Escape to the stunningly located 4-star Novotel Phuket Resort hotel. Relax in the three-tiered pool or enjoy a Thai massage on the beach while the kids' club keeps children entertained. Explore the shopping and nightlife of nearby Patong. Sample the local seafood then enjoy the sunset on the terrace to end the perfect day at Novotel.
The hotel had several activities available for the guests. Nice restaurant. Nice pools. Nice bars. Nice beach view from the pavillion area.
The rooms were a bit cumbersome to get to. There's no elevator at the hotel. The rooms are spread out around the property.
The only nice thing about the hotel was the swimming pool.
First of all the staff. It was not helpful at all and whenever I asked about activities I could try at Phuket, either they did not know or they have told us three times the price other tour operators have told us. When I have asked for taxi to the town, in the beginning they have told me double price and when I have told them it was too expensive they have changed the price. The quality of the breakfast is very low. Moreover, I have seen small cockroach walking on the food. My room was smelling mould and in general I found the hotel dirty.
This is not a child friendly hotel.
Simply the best hotel resort at Phuket...
Nothing, everything was great !!!! Our best choice ever !!!!
The location. It was quiet, good service/facilities and kindly hotel staff.
The staff have to give better service at the breakfast. We stay at the hotell 3 day's. Nobody give us coffee or thea...we have to ask for it every day. We didn't like that!
Staff were friendly in all areas. Pool water had an unpleasant smell. Rooms clean. Hard to walk to the room and down to the beach particularly during such hot weather.
The arranged limo was not at the airport when we arrived and we had to find alocal cab.
Relaxing.Hilly nature is good for the health conscious and the physically fit,but not for any one else.The staff are excellent,and the laundry clean and fresh.Internet in the room is a definite plus.
The facilities need to be properly maintained such as rotting wooden stairs and railings.Regular hotel shuttles to Patong should be provided as it costs little.Conveying guests only to the hotel entrance leaves hotel guests vulnerable to being cheated by the unfair tuk tuk operators.Transport provided by the hotel should be comparable in prices to those fair operators outside.Eg I was quoted 900 Bht to the airport at the hotel,but only 370Bht outside in a comfortable minibus which came on time to take us to the airport. Food and beverage prices are unnecessarily expensive.
the staff are very friendly and provide a relaxed atmosphere. the views are great being on a hill. older people can use the shuttle service to and from the main road but there are still some stairs to the top rooms. hotel is away from the nightlife but that is only a "tuktuk" ride away.
The swimming pool was grand! The bar by the pool has happy hour and the staff there was the friendliest
The room smell ....
everything about it, the food, the swimming pools,location.