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The service at reception, very friendly and helpful. The access from the rear car park, the step down to the gate is dangerous as it currently is because of the soil and waste across the approach to the gate, possibly from the recent rain. Adjoining room door closing and common entrance door closing is very noisy and woke us at night.
Convenience - walking distance to the Urangan Marina complex (we were there for the Bay to Bay Yacht Race) Inclusion of full breakfast in the room rate Room facilities - air con, big screen tv, internet, tea/coffee facilities Big room Twin single beds put together to make a double
The pool and outside areas were excellent, although a bit chilly as we were there in winter. The room was a great size with a lovely big bathroom. The hotel staff were very helpful when we had to phone to get directions.
Convenient location, friendly staff and good facilities. I was travelling with elderly family members and the rooms were great for their comfort. Eg. Seat in shower, handrails etc. Spa was not working
The room was perfect; nicely furnished & clean. The pool area was great. The staff seemed to ignore us (we probably looked like poor young backpackers). At the reception they served the suited people first.
Nice space and good price
Very spacious room with a full kitchen and laundry facility. It's a new hotel. The pools looked wonderful but didn't get a chance to use them.
great pool for all ages, well equiped large rooms including washing machine & dryer a real bonus with a baby.The dining room was affordable for all meals & convient serving food at all times. great holiday we will return as great position for boating & good parking. slippery tiles after being in the pool & raining was a little concerning
Got a positive experience. The hotel looked brand new and the room was probably top5 hotelroom that I have had in my life. We orderd the best room they had and that was not expensive at all (140 AUD). The room was about 50 sqm and had everything you need included an access from your personal garden into the pool. The dinner was excellent and the price was acceptable. If there are one thing that I did not find that good it must be the breakfast. But anyhow.. great value for money! The breakfast was not very impressive..
Room was spacious and well appointed. No extra charge for carpark was a welcome surprise. Hotel just a little too far set back from the Marina and no ocean views to speak of.
It is a very new hotel with a nice pool. it is very modern and the rooms are very neat and modern. The location of the hotel. It is a bit outside the main streets. However, it is near a harbour.
Feeling very comfortable wherever we went in the resort
The view from the giant balcony. Nothing
We had a room with a great view
We enjoyed the room - the view and facilities were great. The facilities were better than we had expected. The day spa was closed on Sunday - for a weekend away at the beach it would have been great to have access to all facilities/activities.
Excellent hotel with all facilities you need and even more! Great ocean view, very large rooms. The best hotel of our 6 weeks trip around Australia! Was just perfect
apartment was extremely well appointed and well located with regard to restaurants, bars etc. Apartment was very clean bright and airy and certainly I think value for money. being on the main esplanade which basically finishes on the corner that the apartments are located on, it had a very high amount of traffic noise, which during the day was certainly not a problem, but late night was a bit of an issue.
New big rooms with all the the necessary facilities, staff very helpful and friendly
i liked how it is close to the boat harbour club and it has outstanding apartments i felt so relaxed no
The size of the apartment was huge. Great organisation of the tours. We liked everything Nothing
Staff great! Accomodation unique!
The facilities were fine. Managers very helpful and friendly. Close to the whale watching tours. Unfortunately the washing machine did not work.
The apartment was great, with wonderful design and perfect facilities!
Spacious and comfortable rooms. Our room was a "garden view" which actually was some shrubs backing up to the public sidewalk, with visibility directly into our room, so we felt we needed to keep the blinds closed all the time. Reception has bankers hours. Common area is funky.