and dipped to your liking in chocolate, caramel, or prickly pear sauce - delicious. \n\nThe food prices are in the $$$ range, but you get what you pay for: amazing food and a delicately set ambiance. My husband and I had a great date night. Thank you, Gertrude's!

4.0
Good
Dined Apr 29 2018

Great Food Choices - service was wonderful... loved the area

4.0
Good
Dined Apr 29 2018

Wonderful food, ambiance and overall great Servive.

4.0
Good
Dined Apr 29 2018

We had pre-matinee brunch at Gertrude's. Very good food and very good service. Great outside seating with heaters, also. We'll go back!

3.0
Okay
Dined Apr 29 2018

Great food. Great Service. Table location...only fair...I would expect to have made a reservation and receive a seating location somewhere other than next to the kitchen entrance.

4.0
Good
Dined Apr 29 2018

The food was excellent! The service was impeccable! The noise level was a little higher than I care to have, but everything else was perfect!!!

3.0
Okay
Dined Apr 29 2018

Service was outstanding! The staff might be one of the friendliest, from the hosts, to the bartenders, servers and bus staff. Had lived in Phoenix for 20 yrs, had never been to the BG. Now I have gone to Gertrude's three times in four months and my family has gone to the BG once. What an eye opener.\n\nNever forget to ask for what is available via specials. If you don't ask, you might miss a gem or two.

2.0
Mediocre
Dined Apr 29 2018

At this location, just inside the gates of the Desert botanical garden is a nice stopping off point for dinner after a day or early evening in the gardens. There is an interior seating area and A nice heated patio. The interior could be a little bit more intimate it is long and narrow and with people walking through the front door is kind of breezy. The service could've been a bit more attentive. We had to wait for a few items that should've really been promptly served. There is a full bar and selection a specialty cocktails, and a nice selection of starters. What was a bit shocking was the sticker price however. For example about $.75 worth of charred cauliflower was $13. Beef and a square of fried chili mac & cheese was $34. There are also other basic burgers and wraps on the menu that were really not in keeping with a full dinner menu, and these were in my opinion overpriced also. Hopefully the profit was being funneled back into the gardens.

3.0
Okay
Dined Apr 29 2018

The food was great and so was the service. We ate outdoors which seemed better than inside.

4.0
Good
Dined Apr 29 2018

Fabulous service, lovely courtyard seating, really good and interesting food! I've never been disappointed here!

4.0
Good
Dined Apr 29 2018

It was very nice and we loved our food. We come every year and it always wonderful..

4.0
Good
Dined Apr 29 2018

Chef Matt and crew do fantastic food. There was a 90 person group and they easily served them and the rest of us with no problem. Food was fantastic. Do not miss the pate and the fried tofu appetizers. Great mixed drinks also.

4.0
Good
Dined Apr 29 2018

The menu cannot be matched, and a great variety of flavors await your taste buds at Gertrude's. Not for the average diner, this restaurant is primed for the foodie searching for unique combinations of fresh ingredients and flavorings. An excellent date venue. Eat a great meal, take a walk through the botanical garden, watch the sunset, all in one great location.

2.0
Mediocre
Dined Apr 29 2018

Poor menu selections. Bartenders more interested in jokes amongs each other instead of serving

4.0
Good
Dined Apr 29 2018

Lovely atmosphere with all the trees lit up. We ate outside and the heaters kept everyone warm!

2.0
Mediocre
Dined Apr 29 2018

We were underwhelmed by this food. The prices and descriptions had me hopeful we were in for a big treat, but we were underwhelmed. Pasta did not taste fresh. Steak was ok. Kids mac and cheese was pretty good. Chili's thrown in everything. Nice touch but not enough. I am very sorry but we will not be recommending our friends to this overpriced, but average food. The setting was the only thing that kept me from getting upset about how disappointed I was.

3.0
Okay
Dined Apr 29 2018

Very nice evening....Luminaria..with friends who had never been, so Gertrudes new to them but not to me ..I loved my Salad with Salmon. My favorite..but I'm going to try that mobster burger next time‼️‼️

4.0
Good
Dined Apr 29 2018

Fantastic food, great service.

4.0
Good
Dined Apr 29 2018

Lovely food. Good service. Great setting!!

2.0
Mediocre
Dined Apr 29 2018

We have loved Gertrude's since it opened and been there 8 times, usually bringing friends, which is what you want. The last 2 visits — both in the last two months — have been bad. Many of your dishes have taken a downturn —Particularly the variations on the smoked pork gumbo, which used to be a standout. As long time DBG members we want to love Gertrude's, but that's over. Last Friday 3 of the 6 of us really didn't Ike the smoked pork pozole. Lacking taste and season and full of rough, twiggy vegetables that don't belong in Posole', which is how you are supposed spell it. We let the manager know, but other than 'sorry, I'll tell the chef', not much response. It's not just the posole. Visit before, your striped marlin dish was both uninspired as well as dry and overlooked. The version of smoked pork gumbo that time was barely OK, also lacking in flavor and a far cry from a year ago's. The blue crab salad was excessively mayonaisey and not very flavorful. Not to mention you want $8 for a local beer that nobody else in town has the guts to charge more than $4 or $5 for. Come on! We won't be back until the AZ Republics food critic gives 4 stars or better on a new review, which we're going to suggest he do. I'm also complaint to the DBG as well. It's a real shame, as Gertrude's used to be really great and we had a number of good meals and experiences there. You need a new chef!

3.0
Okay
Dined Apr 29 2018

Went to dinner after viewing the luminaria.\nService was good.\nI had Korean chicken thighs that were very good. The two had hamburgers that were very good.\nOnly problem was bread service was late and came with meal.\nMy mom dropped a ring and after I called them they looked and found it and called me back--very nice!!

3.0
Okay
Dined Apr 29 2018

The venison was excellent! I would definitely order it again at Gertrude's.

3.0
Okay
Dined Apr 29 2018

Wonderful service, creative menu, fresh food, a bit loud due to decor (concrete floor, nothing to absorb sound). A bit higher priced.

4.0
Good
Dined Apr 29 2018

Our wait staff were very good and even recommended an excellent wine that wasn't the most expensive. All the food was great. One guest wasn't happy with thier meal and the staff immediately refunded the amount. I really couldn't ask for a better experience. This was the second time we have eaten at Gertrudes, both time for dinner.

4.0
Good
Dined Apr 29 2018

Great service, excellent food, good bar and wines available. \n\nFood was served hot and comes in an expected amount of time. Service is very good. Outdoor patio is very nice and has heaters for the cooler months.

2.0
Mediocre
Dined Apr 29 2018

The marginal service and food is outweighed by the stunning views.

4.0
Good
Dined Apr 29 2018

Excellent brunch on the patio. Really a special place.

4.0
Good
Dined Apr 29 2018

Brunch on the patio was awesome!

2.0
Mediocre
Dined Apr 29 2018

This is a casual cafe with upscale restaurant prices. We won't go back.

4.0
Good
Dined Apr 29 2018

Got seated close to our reservation time. Server was knowledgeable and mostly on top of things (waited too long to get water refills).

2.0
Mediocre
Dined Apr 29 2018

Beautiful, quiet, romantic patio. Very small entrees with a fancy presentation and an even fancier price tag. Staff were friendly. Service was average. Food was mediocre to poor. Two entrees , one glass of wine...$100 before gratuity. Left hungry and underwhelmed.

3.0
Okay
Dined Apr 29 2018

I wanted to have a unique and memorable birthday for my wife. Gertrudes food and drinks were prepared like artwork. The Garden Rita definitely delighted my wife's taste buds. I had the Korean Chicken and my wife Tye Blackened Scallops. Both dishes were amazing. However the appetizers (fried tofu and Creado would have been enough for two). We didn't care for the community cat or the Blackhawk which flew overhead while on the patio. It was brief and expected since the armory is nearby. Totally felt great hospitality from the entrance to the exit. I would recommend for couples or groups. The minor complaints didn't interfere with great service and food!

2.0
Mediocre
Dined Apr 29 2018

The food was tasty but the 'bay shrimp' salad was very small and the shrimp tasted fishy. $18 for a minimal salad with no sides of any kind is excessive. Gertrude's is a pleasant place to eat if you are visiting the Desert Botanical Garden and don't care about money. The beef dishes are better, very tasty, but still very much over priced.

4.0
Good
Dined Apr 29 2018

Food was great...a slight glitch but quickly fixed. Very nice eclectic wine list with a good amount of Arizona wines. A little high on the echo , but still manageable for talking. I will return. ...

4.0
Good
Dined Apr 29 2018

Such lovely spot - besides people watching, there's great bird watching, tooM

3.0
Okay
Dined Apr 29 2018

Checking out Gertrude's, I saw that Mushroom Bolognese was on the menu.\nI made a reservation and the dish did not disappoint. It was delicious.....perfect blend of tastes and textures. We are ready to return for the same dish.

4.0
Good
Dined Apr 29 2018

The waiter we had was slow to get started, (i.e., sat with menus for 15 minutes before taking order). He also took a very long time to get our drinks. Many others that just arrived were served before we got our drinks and only after asking for them. After that, things went smoothly. Food was great. Ambiance was great.

2.0
Mediocre
Dined Apr 29 2018

We were there for lunch. I had the BLT, one of my favorite sandwiches, because the server said their's was one of the best interpretations of a BLT he's ever had. It was good but where was the bacon? It was like so many other restaurants that serve this staple of all sandwiches and leave off the bacon. I think I had one slice! When our server checked on us and asked how things were I said my sandwich could use more bacon he said 'kinda of skimpy on the bacon huh?' But didn't offer to get me more. If you're going to serve a BLT then serve it with bacon, otherwise sell it as a tomato and lettuce sandwich. As a DBG member I'll go back but the jury is still out on whether this is a good value or not.

4.0
Good
Dined Apr 29 2018

Food options where different, very eclectic! Service was great!

4.0
Good
Dined Apr 29 2018

This is a wonderful, centrally located restaurant.

4.0
Good
Dined Apr 29 2018

Chef Matt was awesome!! Came and chatted with us. We will come back again.\nThanks

4.0
Good
Dined Apr 29 2018

We've been to Gertrude's numerous times over the years - mostly for breakfast and lunch. This was our first dinner. It was during the Bruce Munro light exhibit so we knew it would be crowded and it was. I made reservations through OT and requested the patio. We arrived an hour before our reservation as we wanted to walk around the exhibit. We checked in at Gertrude's when we arrived just to let them know we were there and wanted patio seating. They already were expecting to seat us there and told us they would txt us when our table was ready. When we arrived for our reservation we were promptly seated. Our waiter was attentive and knowledgeable. We would have preferred the entrees include a little more in the way of sides since the prices are on the high side. I ordered a burger and my wife ordered a salad. We split our orders. Both were quite excellent. We dine out a lot both here and internationally and I don't hand out the 'excellent' rating lightly. The wine list is quite adequate and varied. The ambiance of the patio is exceptional. The whole experience was quite nice. The hosts were very welcoming, our waiter was very attentive, the fare was excellent and the patio ambiance was great. Can't ask for much more.

3.0
Okay
Dined Apr 29 2018

We've had breakfast and lunch here a number of times. This occasion was a breakfast during the Chihuly exhibit over Spring break. The breakfast menu has improved greatly over time. When we first started coming it was mostly pastry and yogurt on the menu. Now there are a variety of full blown breakfast entrees that are quite interesting and very well done. Even something as simple as eggs over easy we're a level above what you might get at your normal breakfast place. The menu has a large variety to choose from, the ambiance is outstanding, the coffee is very good (important to me), and the general atmosphere is very very nice. Have not done dinner yet, but its on our list.

4.0
Good
Dined Apr 29 2018

We have breakfast here often before walking the garden. The menu is quite varied with some great full breakfasts as well as light alternatives. Service is always good, food is excellent and ambiance is excellent. Breakfast is now only on weekends but that works fine for us.

4.0
Good
Dined Apr 29 2018

Gertrudes provided a truly unique dining experience.What more could we ask for,dining outdoors surrounded by beautiful plants, birds, and blue skies Our server Matthew added his personal touch to a wonderful day. We will be returning soon to again enjoy the wonderful food selections ,reasonable prices and beautiful scenery.

2.0
Mediocre
Dined Apr 29 2018

There is no place in Phoenix with a more beautiful setting for lunch with friends. Just make sure you don't order the posole. They haven't a clue about making it. I'm sure some of the other dishes must be quite acceptable.

2.0
Mediocre
Dined Apr 29 2018

I have always had good meals here, and had talked it up to my 3 friends. They were all very disappointed and not sure any of them will go again. Two had the fried chicken thighs which were highly recommended - neither were very impressed - too crispy and the beans too spicy. I ordered a special which wasn't ready to be served so had to settle for a wrap, which was fine but not what I was looking forward to. The veggies were very good. So not sure I would recommend it to friends or not.

4.0
Good
Dined Apr 29 2018

My daughter from Denver joined me, and we had a superb dinner, outside on the patio in the twilight. It was superb. Attentive waiter, great food, atmosphere was fabulous. Nothing more to say !!

4.0
Good
Dined Apr 29 2018

Delicious food. Terrific staff.

1.0
Poor
Dined Apr 29 2018

The place was very simply decorated and much like a coffee shop. Food was over priced for a very simple presentation and taste. Desert was recommended by the server and was not a pudding as described but a very small cake with carmel on the top.

4.0
Good
Dined Apr 29 2018

Food was delicious. Three of us had different orders and all loved. Our server was excellent - very helpful in making suggestions. The host was a little confused - so our table reservation/seating started out a bit rocky. Once there, all forgotten because of great service and cuisine.

3.0
Okay
Dined Apr 29 2018

Just a bit below my expectations. I think the menu is a bit narrow, I would like more choices.

4.0
Good
Dined Apr 29 2018

Great food, beautiful setting!

4.0
Good
Dined Apr 29 2018

There was a children's party in the dining room, nothing against kids but no expected at a Resturant like this at this time of night. Noisy and disruptive. Probably a one time event and bad timing but Did affect our dinner.\n\nThe meal and service were superb. Smoked tuna was amazing and the brick pressed chicken was excellent. Wine list was excellent also. Service very very good! \n\nWill try again and sit outside when not hot. Will not stay again if there is a party. Acoustics do not help with the noise.

2.0
Mediocre
Dined Apr 29 2018

Chicken thighs and baked beans $20+? I chose the soup and salad because the cucumber gazpacho sounded wonderful for a warm, beautiful AZ night. Instead, without even asking me, I was served cold, and very dry, pea soup! My friend's chicken thighs were dry and served in a bowl on top of the beans. My husband's lamb, miniscule proportion. The only winner was a Gertie burger. The server did comp my meal and apologized. Too bad such wonderful ambience was compromised by overpriced, underwhelming food.

4.0
Good
Dined Apr 29 2018

I ate dinner with five friends at Gertrude's two nights ago, and what an experience! We ate outside on the patio next to the fountain, and as you can imagine, the desert setting was in full bloom, and it was stunning. It was Restaurant Week, so we all ordered from the special menu and were not disappointed. My starter was the heirloom tomatoes, and they were so flavorful. Clearly they were picked from someone's garden that morning. I ordered sand dabs, and they were sweet and light. Then came dessert: Gertrude's famous donuts. I can't remember when I have had donuts last, perhaps at Gertrude's! These are quite special, as they come with three dipping sauces. They are crunchy and decadent. You will not be disappointed if you order these. The wait staff is attentive and professional. Gertrude's, thank you for such a memorable evening!

3.0
Okay
Dined Apr 29 2018

We were disappointed this time. My wife's duck was not very crispy and the flavor was bland. I had the scallops and I thought they were a bit under cooked. We enjoyed the wine and cheese plate appetizer.\nhe salad we split was also very good.\nMaybe next time.

4.0
Good
Dined Apr 29 2018

Wonderful dining experience. Our server was great and fun! The view and sunset was spectacular!

3.0
Okay
Dined Apr 29 2018

The food is OUTSTANDING. I had the chicken salad sandwich which was unbelievable! \nService was a bit slow as usual but who wants to go fast in such a lovely setting.\nOutside dining is delightful.

4.0
Good
Dined Apr 29 2018

Great food, wonderful service and located in one of the loveliest venues in town. The seasonal changes in the menu and the locally sourced items make a big difference.\nThanks for another fantastic experience.

3.0
Okay
Dined Apr 29 2018

This is a place that has something for everyone. We have a group of friends who get together for a meal each month, and have vegans, carnivores and paleo diets in the group. Gertrude's has a fantastic outdoor setting, wonderful food and very good service. We have enjoyed every visit to Gertrude's and plan on coming back again and again. The seasonal and well sourced menu is a treat, the wine list is a good one, and the service people are professional but not stuffy.

4.0
Good
Dined Apr 29 2018

An excellent experience at Gertrude's. The brunch options were varied and interesting. The wine list is good with local and regional options. Our service was attentive without being overwhelming - just perfect for a lazy brunch. The outdoor patio area is a treat, and the food was just great. Thank you for another wonderful meal.

3.0
Okay
Dined Apr 29 2018

The restaurant itself is very nice, in the botanical garden. To be fair, we were there in June so it was pretty dead. Our service was excellent, but the food was just okay. Not bad, just not very special. That said, I would probably try it again in the Fall.

3.0
Okay
Dined Apr 29 2018

Lunch at Gertrude's was delicious and the outdoor atmosphere and ambiance was pleasant, relaxing and soothing. It was nice to share the experience with nature--the beauty of the environment as well as the birds. Our server was friendly, informative and warm.\nI look forward to a return visit there someday!

4.0
Good
Dined Apr 29 2018

Gertrude's is always wonderful. The weather on the patio next to the Desert Botanical Garden was perfect and the food was delicious. The scallops melted in your mouth. It is on the expensive side but it was well worth it for us.

4.0
Good
Dined Apr 29 2018

I took an old friend who was in town from California. Requisite for us is a close in location, good food, service and ambience, as well as where we can have a conversation without unnecessary background music. We found all of the above at Gertrude's outdoor patio dining on a perfectly\nbeautiful evening. Our server, whose name escapes me, was spot on knowledgeable about the wine and food recommendations, the service was impeccable. We didn't have to wait for attention, nor were we rushed. the pace was perfect. My guest commented that this was definitely a great way to spend an evening. From him that was a great compliment to my choice and to Gertrude's fine dining experience. Cudos to all, I will be back and I'm sure my guest will as well.

4.0
Good
Dined Apr 29 2018

The service is excellent; food and cocktails are delicious! There is no better setting than the beautiful Desert Botanical Gardens for any dining occasion.

2.0
Mediocre
Dined Apr 29 2018

very disappointed in food, and wine selection. unanimous feeling of all four persons in our party.

2.0
Mediocre
Dined Apr 29 2018

We have been to Gertrude's three times, our first experience was quite lovely, sat outside and enjoyed the scenic beauty of the Botanical gardens, the food was a welcome respite. Second visit was not as endearing as first, food was marginal at best and pricey for what we got. Third visit was a foursome, we were seated at the entrance door to outside patio, it was a brisk night and our comfort level soon deteriorated. We asked to be moved but received a cold shoulder form staff. Our entrees came out, had the broiled beet salad and added the flat iron steak, because of our seating location my steak soon turned cold, although it was very tasty. My fellow diners also complained that their food soon turned cold. for the ambiance and food pricing i believe this restaurant missed the mark, a lower priced menu with more choices would better fit the gardens theme.

4.0
Good
Dined Apr 29 2018

Had a wonderful brunch with a friend. The food was magnificent, and the service was even better. Put this into the setting Botanical Garden setting and you could not ask for more.\nThis is a great find, and a great value. I am already planning my next visit.

1.0
Poor
Dined Apr 29 2018

I ordered the Salmon Tartare for lunch and received a disc about 1.5 inches wide and one inch thick. Also, there was a large container of chips, that I cannot eat due to the high carbs. This was represented as a brunch. It tasted fine, and it had salmon in it, but it hardly qualified as a meal. The menu provides no cooked fish, and very little that is low carb, outside of a bowl of greens, which my wife tolerated. After seeing the web site representations of the dinner menu, I expected more. The service was bad. We asked the server to bring us a dinner menu so we could decide if we should come back later, and it never showed up.

4.0
Good
Dined Apr 29 2018

Good food, service and outdoor patio. Would recommend.

2.0
Mediocre
Dined Apr 29 2018

Have always enjoyed Gertrude's but disappointed this time......not a fan of this year's fall/winter menu. Marlin? Chicken thighs? And our little neck clams were full of black sand and basically inedible. Ambiance and service as expected .....and they did take the clams off the bill without us having to ask but I highly doubt we will go back unless we are at the Garden and looking for lunch.

3.0
Okay
Dined Apr 29 2018

We often enjoy an early dinner at Gertrude's before evening classes at the Desert Botanical Garden.

4.0
Good
Dined Apr 29 2018

The service and servers were terrific. Food--great. Cauliflower appetizer a wonder:

4.0
Good
Dined Apr 29 2018

Gertrudes has something that no other restaurant has: it's in the DBG garden! The DBG garden is the most beautiful inspiring relaxing place in the world in my opinion. There's nothing like soaking up the Sonoran desert in style and grace. The staff are on top of things. We love the new chef (Mark Taylor). The wine list is affordable and delightful. The only reason we rated it a 4 instead of 5 stars is that the bar menu is too cloyingly sweet and not competitively modern enough. We wanted the bar menu to be like Blue Hound or Bitter & Twisted. We also wanted the menu to indicate allergy items (lactose, gluten, nuts, etc). On the plus side, the menu offers rare items such as venison and creative genius (sonororan fried rice). For ambiance, we were seated by the loveliest fountain and surrounded by herbs, vegetable plants and of course cactus. Just what the doctor ordered before an amazing night of jazz in the garden.

4.0
Good
Dined Apr 29 2018

Menu unique and creative. Love the online reservation. Service outstanding.

4.0
Good
Dined Apr 29 2018

We visited Phoenix from out of town and spent a great afternoon bumming around the Desert Botanical Gardens before having a light dinner at Gertrudes. The food was amazing, we loved it! I think it was a bit noisy inside, but the outdoor seating was delightful.

2.0
Mediocre
Dined Apr 29 2018

Since it is the only restaurant in the Gardens besides the cafe we decided to give it a try. We all felt it was a bit pricey and the menu was sorely lacking old standbys for those not adventurous in their food choices. The four of us wound up ordering hamburgers which were adequate but expensive. We did find the service was good.

4.0
Good
Dined Apr 29 2018

Birthday party for 7. Food and service were excellent. Very accommodating for special requests related to the birthday. Patio dining was outstanding. Only suggestion for Gertrude's -- need Crown Royal at the bar. We will return.

4.0
Good
Dined Apr 29 2018

Ranks at the top of one my favorite places to eat. The ambiance of the outside eating area is unmatched, and the food is good too.

1.0
Poor
Dined Apr 29 2018

Bread service was CHARGED for and on top of that, it was ice cold in the center. Brussel sprouts side dish was over done and too salty. The cactus cosmo cocktail recommended by the waiter tasted like cough medicine.

2.0
Mediocre
Dined Apr 29 2018

Horrible dining music played on low quality speakers on the patio. Kitchen exhaust goes right onto patio so we smelled like charred burgers the rest of the night. My $35 entree consisted of three medium sized scallops with a tomato sauce. Waaaay overpriced entree. Best part about this place is the botanical garden.

4.0
Good
Dined Apr 29 2018

The entire experience was lovely!

2.0
Mediocre
Dined Apr 29 2018

Disappointed in the food, atmosphere, noise level and food quality. Won't return.

2.0
Mediocre
Dined Apr 29 2018

The Blue Crab Salad presentation was poorly designed as an entree. With no accompaniments, it was overpriced and left me eating off my friend's plate to feel as if I had complete a meal. Her entree was at least twice mine in size. Hers was well accompanied. After all, it was my birthday we were celebrating! My entree didn't do its job.

3.0
Okay
Dined Apr 30 2018

Gertrude's is a good dining option if you are planning to visit the Desert Botanical Gardens. Our party of four was there for dinner before touring the Bruce Munro Sonoran Light exhibit and it worked out very well. I wouldn't say that the food is outstanding, but everything we ordered was properly prepared and flavorful. The menu offers some interesting selections. The service was timely, but the waiter simply brought our check without determining if we were interested in having dessert. The inside space seemed noisy and congested, but the outside patio is quite lovely.

4.0
Good
Dined Apr 30 2018

Creative and tasty menu. We had a Monday lunch with a visiting parent...two treats in one with access to the garden. We enjoyed the BLT special that day while our guest had a delicious (BIG) hamburger. Attentive server and not rushed through meal, even though we saw folks waiting as we left. Reservations recommended.

4.0
Good
Dined Apr 30 2018

the service is professional, the food is great but not as a varied menu as some of my friends would like - its a healthy place to eat, the outdoor seating is great shade is available and rather zen as we were there at lunch and even though there were a lot of people there we coukd converse quite easily.

4.0
Good
Dined Apr 30 2018

Food, service, and Ambiance were all excellent. This restaurant sits in the desert botanical garden. Beautiful setting and great food. It was our first time, but we will be back.

2.0
Mediocre
Dined Apr 30 2018

A pleasant restaurant but very overpriced for the food and ambiance. The deep fried spicy macaroni is a juvenile item on an adult menu. Tables near the entry / kitchen are little better than sitting in a cheap diner.

4.0
Good
Dined Apr 30 2018

Always a favorite when I am visiting the Botanical Gardens. For an afternoon lunch or before a music in the garden event,.

2.0
Mediocre
Dined Apr 30 2018

For many years Gertrudes has been a 'go to' restaurant when friends or family come to town. But the new very limited menu was a disappointment. I would consider prices on the high side and no longer worth a visit to the Garden. Sadly we will not be returning for lunch or dinner.

4.0
Good
Dined Apr 30 2018

We've eaten here before and love the changing seasonal menu and the use of local foods. Menus are creative and tasty, with plenty of vegetarian options for our friend who doesn't do meats.\n\nThere is a problem with small black ants at the tables around the edge of the courtyard, but our waiter was happy to move us to a table with no ants.\n\nLove the occasional quail and roadrunners who visit the outdoor patio portion of the restaurant.

1.0
Poor
Dined Apr 30 2018

The fried chicken and ham were not good. The presentation of plates was poor . Our entree plates of food wee not finished. We had heard several nice reviews, but I don't think those reviews were at all accurate.\nTwo chicken wraps were good. Maybe the salads are ok, but we did not have any.\nWe will not be going back to Gertrude's anytime soon.

3.0
Okay
Dined Apr 30 2018

We combined dinner at Gertrude's with a beautiful evening in the Desert Botanical Garden lit with Bruce Monroe's Spectacular fiber optic displays. Oh what a lovely night, 70 degrees in February! We had the best Arugula salads with pomegranate seeds,pecans & gorgonzola.\nEntrees were delicious.

2.0
Mediocre
Dined Apr 30 2018

Waiter was friendly and competent but rushed. We ordered 4 different meals, mine was 2 appetizers and was excellent, the other 3 meals were average so not a good value considering the price. We have dined there twice and both times they must have been understaffed since there were many open tables and yet they were turning away people at the door.

4.0
Good
Dined Apr 30 2018

Friends were passing through AZ from New York and were going to the Desert Botanical Gardens. My husband suggested we meet for lunch @ Gertrude's. We took advantage of the gorgeous AZ weather, and ate on the patio. Our meals were delicious, and our grand daughter enjoyed her mac & cheese! Service was great!

4.0
Good
Dined Apr 30 2018

We sat outside and Kristin was our waitress. She was awesome! Great to chat with, knowledgeable about food and wines. Great suggestions. Sat by the outside patio's water feature. The weather was perfect. Had a really great time! Next time we'd go earlier so we can walk through the Botanical Gardens.

3.0
Okay
Dined Apr 30 2018

We are regulars here and can't think of a better place to complement a day or evening in the DBG. The patio is beautiful and the bar a great place to wait for a table. We tend to stick to tried & trues like the Gertie Burger (which our server kindly split for us), arugula salad and appetizers. Their new menu was literally hours old (pepper chips now instead of fries with the burger, several new dishes), so things were a little crazy, but cheerily so. A 'roasted corn' side was actually a lot of salsa-y tomato with a little corn. We expressed our disappointment to the waiter and he took it off the bill. Great donut holes with three delicious puddles to slide them through (smoked chocolate, fruit reduction and caramel) for desert and an amazingly tasty red sant'gria for $8. Bartender told us they spike it with a dash of tequila. It works!

3.0
Okay
Dined Apr 30 2018

We usually eat at Gertrude's before any evening event at the Desert Botanical Gardens, or cap a day trip with a cocktail/wine at the bar. Inside or out, it's a casual, comfy match for the gardens, and the young staff reflect that pairing. Appreciate their loyalty to local growers and producers and their fun-but-sophisticated approach to cocktails. We do find that sticking to the basics (oh, those Gertie Burgers) leaves less chance for disappointment; more than once the aim of a dish was higher than its execution. One of our party of four most recently, however, had the vegetarian grits and squash and loved it. Gertrude's is a happy, subtly beautiful place.

2.0
Mediocre
Dined Apr 30 2018

While I have enjoyed dining at Gertrude's many times in the past, this time the experience fell short. It was a chilly evening and we had reservations for dinner and were seated outside. The table we were seated at was broken. Instead of moving us immediately to a new table they sent someone over to 'fix' it. Once that was proven to be impossible with people sitting at the table the moved us. They didn't seem to have enough heaters to keep all the tables warm enough and they had not fired all of them up. Looking around, almost all of the people who were seated outside remained bundled up - it was hard to eat with gloves on. The food got cold very fast. All in all, this was a very disappointing experience. Perhaps reservations should not have been taken once the dining room filled up.

4.0
Good
Dined Apr 30 2018

We came for an light early dinner before the light show. My husband ordered the Pork Gumbo. . .absolutely delicious! I ordered the soup and salad combo which was perfect for a chilly evening. The atmosphere and view are incredible. The noise level is off the charts.

4.0
Good
Dined Apr 30 2018

Gertrude's has some of the tastiest, well prepared and healthy, food in the valley. Their outdoor patio dining is amazing and a wonderful way to enjoy the beautiful weather.

3.0
Okay
Dined Apr 30 2018

This is our 6th or so trip to Gertrudes. It never disappoints. The food is consistently good. The setting at the Desert Botanical Garden is a big plus. We are also members of the Garden (although you don't have to be to dine here.) A unique location and an excellent dining experience.

2.0
Mediocre
Dined Apr 30 2018

Unfortunately this is the only choice if you want to eat at the botanical gardens. I was mainly there because i was watching a show and wanted to get a dinner. \n\nFew things. Most of there selections are ok. I bought the fish with 'musy peas' ... i have to say there is no universe where those peas were 'mushy' they were 1. cut in half not mushed, 2 very crunchy\n\nfish was ok, but too smothered in sauce\n\nWe didnt have dessert because the dessert selection was poor\n\nAlso i'd expect a place at the botanical gardens to actually have really good views, nope you get views of the entrance.

2.0
Mediocre
Dined Apr 30 2018

Lovely cafe just inside the Botanical Gardens. This is a delightful way to have a meal with family and friends before touring the Gardens.

4.0
Good
Dined Apr 30 2018

Entertaining out of town friends -- they loved it and we were very please as well

4.0
Good
Dined Apr 30 2018

I have been to Gertrude's several times. It is such a lovely outdoor setting . The food is so creative and delicious. Our waiter, Matthew, was outstanding. He was so helpful and knowledgeable and made a birthday celebration very special. We will definitely return!

1.0
Poor
Dined Apr 30 2018

Food was pretty bad but drinks were un-drinkable. Sent mine back and it came back worse. Never again.

3.0
Okay
Dined Apr 30 2018

Gertrude’s has one of the best patios in the valley for dining but there are areas where they need to improve. We were seated in a quiet corner of the patio and the waiter quickly brought our wine order. I ordered the pork posole and my wife had the black bean soup. The soup was very good with a dollop of sour cream in the center. The pork was tender and flavorful but the hominy was underdone, chewy and at times crunchy. Our entrée’s arrived while we were in the middle of our appetizers. These were sent back because I hate to feel rushed. Our waiter appeared several minutes later and apologized for the mix-up and informed me they would be making a new burger for me. The appetizer plates were cleared and new silverware was placed on the table (another indication the entrée was delivered too soon). We ordered the burger and the ham steak so we could share both. The burger was ordered medium rare but arrived medium well. The brioche bun was soggy and the chips were greasy. The ham steak plate had be obviously placed under a heat lamp as the sauce was dried to the plate on the edges. The steak was tender and the grits were very good. The sauce that was not stuck to the plate was enjoyable. The manager later come over and apologized for the errors and offered us complimentary dessert. We shared the apple tart and house made ginger ice cream. I acknowledge problems can happen and what one does to correct them is what’s important. Gertrude’s is a lovely setting and a little attention to detail will go a long way in making wonderful.

3.0
Okay
Dined Apr 30 2018

That was one of the best meals i've ever eaten! ever

4.0
Good
Dined Apr 30 2018

Always a treat. Location great

3.0
Okay
Dined Apr 30 2018

Creative menu. Very healthy. Could use a few more dessert options. Crab salad, clams appetizer and scallops entre were delicious. Very nice wine selection.

4.0
Good
Dined Apr 30 2018

Came to Gertrude's to celebrate 28th wedding anniversary. We ate outside in the evening (as did everyone else) in the beautiful garden. Received our meal within minutes--scallops and blue crab salad--scrumptious. Food was excellent and we were given a dessert of fresh donuts with fudge, caramel, and prickly pear sauces for free since it was our anniversary. We had never been to Gertrude's (or the Botanical Gardens), but are sure to be back.

3.0
Okay
Dined Apr 30 2018

The patio was a great place with great food. The beauty of the garden all around us made it a great place to catch up with some friends for dinner.

4.0
Good
Dined Apr 30 2018

We loved Gertrudes! Combined it with a concert in the Music in the Garden Series and it was a great date night!

1.0
Poor
Dined Apr 30 2018

So nice that it so conveniently located in the Botanial Garden but food was awful!

2.0
Mediocre
Dined Apr 30 2018

We enjoyed our dinner at Gertrude's, but did not find the food nor service worth the cost. The wine was delicious (we ordered the Malbec), the cheese tray was delicious, my chicken cassoulet was yummy, my husband's duck was way overcooked, and the $10 doughnut holes weren't anywhere near as good as less expensive doughnut places. The ambiance is average and the noise level was moderate to a bit loud. The service was average - nothing bad, but nothing exceptional. It is very expensive and we felt it was not worth the cost. If we went again, we would just stop in for the cheese tray and a glass of the yummy wine.

4.0
Good
Dined Apr 30 2018

We had a reservation for 8 people and were delighted when they seated us in a private room. It happened to be one of our party's birthday so that was great when we burst into song. The food was delicious--unique flavors combined for an explosion of flavor. I had the flat iron steak and it was cooked to perfection, tender and delicious served with a side of cauliflower that was roasted--yum!! My husband had the chicken casserole (that's not what it's called) and he reported that it was also delicious. The donut holes for dessert put a perfect cap on a fantastic meal. They decorated the plate of our birthday boy with beautiful script wishing him a happy birthday. Our server was attentive without being intrusive. He had a good sense of humor and made our meal even better. This is a great place with fabulous food! Highly recommend.

4.0
Good
Dined Apr 30 2018

Gertrudes was great. I took some Brazilian friends there and they loved it.

3.0
Okay
Dined Apr 30 2018

Our table was not ready when we checked in; the waitress did not come to the table to inquire about our meal; no refills of drinks offered. Hostess was not friendly. I have been to busy restaurants before and have had excellent service. With all the recommendations to Gertrude's I must say I was disappointed. My guests enjoyed their dinners mussels, Tuna and appetizer cheese board. The ice cream sandwich trio dessert was fair.

3.0
Okay
Dined Apr 30 2018

They were out of the brunch item I wanted but were able to modify another item to make it with less gluten. Kudos!

1.0
Poor
Dined Apr 30 2018

Server was not attentive. Bread on BLT was stale and hard. Beef on French dip was tough and fatty.

2.0
Mediocre
Dined Apr 30 2018

We went out for the light show but decided to have dinner. Patio request wasn't honored, inside was way too noisy. Food just so so. Not a great value for the cost.

4.0
Good
Dined Apr 30 2018

Terrific. Food and service are very good. The atmosphere is very special after dark! Lovely lighting, desert landscape and the Chihullys in the background. Pretty darn perfect!

3.0
Okay
Dined Apr 30 2018

The staff was gracious. Food was good and plated beautifully. Although the quinoa tabouli was very good, it was a little too al dente. Since we arrived at shift change and a few minutes early for our reservation, we were able to sit at the bar and enjoy a glass of wine. However, the communication between being seated and server was missed and we had to initiate looking for our server to place our order for which the staff was very apologetic. We would eat there again and appreciate the gluten free options.

4.0
Good
Dined Apr 30 2018

Great service and the food was delicious! The patio was perfect

2.0
Mediocre
Dined Apr 30 2018

Order the salad but only one dressing choice so ate the salad dry. The meat we ordered was undercooked and had to send back. Very crowded and very slow service as we were a little late for the event even though our reservations were an hour prior to evening event.\nI would not return to this place but choose a closer restaurant to have dinner prior to a garden event.

4.0
Good
Dined Apr 30 2018

Very innovative menu and everything was great. We sat outside; it was a git cool, but the staff did a great job of moving heaters to keep us warm.

4.0
Good
Dined Apr 30 2018

wonderful way to finish up a beautiful day - delicious food, great garden location. GREAT BREAD!!!!

4.0
Good
Dined Apr 30 2018

Second visit in one week. Fun place to visit to see what creative cold soups the chef has created. Specialty teas and lemonades are always a treat.

4.0
Good
Dined Apr 30 2018

We loved the creative menu and each chose something different but equally tasty. The service was attentive! Great donuts with dipping sauces for dessert--YUM.

4.0
Good
Dined Apr 30 2018

We met a friend from the university we taught at for 20 years. This is a perfect place for meeting friends or for a business meeting. We found the noise level very quiet and our waiter was excellent and attentive...but not too much so. The food is amongst the most creative in the city. I like the fact that the menu is varied enough for everyone, but not so extensive that the menu is confusing. Good ambiance...good and creative menu...ecellent service...and excellent food.

4.0
Good
Dined Apr 30 2018

We ate dinner at Gertrude's when we went to the light show at Desert Botanical Gardens.\nWe were pleasantly surprised at the fine dining, great food, great service and the unusual\nand good mixed drinks available to order. Dinner was pricey, but very worth it. For a \nnight out special occasion or just dinner anytime it is a very good choice.

4.0
Good
Dined Apr 30 2018

Gertrude's at Desert Botanical Garden seems an odd choice for fine dining (how many times does a park have anything to write home about?), however, we were very pleasantly surprised at the interesting and unusual options. The wait-person was very knowledgeable, friendly, and very efficient, stopping by just the right amount. Gertrude's is worth a visit, even if you don't go to the Desert Botanical Garden.

4.0
Good
Dined Apr 30 2018

Food is delicious. The salad entrees are fantastic and are finally reaching expectation in serving portion size...larger than a 'side salad'. 'Gertrude's burger' is delicious, however questionable in size. When I had the chef cut it in half for sharing, it looked like an oversized meatball that needed bamboo supports to keep it from toppling over. Suggestion: use a slightly larger bun and flatten the burger more (not like the 'fast chain' food) so the sandwich has a little more substance. The burger, albeit quite tasty, is overpriced for what is included in the meal (which includes fries).

4.0
Good
Dined Apr 30 2018

The food at Gertrude's is some of the finest around. All well prepared and presented. Service was excellent as well. My only issue would be for the price the portions are a little small.

4.0
Good
Dined Apr 30 2018

Went for a Summer Sunday brunch before perusing the gardens. Perfect beginning to a perfect day. French toast is the best I've ever had.

2.0
Mediocre
Dined Apr 30 2018

Convenient for visiting the Desert Botanical Garden.\nExpensive, ta

3.0
Okay
Dined Apr 30 2018

Enjoyed the seasonal options, especially foods like rabbit. The service was courteous, and they had a table ready, on time, with perfect access for a person riding a scooter. It was a great stop after seeing the special exhibition at the garden.

4.0
Good
Dined Apr 30 2018

We had a pleasant light lunch on Valentines Sunday. I enjoyed the setting, and was able to see a road runner and squirrels amongst the most lovely cacti as we ate on the outdoor patio. We had the salmon tartare, the hummus platter, and a chocolate chip scone. We also had the berry lemonade and a blackberry seltzer drink. The scone had the consistency of a muffin, and I would not recommend it. The berry lemonade was exceedingly sweet, but the blackberry seltzer was very nice. Overall the pleasant setting and great service tip the balance in the restaurant's favor, but the food and drink servings are just not that great.

3.0
Okay
Dined Apr 30 2018

Very noisy, tables very close together. Menu is not for everyone. Pretty pricey.

3.0
Okay
Dined Apr 30 2018

We enjoyed sitting out on the patio at night. The inside was a bit loud and kind of felt cafeteria like. The food and service was nice.

2.0
Mediocre
Dined Apr 30 2018

We have been there twice, once in the garden and once inside. The last one was inside and it was very hot, noisy, and hectic. The food was good, but not great. I really enjoyed eating in the garden, but honestly the food is not the best. For the money ($108 without a tip and no alcohol), I can think of ALOT of other restaurants I would eat at.

3.0
Okay
Dined Apr 30 2018

This is a great place to start (or end) your day at the Desert Botanical Gardens. The food is exceptional, given that it's a museum type restaurant. We go at least twice a year.

2.0
Mediocre
Dined Apr 30 2018

Duck inedible....2 dinners credit ...thanks to our waitress but others were effected...cold atmosphere ...actually too crowded and noisy.....sat practically ON the outside door.

2.0
Mediocre
Dined Apr 30 2018

This was a recommended restaurant and although they have a lovely patio the service was slow and food was just average. I wouldn't go out of my way to go there normally but we visited the Bruce Munro light show that evening.

3.0
Okay
Dined Apr 30 2018

Six of us enjoyed a great time together before we went to the DBG light exhibit. We weren't rushed and had great service. We tried different plates and enjoyed them all. Loved the different beers.

4.0
Good
Dined Apr 30 2018

We had a great Sunday brunch at Gertrudes flowing our Botanical Gardens visit. Food was delicious as always.

4.0
Good
Dined Apr 30 2018

I had visitors with me from Providence, Rhode Island and wanted to make a good\nimpression. I didn't have to worry, the waiter was wonderful, explaining the ingredients and\nsuch. When my friend spoke of the old fashioned lemonade, he went in the kitchen and came \nback with the lemonade from all fresh ingredients no sugar.\nWe had a great time!

4.0
Good
Dined Apr 30 2018

Great spot at the Desert Botanical Garden. We go before taking a class or after spending time at the garden. Would be perfect if they would add Tanqueray Gin to their bar.

3.0
Okay
Dined Apr 30 2018

Gertrude's is our 'go-to' spot for all family celebrations. Its location in the Botanical Gardens allows for a relaxing stroll before dinner. The food is always spectacular, and the wait staff may change through time, but always provides exceptional service. We enjoy sitting in the outdoor patio because the noise level rises substantially inside the building.

3.0
Okay
Dined Apr 30 2018

We met some friends at the DBG for a stroll followed by dinner at Gertrude's. We must have been the last reservation of the night at 7:30.\n\nOur server was very good and had several good recommendations. The food, as usual, was outstanding and the atmosphere was pleasant, although the staff began cleaning the facility as we were eating.

4.0
Good
Dined Apr 30 2018

Excellent fresh crafted food and unique drinks..the Lavender Lemonade was especially delicious and their coffee was also excellent! Our server was wonderful.

2.0
Mediocre
Dined Apr 30 2018

We expected an atmosphere and menu more in keeping with Gertrude's location at the Desert Botanical Gardens. We found it to be a bar that serves food and were disappointed, even though the offerings were adequate, service friendly and the location convenient. We will plan on eating elsewhere on our next trip to the Botanical Gardens.

3.0
Okay
Dined Apr 30 2018

Delicious and creative flavorings. The setting doesn't get mush prettier than the patio.

1.0
Poor
Dined Apr 30 2018

Not very impressive.

4.0
Good
Dined Apr 30 2018

Great dining when visiting the Desert Botanical Garden. Restaurant was unusually quiet on this visit -- it normally is quite busy. Very good food!

4.0
Good
Dined Apr 30 2018

The food was unique and delicious. I enjoyed the creativity in the appetizers and the flavor in my main course.

4.0
Good
Dined Apr 30 2018

Great service despite being super busy.

4.0
Good
Dined Apr 30 2018

We ate outside on the patio...it was an absolutely gorgeous place and was amazingly quiet. The food was lovely. I had ham with dirty rice, it was cooked perfectly with just the right amount of spice. My husband had the roast duck, which was medium rare, tender and not greasy. They were very busy, our server managed to keep our water glasses full and got the food out pretty quickly.\n\n A very pleasant delicious evening.

2.0
Mediocre
Dined Apr 30 2018

Food was mediocre and overpriced. The garden setting is lovely and it is a convenient dinner location if you are attending an event at the gardens.

4.0
Good
Dined Apr 30 2018

My tuna was perfect but would have liked bigger portions of the mushrooms and potatoes. The red wine and chocolate torte was excellent.

4.0
Good
Dined Apr 30 2018

Always a great meal. Staff is also excellent. The food is wonderful. Always a great meal.

4.0
Good
Dined Apr 30 2018

Gertrude's never disappoints. Looking forward to my next visit already.

2.0
Mediocre
Dined Apr 30 2018

We were the last table to be seat for the night. Our waitress seemed put out by having to serve us, perhaps she was looking to get out early. In any event the steak was served cold and not cooked 'well' as we asked for. The other meal was a burger and it was average, it was warm, but nothing special. \nIt took forever for our waitress go come back and check on us. Missing the opportunity to send the steak back. Had to ask for refilled for water and a cold. \nWill not be back.

3.0
Okay
Dined Apr 30 2018

old standby. a place that is quiet and has good food and service. Quiet being very important. \nDependable menu that always pleases.

2.0
Mediocre
Dined Apr 30 2018

Gertrude's is great if you are going to be at the Botanical Gardens at mealtime but it is always sure to disappoint. We had an hour drive to get there and had a confusion with our reservation at the Garden entrance so we were a little late. We were rudely told that they would seat us but we had to be done in an hour. We were done in 45 minutes but couldn't locate our waitress to get our bill. I guess it is alright for them to disappear but not for us to be late. My husband ask for catsup twice and it was brought but none of the rest of us had a chance to ask for anything she went by our table so fast.\n\nThe food is also so overpriced. Three of us had the $15 Chicken Wrap which was dry. I discovered on my last bite that there were two or three pieces of tomato in my sandwich. Compare this to the $8 Chicken Wrap at Wildflower Bread Company which is delicious. My husband enjoyed his Burger but he should enjoy it for $17. \n\nThe best thing about Gertrude's is the location.

4.0
Good
Dined Apr 30 2018

A favourite spot to dine. Excellent food. Menu has variety. Perfect patio.

3.0
Okay
Dined Apr 30 2018

Our server was excellent!! He was the best part of the experience

3.0
Okay
Dined Apr 30 2018

Beautiful view. I will go back. The BLT was delicious.

2.0
Mediocre
Dined Apr 30 2018

Didn't have a very good selection. Ordered the Swordfish and seasonal vegetables, fish was overcooked veggies were undercooked, I know they were going for fresh crisp, failed at that attempt, carrots were still crunchy hard as if raw.\nNice try but learned not to eat seafood in Arizona when on a trip from the northwest. \nWould not go back unless the menu changed.

4.0
Good
Dined Apr 30 2018

A most enjoyable dinner set in the beautiful Botanic Garden. The lights were very dramatic and set the scene for fabulous outdoor dining as I celebrated my birthday. A must visit for Phoenix area residents and visitors!

3.0
Okay
Dined Apr 30 2018

Love having a great restaurant to go to within the Desert Botanical Garden!

4.0
Good
Dined Apr 30 2018

Our meal was excellent! Unique choices, well prepared, very fresh. Also very good service and the garden setting is unbeatable. Best only with outside seating! ( Inside seemed noisy, and of course, you lose the garden setting & ambiance.)

4.0
Good
Dined Apr 30 2018

My family and I dined here after visiting the Luminaria's at the Botanical Gardens. We had dined here in 2014 and our experience this time was even better than the 1st. Our server was fantastic and our food was delicious. My Step-daughter could not stop talking about the Tuna dinner she ordered and my husband really enjoyed his burger. I ordered the wrap and really liked it a lot. It was full of tons of broccoli and I loved the caramelized onions. Save room for dessert because the mini doughnuts are amazing! We had a great time and we will be back next year for sure.

3.0
Okay
Dined Apr 30 2018

Lunch with a good friend, with great food and even greater ambience. Marred on this day by a screaming child, but this is not Gertrude's fault.... I am returning for dinner in a week!

3.0
Okay
Dined Apr 30 2018

Went to Desert Botanical Garden with friend on a Saturday and stopped in for brunch. Had their version of eggs Benedict, which chef was kind enough to split in kitchen. Was plenty for two along with shared bowl of fruit chef also split for us. (It wasn't busy, but I wouldn't expect this to be done if it were.)\nFruit was perfectly ripe - berries, honeydew, and pineapple. Eggs were poached exactly as ordered, and muffin base well toasted. Good dish all around. \nWaiter excellent - kept glasses full and plates cleared at appropriate times and never felt rushed. \nGreat place to keep in mind for weekend brunch.

4.0
Good
Dined Apr 30 2018

We thoroughly enjoyed our evening at Gertrude's and the Gardens for the Munro exhibit. We have in the past tried to dine here, but it is a favorite so reservations are a must. It was a spectacular AZ evening and the food lived up to the view and its reputation. I would recommend the restaurant not just for those visiting the Gardens.

3.0
Okay
Dined Apr 30 2018

Scallops were great, scoop chicken salad also very good. Restaurant is SO loud it was hard to talk.

4.0
Good
Dined Apr 30 2018

We enjoyed a very special dinner before heading to the Luminaria display.\nOur server was EXCELLENT - we loved both our daily fish special (mahi mahi)\nand the cassoulet! Well done - thank you!!

4.0
Good
Dined Apr 30 2018

This was our first dining experience at Gertrude's, and we could not have been more pleased. The food was excellent and the service matched. Even though this restaurant is nearly an hour from our residence, we look forward to dining there again very soon. BRAVO!

4.0
Good
Dined Apr 30 2018

Super dinner on a super-hot night....literally. We had a lovely dinner with work partners - it was nice the restaurant was not all busy due to the heat. It was the first time I've been when it wasn't jamming. The change was nice; our server was attentive.

2.0
Mediocre
Dined Apr 30 2018

See review title..it is true...The soup was watery and the salad was overly drenched in salad dressing...ok so the Manhattan was fine.

3.0
Okay
Dined Apr 30 2018

If you are visiting The Desert Botanical Gardens in Phoenix, this is a great place to eat before or after your visit. \n\nThe setting is casual and the food quite good if somewhat pricey. The duck entrée is very good as is the tuna entrée. The veggie wrap is excellent. The coffee is delicious as is the dessert featuring donut holes with different dipping sauces: hot fudge, caramel and raspberry.\n\nI'm not sure that I agree that Gertrude's deserves a spot in the listing of The Top Ten Restaurants in Phoenix. (Some critics disagree with me.) I doubt if people choose this restaurant if they are not going to visit the botanical gardens attached. However, if you are planning a visit, I recommend trying this restaurant.

3.0
Okay
Dined Apr 30 2018

Great place to go when visiting the Gardens. We went to see a special exhibit and this was a perfect way to start the evening. The food and service very good. Loved the White Sangria. Definitely recommend!

4.0
Good
Dined Apr 30 2018

We were a party of five. Each of us enjoyed our food and drinks. The hamburgers were some of the best I have enjoyed in the Valley of the Sun. Gertrude's is unique, even quirky. It is definitely not run-of-the-mill. We enjoy the fact that we can book on open table.

4.0
Good
Dined Apr 30 2018

Excellent and creative farm to table experience for party of four. Chef has imaginative entrees which we all enjoyed. Will come back. Highly recommend reservations as we watched walk-ups being turned away. Great place to take out of town guests.

3.0
Okay
Dined Apr 30 2018

I've lived in this town for over 10 years and not only haven't been to the Botanical Gardens (have to do that soon!), but had no idea there was this wonderful jewel of a restaurant right there! My company was taking a client to lunch and this restaurant was close by and had wonderful reviews. I'm happy to say it lived up to the reviews and we all had a great meal. The restaurant was casual inside but had an opening to the outside where you could see some of the plants.. The service was amazing and the food was great as well. I'll definitely return and hit the Botanical Gardens as well !

3.0
Okay
Dined Apr 30 2018

First visit to Gertrude's. It was also the night of the lunar eclipse and blood moon, so we chose to sit outside and see what we could. If it weren't for that infrequent phenomenon, would have enjoyed the foliage a lot more. Good amount of lighting at the outside patio, enough to see my friends by but not overly bright. Food was quite yummy: loved the roasted beets for appetizer; enjoyed the flat iron steak; and savored the donuts (caramel sauce was the one I liked the best). Server checked on us regularly, very friendly.

3.0
Okay
Dined Apr 30 2018

This is a great compliment to the gorgeous botanical gardens. Make your reservation with open table but call to confirm the patio otherwise you'll be disappointed. \nThe gumbo was good but too many potatoes, adequate pork and no crawfish. The scallops and donut holes were exceptional.

3.0
Okay
Dined Apr 30 2018

Ive eaten here twice. Once for lunch once for dinner. I think lunch was thr better option. Dinner is a bit overpriced for the size of the portion. I got the gumbo starter for my main dish as it was the only thing that appealed to me. It was good but a tad bit salty. Also they serve it with potato salad instead of rice. For me it was a bit of a miss since the gumbo and potato salad both had very bold flavors.

4.0
Good
Dined Apr 30 2018

We eat at Gertrude's a few times a year, usually before a Garden event. We have consistently had excellent meals and service. A bit eclectic at times, everyone can find something they love on the menu. Prepared and served with care, we've yet to be disappointed.

3.0
Okay
Dined Apr 30 2018

I'm going to keep this short because I've raved about Gertudes's in previous review. It's excellent, period. Do not think of Gertrude's only when you are going to BDG for an event. The food ranks among some the the valleys best and most interesting. You can beat the patio with any other I the Valley. Just go.

4.0
Good
Dined Apr 30 2018

Gertrude's is our go to place for special events. We are never disappointed. They had run out of the special, but managed to come up with something equivalent.

4.0
Good
Dined Apr 30 2018

Gertrude's is our spot for birthday celebrations. It is always a special treat with outstanding food, an excellent wine list, and friendly, knowledgeable servers.

4.0
Good
Dined Apr 30 2018

Great service and ambiance on the patio! Skip the Burrata. The scallops were good+.

4.0
Good
Dined Apr 30 2018

I try to eat here every time I visit the Gardens. Our server Matt was helpful, well-informed and hilarious. The outdoor garden seating can not be beat. Such a lovely place.

4.0
Good
Dined Apr 30 2018

My mom and I visited Gertrudes for the first time and had a great experience. Good food, great service and delicious homemade Sparkling Soda (blackberry). It was a bit noisy and our table was right in the walkway but other than that it was very good.

4.0
Good
Dined Apr 30 2018

We decided to have dinner prior to viewing the Bruce Munro exhibit. The wrap with chicken salad was very good. The Irish creme dessert was dry, a disappointment at the price. This was my first dinner experience. Lunch at prior visits was a delight.

3.0
Okay
Dined Apr 30 2018

We went there before taking a tour of the garden and the wonderful light show. We walked the garden in daylight first then ate and saw the lighted garden as the sun set. A great experience. The food was delightfully refreshing although not generous except for the wonderful homemade chips. The burgers were very generous however to make up for the size of the blue crab salad.

4.0
Good
Dined Apr 30 2018

What a wonderful experience! We will definitely be back the next time we visit Arizona!

3.0
Okay
Dined Apr 30 2018

It was busy so service was a bit slow. Overall I would recommend it. If you are a cosmo fan, be sure to try the Prickly Pear Martini

3.0
Okay
Dined Apr 30 2018

A quiet place in the botanical gardens, great for a traveler before my flight home. The food and drinks were inventive and we'll prepared food. Spakling lemonade perfect fot a 105f day, and the grilled tuna was very tasty with ezotic spices. The server, on his first day was eenthusiastic but needed more trained. However when I left my phone charging in the restaurant (discored at the airport) just after the restautant closing time, the chef was so accomodating in assuring it's return with the help of an Uber taxi. 4 stars plus 1 or 2 for being a great guy.

4.0
Good
Dined Apr 30 2018

I made a reservation at Gertrude's and timed it so that dinner would be about half way\nthrough the Bruce Munro Light Show at the Botanical Garden. It worked out perfectly!\nThe food was great, the service was attentive and I thoroughly enjoyed the restaurant.\nCertainly will make having a meal at Gertrude's a part of my visits to the Garden.\nJust a lovely evening all the way around.

4.0
Good
Dined Apr 30 2018

The food was so tasty and well presented. Jerimiah, our server, is the greatest and really knows his stuff.

4.0
Good
Dined Apr 30 2018

perfect spot to continue enjoying the beauty of Desert Botanical Gardens. The food was so different and full of taste - just loved it! Great ambience too - if you can attend during the Bruce Munro Event it's icing on the cake :-)

4.0
Good
Dined Apr 30 2018

My wife and I celebrated a 'special night' with a trip to the Desert Botanical Gardens to view the Munro Lights Exhibit and had dinner at Gertrude's before night set. This is our third visit to second visit to Gertrude's and it was wonderful. You really must must a reservation for dinner or brunch. This is a busy and vibrant place especially during 'The Season'. We waited a short while for our outdoor table to be set. Once seated our waiter was prompt and brought us our drinks and explained all specials and answered questions. The outdoor setting is perfect in the early Spring and we would recommend it for anyone who loves dining outdoors. The menu is varied and the selections all look good. We started Cheese and Charcuterie Plate. This platter of a variety of cheeses, meats, crisp crackers, and cracked mustard was a savory start to our meal. As or our entrees, my wife had the Chicken Cassoulet and I had Niman Ranch Ham Steak. The Cassoulet was a perfect bowl of warmth and tasty bites for an evening outdoors. My Ham Steak with 'watermelon pickles' topped with a root beer sauce and abundant and well cooked. We both thoroughly enjoyed our meals. As for ambience, we all enjoyed the antics of a roadrunner who seemed to know just where his next meal was coming from. Folks were taking photos and enjoying the evening. Gertrude's is a delightful place to have a meal before or after visiting the Gardens.

2.0
Mediocre
Dined Apr 30 2018

We decided to go to Gertrude's after an evening viewing the Luminarias at the Desert Botanical Garden. The soup of the day was potato. It was rather one-note and lacking any depth of flavor. The Wild Arugula Salad was quite good -- probably the best choice at our table. The Carolina Gold Rice Grit is really rice (not grits), served 'grits-style'. It was good, but there was no taste of acorn squash as described. Overall, I would say that it was okay, but not great.

4.0
Good
Dined Apr 30 2018

Make a reservation. Gertrude's is in the Desert Botanical Garden and this is a very popular spot. We had good service and loved the outdoor dining experience. There is indoor seating also. Food is good and the drinks are inventive.

4.0
Good
Dined Apr 30 2018

This place is beautiful. especially sitting on the patio looking at the garden. Farm to table food is also delicious with a variety of things to choose from. This is a gem of a place and a must when visiting the Botanical Garden or just for a special brunch, lunch or night out. Nice vibe, always busy. Definitely a must!

3.0
Okay
Dined Apr 30 2018

This restaurant embraces the 'food network' adventurous style of food. Anyone who enjoys trying new food, or traditional food with a twist will enjoy this place. Of course, keep in mind that your tastes may not match the chef's. From our meal, the duck breast was amazing but the smoked chocolate dipping sauce (for dessert) wasn't to our tables taste. Overall, it was a great experience.

3.0
Okay
Dined Apr 30 2018

Menu was a bit problematic last year, but now very appealing again. Great setting in the Botanical Garden.

2.0
Mediocre
Dined Apr 30 2018

Overpriced with mediocre food snd hit and miss service.

3.0
Okay
Dined Apr 30 2018

I have eaten at Gertrude's several times, always with a different group of friends. The location is beautiful, and outdoor dining is perfect when the weather is not too hot. The wine list is impressive! The menu emphasizes local and organic. The quality of food is excellent. However, each time I order, I wish there were a few more 'every day items'. It's fine to have a few upscale, unusual, trendy dishes, but many of us would like a few choices which are more 'comfort food'. This is not a resort, it's a beautiful Garden. I'm wearing jeans; I'd like to have food which is equally casual.

4.0
Good
Dined Apr 30 2018

We had a group of seven for dinner and everyone had something different. Everyone was very pleased with what they ordered which included: Chicken, Duck, Flat Iron steak, Salmon, Burger, etc. Two of us got drinks that they didn't care for - the ginger beer. Next time I will order a glass of wine instead!

4.0
Good
Dined Apr 30 2018

We have been to Gertrude's several times and every time the food, service, and ambience were wonderful! We enjoy walking through the DBG and then sitting down to a lovely meal. The patio dining is usually very comfortable, but inside is fine too. I have a gluten sensitivity and the server was very helpful and asked the chef about a dish he was not sure contained any gluten. We will return! Thank you.

2.0
Mediocre
Dined Apr 30 2018

The service staff are very nice. Overall the cost vs quality of the food were lacking.

3.0
Okay
Dined Apr 30 2018

Does not live up to it's hype. The setting in the Desert Garden is lovely. The service was great with a very knowledgable and helpful waiter. The menu is modern with an emphasis on fresh and different. I think I'd have liked it better for lunch.

4.0
Good
Dined Apr 30 2018

We had been told Gertrude's is wonderful and it exceeded our expectations. The duck and the mussels are sublime!! Outdoors is best on a beautiful night after enjoying the gardens and Munro light exhibit -- sunset included. We look forward to our next emersion experience soon.

4.0
Good
Dined Apr 30 2018

We had a great meal, with great service, and finished in plenty of time to make the concert in the Garden.

2.0
Mediocre
Dined Apr 30 2018

Had the duck and tuna. Flavor of the duck far outweighed the tuna which I sound fairly plain. Place was very busy thanks to the Sonoran Lights event going on. We were sat in the middle of the room but out table suffered from a lot of shuffle by us in pretty close quarters. If possible get a table along the wall, quieter and less foot traffic coming by you.

4.0
Good
Dined Apr 30 2018

The restaurant is a part of the Desert Botanical Garden. We decided to dine there before we went to their nighttime showing of the Sonoran Lights. The best place to eat is outside if weather permits.. ambiance is perfect, noise is quieter, it just 'makes' the evening out in the garden. The food was a limited menu, but delicious. A bit 'upper class' in the way it is described and served, you have to be ready to experiment a bit. They could have used a few more entrees but value was well worth it. Wines were plentiful and reasonable!

3.0
Okay
Dined Apr 30 2018

We were a group of 6 visiting Gertrude's prior to enjoying the Luminaries. We were greeted and seated promptly. The service was very slow. We ordered drinks which were delivered very haphazardly, one or two at a time. Each time the server brought a drink he asked if we wanted to order and we made it very clear the first time we wanted to enjoy a drink prior to dinner. \nWe ordered the dirty blue chip fondue as an appetizer. When it arrived, it looked more like soggy nachos than a fondue. The temperature was slightly warm but the chips were soggy. It would have stayed hot and crispy if they had had a dipping bowl for the sauce and the chips on the side like Morton’s Steakhouse serves it. In contrast, the duck and burgers were cooked to order and very good. The donut dessert was wonderful. \nOverall we had a good time dining on the patio but our server, Josh, seemed distracted and uninformed. We specifically asked for Stevia with our coffee which he assured us they had. When our coffee arrived, 15 minutes after ordering it, there were plenty of sugar and sugar substitutes on the table but no Stevia. No one asked to refill our coffee and our water glasses were neglected. There needs to be better attention paid to the details.

2.0
Mediocre
Dined Apr 30 2018

We came to Gertrude's for a change in pace prior to visiting the Garden and the Bruce Munro exhibit. The food selection was limited in my opinion, however we enjoyed what was ordered. The wait staff were very pleasant, however service was slow and disappointing.

3.0
Okay
Dined Apr 30 2018

Enjoyed dinner before Music. Food was good, the fish was a little overcooked. Had the duck and it was good, but a bit tough. Wine selection server made was great.

2.0
Mediocre
Dined Apr 30 2018

waited one hour for 2 hamburgers, gazpacho, and a duck breast entree--paid $15 for a glass of wine--not worth the wait or the cost--but if you are going to an event at the DBG bite the bullet as its the easiest way to eat and see the exhibit

3.0
Okay
Dined Apr 30 2018

We drove to Phx to see the Sonoran Lights exhibit & wanted to have dinner. Found Gertrude's on Yelp & made a res. Glad we did, because by the time we got there, it was booked. The food was great, but the service was slow & inattentive. It seems like a place locals in the area may go, so we were surprised the wait staff was not better trained/professional.\nWhile we waited for our table, I was told by one waitress that I could sit at the bar & have a drink (open seating)...then the hostess with a tablet came along & kicked me off the bar, saying they were all booked & people were on a wait list to eat at the bar. She wasn't very nice about it either.

4.0
Good
Dined Apr 30 2018

Lovely dinner on the patio. Excellent service. We got the crab meat salad and the humus appetizer. An good choice for a warm evening. Another table ordered the artisan bread, which looked delicious, however, it was tough and difficult to chew even though we have no dental problems. It was the only disappointment. It was very quiet on the patio, but quite noisy inside.

4.0
Good
Dined Apr 30 2018

We loved the arugula salad ! My scallops were outstanding. My friend was very impressed with the preparation and quality of the mussels.\nWe can't wait to go back!

2.0
Mediocre
Dined Apr 30 2018

We dined on a Tuesday night @ 6 PM. The restaurant was not full. The service was very slow & poor. It took 15 minutes just to get our bill. More servers were needed.

2.0
Mediocre
Dined Apr 30 2018

Disappointing in such a beautiful place there was NO view from the restaurant of the garden. Perhaps if we sat in patio. Our meal was just okay. The drinks, however, were spectacular. \n\nMy meal was completely cold. The server and the manager insisted it was not. It was cold and I shouldn't have to argue with you.

3.0
Okay
Dined Apr 30 2018

Another great dining experience at Gertrude's. Our only complaints (& they are minor) are the noise level is just not conducive to conversation when the restaurant is busy like the night we went & the prices are a little steep. Nevertheless, when we have an occasion to go to DBG we look forward to visiting Gertrude's. Our server was amazing- very knowledgeable & attentive. The food was very good, although we didn't have any of the entrees, just soup/salad & a burger.

4.0
Good
Dined Apr 30 2018

We like to go out for things we cannot make at home, which is Gertrude's absolutely. Everything is unique. E.G., venison, fois gras pate, the rabbit dish was excellent. It's a wonderful night out. Very nice atmosphere as well, upbeat but not loud.

3.0
Okay
Dined Apr 30 2018

Botanical Gardens are amazing and Gertrude's was the perfect way to end the night. Great wine and interesting food options.

3.0
Okay
Dined Apr 30 2018

We love Gertrude's! They were very busy due to the Bruce Monroe show at the Garden, yet the maitre 'd graciously moved us away from the strong fans at the door into the patio area. The patio is a delight on warm evenings.\n\nSadly, I don't recommend the mussels due to the heavy, pork brine sauce (simple lemon and garlic is so much fresher). I decided to trust the chef instead of my instinct...oh well. Husband enjoyed the quinoa-kale salad.

4.0
Good
Dined Apr 30 2018

Gertrude's one of my most frequently visited restaurants in Phoenix/Scottsdale. Situated in the beautiful Botanical Gardens. Another important reason I dine at Gertrude's, is many items on the menu are from local farms.

4.0
Good
Dined Apr 30 2018

Always wonderful.

4.0
Good
Dined Apr 30 2018

The service was outstanding. The food was very appealing to the locavore, and to anyone who eats, even if they don't follow the locavore lore. The hollandaise was superb. I had steak and eggs, and the only thing I noticed was a little more salt than I am used to, but I don't salt anything. And it by no means ruined my splendid brunch. The eggs benedict was also superb, and the French toast (we all share bites) was divine. Even the sides were exciting. I will be returning to Gertrude's every chance I get!

2.0
Mediocre
Dined Apr 30 2018

Reservations are needed for this restaurant, and we were seated promptly. At the recommendation of the waiter, I ordered the Garden 'Rita, a jalapeno-spiced tequila margarita, as he said it wasnt really spicy. I had him take it back as it was very very spicy. We waited, then, after the drinks were delivered and corrected, for 1/2 hour for our food to arrive. Meanwhile, we were offered no reason by the waiter for this delay. Any bread has to be purchased, so we sat there for 1/2 hr with no food. My scallops were cooked perfectly, my husband's crispy chicken was indeed crispy, but with the poor service and the long wait for the food, and the expense for 1 drink, 1 non-alcohol drink and 2 entrees resulting in a bill over $80, we won't return

3.0
Okay
Dined Apr 30 2018

Not enough food and way overpriced . Guitar player not so good. Best to dine here outside in cool weather. Then you can enjoy the garden.

3.0
Okay
Dined Apr 30 2018

Food not exceptional and having singer inside made hearing and conversation difficult.

3.0
Okay
Dined Apr 30 2018

It was wonderful to arrive at the Desert Botanical Garden at 6:00 pm, stroll through the nearby gardens and the gift shop prior to our 7:15 pm dinner reservation at Gertrude's. Our table was ready for us as scheduled. All the staff and servers were very cordial and professional. No small thing for that time of night after, I'm sure, a very busy lunch and afternoon for customers celebrating Easter lunch and enjoying the spectacular Botanical Gardens. We ate inside, but it looked like the outside dining area was especially lovely. The menu offers interesting selections. Our ham steak and ahi tuna dinners were pretty good We loved our pistachio ice cream and shortbread cookies. It was now dark and we walked out into the gardens to view the Munro light installation. A very special evening!

4.0
Good
Dined Apr 30 2018

Gertrude's always delights. We have taken many out of town guests to the Garden's for special events and garden tours and usually book Gertrude's for a meal. makes for a wonderful outing

4.0
Good
Dined Apr 30 2018

Gertrude's is a must-dine option when visiting the Desert Botanical Gardens lest your experience be incomplete. Quality food, presentation, and service are standard, and shaded outdoor seating is much quieter than inside seating.

4.0
Good
Dined Apr 30 2018

Gertrudes has great food and wonderful to begin or cap your visit to a beautiful desert botanical garden. We love doing the Christmas Luminaria event. Quite special this year with the additional lighting exhibits.

4.0
Good
Dined Apr 30 2018

Delightful! Unique and satisfying blends of new and interesting flavors

2.0
Mediocre
Dined Apr 30 2018

I have been to Gertrude's several times. I had a friend come from out of town and excited to take her there. It was horrible. The bread was burnt because the waiter forgot about it. I had to get my own knifes for the meal. Horrible service. Very sad because previous visits were wonderful. This ruined it.

4.0
Good
Dined Apr 30 2018

Gertrudes is a gem in the midst of a fabulous Botanic Garden. The dinner menu options are creative and delicious. The encrusted albacore tuna was fabulous as was the grits with a creamy cheese sauce and peas. Brianna, our server, was knowledgable and delightful. Can't wait to return

3.0
Okay
Dined Apr 30 2018

Very enjoyable. Décor needs some work. Seemed clean. Menu diverse. Had the duck, which was very tasty....a little chewy. Service was very attentive.

4.0
Good
Dined Apr 30 2018

The food and service were great. It was a nice location at the Botanical Gardens, but I'm sure that parking could be bad during a major event.

4.0
Good
Dined Apr 30 2018

I love Gertrude's--you can't beat the lovely surroundings, excellent food and stellar service. Brunch there is good--portions are just right.

2.0
Mediocre
Dined Apr 30 2018

What a disappointment! From the moment we entered the restaurant we knew it was not going to be a good experience - a hectic hostess with her desk surrounded by waiting diners, told us that we would be called for a table in a few minutes (15 to be exact) and our request (from 2 months ago) for outdoor seating would not be possible. btw. Walk-ins were being sent away by the hostess at 5:30 telling them that the next opening was 8:30. Nonsense! The restaurant was filled with empty tables!\nThis restaurant has as much ambiance as a cafeteria with no tablecloths and tables squeezed in with seating very tight. The food was just okay and way, way, overpriced. \nGive Gertrude's a pass on your next visit to the Desert Botanical Gardens!

2.0
Mediocre
Dined Apr 30 2018

Average food for above average prices and small portions. Service was slow and the tables are all crowded into a small restaurant. Not what it was hyped to be.

2.0
Mediocre
Dined Apr 30 2018

In my humble opinion, I've read often how wonderful Gertrude's is in the Arizona Republic, but I went there Saturday night and I was not really that impressed. The host was in control but the maitre'd was not. He seemed to be wandering around with no idea what he was doing. Yet they were not that busy. Maybe that should have told me something and this was one of the nights that Ballet Arizona was performing. So you would have thought they'd be packed. but they weren't. Now don't get me wrong, the food wasn't bad, but it just wasn't as great as I'd been led to believe it was or at least should be. Give me Beckett's any day over Gertrude's!!

4.0
Good
Dined Apr 30 2018

We have dined at Gertrude's many times and each time it is a great experience,. The food is always delicious and the menu items are interesting and when presented they are also appealing to look at. This has become a favorite for us when in Phoenix.

2.0
Mediocre
Dined Apr 30 2018

Terrible/amateur service. Slow - manager surly! Food average. Too bad - a waste of a lovely setting!

4.0
Good
Dined Apr 30 2018

Anytime you attend an event at the Desert Botanical Gardens, you should stop by Gertrude's to at least have a drink. It's a great place with great food.

3.0
Okay
Dined Apr 30 2018

Since it was the hottest day of the year, we opted for salads with grilled salmon. We also tried the lavendar iced tea. Our food and drinks were very delicious and refreshing. Service was very good - everyone was in a cheery good mood. When I made reservations, I noted one person in our party was having a birthday. Our birthday girl was brought a birthday treat of cinnamon donut holes with 3 types of dip (carmel, prickly pear and chocolate). 'Happy Birthday' was spelled out on the dish in chocolate. It was a great treat and a nice surprise for our birthday girl. This was our first time at Gertrudes. We will definitely return and recommend it to friends.

4.0
Good
Dined Apr 30 2018

This was our first visit and we really liked it all around. A little spendy for breakfast, but it was Father's Day. We will definitely go back, for dinner.

1.0
Poor
Dined Apr 30 2018

I had been planning to visit Gertrude's for the last several months, and had an opportunity to visit there on Monday. The food was awful and the 'chef' was dirty and was making inappropriate comments the whole time I was in the restaurant. As the restaurant is very expensive, I was very disappointed with the food, service and what I paid for the meal. I will not refer the restaurant nor will I eat there again.

4.0
Good
Dined Apr 30 2018

Flat-iron steak and scallops were amazing! Wait staff was knowledgeable and helpful.

2.0
Mediocre
Dined Apr 30 2018

My order was incorrect and my husband's burger was undercooked (again). Don't plan on returning anytime soon.

4.0
Good
Dined Apr 30 2018

We were first timers there, but it certainly will not be the last. Each dish was beautifuly presented and tasty beyond expectations. Wait staff was friendly and helpful. After our experience we do not think you could find anything on their great menu that was not as well made as possible.

2.0
Mediocre
Dined Apr 30 2018

Came to Gertrude's because we were taking the grandchildren on the flashlight tour and thought it would be special. Sadly, It was too warm to sit outside and their patio is very nice. The cocktails were a little too sweet. Great children's menu. My husband and I both ordered the crab salad but it was very bland and I didn't finish it. Very disappointing. I requested bread but it is not complimentary and the loaf size was too large to justify ordering.

4.0
Good
Dined Apr 30 2018

What a fantastic our party had at Gertrude's. Our table placement was ideal. Our waiter was so attentive with such a wonderful sense of humor. Our drinks and dinners were so tasty and served promptly. Finally, we were given a complementary dessert that was just perfect! After this wonderful experience, we proceeded to the Arizona Ballet's performance of Round. What a perfect evening at the Desert Botanical Garden.

4.0
Good
Dined Apr 30 2018

The food was excellent. If going to the botanical gardens you MUST STOP @ Gertrude's. Excellent wine list. The smoked salmon Tare Tare is somethin you must order.

2.0
Mediocre
Dined Apr 30 2018

We waited 15 minutes after being seated for a waiter to approach our table. There were long delays between courses. The food was disappointing and overpriced. Food was not served hot.

4.0
Good
Dined Apr 30 2018

Great menu. The waiter was informed and very helpful. This is a hidden gem.

2.0
Mediocre
Dined Apr 30 2018

Terrible, needs new management.

4.0
Good
Dined Apr 30 2018

The service is attentive without being overbearing... friendly, food-educated and professional wait staff. The view can't be beat. Super-relaxing place to be. Love the hummus appetizer... that and a cactus cosmopolitan and then a BLT and I could sit with a friend for 3 hours. And have done just that. More than once.

3.0
Okay
Dined Apr 30 2018

Beautiful location. Service was good if slow. Overall the food was good. Great presentation but some of the dishes leaned more to the side of bland, espy dessert. We would try it again, but maybe not until the next seasonal menu change.

3.0
Okay
Dined Apr 30 2018

Menu has changed...food and cocktails were well average, well below previous experiences.

4.0
Good
Dined Apr 30 2018

Great food and wine. Evening spoilt by very frosty hostess who made us sit at the bar for 15 mins been though out table was ready. But go for the food and wine and a great location.

4.0
Good
Dined Apr 30 2018

Too noisy when full....you need to buffer the sound.

4.0
Good
Dined Apr 30 2018

Loved siting outside, lovely spot for relaxing, eating and drinking. Our server was excellent ,attentive but not overly, very knowledgeable re the food and wine menu.. Relaxing, fun meal\nwith frinds,

3.0
Okay
Dined Apr 30 2018

Absolutely loved the setting, especially at night. Fantastic place. Had a group of 7 there on a business dinner. The drawback was the speed in service. Felt like a pace more suited to a casual afternoon wandering around vs. a business dinner where multiple courses would be more of the norm. Might go back on a Saturday afternoon; wouldn't return with a business group.

2.0
Mediocre
Dined Apr 30 2018

Service was very good but brunch food just ok. The French toast was excellent, light and fluffy however, the eggs benedict, a brunch favorite was very disappointing. Very little flavor, barely could find let alone taste the Canadian bacon, eggs a bit overcooked. Very disappointed!\n\n\n\nRestaurant was not busy early Sunday morning but the patio looked inviting - just a little too hot to sit outside. Friendly staff and competent service person

1.0
Poor
Dined Apr 30 2018

What a disappointment \nOverpriced mediocrity is the best way to describe it. Fly infested is another. Had to send salmon back twice as we didn't even know sushi was a choice. C'mon every backyard griller knows salmon has it's own done ness indicator. Freaking separate the flakes and take a look see. Neiman ranch steak!! Had better at Denny's and at least it came with a fried egg on top. Charcuterie platter? Please! Let me know when you get one. Oh yeah the draft beer was cold just needed about ten more to forget this swill and grab a jack in the box taco or seven. At least I know what I'm getting going in. Going to the DBG\nBring in a snack or two and take your money and palate far far away from this dump!!! Just saying

2.0
Mediocre
Dined Apr 30 2018

This was my second visit to Gertrudes, once for lunch and this time for dinner. Their mixed drink list is interesting, I combined one of the seltzer drinks with alcohol and it was very good. The wine selection is good, but not great. \nAlthough the food has good presentation qualities, I would rate their quality to be only medium. I ordered the quinoa salad with salmon. The salmon was a charge up of $5. and was\n a minimal piece of smoke fish presented with four small spinach leaves on top of the quinoa\ndefinitely a small salad portion that would not suffice for dinner. My friend ordered the swordfish and it too was a very small portion, and too overcooked. \nSorry but won't be trying Gertrudes again.

4.0
Good
Dined Apr 30 2018

Worth the visit even if not going to gardens.

2.0
Mediocre
Dined Apr 30 2018

This was our second visit to Gertrude's; the first visit was fantastic. This visit, the food was still good but the service was terrible. We waited 45 minutes to get an appetizer and the entire meal was an hour and a half. For the price, it was not worth it.

4.0
Good
Dined Apr 30 2018

Food and atmosphere were fantastic!

4.0
Good
Dined Apr 30 2018

Waitstaff and Hostess were awesome. We had a special request, that was served with a smile. Over all just an awesome place to relax and have a quiet dinner.

3.0
Okay
Dined Apr 30 2018

Service was slow. Server wasn't particularly friendly, kind of standoff-ish. Food was excellent. Place was very noisy in a brassy, clashy way.

4.0
Good
Dined Apr 30 2018

You need to clean the slab on the table. Crumbs get on the slab and just winping does not get rid of the crumbs in between slates, middle one.

4.0
Good
Dined Apr 30 2018

Loved the ability to have a light but delicious salad (we each had crab with roasted corn)and two sides (we each had smoked salmon and split roasted potatoes). With a nice drink, it made for the perfect amount of food! And a beautiful night under the sunset sky.

4.0
Good
Dined Apr 30 2018

Food was excellent. I always look for organic and farm to table dining. The quality of the food was perfect. We flew in for mothers day weekend. Thank you.

3.0
Okay
Dined Apr 30 2018

Beautiful ambiance, limited menu but the food we had was wonderful

4.0
Good
Dined Apr 30 2018

Spent Mother's Day for Brunch and we all enjoyed such a beautiful setting. Food and Service was great!

2.0
Mediocre
Dined Apr 30 2018

We were visiting the light show at the Botanical Garden and made evening reservation to eat. The menu is limited and very expensive for what you get. A glass of house white wine was $12 vs $6.50 on the grounds. The service was very good and the atmosphere more like a diner.

2.0
Mediocre
Dined Apr 30 2018

Our waitress, Kayla (ID: 1048), was slow and disinterested, while the overall ambiance was noisy and chaotic. They were overbooked. Of the meals we ordered: The swordfish was moist and good; the flat iron steak was too tough; the ham steak was good. Overall, this might be a good place for lunch but it was a real disappointment for dinner.

4.0
Good
Dined Apr 30 2018

Our server was very good at describing the food and making great recommendations

1.0
Poor
Dined Apr 30 2018

Food was not good, and waaaay overpriced for quality. Ordered eggs Benedict, and got a hard boiled egg. Waiter said that's what Benedict is. My mom's steak and eggs was waaaay overpriced for the overcooked quality. Was served by under aged staff. That was really weird being served by kids in that atmosphere. Took forever to get drinks. Wanted a special day and got underwhelmed for the venue. Would not recommend for food.

3.0
Okay
Dined Apr 30 2018

The patio has a nice atmosphere, yet the food is something to be desired. Our clams were overcooked and tough, my salad was soggy and drenched in dressing. My husbands scallops however were cooked perfectly. Mojito was tart. The desserts were disappointing and our experience was subpar.

4.0
Good
Dined Apr 30 2018

We ate outdoors where it was quiet, great view & easy to carry a conversation. Food was excellent & server very attentive & helpful. Great pre-concert venue.

1.0
Poor
Dined Apr 30 2018

Food was overpriced and the atmosphere was chaotic and loud. Not the relaxing mood you want to leisurely walk through the gardens with.

3.0
Okay
Dined Apr 30 2018

This could really be a great restaurant but it seems to favor the quick meal rather than a dinning experience

2.0
Mediocre
Dined Apr 30 2018

The hostess was snotty... the desert was awful...some sort of toffee pudding that wasn't pudding at all.

4.0
Good
Dined Apr 30 2018

He was most congenial and helpful in suggesting special foods. We so enjoyed the quietness of the Gardens and the atmosphere. The food was excellent. Hope to be back again soon.

2.0
Mediocre
Dined Apr 30 2018

We had the special soup - 'Greek Gazpacho with Olive Tapenade' - of course very salty with the olives. \nMy friend had the crab salad - had lots of crab. Was about the size/shape of an egg mcmuffin topped with jalapeno flavored avocado.\n I had the flat iron pepper steak. When the waiter placed the plate in front of me we both thought there was a large bug on it with its legs sticking up in the air - it was a portion of a blackened baby carrot with the tops looking like legs. Presentation was okay if you like artsy baby vegetables; as a flat iron steak it was a little tougher than a rib eye, for instance; not much flavor. Nothing special for $32.\nOur waiter never came back to ask us how are food was which was probably good. \nLooking at the dessert menu we were torn between the ricotta doughnuts with dipping sauce or the toffee pudding. The waiter said the pudding was 'very special'. \nThe pudding was plated on a huge dinner plate - on one side the pudding - the size of one of those magnetic extra key boxes you place under your car - it was very dark brown, powdery and firm to the fork. It rested on a little bit of sauce. In the middle of the plate - a very elongated tear drop shaped green sauce - mint - on the far side was one lonely maraschino cherry. The whole thing looked ridiculous on the huge plate and was a huge disappointment - definitely not 'special'. \nWe sat outside and the surrounding garden was very beautiful

2.0
Mediocre
Dined Apr 30 2018

With reservations required and the menu prices I was expecting a little more upscale experience. It really was just average food, terrible service at a upscale price. Really disappointing.

4.0
Good
Dined Apr 30 2018

Order appetizers and just enjoy all the dishes 😊 we love coming here and bringing friends

4.0
Good
Dined Apr 30 2018

Food selection is well thought of- fresh ingredients, well prepared and presentation is simple. Environment is the closest you can be with the nature.

4.0
Good
Dined May 1 2018

Nice place to have a really good meal w/ good service, before or after visiting the Desert Botanical gardens

4.0
Good
Dined May 1 2018

Every year our family goes to luminarias at the Desert Botanical Gardens and we start the night with dinner at Gertrude's. It is part of our family tradition.

1.0
Poor
Dined May 1 2018

I have eaten here before and it was excellent. This was not that night. My burger bun was stale and the food was very average indeed. Like the place alot but sunday night at 8/45 seems like a really bad time to go in.They appeared to want us gone asap so they could get on with the new week. wont be coming back in a hurry.

2.0
Mediocre
Dined May 1 2018

Too trendy a menu - for us an odd combination of flavors - Lost our waiter for a bit - frustrating

3.0
Okay
Dined May 1 2018

Had dinner during the special light show at the Gardens. Fantastic venue! Had drinks there a few weeks earlier - a great prickly pear Cosmo.

4.0
Good
Dined May 1 2018

The only disappointment was the desserts. Our meals were great!

4.0
Good
Dined May 1 2018

Our small group enjoyed a delightful lunch on the patio at Gertrudes. The wait staff was very friendly and helpful. Our meals were fresh and beautifully prepared.

3.0
Okay
Dined May 1 2018

Expected more of an organic - farm to table menu. The salad was good and the dressing was delicious. The skirt steak, although medium was very tough (a better cut of meat would have been preferred).

4.0
Good
Dined May 1 2018

We had tickets for the Bruce Munro Sonoran Lights display so we decided to get there early and eat at Gertrude's. It was even better than expected.

4.0
Good
Dined May 1 2018

Hosted a business party of 5 for lunch at Gertrude's and everyone commented on the picturesque location and pleasant surrounding on the patio. Couldn't have asked for a lovelier spring day. My guests and I loved our meals especially the hamburger and chilled soup special (watermelon with a touch of jalapeno, I believe). Server treated us to a desert to celebrate one of my guest's birthday. I would most definitely return for a meal at Gertrude's. I could see out-of-town guests really enjoying the experience in desert botanical setting too.

4.0
Good
Dined May 1 2018

Service was excellent and thefooddifferent.. beautiful setting

4.0
Good
Dined May 1 2018

We always enjoy Gertrude's and bring our visiting friends & relatives there!

3.0
Okay
Dined May 1 2018

Don't exactly know what to include in this section. As I stated, server was good, but just too busy. Didn't check back with us to see how we liked our dinner - quite hurried. Did answer questions we posed prior to ordering. My advice - Hire more wait staff!! You sorely need it!

3.0
Okay
Dined May 1 2018

Food selection limited due to odd combinations of spices and strange blends that were not that appealing - and there was little flexibility to change. If they just simplified the items to a more general palate and quit trying to get cute with odd spice arrangements and combinations it would be more appealing. Why put pepper on potato chips when a good % or the population might not like pepper for example. Atmosphere at the Botanical Garden was the main high point.

4.0
Good
Dined May 1 2018

The arugula salad was fantastic, the lamb wonderful, and the toffee pudding delectable. Our server was very attentive and made sure he was available on the periphery for anything we needed. A marvelous lunch dining experience.

2.0
Mediocre
Dined May 1 2018

Gertrude's is the on-site restaurant at the Desert Botanical Garden. When we arrived for our reservation, we were carrying partial glasses of wine that we had purchased at another location in the Garden. As a result, we were required to wait outside. Although we had requested a table on the patio, we agreed to an inside table in order to be seated sooner. Unfortunately, we were seated close to a table with 3 children who were very loud. The manager agreed to move us outside and advised that only one of the monk fish specials remained and he would hold it for us. I took the bait and order the monk fish. The entree consisted of a piece of fish about the size of a pack of cigarettes, sitting in a pool of sauce, accompanied by another even smaller pool of sauce on the opposite side of the plate. To my further surprise, the rather small portion of fish included a substantial bone. I expected more for the $28 price. Fortunately, my wife shared her scallops with me, and they were very good.

3.0
Okay
Dined May 1 2018

Chosen for dining while viewing Bruce Munro exhibit. Good choice, except that one of the featured menu items (Rabbit Fricassee) was not available at only 7:15 pm. Also, service was exceptionally slow. Special venison terrine came with NO bread or crackers and we had to request a $5 loaf of bread which took FOREVER to arrive. On the whole the rest of the food was pretty good. Again, waiter was not particularly attentive and was even less so when we were told the rabbit dish was unavailable and so we needed more time to choose an alternative.

1.0
Poor
Dined May 1 2018

Food and service horrible! Not a good selection on menu.

3.0
Okay
Dined May 1 2018

I made a reservation for my fiancé and I to go along with the light exhibit in the gardens. The blueberry, melon soup was not for me. The ham steak with dirty rice was good, smoke flavored and with a bit of a kick. My fiancé tried the monk fish which she described as flavorless until she paired it with the tomato kasundi which made all the difference. The highlights were the garden ritas, the atmosphere, our waiter Matt (who is just full of all sorts of stories) and the donut hole dessert.

4.0
Good
Dined May 1 2018

Gertrude's patio is a delightful experience. It is a cool oasis after touring the gardens.

2.0
Mediocre
Dined May 1 2018

I saw the menu and assumed the higher prices would translate into small high quality servings, but the food was actually very disappointing.

1.0
Poor
Dined May 1 2018

Had a reservation but had to wait 15 minutes. Hostesses had no personality. Waiter was the bartender so had to ask questions himself about the menu. I had the monkfish special -- $28 for a small piece and a huge bone. Even server said they give a petite piece. Nothing accompanied it. Husband had the scallops (5) for $32 on a bed of corn sauce. Good but overpriced. Again nothing accompanied the food. Waiter should have asked if we wanted any sides. Little brownie dessert nothing like what menu described. Also overpriced at $10. Would not eat here again nor recommend it. Had to stop at McDonalds on way home.

2.0
Mediocre
Dined May 1 2018

Very noisy and too many flies with doors open. Would be better used as a bar with more variety of drinks and light foods to nibble on or just more finger sandwiches or sliders. \nNot much of a view and the bar is too small. They could really do a great patio if they wanted to.

2.0
Mediocre
Dined May 1 2018

Bruce Munro exhibit and dinner. Friend and I ordered hummus for appetizer, chicken thighs and ham steak for entrees. The chicken had way too much breading and not very good, the coleslaw was over powered by citrus flavor. The ham steak with gravy was salty and disappointing. Neither entrees were a good value. The appetizer however was quite good. Would recommend it to others. This was my first meal at Gertrude's will return, and stick to appetizers and try the sandwich menu instead. Also, the lighting was very bright inside. I would recommend turning down the lights a little for a better ambiance.

3.0
Okay
Dined May 1 2018

Gertrude’s was so very accommodating in getting us seated although I had mistakenly made the OpenTable reservation for the previous (wrong) night. They were a lifesaver since we were entertaining friends from Belgium for whom we had built high expectations of an evening of lights in the garden followed by a good meal and drinks. Service was highly attentive even though the restaurant was jammed packed with hungry and thirsty patrons. We ordered a variety of dinners from hamburger to monk fish, and each person remarked on how much they enjoyed their meal. We unfortunately were inside, but I would look forward to returning to enjoy alfresco dining surrounded by the Garden’s assortment of plants.

1.0
Poor
Dined May 1 2018

My husband & I both had the flat iron steak. Not much flavor & we both had tough pieces. We felt the entrees were overpriced. The restaurant was very noisy. We will not go back.

4.0
Good
Dined May 1 2018

I was at the Garden as part of my vacation and saw the restaurant on the website and decided to try it. I was very impressed with the food, service, and view. The other members of my party were equally pleased. I visit Phoenix most years and will certainly add Gertrude's to my must visit restaurants.

4.0
Good
Dined May 1 2018

Staff was friendly, helpful and attentive. The lamb was prepared perfectly. One of the best lamb dishes I have had in years. I will definitely go again. There were several items on the menu that were inviting.

4.0
Good
Dined May 1 2018

I took a friend to the Garden for a special evening and the Bruce Munro lights. We had a \nspectacular time, topped off by a beautiful meal and a wonderful server. Joshua was very\nattentive without being too hovering. He made it a very special evening. We had the salad\nwith blue cheese, pomegranates, and pecans with the flat iron steak. It was done to \nperfection. The pomegranates were an added fresh taste.

3.0
Okay
Dined May 1 2018

We arrived on time and got to our table inside. It was very noisy and we had to speak loudly to be heard. Service started out slow and he told us that a food server had quit, so in other words it might affect our service. Ordered drinks and it took awhile, this was a Tuesday night at 6 pm. Ordered an appetizer which had cheese, almonds, raisens, ham and prosciutto along with a homemade flatbread in a separate bowl. Presentation was terrible, no color and it looked like they just dumped it in piles all over the plate. We ordered a burger split medium well. It took a very long time and when someone brought it, no extra plate was there either. Then we asked for ketchup and mustard and it took 7 minutes to get it served in small bowls. Server did not seem at all attentive to our needs and it was not jammed with people by that time. So my burger was cold too. Overall, not a very good experience and won't be going back or recommending it to anyone either. Bummer as it was highly recommended as well.

3.0
Okay
Dined May 1 2018

Food quality was adequate but servings were skimpy. Garden views are great.

2.0
Mediocre
Dined May 1 2018

We scheduled an early dinner for six on warm, a busy day. Given the predicted weather we opted to eat indoors, which proved to be too noisy for cross-table conversation, effectively breaking our group into three dinners for two. The parallel walls of the room, relative density of seating and hard flat surfaces of the decor render high noise levels inevitable; something could probably be done about that. There were also enough flies buzzing about to provide an ongoing distraction. Most of us thoroughly enjoyed our entrees, however a swordfish dish seemed both bland and overcooked. Service started out excellent but declined noticeably as the restaurant filled up. We had to issue a few reminders. Desserts seemed a bit overwrought, as if conceived more to entertain the chef than to delight the clientele. Perhaps chronically bored diners would find them more attractive. Overall, Gertrude's did not quite uphold its reputation this time, making the tab more cringeworthy than it might have been had the experience been uniformly positive. We'll return someday, but primarily for the Desert Botanical Garden location.

2.0
Mediocre
Dined May 1 2018

We ordered the fried chicken thighs and the blue crab salads. The chicken was very good and would recommend. The salads were a strange mix of ingredients and needed more greens. The flavor was mediocre. The portion was too small for a main dish, even for lighter eaters and should have at least come with bread. We ordered bread but were charged an additional $5. The burgers looked good and if we go again I would have that. The dessert donuts were wonderful but the smoked dark chocolate sauce was just nasty. Too predominant of a smoke flavor. Tasted like chocolate mixed with liquid smoke. A restaurant in my opinion that is trying too hard to be gourmet but misses the mark. As Wolfgang Puck always says 'Use good ingredients and try not to screw them up'. Gertrude's screwed them up.

3.0
Okay
Dined May 1 2018

The atmosphere comfortably casual. I had the fried chicken. Unfortunately it was a bit overdone. The outside was too hard to chew. My husband had the steak wich was fabulous. The service was wonderful and unhurried. I would try it again avoiding the fried chicken.

3.0
Okay
Dined May 1 2018

I would definitely recommend outside seating, because the noise level inside would not allow much conversation.\nI thought the price was too high for the quality. I had chicken with beans and coleslaw and they were all piled together in a bowl.\nService was excellent.

3.0
Okay
Dined May 1 2018

The beer and wine list was decent and the food very flavorful, but the portion size was a little small for the price. The flat iron steak is probably the best value since it came with a decent amount of market vegetables and the steak was 10oz. The lamb loin was very good and cooked to perfection, but the warm lentil salad and tomato raita did not fill me up. Highly recommend if you order off the entree selection to also order a side/add on to ensure you have enough food. Otherwise the service was excellent and the ambiance was nice. We were the last seating for the evening so we essentially had the restaurant to ourselves.

4.0
Good
Dined May 1 2018

We love the restaurant...food was fabulous...service great...setting beautiful!

4.0
Good
Dined May 1 2018

Surprisingly upscale. Inventive cuisine and great service. A gem..

3.0
Okay
Dined May 1 2018

Food very good, service very slow & not the fault of the server. The kitchen was very backed up \n& was only able to bake two loaves of bread at a time. The wait staff seemed run off their feet. Also, it would have been nice if there could have been better lighting outside. We had reservations for 6:30pm because we planned to see the Senora Light Display . We had trouble reading the menu.

4.0
Good
Dined May 1 2018

Delicious food, friendly, knowledgable staff, and beautiful surroundings, make Gertrude's an awesome dining experience for both the serious foodie or someone who just wants a good meal.

4.0
Good
Dined May 1 2018

The food and service was good. Staff attentive and friendly.

1.0
Poor
Dined May 1 2018

We went to Gertrude's knowing that it was expensive and the potions were going to be small from looking at its website and reading numerous reviews. It is indeed expensive and the portions are VERY small. However, we expected well prepared, quality food. What a great disappointment! Our salad consisted of mostly greens that were very bitter. We could not eat it and sent it back. My swordfish was an extremely small portion - perhaps 2 in. by 2.5 inches. It was cool to the touch and was totally raw when I cut into it. The mushy peas that accompanied it amounted to about 2-3 spoonfuls displayed as a decorative line on the plate. Sadly and reluctantly, I just had to send it back. My wife and I each ended up ordering a Gertie burger. We both ordered it medium rare to medium. Hers came as requested, and mine came well done. My burger was also missing the tomato. With the burgers came homemade potato chips. They tasted fine, but later it gave us both a case of diarrhea. Our two burgers and 2 ice teas costed us $42 before the tip was added. There are two additional issues we have with our dining experience at Gertrude's. First, the hostess and server were not friendly, personable, and welcoming. And secondly, the restaurant was not clean. The floor was dirty and flies kept buzzing around our table. We anticipated having a wonderful, memorable dining experience, but Gertrude's fall far short of our expectations.

4.0
Good
Dined May 1 2018

Beautiful setting at the Botanic Gardens. Excellent food and the chef accommodated my food allergies by making me a special meal that was fabulous!!

3.0
Okay
Dined May 1 2018

Presentation of our food was very artistic. Quality of ingredients top notch. Iced tea was bland however, but they kept cold water coming. I would return for the brunch, sit outside as this place is in the middle of the Desert Botanical Garden!

2.0
Mediocre
Dined May 1 2018

Although the entre was good, the accompaniments were very disappointing, e.g. turned out to be a tablespoon of puree, rather than real vegetables. Not worth the price. Would not go out of my way to dine here.

4.0
Good
Dined May 1 2018

Good food, good service and what a nice relaxing location to enjoy your companion. We will be back!

3.0
Okay
Dined May 1 2018

Well, I am used to getting value for your money. At Gertrude's one gets value for your taste buds but not your full button. I had the lamb over lentils and it was good, but left me still hungry. There was plenty of lamb, which was cooked to perfection, but it did not taste like lamb at all and there was a drizzle of lentils underneath the lamb. So, I would definitely come back but would eat somewhere else beforehand.....just to feel full. So, do not come here for mounds of food, but for the taste of the food on the menu. Perhaps next time I shall try the hamburger!!!

1.0
Poor
Dined May 1 2018

The restaurant is not what it's all hyped up to be including the food and the food choices.. On the Internet site it has reviews that have five star I see it being altogether maybe 2 to 3 stars my rabbit dish was very un presentable and tasted like shredded up beef pot roast with mush on the bottom with cheese it was awful, I brought out of town guests and was very disappointed I will not eat there again and will not recommend it to anyone

4.0
Good
Dined May 1 2018

First time at Gertrude's and we will be back, even if we are not there for a DBG event. Excellent service, loved the seasonal selection and we try to eat as local as possible and they offer those choices on the menu. Our service was picture perfect and we were observing other servers as well and it would not have mattered where we were seated we would have received professional service.

2.0
Mediocre
Dined May 1 2018

Came here for my Mom's birthday and was expecting excellent service and great food since it was listed as pricey. Was really disappointed. The food was poor and the service was also mediocre. I ordered a salad that was $15+ and it was only leaves with few toppings. I was really disappointed because going to an expensive restaurant is a big deal for my family and it was just not worth it at all. As someone who has worked in a restaurant before I know what exceptional services feels like and I was incredibly let down by my experience are Gertrudes.

4.0
Good
Dined May 1 2018

Gertrude's sits at the entrance of the Desert Botanical Gardens. On a spring morning it was the perfect setting for brunch. The food is locally sourced, very fresh, and the chef has an amazing touch with spices. Interesting choices on the menu, a varied drink menu and great wine list. What more could you ask for?

3.0
Okay
Dined May 1 2018

Gertrude's is a great enhancement to the DBG. Food is ala carte with pricey entrees, so a meal for two can easily exceed $100. That said, the food was excellent, the wine was great which made this a special evening.

4.0
Good
Dined May 1 2018

When I go to the Botanical Gardens I always include a meal at Gertrude's for a wonderful dining experience!

4.0
Good
Dined May 1 2018

Very good food and the service was outstanding. Enjoyed before and will be back!

2.0
Mediocre
Dined May 1 2018

45 min late in our reservation time. Bones in the shredded rabbit. Expensive

2.0
Mediocre
Dined May 1 2018

This was our second time dining here, and as the menu had changed, we thought we'd give it another go. The outdoor dining is really very nice.\nThere were 4 of us dining, the order was 2 Burgers, 1 Rabbit Fricasee and 1Monk Fish.\nThe rabbit was done in a 'pulled' style, with burnt orange, over grits.\nThe grits were creamy, the orange gave it a hint of sweet/BBQ flavor. Unfortunately the pulled rabbit was so full of small bones that it was inedible. My friend shared his burger with me, which was fantastic! For 17.00, it should be!\nThe Monk Fish was said to be 'okay'. The waiter DID offer to take the price of the Rabbit off of our check. When the check was presented though, the charge for the Rabbit was still on there. We then asked for it to be taken off.\nDessert was not too memorable. Ice cream, and Sticky Pudding. Rather boring.\nThe service was almost non existent. We never had our water refilled. My friend had to ask for a refill for hot tea. \nWe won't be back.\nIf you plan to go visit the garden, I would suggest stopping at Honey Bears BBQ and then go visit the Garden!!

4.0
Good
Dined May 1 2018

Wonderful dining experience . We would highly recommend it.

3.0
Okay
Dined May 1 2018

Outdoor dining environment and service were great. Avoid the smoked salmon - very fishy, and the ham, the gravy/sauce was terrible.

2.0
Mediocre
Dined May 1 2018

Non-impressive food and 'ambiance', very noisey, nothing special concerning food. Will not be recommending to anyone.

2.0
Mediocre
Dined May 1 2018

We were thoroughly disappointed in our meal at Gertrude's. My husband ordered the Gertrude Hamburger and although he said if was good he felt it wasn't worth the $17.00. I ordered the ham steak with root beer gravy and all it was, was a thin slice of a picnic ham that I could have purchased at Walmart with a bit of gravy and some dirty rice which also wasn't very good and it was $26.00. We felt we were very ripped off for the amount of money our meal cost and what we actually got. The only bright spot was that our waiter was very good.

2.0
Mediocre
Dined May 1 2018

Limited menu selections. Not many Gluten free entrees. Ordered the chicken salad wrap without the wrap & chicken did not have much flavor. Jalapeno slaw didn't have much of a jalapeno flavor. Nice to experience at least once but do not plan to go back.

4.0
Good
Dined May 1 2018

Delicious food, seated right at reservation time, delicious Sangria

1.0
Poor
Dined May 1 2018

bad experience.\nbad food, not warm and very 'plain'.\nwaitress in a bad mood.\nwine: ok\n\ntotal too expensive for what it is.\nnice outdoor with really no view of the Botanical Garden.

1.0
Poor
Dined May 1 2018

Both entrees were way over seasoned with salt, and neither of us could eat the meals.

2.0
Mediocre
Dined May 1 2018

The service was slow , Had a reservation but still had to wait. Waiter friendly but not sure if he knew about what was in the food. Took a while to get our drinks. The food was interesting but flavors odd . I had the tuna, they were out of the monk fish which is what i wanted. The side was raw shaved carrot and some peas. I do not think that is a very interesting or creative solution . Don't believe the hype not very good for the price.

3.0
Okay
Dined May 1 2018

My sister in law and I ate three times at Gertrude's while we were visiting the Desert Botanical Garden. My sister in law had a service dog and they were very good about offering her a bowl of water which was nice. Servers also were all very attentive to meeting our needs and they knew about the menu items and about the wines and helped us make good selections. I liked the menu and it was great that gluten free items were marked (sister in law's needs) but found it a bit pricey and selections were limited although food was tasty and you could order either lunch items or dinner items. It was also good in that a vegan friend found something she could eat and she liked it.

2.0
Mediocre
Dined May 1 2018

Salads were very good but fried chicken thighs were undercooked. Although plate was replaced and price of the meal was deleted it was a disappointment

3.0
Okay
Dined May 1 2018

Suggest getting reservations several days before planned evening during the 'high season' (ie not summer months) better service at bar than in patio area.

4.0
Good
Dined May 1 2018

Everything about this place was great!! We tried new things here and everything we ate and drank was delicious!

2.0
Mediocre
Dined May 1 2018

We selected this restaurant because of the location in order to see the lights at DBG. We've eaten there for lunch and thought dinner would be equally if not better than previously. We both had a Cesar salad and shared the main course, lamb dish. The entree was adequate but very pricey for the amount of food. Our suggestion, eat before you arrive at DBG and have cocktails only.

1.0
Poor
Dined May 1 2018

Went there for dessert. Got seated on time, but it took one hour to get 4 desserts. They cost $45. Could have goten better desserts at Mcdonalds. We got 3 different kinds and they were all sickening. There needs to be some improvements made at this restaurant.

1.0
Poor
Dined May 1 2018

The food was oily and the service was not good. It appeared but not sure , if table were given a snack to eat while waiting but we were not offered anything. Nor were specials stated to us. Also the pricing for the food was ridiculous for what the food tasted like.

4.0
Good
Dined May 1 2018

We arrived a bit early, and were seated immediately. Outside of course! Enjoyed watching the hummingbirds and other birds at the fountain and flowers while having wine. The cheese plate was good, but could have done with a bit more cheese and less accompaniments. Still good. Main courses were excellent, (monkfish, flatiron steak, salmon). I see why everyone is raving about the chef!

4.0
Good
Dined May 1 2018

Nice dining outdoors. Service was excellent and the food was very good. I did notice groups that had plenty of room. No crowding.

3.0
Okay
Dined May 1 2018

Overpriced and poor value in a nice setting. Portions were small. Food quality was good for what you got. I doubt that I would go back to this restaurant.

3.0
Okay
Dined May 1 2018

We enjoyed a good meal on a beautiful night but service here is excruciatingly slow. Our served was fine and apologized but I think it must have been a kitchen issue

4.0
Good
Dined May 1 2018

It is not everywhere you can see such beautiful plant-life, eat a different combination of good food and all of it outside enjoying a delicious Arizona evening.

4.0
Good
Dined May 1 2018

Everything was excellent.. Good food, drinks, atmosphere and the service staff. Our server - Mary- was top notch and a delight to have. Will definitely return.

4.0
Good
Dined May 1 2018

Desert Botanical Garden is one of my very favorite places in Phoenix and now there is a fantastic restaurant on site. What a perfect match! My husband and I joined friends on this occasion to have dinner before enjoying the Bruce Munro exhibit on the grounds. We sat outside on the patio. Our server was friendly, jovial and attentive. Our food was delicious. Two guests had the flat iron steak with roasted vegetables. The steaks were cooked perfectly and tender. Another guest had the Gertie burger sans bun and had other adjustments kindly done. I had the main entree risotto. It was very tasty but I was disappointed to have paid $19 for a bowl of risotto that was not accompanied by anything else. Just adding one of the lovely salads of mixed greens and yummy dressings would have made me feel like I got a better value. Making our reservation through Open Table was so simple and Gertrude's called to confirm.

2.0
Mediocre
Dined May 1 2018

We asked for an outside table, We got seated inside where it was very loud. Service was just average but the taste was good. Portions were rather small.

3.0
Okay
Dined May 1 2018

The hostess was lovely, however our waiter was unkempt and unprofessional. He seemed complacent like he'd rather be somewhere else. Slow service and not personable. Had excellent service in the past.

3.0
Okay
Dined May 1 2018

We were looking forward to this new experience but were quite disappointed with the service (not at first) when we had to wait so long for our food as we watched others being served who arrived after us. Also the one order for a hamburger\nSandwich came partially burned.

3.0
Okay
Dined May 1 2018

Pleasant evening for a special occasion with out-of-town guests. Under the stars, surrounded by the beauty of nature. Mussels, recommended by server, were fabulous! Salads, burgers & fish entrees hit the spot! Thank you for the heaters.

2.0
Mediocre
Dined May 1 2018

We booked our dinner reservation on April 5th to precede our visit to the Bruce Munro exhibit at the Desert Botanical Garden, as we had heard great things about Gertrude's. With high expectations, we each ordered a different specialty of chef Matt Taylor, and all had the same opinion...the food was good but not exceptional. We had expected a high end meal, but quite frankly, the food was just plain average. To top it off, our server, who was very personable and polite, was rarely to be found, and it appeared she had too many tables to serve. Our bread order, for which there is a $5.00 charge, did not appear until the entree's arrive, which left us drinking our wine with nothing to munch on before the dinner arrived. There are a lot of great restaurants in the Phoenix/Scottsdale area, and we would suggest you try them before wasting your time at Gertrude's.

1.0
Poor
Dined May 1 2018

I would recommend this restaurant for anyone who likes an ambiance that produces background noise so loud that it is almost impossible to hold a conversation with your dinner partner(s), who enjoy wait staff who perform, at best, at a mediocre level, who are thrilled with hostesses who seem absolutely overwhelmed, unorganized and confused, and cook staff who prepare meals that are nowhere near worth the price point at which they are sold. All in all, an incredibly disappointing experience. This is the first time in over 10 years of dining out that I have tipped significantly less than 20%. I am typically a very generous tipper....but not on this occasion. Save your money and eat elsewhere before you arrive.

2.0
Mediocre
Dined May 1 2018

Disappointing experience. They did not find our reservation on file. Had to show them the confirmation number in my email. Because they could not find the reservation online, they did not honor our earlier request for outdoor dining. First table outdoors available at 8:45 pm she said. We were seated indoors. Unpleasant evening. I would have walked out, had my friends not been with me. Meanwhile, I could see through the window a table for 6 that was intended for us left intact for the next 2 hours. See note below

1.0
Poor
Dined May 1 2018

Although we have been to the Desert Botanical Garden many times, this was our first time dining at Gertrudes. The poor service began with a hostess that kept telling us that our table was being cleaned and would be ready in 5 minutes. Unfortunately she told us that for 20 minutes after our reservation time, and when we were finally seated on the outdoor patio there were 6 empty tables! The menu was very limited and every one of us ( 4 people) was very disappointed in the meal we received. I will never go to this restaurant again and I have already told friends to avoid it. Whoever owns it should strongly consider getting new management and a new chef.

2.0
Mediocre
Dined May 1 2018

We had a reservation but could not get outdoor seating. We arrived a little early, and even with a reservation we had to stand and wait at least 10-15 minutes past our reservation time to be seated. Ambience indoors was similar to a cafeteria. It took an hour to get our food. My husband seemed satisfied with the flatiron steak. I had the special, which was rabbit, because it was highly recommended by the server; it was so-so. We ordered a side of broccoli and it finally arrived in time to be our dessert. To be fair, they did take the rabbit and broccoli off the bill. If you are going to the Botanical Gardens and wish to try it, reserve well in advance to get the outside seating. Don't expect too much and it may be fine.

4.0
Good
Dined May 1 2018

I never am disappointed when going to Gertrude's for any meal. This was my first breakfast there and it was amazing. I discovered their Bloody Mary on this trip, had them make it spicy, and it was FABULOUS! It was a meal in itself with how satisfying it was! \n\nWe split the french toast, frittata, and some fingerling potatoes and it was plenty for the three of us. Splitting food is always wonderful here, as you get to try more than just your own order!

2.0
Mediocre
Dined May 1 2018

Crab Salad tasted ' fishy', was it fish or just not fresh crabmeat.\nFrench Dip was disappointing, beef was OK but the jus was not good

4.0
Good
Dined May 1 2018

We dined at Gertrude's for my birthday, April 4. It was a magical experience on the patio for dining. The weather was still cool, and we watched the sun set behind the patio. Our waiter was attentive, and recommended some other vegetables to go with the blackened scallops-which were outstanding. Three of us had the scallops, and the 4th person had the tuna, which was another amazingly tasty dish (we all tasted this). I would recommend this restaurant to anyone wanting a different and romantic evening!

1.0
Poor
Dined May 1 2018

We really had a terrible experience trying to dine there\nEven after the manager came over we were appalled by his errorancy \nNot a good experience \nWe walked out never to return \nIt's rather sad to.. It was our anniversary... We have no desire to return . There are way to many places to eat in Phoenix that treat you with respect ... Not this place ... Sorry

3.0
Okay
Dined May 1 2018

Saturday night is not the time for a quiet dinner at Gertrude's. Service was slow and inside was too noisy for comfortable conversation. Food was great.

4.0
Good
Dined May 1 2018

This restaurant serves great food but the setting is spectacular. Be sure and sit on the patio; we even saw a roadrunner during one of our dinners there.

4.0
Good
Dined May 1 2018

wonderful menu (different-not same old thing)wonderful cold beet -red gazpacho-- best mussels I've ever had anywhere--great location--need reservations

1.0
Poor
Dined May 1 2018

Our lunch at Gertrude's was not good at all. We have been there before and this was by far the worst. The waitress was weak , late to serve, late to get to us and not efficient in terms of delivery of service. She knew nothing we ask her or just didn't care. Nothing special for a birthday celebration.\nWould reconsider coming back

3.0
Okay
Dined May 1 2018

It was a great venue as we were attending the light exhibit in the Garden. The wait staff was unfamiliar with the featured specials they were 'trying out'. It was tasty but was very overpriced, especially the grits and cassoulet coming in at $26.\n\nWould take guests to eat somewhere else then attend the garden exhibits in the future.

4.0
Good
Dined May 1 2018

We went to Gertrude's before attending Sonoran Lights. It was a beautiful meal before the garden show. Thank goodness the meal was good as the show was oversold and difficult. Gertrude's saved the evening.

4.0
Good
Dined May 1 2018

Service was excellent and all staff were friendly attentive and appeared to be enjoying their jobs. The food was delish, we ordered several items and shared amongst the three of us. PreaebrPresentation of food was great with a goodgood blendof fresh and local fare. The soup was a cold melon and cilantro blend that was to die for! And the prickly pear mimosa was a great local addition. And the surrounding gardens were gorgeous!

4.0
Good
Dined May 1 2018

The children were set to explore to zoo on their own and so the wife and I had an unexpected date opportunity. We chose to head over to Gertrude's, a new to us, dining location. While early for our reservation, the staff was cheerful and accommodating and sat us immediately. After letting Mary, our server, know we would be enjoying a leisurely brunch, she provided us with some suggestions. My wife chose the white wine Sangria, a not too sweet, and a very enjoyable wine with granny smith apples, pineapple, and oranges. When I learned of the locally roasted and on site cold brewed coffee, my choice was also made. I was not disappointed and would suggest all coffee aficionados take advantage of this fine brew. Unfortunately for those reading this review, we were the last customers to ever get to order the monkey bread. It was being removed from the menu and we actually received the last order. Rest assured, it was wonderful. For our meal, my wife chose the Eggs Benedict with spinach, Canadian bacon (made in the restaurant), and a nicely seasoned tabasco hollandaise. I chose the pork sausage gumbo with eggs on top and corn bread muffin. My wife commented on the surprised look on my face as I took my first bite. the remarkable depth of flavor was evidence of someone that had actually mastered the art of gumbo. The other surprise was the addition of a sweet cornbread muffin. Not usually served with southern style cooking, but in this case, a truly inspired choice as the contrast between the spicy gumbo and the sweet cornbread only enhanced the enjoyment of both. Lucky for us, the children were still busy at the zoo, so I was able to take advantage of one of the custom cocktails created by the mixologist at Gertrude's. My favorite cocktail, a manhattan, made with an Arizona bourbon, Arizona bitters, Arizona coffee beans, sweet vermouth, and a smoked cherry, was easily one of my top 5 manhattans, ever.\n\nWe will be back with our family, again and again.

2.0
Mediocre
Dined May 1 2018

The food is overpriced and portions are small. Place is noisy. I would get a reservation because it was very busy ona Wednesday night. I does have an an interesting menu.

2.0
Mediocre
Dined May 1 2018

Had a reservation for 6 people @ 8:30 PM arrived @ 8:10 PM & was informed that the table is being prepared. Finally @ 8:25 was led to an outside table. Nobody informed us that we would be sitting outside @ any time. Refused the outside table & was told that the empty tables (about 3-4 were spoken for)They put us inside after much commotion to a table that barely fit 5 NOT 6 \npeople. At no time were the empty tables inside ever filled.NO ATTEMPT TO ASK IF THEY COULD COMBINE THE EMPTY TABLES. The management knew about this problem & no one had the courtesy to at least come over & apologize .Above all the manager was rude to our party. I've heard that this problem occurs frequently.

1.0
Poor
Dined May 1 2018

The upsell started from the minute we entered the front door. The seared tuna was very tasty but the accompanying sauce and one small potato were not a good match. The chicken cassoulet was over priced for beans and a small amount of chicken breast. No bread was served unless you ordered the 'bread course'.\nThe two beers were good local brews.\nOverall, a disappointing experience.

3.0
Okay
Dined May 1 2018

Our party of six hoped for an outside table, not available when we made our reservation 10 days early, so we had a good table inside. Only problem was the VERY NOISY BAR AREA - we had to shout to hear each other at our table! The service was great, we all enjoyed our delicious meals & great wine selections. Really a wonderful place - hoping for patio table next time... Touring the SONORAN LIGHTS show afterwards was AWESOME!! How will DBG top this show next year??

2.0
Mediocre
Dined May 1 2018

The location inside the Desert Botantical Gardens is fantastic. Beyond that, the food and service were average, noise level inside the restaurant was high and it was a bit overpriced.

1.0
Poor
Dined May 1 2018

Our reception upon arrival was curt, they appeared busy and between seatings which was taken into account. The staff person who seated us was friendly. Our main wait staff person appeared overwhelmed, but nice enough. I received a glass of wine in a dirty glass, I pointed this out and it was returned. I observed the bartender pour the same wine into a different glass, whereas it should have been not only a clean glass but a new pour as well. Green salad was unremarkable. the burrata was blaugh, the scallops however were very good. \n\nI had in mind that since reservations were somewhat difficult to get that the quality and service would have been more in line with a finer restaurant. It was not actually.

3.0
Okay
Dined May 1 2018

Great view. Food was good, not great. Atmosphere much more casual than expected.

2.0
Mediocre
Dined May 1 2018

We brought our daughter and son in-law here for the first time while visiting the Garden. It was not as good as it has been. The food was cold and my son in-laws ham steak had a strange taste to it. The gaps in our table (I have a picture wish I could send it with this review) was filled with food crumbs. I know it's outside, but this was definitely food. Very unappetizing. The service was extremely slow, but our waiter was very friendly.

4.0
Good
Dined May 1 2018

We all enjoyed our meals. Menu different. Server very helpful.

2.0
Mediocre
Dined May 1 2018

I don't know why people rate Gurtrudes so high. Service is average. Food is good, but way over priced. $69 (including tip) for a burger,salad, one beer and a glass of sangria. $8 for a local beer that sells for $8.99 a six pack. I guess they charge what they do,because they have a captive audience. When you leave, you say food was good, but feel like you were taken.

2.0
Mediocre
Dined May 1 2018

The food was not hot, it wasn't cold just warm. The portion were very small for the cost. The service was good and we did not have to wait long for our food. I would not recommend this restaurant to anyone.

2.0
Mediocre
Dined May 1 2018

Food portions were very small and expensive related to what you got. It was also expensive. The chocolate flourless cake was decadent but again quite small. Not family friendly which is surprising for the location.

4.0
Good
Dined May 1 2018

In advance of our 8:30 pm reservation, we enjoyed a leisurely stroll around the gardens at dusk/sunset. We enjoyed dinner on the patio...the wine, the flat iron steak and blackened scallop entrees were simply delicious! Our waiter was attentive and the ambience was delightful. While a bit on the expensive side...it was a treat!

3.0
Okay
Dined May 1 2018

The setting is lovely as was the service, the beer, the appetizers. No complaints except limited entrees for vegetarians/vegans - I had the veggie wrap. It was broccoli, a few shallots, and a teaspoon of cheese. Yuk. Doubt I will go back for the food, next time I'll just have a beer.

4.0
Good
Dined May 1 2018

I reserved a table at Gertrude's during a recent visit to the Botanical Gardens. We were quickly seated and our servers were friendly, informative, and efficient. We sat inside as we had walked for over an hour in the Gardens, but the outdoor dining area looked nice also. I ordered a cup of the gazpacho soup. It was delicious! The waiter said they'd be having other cold soups over the summer months. Both my cousin and I had the chicken salad wrap. It was delicious. There was enough that two people could have had a salad or appetizer and then shared the sandwich. I most certainly would dine there again while visiting the gardens.

3.0
Okay
Dined May 1 2018

The meals were expensive. I asked for my tuna to be medium well and it was medium rare. Our friends steak was perfect however.

2.0
Mediocre
Dined May 1 2018

In March the outside patio was pleasant. The food quality was not in sync with the price. Whenever a steak is drowning in sauce I wonder why. My cauliflower and broccoli was tasteless. My husband had the duck. Although it was better than the steak it was average at best. Sorry Gertrude, I would neither return or recommend your restaurant.

3.0
Okay
Dined May 1 2018

hamburger was very good, as was the BLT. side salad was nice too. The chocolate torte was somewhat disappointing, as it was served frozen and needed to either be thawed for another 15 minutes or needed a pick ax to eat it. Was a bit pricey too.

4.0
Good
Dined May 1 2018

A great way to enhance a visit to the Botanical Garden. Excellent food and excellent service, although with the view nobody minds the wait.

4.0
Good
Dined May 1 2018

Brunch is amazing!

2.0
Mediocre
Dined May 1 2018

Staff was very eager to get guests to leave fast. They have a lot of guests waiting, so I can see why. I was asked about dessert before I had finished my food, and had the check on the table before I had finished dessert, that's a bit too obvious.\n\nFood was good, not worth a trip if you are not there anyway for a visit to the botanical gardens though.\n\nSupposedly the outdoor seating is very nice. I can't tell, was sitting as far away from the patio as possible. Indoor atmosphere is nothing special, fairly noisy.

2.0
Mediocre
Dined May 1 2018

Better one year ago. Good undercooked. Absent, forgetful waitress. Disappointed

4.0
Good
Dined May 1 2018

We dined here after walking around the botanical garden on our last night of our vacation. It was very enjoyable. The staff was very accommodating despite being busy. The food was great!

2.0
Mediocre
Dined May 1 2018

Had an 7:15 res. Took awhile to get seated. Took a while to order cocktails, delivered by someone who wasn't our server. Someone else did the entree delivery. Don't think they had enough staff scheduled for the evening. The wait person said she'd be back to take our order, took awhile for that to happen. Wait person brought the check & returned to pick it up. Hope she shared the tip.\n\n Sorry I made an Open table res. We could have found a couple seats at the bar(there are some open) but we waited to be seated at a table-wanted to honor the res.\n\nRead that the DBG was selling out the tickets for 'Sonoran Lights'. Think Gertrude's would have scheduled more staff.\n\n Food was good. Burger done the way I liked it. The honey enjoyed the chicken cassoulet.

4.0
Good
Dined May 1 2018

Request outdoor seating so plan ahead. Good service and food. Always a treat to eat there.

3.0
Okay
Dined May 1 2018

Unique selections of food and drinks. Enjoy Hummus from beans grown in AZ and a wonderful gin made from juniper! Only at Gertrude's!

2.0
Mediocre
Dined May 1 2018

Beautiful ambiance, especially outdoor seating. Healthy dishes available. Convenient when visiting the Botanical Gardens. Friendly service. Expect crowds during certain events.

3.0
Okay
Dined May 1 2018

A beautiful setting with a unique menu - a great place to go and relax after wandering through the garden exhibits!

4.0
Good
Dined May 1 2018

I can't say enough about our experience here. I read some reviews and am dumbfounded by their comments. Our bartender (Scott) was fabulous and our waitress was very knowledgeable. Service was not slow and the hostess was not at all snooty. The food was created and presented with care and was all delish. This place is busy, so if you do not make reservations, then don't be surprised that you have to wait or not seated at all. People want to sit on the patio, so it is the first to fill. Yes, the food was $$$$ out of five, but have to remember where you are. It's the ambience you are paying for and most of the items are locally grown and made. I personally had the white sangria which the best I have ever had. Don't complain about the prices if you bothered to look online to see their menu. You know well ahead that it isn't Applebee's or like chain. We had our anniversary here and they delighted us with a complimentary dessert. The coffee was excellent. Flat Iron steak was as tender as it gets and the mussels were abundant, massive and excellent.

2.0
Mediocre
Dined May 1 2018

The prices for entrees were way to high. When received the scallops, there were three medium size scallops with a corn and tomato sauce that was without character. Scallops were not very warm and not seasoned well at all. The portion was an appetizer. My wife was a bowl of risotto probably threefourths of a cop for twenty dollars...ridiculous. No sides included. We did see the sandwiches seemed to be a normal size served with homemade chips. The White Sangria was not mixed well and had a strong pepper taste which was not good. Overall, a bad dining experience as far as the food. The seating was not real comfortable and very close to other diners, we even made reservations and were not even given the option to eat outside. We were disappointed all the way around.

3.0
Okay
Dined May 1 2018

Felt at the front desk that we were being done a bit of a favour to be allowed to dine here. However our waiter was knowledgeable and charming - we had a pleasant meal. The food is interesting with excellent ingredients. The wine list was appropriate to the range of food on the menu. Service was attentive. Dining at Gertrude's is not cheap.

3.0
Okay
Dined May 1 2018

My wife and I had lunch at Gertrude's to celebrate my birthday while we waited for our time to see the Bruce Munro exhibit at the Desert Botanical Garden. We both started with the beet salad. Golden beets over greens with a light vineger dressing. Our main courses included the Tuna steak and scallops. Both dishes were nicely presented and perfectly prepared. Of special note was my wife's drink - a cocktail made with blackberry juice, gin and an aloe liquor - absolutely wonderful! I couldn't resist stealing a sip. The service was friendly and the outside dining area setting across from the entry to the Gardens was very comfortable and away from the noise inside. It was a very relaxed meal we enjoyed very much.

3.0
Okay
Dined May 1 2018

We thoroughly enjoyed the scenic location and service at Gertrude's. The unique food was appealing, but too expensive for our pocketbook. We settled for burgers, side dishes, drinks and a dessert and still spent $100. We visited to attend the Sonoran Light display and dinner at Gertrude's is a one time treat for us.

1.0
Poor
Dined May 1 2018

Host was very rude and sat a late arriving couple at a table reserved for us while our reservation time came and went. When we did get a table (15 minutes later) after complaining repeatedly. Server was tired and could care less about providing service. Food was average at best, but certainly expensive. Since this is only full service restaurant on site, would recommend eating elsewhere before entering Desert Botanical Gardens.

3.0
Okay
Dined May 1 2018

The overall garden experience is good to see. Our meal was ok but was looking forward to a little more menu selection that was a decent price, $52 for a steak in that atmosphere is a bit much. It was good the 1st time and ok the second. Will most likely not be a third!

1.0
Poor
Dined May 1 2018

We were seated at 6 pm, ordered drinks which we received about 6:20, ordered bread, salad and cold soup and 4 entrees. Received the bread at 6:55, cold soup and salad at 7:10 and left at 7:30 without receiving our entrees. Worst service ever and server didn't seem to care. Floor manager also wasn't very concerned. We have told everyone we know and we will never return to Gertrude's. Ruined what was supposed to be a very special evening.

3.0
Okay
Dined May 1 2018

Wine list not the best. They ran out of chardoney and for the price the Reds were over rated.

2.0
Mediocre
Dined May 1 2018

The food`tuna and chicken with beans] was tasteless and the tuna was presented on a very large plate with 3 tater tots and mushroom sauce with green sauce to fill the plate. It was a joke and you should be embarassed to present food for that price with this presentation .\nWe will never recommend this place to anyone.

3.0
Okay
Dined May 1 2018

One of our entrees was scallops. Three scallops for $34, ala carte, is very overpriced. Would not recommend to friends. The hamburger with chips was a much better value.

2.0
Mediocre
Dined May 1 2018

Have had dinner on the patio several times which was a very pleasant experience. However, the inside not so much. Good calibur of food but found the inside to be cafeteria-like ambience and the noise seemed to amplify in the enclosed space. Not sure how to improve but it may help not seem so closed in by opening the blinds. Overall service in Scottsdale and area, including Gertrude's, is considerably poorer this year over others. Would recommend, but only if seated outside.

2.0
Mediocre
Dined May 1 2018

Lovely location. Burgers were good. Our waiter was great, but overall the restaurant seemed somewhat short-staffed.

3.0
Okay
Dined May 1 2018

I had the garden wrap; my friend had the chicken 'stew'. Both were extremely bland. I previously had breakfast here on a Sunday and that food was delicious. Don't know whether there was a substitute cook, or what---but our brunch food was just not that great.

4.0
Good
Dined May 1 2018

Delightful & attentive service. Somewhat disheartened that at a 6:30pm dinner, items were already sold out. One entree selection (duck) was superb & enormously enjoyed. The other (tuna) was mediocre at best.

3.0
Okay
Dined May 1 2018

Very nice setting at the botanical gardens, sitting outside is preferred. service was pleasantly nice with knowledgeable staff, friendly and professional. very good menu, not cheapest place but well worth it. very casual yet upscale as needed. we really enjoyed the night out here.

4.0
Good
Dined May 1 2018

Our waiter was very knowledgeable of very menu item we asked about.

4.0
Good
Dined May 1 2018

Food is limited..expensive. Only upper class can afford and enjoy. Should reduce by $5 so regular class wage earner can enjoy this beautiful place

2.0
Mediocre
Dined May 1 2018

Our reservation was at 5:45 Saturday and we were running about 10 min late, we called and spoke to the hostess. She said it was not a problem as long as we understood that at 7:15 our table was reserved. No worries, I get that, EXCEPT at 7:15 there was barely anyone in the restaurant and no one waiting to be seated. Even the bar had slowed w/only five customers. Hmmm....\nOur waiter was very kind and personable, from there it went downhill.\nThe white Sangria was delicious, the prickly pear Cosmo was heavy w/syrup and extremely sweet.\nVery limited menu for vegetarians. I ordered a vegetarian wrap, the broccoli was cooked to perfection, the tortilla and ricotta cheese were nice but the entire wrap was extremely bland. I am glad it came w/black pepper potato chips, that was the only seasoning on the plate. My dinner companion ordered a chicken dish and said it was good but not outstanding as expected from Gertrude's. We had no time to enjoy our cocktails because our entrees arrived within 5 minutes \n( just like a Mexican Food restaurant). When it came to dessert, it took 15-20 minutes , we both finished our coffee before the red wine/chocolate torte arrived. This dessert is not something that has to be made at the time of ordering, just assembled. It was very good served w/salted caramel, pistachio brittle and Chantilly Creme, two thumbs up for dessert if you do not mind the wait.\nI am not really sure who's timing was off, the kitchen's or our waiter, regardless, on this visit, Gertrude's only rates 2 stars in my book.\nThis was my second time to Gertrude's and I was looking forward to it after my first visit, two years ago, it was outstanding! Unfortunately, this was my dinner companions first time and it did not make much of a impression.\nWill I be back, good question, maybe to have a cocktail at the bar while visiting the DBG, but for dinner, I doubt it.

4.0
Good
Dined May 1 2018

Great place! We loved the food and scenery and service was wonderful!

4.0
Good
Dined May 1 2018

Food was delicious and ample. Not crazy about the bread and the crust was a little burnt. Very friendly and knowledgeable wait staff. Would definitely recommend.

2.0
Mediocre
Dined May 1 2018

We thought the food at Gertrudes was just barely ok. The Pork Gumbo came highly recommended and we thought it was barely ok -- a bit weird. The bartender was nice\nand helpful. It was very noisy. I think the patio would have been better for dining.

3.0
Okay
Dined May 1 2018

We love to eat here when we visit the Botanical gardens. The menu is diverse and offers something for almost everyone. Reservations are a must for dinner or your wait will be forever. Lunch with or without depending on the time and day. While our service was sub par on this visit, that is normally NOT the case. Most servers have been working there for some time and can help you with any questions on just about anything. Always a treat to eat here!

2.0
Mediocre
Dined May 1 2018

The hostess was so rude he did not even look up from his iPad for four minutes while we stood there, we had reservations and then as he proceeded to tell us we needed to be done eating by 6 o'clock yet he sat a group of five who did not have a reservation and did not tell them they had to leave by six.

3.0
Okay
Dined May 1 2018

Was somewhat of a disappointment. The venue was great but food was just so-so.

4.0
Good
Dined May 1 2018

Great food, excellent service

2.0
Mediocre
Dined May 1 2018

when asking about gluten free items on menu server said anything with two asterisks was gluten free. My friend ordered blacken tuna and had a reaction to so called 'gluten free item'.\nShe traveled by plane next day and had a very bad case of cramps and diarrhea on the 5 hr. flight. Please review your menu and instruct your servers. I was in a party of four and our meals were good but over-priced. the gardens were spectacular but I cannot recommend your restaurant.

2.0
Mediocre
Dined May 1 2018

The food was quite expensive and the menu selections were limited . Drinks list and price were reasonable

4.0
Good
Dined May 1 2018

We had a lovely dinner at Gertrude's before the Bruce Munro Sonoran Light show. Our reserved table was ready immediately, the wait staff did a great job and it was not long before our dinner was served. The favorites on the menu were the Duck and the Scallops! Wonderful!

3.0
Okay
Dined May 1 2018

We had Sunday brunch plan on making reservation otherwise your wait could belong Food was good but a little expensive. Even though we ate late the place was noisy and we couldn't have a conversation without the tables next to use hearing everything.

2.0
Mediocre
Dined May 1 2018

It's a shame that the food isn't equal to the setting, and certainly not worth the price. Service continues as slow & disorganized as day one. I'll dine before I arrive at the DBG in the future.

2.0
Mediocre
Dined May 1 2018

Had brunch. Spouse had breakfast bowl (without the eggs) & I had the frittata of the day. His was better by far. The pork gumbo was smoky and tasty. My frittata had been warmed up in a way that made the sides crunchy/crusty. Not really what one wants for eggs. I did enjoy my prickly pear mimosa. Delicious and great value.

1.0
Poor
Dined May 1 2018

I had the Chicken Cassoulet for $26 and my friend had the grits for $19. These two dishes are overpriced. People eat with their eyes and the dishes didn't even look appealing-- everything was white. No bread was offered. At the very least a house salad should be included in the price. I would have ordered the scallops but $34 for 3 scallops seemed over the top. Lunch may be a better deal. With no competition in the park, I suppose it's expected. I wouldn't eat there again as there are so many excellent restaurants in the area that are more reasonable and tasty. I left hungry as I couldn't eat much of the dish.

3.0
Okay
Dined May 1 2018

This is a lovely setting and that is the only reason to go here. The staff is adequate but not amazing. We were here when the restaurant first opened and it was excellent with all kinds of fresh food prepared in an interesting fashion. Subsequent visits have left us less than overwhelmed. Food is decent enough quality but the preparations are very Bland or uninteresting. The only reason we went there this time was to dine outdoors with an out-of-town friend. I really won't go back.

2.0
Mediocre
Dined May 1 2018

We were a bit underwhelmed by the food. The salad greens were quite limp and the dressing was all at the bottom of the bowl. The sides were minimal. The potato that came with the tuna consisted of five small pecan sized fried nuggets that were hollow inside so didn't amount to much in the way of actual food. The broccoli that came with the duck was simply one two inch piece of broccoli. Expected more. I should note that the manager did bring my wife a better salad when she checked on us...which was a nice gesture.

2.0
Mediocre
Dined May 1 2018

This was our first visit to Gertrude's with a friend whose husband passed away a year ago. We wanted to remember him in a special way.....Gertrudes and then a walk to see the Sonoran Light display seemed apt.\nWe were very pleased with the atmosphere and felt this would fit the bill except when it came to the food. My husband and friend ordered the Flat Iron steak and both were very disappointed with the quality and flavour. One of them did not eat it and the waitress didn't even ask why. I ordered the Ham Steak and barely was able to eat it because the sauce was so awful. We all felt we did not get food that matched the price or the ambience of the restaurant. What a pity! I must give praise for the salad that the three of us shared. It was delicious! Thank goodness...otherwise we would have gone away hungry.\nThere is lots of room for improvement with the food.

3.0
Okay
Dined May 1 2018

From reception to waitress to buser, the service was AMAZING! Everyone was friendly, professional and service oriented. Didn't see it coming. Pleasantly surprise. You all made a very memorable experience one we will look back on fondly!

4.0
Good
Dined May 1 2018

I have a problem with the use of large wine glasses. If someone comes to your home you would fill their glasses more. Either use normal size glasses or pour more wine. I realize that this is a trend but not one that creates good feelings. I call it trying to be cute and generally avoid such places.

3.0
Okay
Dined May 1 2018

We ate at Gertrude's after quite a bit of walking around the Botanical Gardens. We had a reservation and were promptly seated by the hostess. She told us that our server would be taking excellent care of us. However, we sat for some time, 10 minutes at least, without anyone coming to our table with so much as a glass of water. I finally got up to ask the hostess why no one was waiting on us. The hostess said that our server would be with us shortly. Finally, she came to the table. We ordered wine, and then waited again longer than I think was reasonable. As time went on, the service did get better, but for the caliber of place that Gertrude's seems to be and for what they charge, I thought the service should have been more prompt. I will grant that it was busy, but I don't think that's an excuse for as long as we had to wait, especially in the beginning. Maybe they need more servers. The food was excellent, and overall a nice dining experience.

4.0
Good
Dined May 1 2018

First...Hats off to the General Manager Michelle. We showed up a day early for our reservations by mistake. The place was packed but Michelle fit us in and made a very special night possible. Great server. Matthew was very knowledgeable and helped us with menu selections. Tuna was great as was the salmon appetizer. Will definitely be back for our next special dinner. The setting at the Desert Botanical Garden is awesome. Pair an afternoon at DBG with dinner at Gertrudes for a great day.

4.0
Good
Dined May 1 2018

Everything was wonderful-the food, the ambiance, the setting in the garden and our waiter was great. My only minor complaint was the young woman who was at the front-not very friendly. I also called prior to the visit and spoke to her on the phone and there seemed to be some weird disconnect.

4.0
Good
Dined May 1 2018

Located at the Desert Botanical Gardens. Very happy with the food, drinks and service. I would recommend it to anyone visiting the DBG.

3.0
Okay
Dined May 1 2018

We've dined at Gertrude's at least 8 times during the past year. The food is good (not great), and the outdoor patio seating is lovely, especially when the sun is setting. We always make a reservation. On our last visit, we had to wait 20 minutes, even though we had reserved a table on the patio. The hostess seemed overwhelmed & was doing a variety of things - mostly involving writing names on post it notes. This task must have been quite upsetting b/c the hostess never smiled or conversed with those of us who were waiting. There were plenty of empty tables, so we couldn't understand what prompted the delay. Please, Gertrude, do something to make the seating/greeting process more efficient & pleasant, or employ a competent hostess.

4.0
Good
Dined May 1 2018

Service was stellar, and the scallops were amazing!

2.0
Mediocre
Dined May 1 2018

Service was exceptional. Food quality very good. Prices are way too high for the overall experience.

2.0
Mediocre
Dined May 1 2018

We met friends for dinner and some of us had a good experience but others did not. We ordered wine but it was delayed for some reason. We ordered a salad to be split plus each of us had an entree. The salad came on one plate and they brought two smaller plates, usually restaurants split it for us. Our friends ordered the steak but it came back too rare for them. All in all we had a good time but I don't think we would go back

3.0
Okay
Dined May 1 2018

Great Atmosphere and food. The wait staff is wonderful. The management could use a lesson in being customer friendly!

4.0
Good
Dined May 1 2018

we had dinner after an evening visit to the desert botanical garden. we sat outside . The garden is very pleasant and the service was very attentive. the food was aesthetic and delicious. . we had vegetarian choices only and all of them - the roasted beets salad, the quinoa tabbouleh and the risoto ( called gritts not sure why) were all favorite dishes. Our waitress Amy made was very helpful and was fun to deal with. Loved the place.

4.0
Good
Dined May 1 2018

This was my second visit to Gertrude's and I had just as wonderful a brunch as I had the first time. The restaurant is inside the Phoenix Botanical Garden, and the setting is perfect. Beautiful, with hummingbirds and roadrunners nearby. The food was elegant and delicious. The monkey bread, a house specialty is an excellent indulgence for breakfast or brunch. This restaurant is good for couples, groups or families.

3.0
Okay
Dined May 1 2018

Nice food, good service, incredible outdoor setting at inflated prices

3.0
Okay
Dined May 1 2018

The Beet salad was amazing with the wonderful Espelette spice, The Cassoulet and Carolina Grits were amazing.

1.0
Poor
Dined May 1 2018

Noisey, expensive, cramped seating. Eat somewhere else.

3.0
Okay
Dined May 1 2018

Our server was very attentive, and even the chef brought out one of the entrees! Sadly, the food was just so-so, especially with the price and limited menu. If I wanted to have really good food, it would not be at Gertrude's. We sat on the patio where the atmosphere was great, the weather gorgeous and the service excellent. We could have used a couple of candles at the table, as people were using their smart phones to read the menu! The chef brought out hot, delicious donuts in celebration of my husband's 80th birthday - that was very nice!

3.0
Okay
Dined May 1 2018

Reservations need to be honored without a 20 minute wait at the entrance. Wonderfully prepared food items,servers who are knowledgable, outside seating make for an enjoyable experience.

4.0
Good
Dined May 1 2018

One of our favorite restaurants in Phoenix and always a great dining experience...golden beet salad is a must.

3.0
Okay
Dined May 1 2018

The patio is where you want to be. The beet salad was surprising and excellent and the classic silver margarita with cointreau was one of the best i've ever had out. The service was unobtrusive and efficient if not a little indifferent, and they left plenty of time between appetizers and the arrival of the meal - a rare treat these days it seems. Overall a great experience.

2.0
Mediocre
Dined May 1 2018

Loved the location, view and service. Food was not good, but as this was our first time there, we may have just ordered the worst on the menu and were unlucky. We actually stopped at a convenience store after we left and purchased some granola bars as one plate was inedible.

2.0
Mediocre
Dined May 1 2018

Our service was great. Too bad Gertrude's is expensive for the quality and choice of food available. There were five of us so we tried a wide variety of appetizers, entrees and desserts. The gumbo was served over a scoop of cold garlic potato salad which couldn't even compete with the salty gumbo. The cassoulet was rich in cream but bland in taste with fatty meat bits. The mussels were good , but the sauce was bland. Bread service was $5 and the bread tasted like thanksgiving stuffing well on its way to drying out. The beet salad was tasty but a bit dehydrated. The Ice cream sandwiches were dried out which is hard to do with an ice cream dessert. Highlights were blackened scallops, large and fresh tasting, and the cocktails.

4.0
Good
Dined May 1 2018

We enjoyed a delicious early dinner. Everything for our party of four was delicious and beautifully plated. The service was outstanding too.

3.0
Okay
Dined May 1 2018

Great atmosphere, wonderful end to an evening of walking around the garden

2.0
Mediocre
Dined May 1 2018

Acoustic guitar music was amplified to the point that dining companions had to yell at each other to be heard. We were initially brought the entrees for the table adjacent to us. When we did get the meals we ordered, the medium rare steak was burned on the exterior and burned taste permeated the entire steak. The waitress appropriately offered the steak to be refired. The manager intervened and said the steak was 'charred', not 'burned' due to heat of grill; that all the steaks would come out that way so refiring a new steak would not help; that a steak could be pan fried, but did we really want to wait that long ? No thank you, I just won't be returning any time soon or recommending this restaurant.

4.0
Good
Dined May 1 2018

Good choices for gluten free. Food is fresh and good

2.0
Mediocre
Dined May 1 2018

Not as upscale as pictured online; waiter seemed rushed & somewhat impatient. Ambiance definitely lacking. It was too cool to sit outside but I think that would have better ambiance. Appetizers & drinks ordered were not great but salads and entrees were good. Just not as upscale as expected and rated from online reviews.

4.0
Good
Dined May 1 2018

First time to Gertrude's and already can not wait for our return! Food was over the top and our highly personable waitress was FAB!\nThe noise level while 'energetic' was too loud for conversation in the inside dining. We understand the desire for this type of noise level, however it makes it next to impossible to hear the staff and our friends. Hearing changes with age... so we will dine outside next time in hopes for a less energetic ambiance and great conversation.

4.0
Good
Dined May 1 2018

Loved the creativity of the food and drinks. Decent wine selection. Beautiful setting. Service generally good. Looking forward to a future visit.

1.0
Poor
Dined May 1 2018

Overall, we were very disappointed in our visit. We came to celebrate our anniversary after the Munro light show at the garden. I had contacted the manager prior to our visit about a food allergy and she was very helpful by e-mail but the server we had was not. She was rude and interrupted me when I was telling her that I needed a menu item modified-at first telling me it couldn't be done before I even had a chance to tell her what the modification even was. She was not friendly at all with us and seemed annoyed with simple requests. Drinks were not refilled. As far as the food, the bread we ordered was burnt on top (black) and hard. Because of our unhelpful server, we didn't even try to get another loaf of bread. Couldn't believe it was even sent out from the kitchen. Entrees were ok but not at all worth the price paid. Skirt steak was suppose to be medium but came out closer to well done. Again, wasn't worth the effort to deal with our server. Atmosphere was really noisy so we left as soon as possible.

3.0
Okay
Dined May 1 2018

The service was terrific and the food was wonderful. Try the dirty chips. A different, unique and very tasty appetizer.

3.0
Okay
Dined May 1 2018

... Lisa, was the best server ever! She explained the menu like she was the chef, and checked back with us frequently thrughout our experience.

4.0
Good
Dined May 1 2018

Gertrude's is the most beautiful setting for a meal in the Phoenix area. We ate at a table outside surrounded by the beauty of the Dessert Botanical Garden. Brunch is delicious and our server, Mary is superb.

4.0
Good
Dined May 1 2018

Delicious mussels. Bring back the coffee martini. Need to work on seating guests --somewhat rude and brusque.

1.0
Poor
Dined May 1 2018

We got off to a bad start, the gentleman in the reception area was rude.

4.0
Good
Dined May 1 2018

Gertrude's really serves up an Arizona experience on a plate. Beautiful setting, unique dishes at the Desert Botanical Gardens. Every time we go to this place - we are never disappointed. Comfortable seating, beautiful views, unique foods - locally sources. Wow! We loved it. If you have visitors from out of town, this is a great way to see beauty and eat a terrific meal!

4.0
Good
Dined May 1 2018

Perfect weather and location for sitting outside, the sunset, orange spectacular. Bruce Munro light art is a must see. Contemplating the amount of work involved with setup is mind blowing.

4.0
Good
Dined May 1 2018

My husband and I went there for my birthday, which happens to fall on Valentine's Day. Our serves was attentive and very knowledgeable about the menu as well as how the food is sourced. He didn't rush us on a busy day and visited our table several times to check on us. He was quick with the check when we asked but didn't push us to leave.\r\n\r\nThe food was delicious and exactly as described in the menu. It was unique, flavorful, and sophisticated. I had the hibiscus cocktail and it was delicious. I also tried the Sangria which was refreshing. My husband tried local craft brews and the server even gave him samples to help him decide. I had the arugula salad and my husband had the burger. Probably the best salad I ever had.

3.0
Okay
Dined May 1 2018

We had an appetizer and entree plus drinks. Loved the food. Always love the atmospher. Drinks were good, but a bit pricey.

1.0
Poor
Dined May 1 2018

When the four of us arrived at Gertrude's for our 330 pm reservation, the host asked us how much time we needed to finish our meal. We wanted to sit outside so he said he could afford a table there for one and one-half hours, or longer if we chose to sit in the bar area.\n\nWe were seated and then greeted by a server who took nice care of us.\n\nThe food: One person was happy with the Gertie burger. Another had the Chicken salad wrap and compared it to one she picked up at the Phoenix airport. The third had the vegetable wrap which was packed solid with broccoli, bland, and not much else. And the last was a cereal bowl of Carolina Gold Rice Grits for $19 which the kitchen should be ashamed to serve. Those grits must be a real money maker for the restaurant.

2.0
Mediocre
Dined May 1 2018

The outdoor dining on a pleasant spring evening was the highlight of the dinner. Salad leaves tasted fresh. A spring mix of leaves was about what the salad consisted of except for two thin slices of watermellon radish on top. Not much creativity or appeal there. Portions were small and seemed tiny when presented on the large plates used by the restaurant. The salmon had a nice flavor. Overall, the meal was over-priced for the portion size and value.

3.0
Okay
Dined May 1 2018

It's a restaurant at the botanical gardens. There was a light show the night we went so it was mobbed and loud. the food was quite good and inventive. Service above average. It was better than one would expect for where it is, but not in the top rung of establishments.

3.0
Okay
Dined May 1 2018

Our dinner was just ok. I really wanted to be wowed but wasn't. Our waiter was nice but inattentive. He walked right by us several times and completely forgot my husband's dessert. My dessert was served and our waiter walked away. I thought he was going back for the other dessert. 20 minutes later, he showed back up at the table with the check. We asked about the dessert and he went back to get it. He had also left it off the check but quickly rectified that when I tried to pay the original one. I reduced his top by the price of the tardy dessert.

2.0
Mediocre
Dined May 1 2018

Reservation at 8:30 and despite telling the staff several times we were present and waiting in the courtyard they did not come to get us. We went in at our reservation time, got seated, and the room began emptying. The staff immediately began bustling about cleaning the floors and in general acting like 'when can we get out of here'. Prices were very high for what was served. Example: Beet salad was served on large bed of arugula with maybe 1 sliced beet- fairly impossible to eat that much plain arugula! The waiter was courteous and helpful, the only positive part of the experience.

4.0
Good
Dined May 1 2018

Gertrude's was pricey, but worth the money. The service was impeccable, but sort of slow due to the number of people dining on Valentine's Day. The food was marvelous. We thoroughly enjoyed the experience.

4.0
Good
Dined May 1 2018

Thoroughly enjoyed Gertrudes for dinner. Spouse had the shrimp which he said was wonderful and I had a salad. Dessert was the donuts which were fantastic.

2.0
Mediocre
Dined May 1 2018

I've been to the botanical gardens many times and was excited when I first heard news of Gertrude's opening especially because I'm a chef. This was first time dining there. We had guests visiting from out of town and wanted to Experience the Bruce Murano Sonoran lights display. Once we arrived we were told that they were not ready for us as we were a few minutes early for our reservation. We had to ask if we may sit at the bar whilst they prepared our table. We sat at the bar just long enough to get a round of water and were ushered to our table. The service staff was very nonchalant, passed out menus, and asked if we would like anything to drink besides water. We said we would like a minute to look over the menu. About 10 minutes later someone finally came back to our table I ordered a glass of wine and burratta appetizer for the table I had to ask for our waters to be filled since we'd already been sitting for a while. My wine came out after about 5 more minutes and I asked again that someone bring water to the table as our glasses still hadn't been filled. The burratta came out shortly after no description was given for the dish and I took it upon myself to explain the dish to our guests also there was no small plates provided. The dish looked sloppy it was bland the reduction was not enough to over power the huge glob of burratta there was about 2 mint leaves and 4 almonds on the plate. We ordered our entrees which came out at a reasonable time but had to ask again for water. 2 of us had ordered the duck which was lovely but could have been cooked just a little more as the skin could have been a bit more crisp and the inside a touch more well done. The scallop dish my friend ordered was executed perfectly the scallop was done beautifully they were large and fresh and the corn ragu was flavorful and delicious. Not once did our server ask how our food was he seemed to be capable of attending to all of his other tables but seemed to be routinely ignoring us.

1.0
Poor
Dined May 1 2018

We had an inside seat, I was facing a wall. The dishes were clanking. The tables were close together. It was just like eating in an over priced noisy cafeteria. The food was only average, and the watermelon rind was inedible (was pickled, was supposed to be eaten.) If you absolutely MUST go here, then sit outside, I'm sure it's a whole different experience, but for those unlucky saps that have to eat inside, frankly, the food should be half the price as when you sit outside. Would NEVER recommend this place.

3.0
Okay
Dined May 1 2018

We were not able to get into Gertrude's or some of our other favorite restaurants on Valentine's Day, so we opted to go the night before and add a tour of the Desert Botanical Garden's after dinner. \r\nThe waiter was very attentive and the food was great, but we were seated close to another table and there was little room for the waiters to maneuver. There were times that it was difficult to hear one another.\r\nThe biggest disappointment is that we specified outdoor seating on our Open Table reservation request and was told that the restaurant did not get the request. Therefore, we sat at a two top in the middle of the restaurant. Not the romantic atmosphere we had hoped for.

4.0
Good
Dined May 1 2018

Had Valentine's Day brunch. Food was great, service was really good, live guitarist. Would go back again!

3.0
Okay
Dined May 1 2018

The food was very please to my mouth ans enjoyed every bite. I didn't think it was going to fil me up, but once I was done, I realize I was full. A great time had and a great walk after dinner in the garden.

3.0
Okay
Dined May 1 2018

We went for a late lunch, and the only meat options were breakfast, or a burger. I remember my first visit as having challenging but tempting menu items. I was looking forward to something new and exciting. The burger was delicious. But not new.

4.0
Good
Dined May 1 2018

swell setting, good food, service was prompt and friendly, (thanks brad), i'd love to return

4.0
Good
Dined May 1 2018

we went to Gertrude's for brunch and thought the food was amazing! Great views, and friendly service.

3.0
Okay
Dined May 1 2018

Great setting in Desert Botanical Garden. Food was very tasty & service was attentive and friendly. I enjoyed the somewhat eclectic flavors & preparation. However, prices were pretty high, so overall value was moderate.

3.0
Okay
Dined May 1 2018

$17 for French toast and bacon is a little pricey. It was nothing special

3.0
Okay
Dined May 1 2018

The food was very good, but our initial interaction with the hostess was not particularly welcoming. She seated use inside, which was not what we wanted. The ambience inside is more hotel coffee shop than desert botanical garden, but we took the table anyway, even though we could clearly see empty tables outside. Fortunately, another host came by a few minutes later and offered us an outdoor table - and all was well.

3.0
Okay
Dined May 1 2018

Took my wife for a surprise dinner on Valentine's. Book my reservation weeks in advance and was looking forward to there special. Got there at 600 are reservations were for 615. Waited in line for a good 20 minutes before I went and ask for some help from someone who works there and was just staring at the people in line. First impression not so good. We sit on the patio and waited for someone to help us. It felt like it took forever. Then are waiter shows up took are drink order( glass of house wine and a Coke) that took 20 minutes. He finally shows up and says there out of the Valentine steak special. I was pissed I told him I don't do fish we came here for that. What kind of place runs out a special for people who make reservations on Valentine's. The only steak worth a dang was 52$. It was good but we won't be back.

2.0
Mediocre
Dined May 1 2018

We we there for Valentines Day. They had two Valentines specials, an aged ribeye for two and boullibsise for two. We were seated at our reservation time of 6:45 and were told that they were out of the steak! The Boullibaise was $75 for two. A bowl of Boullibaise. No salad, no bread, nothing but the bowl of Boullibaise! To be fair, it was delicious. But the experience left much to be desired. Also, there were many people trying to eat there and the whole time we were there they had many empty tables. Poor management. Not serving their customer and not maximizing their profit. Maybe that's why they feel they have to charge so much for so little.

3.0
Okay
Dined May 1 2018

Brought my wife here for a Valentine's Day breakfast at the recommendation of my sister after I asked for 'really great outdoor dining' ideas. It was the perfect place for a spring morning. Quiet with an occasional bird song and a ground squirrel scurrying around for fallen amazing morsels. We did not get to see the roadrunner family but I can picture them on the rock retaining wall. Tried the Tepary bean 'hummus' because it sounded so unique and it was delicious. Wife tried the smoked salmon tartare and I had the vegetable frittata. Both were fresh and flavorful. Even the 'saltines' were house-made, pasta-thin cracker wonders which deserve a better name. Fantastic service. I asked how to make Meyer lemon oil and our server brought out one of the chefs who explained it, then came out later with a printed recipe and notes for me to take home and try. A perfect morning start to the weekend.

3.0
Okay
Dined May 1 2018

Food and service were great. Table was ready 15 minutes early. VERY noisy, difficult to converse.

4.0
Good
Dined May 1 2018

We love the food at Gertrude's. Very distinctive. This time, we had the blackened scallops and they were amazing.

4.0
Good
Dined May 1 2018

I had a friend from WA visiting and wanted to have a nice meal outside after seeing the lights at the Garden. We had a great meal and wonderful relaxed service.

2.0
Mediocre
Dined May 1 2018

This is the 2nd time we had problems with our reservation. Asked for an inside table and was asked to wait. After some time, we were told there were no inside tables and given a table outside, even though there were tables outside. Previously the hostess gave away our reserved table and did not offer to reverse her error. Poor business practices. On the other hand, the server was great.

3.0
Okay
Dined May 1 2018

We were there on a Saturday night with friends. Had a reservation for four at 1945. Was seated promptly. The table was kind of out in the aisle right by the bar and restaurant entry. Our waiter was very prompt and friendly. The noise level was way too high. We had to talk loudly to hear each other and had to have the waiter repeat things. The food was excellent but I don't think we will return for dinner because of the noise level. Maybe lunch is quieter on the patio.

4.0
Good
Dined May 1 2018

I love this place. I am a member of Desert Botanical but haven't gone to the restaurant. I learned that this is a contracted out business to the Garden, unrelated. the service was excellent (don't let the amateur hostess crew throw you off. The waitstaff is very professional and knowledgeable). The food was very good and not pretentious. Best part is the view. Sitting in the garden I saw quail, a roadrunner and other birds while sitting under a tree enjoying the view. This is a perfect place to treat a visitor or relax with people that enjoy nature dining at its finest.

1.0
Poor
Dined May 1 2018

server was sweet .would have been a great babysitter for the kids,but as far as server,she was inept,from not asking for drinks,to not coursing our apps and entries to not offering the kids another drink. \nthe Duck was tasteless ,the Tuna was overcooked .the management did not show any contrition to our situation,I felt that I did not matter. Gertrude's at the Phoenix Botanical Garden could be(should be) a 5 star rest. They charge 5 star prices(17.95$ for a Hamburger).Capital Grille Wago burger with a glass of Silver Oak Cab is 25$, and 10 times the burger.We so wanted a wonderful experience but Gertrude's but were left woefully underwelmed.

4.0
Good
Dined May 1 2018

The food was outstanding and served quickly and efficiently. If you dine outdoors, you will feel the presence of the Botanical Gardens. The wine list was good and the food was excellent.

3.0
Okay
Dined May 1 2018

Good food value but overpriced wine . Good service by waiter and the bartender. A great way to end an evening at the Gardens

3.0
Okay
Dined May 1 2018

A busy Saturday night at Gertrudes... While friendly and considerate, this was the first time that our service seemed a bit strained... a request for hot water was not filled and, while we were in no hurry, we did not see our waiter for quite some time after we had eaten. \n\nWe will come back, of course. c

4.0
Good
Dined May 1 2018

Our three some has plans to see Munro's Sonora Lights at the Desert Botanical Garden. So, this was the perfect spot to have dinner before taking the walk through the garden. We were seated promptly, and the wait staff were very attentive. Never felt rushed even though the restaurant was very busy trying to accommodate patrons who failed to make reservations. Would definitely recommend to friends and dine there again myself.

2.0
Mediocre
Dined May 1 2018

My chicken dish was very tasty and the waiter was very nice.\n\nIt seemed like they were just trying to push people through. \n\nI thought for the Desert Botanical Garden and the prices on the menu that it would feel 'more upscale'.

3.0
Okay
Dined May 1 2018

Good restaurants especially as it is located in Botanical Gardens, where you would maybe not expect quite an ambitious dining venue. Mussels great...Salmon Tartar very nice. Skip the Carrot soup, very bland. Waiter very nice. Only complaint, every candle on every table lit except ours....) : I felt very deprived. Other than that wonderful evening. Lovely dinner, and beautiful walk in the Gardens.

2.0
Mediocre
Dined May 1 2018

THIS RESTAURANT IS OK, NOT GREAT AND NOTHING SPECIAL ABOUT IT. IT IS A SHAME SINCE IT IS LOCATED AT BOTANICAL GARDENS AND OUR EXPECTATIONS WERE HIGH FOR A GREAT MEAL WHILE VISITING THE GARDENS. THE MENU IS LIMITED AND THE ATMOSHERE IS JUST OKAY, KINDA FEELS DIRTY OR MAYBE COLD IS A BETTER WAY OF DESCRIBING IT. I WISH I COULD RECOMMEND IT BUT IT WAS A REAL LET DOWN ON ALL LEVELS

2.0
Mediocre
Dined May 1 2018

The food was very good and the service was good - but the portions are very small, especially for the price. I love DBG though and of the food options at the gardens, this is probably your best bet.

3.0
Okay
Dined May 1 2018

We made reservations on line and were seated on time inside. Never having been there before, we did not know there was outside seating. When we asked, we were told all tables were reserved and we should have specified when we made the reservation. When I pulled up the reservation page and showed them that was not an option, I was told I didn't do it right. duh.... We watched 3 tables on the patio remain empty for the 1-1/2 hrs we were there. The waitress was nice and the food was good. With entrees from $28 to $52 plus drinks....the host/hostess could have been less hostile.

4.0
Good
Dined May 1 2018

We reserved an outdoor tables, with heaters so we wouldn't freeze, for 8 for our company holiday party. We were promptly seated, although there was some back and forth and the host stand that was unnecessary and didn't concern us directly (something about tables being sat and not noted on the PC/ipad and tables having to be rearranged). I did notice as we walked thru the restaurant to the patio that it seemed too warm inside and was fairly loud, so I was glad we were moving outdoors. The hostess sat us at a large table with 2 heaters positioned for us and was gracious in asking if we wanted them started. As our guests arrived, she came back out with them and again asked about the heaters; starting them up and repositioning them as was requested. It was great. The patio was beautiful, the server was attentive and appropriately funny, and the food was really good. 3 guests had the flank steak and raved about it, three had the tuna steak (not exactly sure the menu name of the dish) and I had the chicken cassoulet. I must admit that it wasn't great, in my opinion, as I thought it would be more like a pot pie in creaminess. We had Dos Cabezas wine and we so pleased in the taste and the AZ winery representation. The guests also thought it was wonderful. The dessert was fabulous! We shared beignets, the sandwich cookies and the chocolate something wonderful!\nI can't say enough about what a great experience it was. We are big DBG fans and now of Gertrude's as well. Thanks so much!

4.0
Good
Dined May 1 2018

Had been planning a visit to the DBG for the Bruce Munro exhibit. Had an out-of-town guest call, so we decided to combine our planned visit to the DBG with a light dinner with company. Menu, service, wine list, food and outdoor seating were all great.

3.0
Okay
Dined May 1 2018

We appreciated the restaurant's location adjacent to the Desert Botanical Gardens. Food great and nice ambiance on the patio. Reservations helpful!

4.0
Good
Dined May 1 2018

We enjoyed a wonderful lunch from a varied and creative menu, served in a pleasant patio. The side of grilled cauliflower was especially notable, as was the dessert of doughnut holes with prickly pear sauce . We also appreciated that a number of Arizona wines appeared on the list, including the pleasant dry white blend that we selected.

3.0
Okay
Dined May 1 2018

The food was good but the service was not that great. We had to continually ask for water, beverages and salt/pepper. The hostess was not friendly at all. She never smiled or made anyone feel welcome. There were two different patrons that shared the same thoughts on the hostess. The staff in general were not that friendly. We will try it again because we always give every place two shots.

4.0
Good
Dined May 1 2018

We did the bruce monroe lights at the botanical garden and then ate here. The food was excellent. I had the grits and got the beef on the side. Very tasty and beef was cooked the way it should be. The scallops were excellent but only three for 32 dollars which is high for three scallops. Even though they were the large scallops. This is an entree. I do realize prime season in phoenix you pay a little more. I would expect four scallops for the price. Somewhat limited in choice for what to eat for dinner. Check out menu ahead of time.

4.0
Good
Dined May 1 2018

I had dinner at gertrudes, the meal was great (especially the donut holes) the staff very friendly and helpful - they helped me book a cab home at night for which I was very grateful

2.0
Mediocre
Dined May 1 2018

We went to Gertrude's after a day at the DBG. The experience was so bad it was funny, but in fairness tables to either side seemed to be doing better than we were! First, our orders were incorrect when the arrives, and our salads, which were the same salad, arrives ten minutes apart - try to figure that out! Our mail courses )also the same except for one steak medium and one medium rare) were incorrect. The medium rare showed up, as the French say, 'bleu', and the medium not at all. It was omitted and reordered, but that meant it showed up more than 15 minutes after the first meal. We usually like to eat dinner together! When it did show up, the 'medium' steak was also ultra rare, not even warm inside. We did bring it home and cook it the next day. The prices are very high, the bill was about $100 for this fiasco. Hamburgers are $17 - so you can imagine what the steaks cost. We love the DBG but we'll be dining elsewhere after our visits.

4.0
Good
Dined May 1 2018

Gertrude's is a lovely gem tucked into the entry of Desert Botanical Garden (DBG). It's the perfect complement to a day @DBG, but it stands on its own merit, and the food/ambiance are well worth a separate visit. The bar is friendly and lively. The outdoor seating is comfortable, peaceful, relaxed and surrounded by the natural beauty of the desert. The menu is creative, enticing and full of made-from-scratch healthy options. The homemade tepary bean hummus was light and earthy, while the pickled veggies were a welcome tangy contrast. The garden wrap was robust and filling. The thyme cauliflower was smoky and flavorful and the\nJalapeño-Lime Slaw was full of zest. The Prosecco added sparkle to an already effervescent evening. Our servers were thoughtful, attentive and helpful. We can't wait to return!

4.0
Good
Dined May 1 2018

My husband and I went to Gertrude's on Friday night of our 40th anniversary weekend. We were attending Bruce Munro: Sonoran Light that night, so decided to have dinner there first. This was our first time at Gertrude's, and it was lovely. The food, service and location were great. My husband had Ahi Tuna, and I had the grits bowl. Both were delicious. Our server was very attentive and helpful. We will definitely come back.

1.0
Poor
Dined May 1 2018

The worst restaurant we have ever been to. We eat out a lot and this was by far the worst food. They say they are an upscale restaurant but on a cold night they sat us outside with a heater that worked for about a half hour. Everyone outside had winter coats on. No bread service unless you pay for it. The wait staff was nice and the salads were tasty. Myself, my husband and our son had three different entrees and none of it was flavorful. My son had the flat iron steak which was ok but on a bed of whole peppers and hard cauliflower. The loaded baked potato was overcooked and unedible. My husband had the duck. It was a very small portion that lacked flavor. I had the chicken cassoulet which was a bowl full of white beans. Waste of $150. Too bad because we had been looking for to going for months.

2.0
Mediocre
Dined May 1 2018

Had a break between daytime at DBG and the munroe light show after dark. \nFirst seating at the bar, had the gardenrita which was so yummy and flavorful, hubby got house lemonade and donuts. Sauces for donuts were incredible, would have licked the plate if not so rude. Very pleased, so made dinner reservations.\n\nAfter the light show, sat down for dinner. Had the Cosmo, not near as good as the 'Rita. Hubby had steak, which was pretty good. I had the chicken cassoulet, which was good flavor, but lacked chicken. Was very overpriced at $26, for fancy bean soup. Maybe they just forgot to put in the chicken. Dinner was very loud indoors at this point. Difficult to hold a conversation across a small table.\n\nWon't be back for dinner, many better choices for the price.

4.0
Good
Dined May 1 2018

We had a very nice dinner at Gertrude's after touring the light show at the Garden. We were seated immediately upon arrival and the service was excellent. The food selection is not extensive, but what we had was delicious.

2.0
Mediocre
Dined May 1 2018

We came to Gertrude's to celebrate our anniversary, but were both deeply disappointed. The food was uniformly underseasoned and portions were skimpy. We are used to eating at find restaurants, so were not expecting heaping portions of food, but my chicken cassoulet had barely 3 oz of meat, and paying $26 for a dish of underseasoned al dente beans seemed poor value. The best part of the meal was the appetizer of mussels in a delicious garlicky broth, with grilled ciabatta. Very nice! But everything else, from the poorly composed plate of beets on arugala to the overly spicy yet still underseasoned scallops, was a big disappointment. Sorry, but we will not be back. Overpriced, underwhelming.

2.0
Mediocre
Dined May 1 2018

Within the Desert Botanical Gardens so convenient when you have been walking the trails for a few hours.\n Pricey. \n Night time Lighting to dim to read menu and check. Manager did resolve an overpayment issue that I discovered after I had left.\nService good. \nBurger tasty and meaty but fell apart into a soggy mess after just a few bites.

2.0
Mediocre
Dined May 1 2018

The food was not worth the prices charged. We were 5 with a child. \n$275. with the tip- we were underwhelmed. Disappointing because we have had lunch there and loved it. \nThe table was wobbly from the start and the staff did their best to adjust it but at the set up it had to have been evident. \nThe staff was great and helped make the experience fun.

3.0
Okay
Dined May 1 2018

We made reservations for 7:45 p.m. on the evening we visited during Las Noches de las Luminarias at the Desert Botanical Gardens. A spectacular evening and the dinner at Gertrude's was very good. It was quite busy but they still managed to get the meal served quickly and we had time to go out into the gardens again before the event closed.

3.0
Okay
Dined May 1 2018

A very lovely evening. Good food for adults. Good children's menu. Timely if you have an event to attend. Very attentive about notifying you regarding your res and reminding you just before. Very accommodating.

4.0
Good
Dined May 1 2018

What a gem! A perfect setting after walking the gardens.....food is outstanding and service excellent. This is my 2nd time there and it does not disappoint. I had the Ahi tuna this time for dinner and it was excellent.

1.0
Poor
Dined May 1 2018

Our waiter was great but the food was terrible. The hostess was rude when I asked her a question... I will never go they again

4.0
Good
Dined May 1 2018

During our Christmas trip to Arizona we ate at Gertrude's twice. The second time I took Mom. Even though her mobility is slow, access was great. Food was outstanding, we had the duck which was the best prepared duck I have tasted. Tender and very moist for duck. Patio heaters helped deal with the colder than normal climate for Arizona weather. Definitely a venue for a return trip.

4.0
Good
Dined May 1 2018

Perfect place to go when visiting the Botanical Gardens. Service was excellent. I had the duck and it was delicious. My husband had the tuna and it was over cooked. He was disappointed. Overall, it is a wonderful restaurant in a beautiful setting. We plan on dining there for lunch again while visiting the Gardens.

4.0
Good
Dined May 1 2018

Great spot to round out a day or evening at Desert Botanical Gardens. The mussels and scallops were prepared to perfection! Wait staff was efficient and engaging. Fresh ingredients and a rotating menu keep the place interesting.

4.0
Good
Dined May 1 2018

My son LOVED the mussels! They were huge! The sauce is amazing!\nA wonderful meal!

2.0
Mediocre
Dined May 1 2018

Went here for nye dinner, at the prices listed, I expected a Quiessence (in phx) atmosphere and quality. Made reservations following a wonderful night at las noches lumieres at the garden. I was extremely dissappointed in the atmosphere, menu options, and quality of Gertrude's. My boyfriend requested medium for steak and it was overwhelmingly well done. They could tell we were disappointed and brought out a free dessert, which is why I rated higher for service. Quality just isn't there. Ruined the romantic nye experience I imagined. Should have made reservations somewhere else.

2.0
Mediocre
Dined May 1 2018

Our server was good. Food was expensive and not very tasty. It seems they are just trying to be different but not succeeding. Atmosphere was chaotic and noisy. We couldn't even have a conversation. Not romantic at all. Experience was disappointing.

4.0
Good
Dined May 1 2018

Attentive wait staff, wonderful food, and great cocktails. We had dinner for six before seeing the luminaries. Everyone enjoyed their meals.

4.0
Good
Dined May 1 2018

Gertrudes's was a great place to take our friends. The gumbo was amazing and the salads really good.

3.0
Okay
Dined May 1 2018

The food was delicious, the waiter quite attentive, but for the price and profile of the restaurant one would expect tablecloths and candles on each table to soften the atmosphere. Tailor made cocktails were unique and creative. Would like to return especially to the lounge. Cheers!

1.0
Poor
Dined May 1 2018

The chicken cassoulet was a tasteless, bland bowl of white beans with a few chicken pieces, a few slices of carrots and potatoes thrown in, with a sawdust tasting crumb topping. Way overpriced for a very disappointing dinner.

3.0
Okay
Dined May 1 2018

Usually the food is quite good. But on this occasion I had a poor experience. I ordered the duck entree medium cooked. However, it was served well done, dry and tough to slice.

4.0
Good
Dined May 1 2018

Our party of 4 enjoyed a wonderful dinner after the Luminarias. Our server was fabulous. She took care of our needs without being intrusive. We appreciated her knowledge of the wine list. We dine at Gertrude's a few times a year. The seasonal menu is excellent. The duck was superb. The desserts scrumptious. We look forward to next time.

3.0
Okay
Dined May 1 2018

We visited Gertrude's in conjunction with a trip to the Botanical Garden. It was a great way to top off the visit. The food is fresh, well-prepared. My steak was a strong okay, my husband's fish was delicious. The salad with pomegranate seeds was terrific. The service was attentive and professional. We're going back there with some friends next week.

3.0
Okay
Dined May 1 2018

The dining experience started out great. Attentive, friendly service. Wonderful main courses. Our desert experience was a disappointment. We waited and waited for the desert. And I could not get the waitresses attention at this point. She was busy with other tables. Just as I was getting up to go find someone who could give us our check and cancel the desert, she showed up with it. She said the kitchen had lost the order. I understand those things happen. However, most nice restaurants in Phoenix will at this point apologize and make some reduction to the check or comp the dessert to make up for the mistake. This way the customer (me) leaves happy and feeling they had been treated fairly. There was no apology or reduction to our bill and I left Gertrudes feeling disappointed and I probably won't be back for a while.

2.0
Mediocre
Dined May 1 2018

We had never been to Gertrudes before and were very excited because we heard such great things. Our seats on the patio were great, and it was a cold night but the heaters kept us very comfortable. Service was friendly, but lacked polish. We had burrata for an appetizer, its a bland cheese that was served in a bland manner. I had an arugula salad with Nimon Ranch steak. I requested the steak cooked medium - it was absolutely medium rare if not rare and lacked seasoning. My husband had the tuna, which he described as 'ok,' but then said he actually liked the tuna from Cheesecake Factory better. Ouch. The highlight was the doughnut hole dessert, fun and delicious but when the bill comes and you realize you spent $150 on a dinner with a bottle of wine and describe the food as forgettable it makes me sad. People have high expectations of a restaurant like this, and it was ordinary. We won't be back.

4.0
Good
Dined May 1 2018

I love the outdoor patio. The heaters kept us warm. The food was unique and tasty. Service was very good. I would recommend for any meal.

2.0
Mediocre
Dined May 1 2018

WE ordered flank steak medium, it was nearly raw. It came with cauliflower, bland and tasteless. It was so chewy, you had to spit out the gristle.

2.0
Mediocre
Dined May 1 2018

My scallops were delicious. Decor looks like a diner but he food is of a higher standard. We ate inside. Service was quite good ..probably a better lunch/brunch venue.

1.0
Poor
Dined May 1 2018

We sat outside on a cold night and that was ok but...the table was wobbly, the waiter dumped a glass of ice water on one of us, the menu was not enticing, the food was just not good and was not presented in a very appetizing way - eg: soup spilled over the sides of the bowl - salad consisted of some greens dumped in a bowl! That is not a salad!! The prices were way too high for the quality and lack of ambiance. No table linens or even placemats - paper napkins etc.\nTruly a disappointment to all of us.

2.0
Mediocre
Dined May 1 2018

The wait staff was friendly, but when asked for bread the server never brought it. The server did not check to see if everything was satisfactory. The food was very salty. They're are unique combinations of food, but it did not outweigh the price or the taste.

1.0
Poor
Dined May 1 2018

Gertrude's is overpriced and on top of it charges for bread. Our waiter was terrible. Luckily another waitperson helped him out. When I asked for dressing on the side,the Quoinoa came out in a puddle of oil in addition to a side of dressing. I had to ask them to wipe it off. My companion got a beet salad covered with chilli powder, not mentioned on the menu. I am a member of the Botanical Gardens and in spite of the convenience, I will not return.

3.0
Okay
Dined May 1 2018

Heard about Gertrude's for quite a while thru reviews and the paper. The food was definitely local sourced where possible and either natural or organic where otherwise. Which at first was really exciting but... We ordered and split the Burrata (AZ Americona Almonds + Black Garlic + Grilled AZ Ciabatta) as an appetizer which was very good but lacking in WOW!. For an entree, I ordered the Chicken Cassoulet (Tarragon-Brandy Cream + Root Vegetables + AZ Beans + Parmesan-Brioche Gratin). I have had Cassoulet at several french restaurants during my (too old to mention) years of eating in various establishments worldwide and this overall as a Cassolet, which is French country cooking, was not bad, but a little on the average. But, you got to appreciate the use of local AZ beans. My wife ordered the Peppered Hawaiian Tuna (Chive Sauce + Mushroom Ragout + Jalapeño-Potato Croquettes). Didn't quite get this dish. On it's own, the Mushroom Ragout was great - but paired with fish - didn't work for us. The Tuna itself was prepared nicely, but unfortunatel the peppercorn crust completely overpowered the delicate flavor of the braised tuna. The food was also not served very hot so this also added to our angst. Service was very good - no compliants with the waiter/ess's,

2.0
Mediocre
Dined May 1 2018

I took my 9 year old son to Phoenix for his birthday. We were at an evening event at the Botanical Gardens and had reservations at Gertrude's at 8 pm. We were seated quickly but then waited for at least 15 minutes for the waiter to appear. His first interaction with us was to put water on the table and ask if we were ready to order. I asked about specials at which point he asked if I needed to have the menu explained to me. I said no (I CAN read, was just asking about specials) and we ordered. He brought our drinks 10 minutes later and popped by a short time later to ask us about our drinks. Beginning at this point he referred to me a handful of times as 'young man'. I am probably twice his age and this was annoying at best. Our food arrived fairly timely and my cassoulet was great. My son's burger was ordered medium and it came more than well done. We asked for ketchup for his fries. The waiter never brought this - I finally had to flag down a passing waitress to get the ketchup. \nI did notice that the waiter was MUCH more attentive to other patrons........granted we were only dressed casually - nice jeans and sweaters - but that is really not a good reason to give us poor service! We choose this restaurant based on it's location at the Botanical Garden and thought that our attire was appropriate for the location and event.\nOverall, good food but crummy service.

4.0
Good
Dined May 1 2018

We had a group of eight and our server was excellent. He was attentive without rushing us along. The food was delicious. It is pretty pricy for the main entrees.

2.0
Mediocre
Dined May 1 2018

I was disappointed in Gertrudes this time. I've eaten there before and had lovely experiences. But this time was different --service was slow although the place wasn't that busy. And the food was very so-so. I wonder if they have a new chef?

3.0
Okay
Dined May 1 2018

We enjoyed our visit to Gertrude's in conjunction with a visit to the Desert Botanical Gardens. We were greeted pleasantly and seated on the patio (with sufficient heaters for a cool winter evening). The waiter was a bit slow in greeting us and taking our order, but otherwise the service was fine. As a vegan, my options were limited. The other diners in our party were not so limited and enjoyed duck, a fish special, and pork. All were declared delicious.

2.0
Mediocre
Dined May 1 2018

The setting in the Botanical Gardens is wonderful. The atmosphere in the restaurant is sterile and uninviting. This was a big let down. Though the restaurant was not full, the noise level was quite high. It was difficult for the two of us to have a conversation. The tables were close and the wait staff had some difficulty negotiating between the tables. The food was nice but the portions were quite small. The wine we had was fine, nothing special. We thought Gertrude's overpriced. We definitely do not recommend it. Perhaps lunch on the outside paton would be nice. However, after this experience, I doubt we will ever visit Gertrude's again.

4.0
Good
Dined May 1 2018

Your food selection is pretty unique but you need to have some more common dishes. Our reservation was at 4:00pm and you were already out of the only chicken dish. Probably, the only choice that isn't so unfamiliar. More familiar menu choices would make it easier for some of those individual whom are not as adventurous when it comes to their palate.\n\nKent was very helpful and apologetic for individuals having to order a hamburger😩

2.0
Mediocre
Dined May 1 2018

We had very poor service, it was very loud in there and the food was only so-so.

2.0
Mediocre
Dined May 1 2018

Service is slow. Sat outside and food was warm to cold as served.

4.0
Good
Dined May 1 2018

We were warming up at Gertrude's for the luminaries just after Thanksgiving. We had Kristen,\na most professional and delightful server help us this evening. She showed her experience by\nhe great knowledge of the dishes and by her suggestions, which always turned out to be spot on!\n\nI would recommend this menu, but most importantly, this server to anyone dining at Gertrude's!\n\nWhat a delightful start to the evening…the heaters helped keep the evening warm due to a \nlittle bit of chill in the air…..THANKS!\n\nElle

3.0
Okay
Dined May 1 2018

While the atmosphere and food was very good, Gertrude's was not able to flawlessly handle the volumes of people at the Lumaria event. \n\nMost disappointing was that while I made reservations almost 2 months in advance, we were still seated outdoors on tho patio in the chilly 50 degree weather. The heaters provided some comfort, but did not provide enough comfort.\n\nThe service was also intermittent while at times we had plenty of attention at receiving refills, placing orders, etc., other times we wouldn't see our server for 20 minutes or longer.\n\nThe food was excellent, however got cold by the time you could finish your plate. The atmosphere was quite nice and in warmer weather would be very enjoyable on the patio.\n\nOverall I liked it and would return, but would need assurance that my reservation was good for inside if it is hot or cold out.

2.0
Mediocre
Dined May 1 2018

we ordered 1 order of scallops -- there were 3 - for $34.00,\nI had a vegetable wrap that consisted of mostly broccoli - $14.00. The hamburger was the best tasting -- it was $17.00.we ordered a bottle of wine for $38.00 that was good and one Martini and dessert - the bill with tip was nearly $200.00. no value here. Next time we go to the Botanical garden we will eat elsewhere

2.0
Mediocre
Dined May 1 2018

Food was fairly bland, not terribly interesting.\nWaiter was difficult, a bit arrogant. He was personal and pleasant to the person at the table whose menu choice he seemed to be enthusiastic about and virtually ignored the other person (even when direct questions were asked) whose choice he was clearly uninterested in.\nHe made an error in running credit card and appeared much more concerned about potential consequences to him, rather than making any attempt at an apology.\nVenue is gorgeous but price level warrants better food and kinder service.

2.0
Mediocre
Dined May 1 2018

First, I am not a foodie and rarely make any reviews about anything, but in this case I will!. I took my girlfriend here as part of her birthday dinner and the Bruno exhibit at the botanical gardens.\nAppetizer Mussels were the best I have ever had, Beet Salad great as well. By the way, she is a chef as well.\n\nEntrees ,, one Grilled Tuna... and one Scallops.... Neither were good. The amount of black pepper made the Tuna not edible and ruined our palates for the scallops. Scallops needed more sear on them as they were mushy with mushy salsa concoction. Desert donut holes were good. \n\nI guess for spending $215 for 2 people with tip (bill was $175), my expectations are very high. As there are plenty of restaurants to go to for that kind of money that have better food in greater Phoenix area. I only drink Jack DAniels or Crown Royal. They do not carry either of them. When paying this much, I expect a place to have basic bar options. They only carried local liquor beer options, which is fine to have those as your mainstay, but you really need to have the basic bar set up. I would not go back here, or recommend it. Tourists probably love it, but living here I know there are much better options for the money!\n\nLastly the booths looked and felt like I was at a Denny's restaurant..

1.0
Poor
Dined May 1 2018

Service very inattentive. Humus ok but the vegetables too spicy to eat. Beans under done, dish dry with no taste. Horribledinner.

2.0
Mediocre
Dined May 1 2018

We made a reservation for Gertrudes for one of the nights of the Luminaria at the Botanical Garden. It was a cold night and we were looking forward to a nice meal inside the restaurant. Gertrudes offers indoor and outdoor dining but, honestly, it was probably warmer on the patio with the heaters. The door to the patio was propped open and there was a cold breeze throughout. We saw 2 or 3 groups be seated and then leave before ordering. Service was slow and mediocre. The food was OK but rather expensive. We would have been better off at the buffet.

4.0
Good
Dined May 1 2018

Has a wonderful meal. The tuna steak was divine and Diego, our server, was terrific. Would definitely recommend.

4.0
Good
Dined May 1 2018

We sat on the patio on a moderately mild evening. Each of us ordered something different from the eclectic menu - and each of us LOVED what we ordered! We watched the full moon rise over the mountains with the cacti of Desert Botanical Garden as a breathtaking backdrop. The wine list offered a good variety. Our server was wonderfully pleasant and the service was excellent. I would recommend the patio for dining as the interior restaurant seemed very loud as we were being escorted outside. Terrific dining experience!

4.0
Good
Dined May 1 2018

The restaurant is an excellent addition to the DBG experience. It hits all the right buttons for food quality, server competence and wonderful ambience . The only downside is that the DBG restrooms emitted a pungent aroma that tempered all of the other high notes. I will go again however and hope the restroom aromas have been taken care of for all who use the facility.

3.0
Okay
Dined May 1 2018

We had an appetizer plus the soup and salad. Wonderful! Can't wait to go back and try the entrees. Wish we had requested outside seating on our reservation. Next time!

3.0
Okay
Dined May 1 2018

The food was o.k. but was over-priced as was the wine. Service was good. The menu selections on the web site were not available Wednesday evening. According to the server, the web site menu is the brunch menu which seemed odd. We thought the dinner menu would be the best selection.\nIn summary, not a bad place, but overpriced. Much better alternatives exist throughout the valley. We will probably not return.

4.0
Good
Dined May 1 2018

My wife and I have dined at Gertrude's several times. It has always been and interesting and unique experience. The menu is creative. The meals are exquisite. The service is wonderful. Don't miss Gertrude's if love creative and delicious food.

3.0
Okay
Dined May 1 2018

Always a good choice for fresh ingredients from the Garden's garden with creative dishes. The ambiance is hard to beat -- plants and wildlife too. Great place to gather with friends.

3.0
Okay
Dined May 1 2018

Gertrude's, which is situated inside the wonderful Desert Botanic Garden in Phoenix is a surprise find in an unexpected place. What was once a ho-hum cafe to grab a coffee or snack after walking round the extensive grounds has developed into a destination for thoughtful and unusual menu items served in a tranquil garden. The inside of the restaurant is austere, but the outside patio is a pleasant oasis.

4.0
Good
Dined May 1 2018

We have always enjoyed eating at Gertrudes'. This time we ordered the vegetarian rap with the broccoli. We were unhappy with the broccoli just wrapped in a tortilla. However, we told the servers that we didn't care for the entree and the cost was removed from our bill. We didn't expect that, but it made us feel very good about Gertrudes' wanting everything to be top notch.

4.0
Good
Dined May 1 2018

Gertrude's is a great spot for brunch. It's located inside the Botanical Garden, which is so beautiful and a great opportunity to check it out. The food and service at Gertrude's is outstanding. Matthew was our server, he was so friendly and on point with service. I would highly suggest the Gertie's Benedict and the Ricotta donut holes. Also, their cheeseburger is probably one of the best I've ever had (I had it on a prior visit). Absolutely delicious!! Definitely check it out, totally worth it.

4.0
Good
Dined May 1 2018

Just a great eating experience. The lush desert landscaping around the resturant is pleasing. The Cheese Board appetizer was awesome. The service was great.

4.0
Good
Dined May 1 2018

There are several restaurants in Phoenix that I consider when there's a special occasion. Gertrude's is always a first choice with out of town guests who also want the DBG experience.

3.0
Okay
Dined May 1 2018

This was our first time at Gertrude's and we enjoyed dining there. Our server was knowledgeable and very personable and the food was outstanding not to mention the location of the restaurant. It was a wonderful evening and we look forward to returning.

4.0
Good
Dined May 1 2018

Even the mist of rain didn't discourage our evening or the staff. They opened umbrellas and were kind, generous, and provided an evening we enjoyed greatly. Thank you!

3.0
Okay
Dined May 1 2018

Third and last visit for food. Lunch menu rather limited and specials were BLT (with fried green tomatoes)for $15 and french dip for $18. Really. The BLT was delivered with beefsteak tomatoes ans waiter never returned so he could explain lack of fried green tomatoes until he brought the bill. French dip was completely soggy when delivered. Sitting on the patio, we saw a cactus wren and a roadrunner (!!) We would return only to enjoy the patio with a glass of wine.

4.0
Good
Dined May 1 2018

We had just eloped in the garden at sunset minutes before, then walked over to Gertrude's for our first meal as husband and wife. The service was amazing and they treated us so special on a night to remember. We had a secluded table with complimentary champagne and dessert, and the food was perfect. Thank you to all who helped at Gertrude's that night. This is exactly why we chose it as our place ahead of time.

4.0
Good
Dined May 1 2018

With an ever changing specialty drink list, a good range of wines to choose from, and some spectacular appetizers and entrees, Gertrude's is an easy pick for a great place to dine. But what really brings us back time and time again is the top notch service from the staff, including our 'regular' Lisa. Friendly, knowledgeable, and still maintaining the refined dining experience, she guides you through a wonderful meal. Thanks again, Gertrude's for another special night out.

4.0
Good
Dined May 1 2018

Went for restaurant week... Never been... Just terrific farm to table in a beautiful setting.. Can't wait to get back!

4.0
Good
Dined May 1 2018

Everything was great. Flat iron steak was really tough.

2.0
Mediocre
Dined May 1 2018

This is more of a low end cafeteria than a fine dining but at high prices. A variety of people and kids dropping in from touring the DBG detracts from the dining experience. Food is okay. Desserts should be skipped.

4.0
Good
Dined May 1 2018

A nice, different place for a date or with friends. Interesting food, not the same old, same old. The setting in the Desert Botanical Garden is very relaxing.

4.0
Good
Dined May 1 2018

The staff was incredibly friendly. The food was reasonably priced and had generous portions. We really liked sitting outside by the fountain. With the umbrella it was quite cool.

4.0
Good
Dined May 1 2018

Great food, excellent service, and beautiful surroundings. Will recommend Gertrude's to all my friends!

4.0
Good
Dined May 1 2018

The food and service were both excellent. Friendly and extremely knowledgeable. The chef is one of Phoenix's best. He turns the local produce into the stars of the meal. The bison was cooked to perfection. Our server answered all of our questions, was attentive and paced the meal well. We couldn't have asked for more.\nMake sure to try the summer menu. It is outstanding. We'll be back to try the autumn menu also.

4.0
Good
Dined May 1 2018

My daughter read the review in the paper about the smoked pork gumbo and she wanted to try it. We lived in New Orleans for a number of years and she thought your gumbo was one of the best. I ordered the BLT which was unusual for the fried green tomatoes, it too was excellent. We would come back for a second visit. We also had excellent service.

2.0
Mediocre
Dined May 1 2018

Not impressed with the food or the service! Very mediocre!

4.0
Good
Dined May 1 2018

A friend retired after 30+ years from a company where we both worked and she picked Gertrude's for our dinner celebration. It was the right choice! The service was impeccable; the setting and ambiance at the Desert Botanical Gardens is always a delight; and the food & drinks were divine. She had a chicken and I had blackened scallops, both well presented and soooo flavorful. We shared (no guilt) chocolate ravioli for dessert. Worth the price. Highly recommended!

4.0
Good
Dined May 1 2018

The surroundings were exquisite! I took a date here and we ordered our food to our exact specifics and they followed it to a t. The food could've tasted better, or it could've been what I ordered overall not a bad experience.

4.0
Good
Dined May 1 2018

Food made from scratch daily that supports local farmers and growers!?!?! YES, please! We stopped for casual brunch and were blown away. Duck eggs, Sangria, and so much more. Staff was chipper, well- dressed, and professional. We will be back!

2.0
Mediocre
Dined May 1 2018

I preface many comments with a disclaimer that gastronomes carve out negative reviews when they dissatisfied in a fit of retribution and those pleased won’t spend the energy writing much, making many reviews somewhat slanted! I try to be even-handed, not holding back the negative, but try underscoring the positive - always my 'opinion'. Gertrude’s falls into a peculiar category in my reviewing. A restaurant that has achieved well above average category in foodie social media & professional critics alike place the demands of staff, management & chef to be on the ball and strive for the consistency appropriate to its accolades whether a main dish or sandwich. That did not happen during our visit. Gertrude’s strikes me as an eatery that is trying to be a fine dining experience, without the dining experience! Despite a reputation that under Chef Eldridge back in 2013 offered Gertrude a 3.5 of 5 on Howard Seftel’s list – leaving aside his mention of and my agreeing with his “you-go-to-be-kidding” comment on his ‘bread’ issue. When you consider Pela’s tribute to new Chef Taylor, we could not agree with such praises. Upon arriving, you almost immediately are overwhelmed by the ‘welcome tourist’ mentality. This is not an eatery you approach for both consistency or fine cuisine. Ratings seem to boast extraordinary fare but they do not appear to pride themselves in giving the customer the best possible food experience, you just get the impression that the diner is there to be stiffed exorbitant prices, for highly boasted dishes that are on par with much lower grade dining establishments – of which we have plenty in the Valley of the Sun. This was a meal that was in no way worth bragging about for its value, originality, excellent taste, presentation or the overall dining experience. You do not get what you pay for! If you’re in a rush, they’ll help you leave quickly – if you’re not in a hurry, there’s the Gift Shop, they won’t rush you out of there!

3.0
Okay
Dined May 1 2018

Gertrude's has an eclectic menu and a decent bar. The food preparation and presentation was superb. Perfect place to go for dinner before one of the night time events at the Botanical Gardens

2.0
Mediocre
Dined May 1 2018

The convenience of having a set down full service restaurant at the Botanical gardens is great. The atmosphere is very nice. Food was good but I would like to see a larger variety, would go back because I love the botanical gardens and being able to have a nice meal.

2.0
Mediocre
Dined May 1 2018

This is my favorite patio in the valley. It s gorgeous. However, the food can be hit or miss, and the servers are awkward. Still worth it for the location.

3.0
Okay
Dined May 1 2018

For a great meal and wonderful ambiance, try Gertrudes at the Phoenix Botanical Gardens. The food was fresh, creative and delicious. We chose two of the salads and shared a main course. We paired this with local Arizona wine that was wonderful. Dessert was homemade donuts with 3 sauces, including prickly pear. Yummy.

1.0
Poor
Dined May 1 2018

We had dinner at Gertrude's last year and we all loved it. So when I had a friend in town we made reservations for lunch. In talking about it later we both concluded that nothing on the lunch menu sounded very appealing. We both ordered the chicken salad and it was unrecognizable as chicken salad, unappealing looking and tasteless. Our other friend left most of her lunch on the plate. It was an unusually cold day for May so we sat inside. The shades were drawn which made the room dim and grey. With so many other options to choose from, we will not go to Gertrude's again. I haven't had an opportunity to call the restaurant but I will.

2.0
Mediocre
Dined May 1 2018

Service was slow. Food was interesting sounding and locally sourced. Prices for entrees was way over the top expensive for what you got. Had a 22 dollar bowl of soup(entree) that was pitched as thick and stew like. It was a small portion, tasted fair , and came with no bread or even crackers. Ambiance is good and I might go back for drinks and apps but not dinner.

4.0
Good
Dined May 1 2018

Went here for our 20th Anniversary, so glad we did. First time visit.\nThe perfect confluence of setting ( we sat out on the lovely patio to enjoy the cool weather and fountain and sunset and clouds), service, food and spirits. \nWonderful locally sourced ingredients and beers.\nSalad and Bread course, simple and excellent. Escarole, and Gertrude salad, wow! Still thinking about the salads and the Bread and Butter and Local beer. \nEntrees and desserts very unique and unexpected. Since it was a special evening we went for slightly more unusual pairings than we normally would. Very good. \n Veggie lovers delight! Next visit lets try the seafood dishes.\nFantastic for a nighttime occasion. Will go back at lunch time and check it out if it is not too hot, then a nice walk around the gardens to work off our meal. \nBest Comment of the night: 'Perfect Evening'

2.0
Mediocre
Dined May 1 2018

From the top. We were seated fast and got a very nice seat outside as requested. The surroundings were gorgeous and the evening was great until the waiter showed up. He was not helpful at all and arrogant. The food was pedestrian at best. It sounded great but was poorly prepared and boring. I'm sure any random line cook at Denny's would be an improvement. Good news, lots of room for improvement.

4.0
Good
Dined May 1 2018

Great food - excellent to be able to have lunch while visiting the gardens. Suggest making a reservation.

4.0
Good
Dined May 1 2018

Our night at Gertrude's was a wonderful dining experience. The food was terrific, the patio area a botanical haven, complete with local roadrunner appearance, and the staff was pleasant, friendly and eager to make our evening with them nothing short of superb. In addition we accidentally forgot a cell phone near our table when we left and they make every effort to make sure we were able to retrieve it. Highest ratings for Gertrude's on all levels!!!!!!!

4.0
Good
Dined May 1 2018

Our waiter was Scott and he was just fantastic!! Each and every item he recommended we loved from beverage to meals to the dessert. The atmosphere was a bonus to a great Saturday brunch with my bff in town for only one day!

4.0
Good
Dined May 1 2018

We made reservations to attend the luminaries with our son who was home from college. We thought we would make the evening special by eating in the desert before viewing the luminaries. The food at Gerturde's was delicious and the ambience was softly lit and majestic with the lit desert as the backdrop.

3.0
Okay
Dined May 1 2018

Gertrude's at the Desert Botanical Garden is a lovely spot for a creative bite of lunch. The view on the patio includes a wide variety of the Garden's botanical specimens, and also a bit of the native wildlife., plus an ever-changing view of the Chihuly glass addition to the garden entrance. While it would probably be too warm in summer months, the patio was an elegant surprise for our recent visit to Arizona. A seasonal menu and knowledgeable wait staff contribute to a peaceful, satisfying meal. We liked it so much, we returned on our way home to grab a late lunch (and some more of the house-made gelato!)

3.0
Okay
Dined May 1 2018

Had a nice Sunday brunch here, sitting outside near the sweet fountain. Eggs Benedict were tasty, server was personable and helpful and appropriately attentive. Because of the setting, it's a little pricey, but a nice treat.

4.0
Good
Dined May 1 2018

The outside atmosphere is wonderful! The staff was very courteous and knowledgeable of menu and beverages. Food was delicious, excellent presentation and generous portions! Will dine here again! It is a very special place!

2.0
Mediocre
Dined May 1 2018

Food was average, very hustle bustle but can be a respite after all the walking on the trails of the Botanic Gardens. Make a reservation, otherwise you will be out of luck, even for this average place... Location is everything!

2.0
Mediocre
Dined May 1 2018

Will not be back\nWay to expensive for no reason\nStaff was super weird\nGrounds where ok. \nDisappointed

3.0
Okay
Dined May 1 2018

I am thrilled there is a very good restaurant to complete my day after a gorgeous walk through (DBG) the Desert Botanic Gardens in Phx, Az. I began with the cool, tasty soup of the day and finished with the flour less brownies which I shared with a girlfriend. There were two and they were totally decadent and delicious.

1.0
Poor
Dined May 1 2018

Most dishes on the menu were 'smoked'. Indeed the salmon and the French dip were smoked with strong herbs and an artificially tasting smoky taste that too a full day to get rid of.

3.0
Okay
Dined May 1 2018

I have been to Gertrude's at least 5 times. Every time has been enjoyable. The waiters are friendly. The hostess makes every effort to seat you quickly. The food is wonderful, especially the soups. What else can I say?

4.0
Good
Dined May 1 2018

What a great find! Gertrude's is awesome. The food is fabulous, with blends of such great flavors, and fresh ingredients. The service is great, friendly but prompt and professional. And we love the beautiful patio with lovely plants from the Garden. This is our new favorite and a real treasure!

4.0
Good
Dined May 1 2018

I've been to Gertrudes many times and it's always been a very nice experience. I've tried most of the items on the menu and there's nothing I wouldn't recommend. I recommend sitting on the patio because it is wonderful with the beautiful scenery.

2.0
Mediocre
Dined May 1 2018

We have dined numerous times at Gertrude's and always have been very pleased with the menu ,\nquality of food and service and value received ,unfortunately that all came to an end on our last visit. There were 6 people in our party and all felt that something has gone very wrong at Gertrude's .\nThe menu has been revised and has become very limited with very small portions , higher prices and poor quality. We do not mind paying a fair price for great food and adequate portions but this is no longer available at this establishment. \nWhat a shame such a wonderful setting no longer has a wonderful place to dine. We will always support the garden but will not be returning to Gertrude's .\nSo Sad !

3.0
Okay
Dined May 1 2018

We have eaten at Gertrude's several times - for brunch, lunch and dinner. The best I can say is that the restaurant is hit or miss for food and service. This visit, which was on Easter Sunday for brunch, was very good. Our server, Mary, did an exceptional job. She was pleasant and attentive. I had the eggs benedict, and while it was good, and fresh, the spinach (or whatever greens that was supposed to be) between the egg and the ham was not very good. It tasted bitter and as if it hadn't been washed properly. After one bite, I pulled the greens out. Everything else was good - our friends had the gumbo and the fritatta, we started with the hot-cross buns and finished by sharing an order of the little donuts - and all of that was very good. The coffee and mimosas were good too! What I can say is for Gertrude's to keep trying - - - - brunch is the best meal there.

4.0
Good
Dined May 1 2018

I have been to Gertrude's a handful of times, and this time around for Easter was top notch. Our server Matthew was communicative, cheerful, and always let us know what was going on; which I think is an important part of customer service. It was honestly the best service I have had in awhile eating out, and we do go out quite a bit. In addition to the great service, the food was delicious, and the eggs Benedict are always on point with a little kick. I would highly recommend this place for a day out, or a romantic evening as they have a more than supple bar/wine selection. \nThank you!

4.0
Good
Dined May 1 2018

Dining inside is ver noisy, the garden is delightful

3.0
Okay
Dined May 1 2018

The food was very tasty, but I felt the portions are skimpy. I'm a normal weight woman and ordered an entree, salad and shared dessert as well as a glass of cider. I was hungry when I left. The cheesecake was literally about 5 bites worth. Slightly more generous portions would have made the meal perfect. Service was great.

3.0
Okay
Dined May 1 2018

Everything is made to order so if there's something in a specific dish you don't want or can't have they can still prepare the dish but to your specifications. Wonderful fresh food. The chicken brick had a little too much salt for me but the pole beans and creamed corn were wonderful. My daughter's dish was also excellent although she didn't like the smoke flavoring on the seasonal vegetables. We shared the always wonderful ricotta donut holes with caramel, prickly pear, and smoked unsweetened chocolate dipping sauces for dessert. The patio is always beautiful.

4.0
Good
Dined May 1 2018

We've eaten at Gertrude's many times (brunch, lunch, dinner) and have never been disappointed. Service is great, food is delicious, and the ambiance - especially the patio, surrounded by the gem that is the Desert Botanical Garden - can't be beat.

4.0
Good
Dined May 1 2018

Quite a nice surprise to find this restaurant at the Desert Botanical Garden. Interesting menu with healthy choices in a lovely setting. The only downside, in my opinion, was serving french fries as a side. I think a small green salad would be better and more appropriate. Prices are a bit expensive, but food is nicely prepared and presented. Our server, Mary, was attentive and informative. Try one of the delicious seltzers for a beverage. We made a reservation in the morning the day we visited which I would suggest is you want an outdoor table.

1.0
Poor
Dined May 1 2018

It took over 50 minutes to be served while others who arrived after us were served. We complained to waitress several times but although apologetic no food arrived. When it did arrive it was brought by what we assume was a manager saying there were problems in the kitchen. The food although only sandwiches were over done and not very appetizing. We were offered free desert and later the meals were comped. However, we were late for our performance which had started and we had poor seats as a result. Overall we were not pleased with our experience and at least 2 of the 3 in our party had indigestion.

4.0
Good
Dined May 1 2018

I was hosting winter-weary visitors from Pittsburgh, Seattle and Minneapolis and wanted to take them to a great place for patio dining. Gertrude's didn't disappoint. We weren't terribly hungry, having enjoyed a huge late lunch, so we had some fun cocktails, shared a few orders of appetizers, and each got our own dessert. Our waitress (wish I could remember her name) was wonderful, attentive, but not overbearing. The food and drinks were great. My friends all had the flourless chocolate brownie for dessert and it was delicious. I had the cheesecake and it was delicious as well, although the brownie would be better to share because it's a large portion. \n\nGreat, memorable night with great friends. Will be back!

3.0
Okay
Dined May 1 2018

They have changed chef's which now has a new menu. We went there for the salmon salad they use to have. It was the best!\nI ordered the hamburger and it was excellent, however, my sister ordered the french dip and even though they were extremely generous with the meat, the meat was tough. She only ate about 1/3 of it. My husband ordered the cous cous salad and said it was ok, but he would not order it again.\nWe will not return even though it was a great burger and view.

4.0
Good
Dined May 1 2018

This is a great place to dine and especially to bring out of town guests.

3.0
Okay
Dined May 1 2018

We ate on the patio, great ambiance, nice wine . We shared several appetizers. Quinoa salad super, also hummous. The BLT with fried green tomatoes not so great. But the patio setting in Desert Botanical Garden is grand.

3.0
Okay
Dined May 1 2018

In the Desert Botanical Garden, itself one of the most spectacular of places in Phoenix metro, this restaurant is a really nice change from most in the area. The food is very good to excellent, nice touches with mostly locally sourced ingredients, the service is a bit slow but it is so pleasant to sit outside that I don't mind. I have never eaten inside - I think it seems a bit loud because of the high ceilings and tile/stone.

4.0
Good
Dined May 1 2018

A wonderful experience. Found out about the restaurant from Arizona Travel Magazine. Food was great and presentation excellent. Appreciated staff calling to let us know that there was a major event in the gardens which did not impact our meal at all. Jeremiah our server was outstanding!

3.0
Okay
Dined May 1 2018

While the food was good, the portion was unbelievably small, even for small eaters. I had the BLT - a disc of about 3' of one piece of fried green tomato and two strips of bacon, some butter lettuce and sauce for $14. Had great potential, but was just too skimped out.

4.0
Good
Dined May 1 2018

We enjoyed having brunch on the patio on a perfect Sunday morning. Our waitress was top notch and the eggs benedict were the best ever. We look forward to returning.

3.0
Okay
Dined May 1 2018

Cannot guarantee a patio seat but they failed to tell us that. Very troublesome start and not responsive to our concerns. need some sort of of chart to assign seating and not wait until the last minute.

4.0
Good
Dined May 1 2018

Our group of 4 went to Gertrude's for Sunday brunch. Three had the eggs benedict and all of them thought it was one of the best they'd ever had. They especially liked the red pepper hollandaise. I had the salmon tartare and it was delicious. I'd love to go back and have it again and hope it's still on the menu next year when we are in the area again. The setting is lovely and peaceful. Service was very good. Just a great experience!

2.0
Mediocre
Dined May 1 2018

Salad was bitter and came out with no dressing. The veggie wrap was slapped together with a mound of cheese in the center that I had to spread to eat. Atmosphere is so nice here, to bad the food isn't very good! Fruit salad always the only item we enjoyed. Very disappointed!

4.0
Good
Dined May 1 2018

The ambiance was lovely - we went for brunch on a Saturday. Our server was very attentive and the food was great. I'm not much of a potato person, but he fingerling potatoes are just excellent (ask for them extra crispy). I like the fact that you can go eat at the restaurant without having to purchase a pass to the garden. As a local, I like having that option.

4.0
Good
Dined May 1 2018

Good food!\n\nGood atmosphere!\n\nGood time!\n\nGood memories!\n\nGood weather!

3.0
Okay
Dined May 1 2018

Scenery and ambiance at outdoor dining was fantastic. Food somewhat less so: tuna was not cooked to order, and scallops entree was overly spicy. Service, however, was very good. Would return for the ambiance.

3.0
Okay
Dined May 1 2018

There's a new chef at Gertrude's and the menu has changed. The mussels appetizer is now in a tomato ham broth which is interesting but not as good. The prices seem higher. The salads are all different. Most do not have any greens and you pay extra for protein on the salads. The sorbets and gelatos are still good. The dessert risotto just tastes like rice pudding. We sat on the patio under umbrellas with a view of the entrance cactus and Chihuly glass. The setting was wonderful!

4.0
Good
Dined May 1 2018

Coupled lunch on the patio with a visit to the Desert Botanical Garden.....t'was a very nice springtime lunch on the patio.....love the salmon on salad choices.

4.0
Good
Dined May 1 2018

Main course was prepared with great care; found the dessert offerings not too exciting. Did finally order the flourless chocolate/orange brownie with cranberry and found it dry and the portion of vanilla ice cream was little more than a tablespoon in size.

4.0
Good
Dined May 1 2018

Three of us met after work for a birthday celebration with wine and small plates. We had a marvelous time in a beautiful setting -- just perfect on the patio during the spring. Faves: the quinoa salad with salmon and the cauliflower. The birthday beignets with sauces were out of this world! The Sauvignon Blanc was cold and delicious. Service top-notch. Go!

2.0
Mediocre
Dined May 1 2018

We arrived for Sunday breakfast a bit early and were quickly seated at a beautiful garden table. Our waitress greeted us, brought water and took our drink orders. The cocktail menu is inventive and ours were delicious.\nI ordered a Benedict without meat and my partner ordered steak and eggs, over medium. When our food was delivered by the food runner, it was clear the 'over medium' and poached eggs were hard. Our waitress saw the problem and offered to replace our meals. Instead of waiting another 20 minutes, I asked for another set of poached eggs. The unfriendly manager brought them and said she asked 'the boys in the kitchen to dial back the time'. When I asked how long they were poached, it was clear she had no idea. When I cut into them, they were hard boiled. Our waitress removed the charge for my meal and was clearly embarrassed by the kitchen. \nStaff should know how to fry and poach eggs, and it is the responsibility of the chef to ensure it is done.\nIt's a shame because it is a lovely garden and would have been a perfect morning had the eggs been properly cooked.

2.0
Mediocre
Dined May 1 2018

One of our visitors ordered a vegetarian entree... Quinoa with spinach. The quinoa was a meager 1/2 cup. The spinach consisted of 4 tiny leaves. That is NOT an entree portion in size, yet a full entree price. It barely qualifies as an appetizer portion. But at $11 with no further explanation, it was outrageous and embarrassing. The portion sizes are wildly disparate. It makes for a very awkward experience for the hosts and guests. \nWe have enjoyed the restaurant in our 2 previous visits, but after this luncheon, will have to cease considering it as an alternative to valley dining options.

4.0
Good
Dined May 1 2018

After perusing the online menus and reviews, The decision was easy, I would surprise my wife with dinner in the Desert Botanic Gardens Gertrude's restaurant. No need to over dress and still a class restaurant with a menu I knew we would enjoy. I mentioned the occasion of our anniversary in my reservation and the restaurant staff made the evening even more memorable. The waiter Michael was knowledgeable about the menu choices and specials and made perfect suggestions with out being to chatty and allowing us to enjoy each others company with out feeling rushed. We ordered the Muscles as an appetizer and the Gertrude's Greens salad, Albacore on Orzo, and the nights special of bouillabaisse. With our appetizer Michael brought 2 glasses of complimentary Champagne. The food was delicious in particular the bouillabaisse was very flavorful served with a aioli toast that was perfect for sopping up the bouillabaisse sauce. our entree was followed by another complementary surprise, ricotta Doughnut holes with cinnamon severed with smokey chocolate sauce, salted caramel sauce, and my favorite prickly pear berry sauce for dipping. We finished up with a enchanting early evening stroll through the Botanic Garden. Thank You to all the management and staff at Gertrude's who made this wonderful evening possible.

4.0
Good
Dined May 1 2018

Great place to bring visitors to enjoy Arizona weather, beautiful views, and fresh, local creations. The specialty cocktails, wine, and beer menus are extensive and have many Arizona choices to try. Have enjoyed both lunch and dinner here....we loved it!

3.0
Okay
Dined May 1 2018

noisy, pedestrian, small portions though very tasty (served on the cool side...could be warmer)

3.0
Okay
Dined May 1 2018

The waitstaff need to be trained to bus the tables. We had to ask Dom to remove the appetizer plates , after he had served our meal. Empty glasses and beer bottles were left as well and only removed when handed