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everything! not applicable
Inconvenient dangerous parking
Clean, spacious and comfortable rooms It was not possible to claim NH points as they did not have the system yet to register the points
Good and confortable hotel next to Padova Exibition Center (PadovaFiere). Breakfast not so good: scrambled eggs cold and no orange juice. No place to park inside probably because hotel was fully booked.
brandy new hotel, very good service; localization satisfatory for tourism
very good value,a little way to the city centre
I like best the comfort of the room and the very nice breakfast. The man at the reception is not friendly at all.
The hotel was beautiful, stylish and modern. The food (we only ate breakfast there) was of an excellent standard and the views from the dining room were stunning. The staff were very helpful, they spoke good english and could give us helpful advice on trains to Venice, etc. The hotel was well situated for the train station (Venice just 30 minutes away and train travel cheap and efficient) and Padova is a beautiful city. NO
I just stayed for only one night but I liked very much breakfast...great choice and offer. parking for guests should be included in the price
Helpful staff, located next to the showgrounds of Padova, restaurants in the vicinity.
Nice,clean and nice personel.Will be back next year.No doubt.
The hotel was new and the room was very comfortable. There was unsufficient light in the halls outside the rooms, but the rooms had good lighting.
Gay-friendly. No issues. No bath - quite common for Italy - but perhaps could have been included for a four star hotel.
The price was good. We couldn't find a restaurant near to eat at 9 45 pm
Very nice staff, they gave us very helpful direction through they city.
A modern hotel with excellent facilities and services. Hotel staff were polite and helpful. Breakfast was really good. Location-wise, it was not the most convenient place to stay for a visit to the city centre - but still within walking distance. Price is very competitive - a value for money
Big rooms, very clean hotel, breakfast is very good Swimming pool must work after eight o clock
the design there was some confusion regarding additional beds for our children
The hotel offered as much comfort as it made me feel like at home. Moreover, it's situated very close to the railway station (15min) as well as to the city centre (25min), for those who would like to take a bus, there is a bus stop almost in front of the hotel.The staff was very helpful, room was clean and nicely furnished, I couldn't imagine better place to stay in Padova!
The health spa and secure parking made the hotel for the family. There is no dining facility: a taxi or car is essential.
we had a room on the fifth floor , and the supply ( or pressure ) of hot water was very poor
tidy room, sufficient car parking place. MINOR problems like noises from a next-door baby and one sleepy reception that gives no feedback to a friendly "Ciao" at mid-night.
Proximity to motorways, the shuttle bvus to the station and proximity to the city
Hotel in good condition with large rooms near to Padova. OK if you are by car. Extremly loud. Student excursion in the same hotel on the same flat. They place family with small children on the same flat between rooms with students.Unacceptable. None could sleep. We were still up at 1.30 in the morning..
I didn't like the fact that is was far far away from the city and the breakfast was very poor for a 4 stars hotel.
Cleaness, Location, confort
Good standard the restorant wasn't working during the holidays
comfortable bed, spacious room and bath, good shower dislike using TV as internet, the remote makes an awkward mouse. Generally prefer discreet internet stations in lobby
Everything was new and clean. Reception desk staff extremely helpful. Too far from Padova tourism sites.
It is clean, nice and comfortable. And the price is convinient within the quality. Just it was pity that 2 days from 3 days of our staying the restaurant was closed.
Easy access to sites.
The single bed was nice & firm; the large bathroom was very clean; and the towels lush & large. The breakfast buffet on the weekend was very generous but less so on the Tuesday when I checked out (perhaps it's dependent upon the number of guests in the hotel). The shower curtain, which I believe was supposed to create a circle around the person, did not function properly and was useless.
location is very good. Internet conection is good.
Convenience to train station sketchy part of town
A good hotel opposite the railway station. Good breakfast in a very nice room. Everything was ok.
Proximity to station Not told upon arrival that the couple we travelled with had got upgraded to a suite, despite being the main name on the booking. Bit of a surprise to find this out from the said couple at dinner the first night!!!!
Good location opposite rail station for Venice. Easy walking distance to tourist attractions, Quiet, comfortable room, good bathroom. Very good buffet breakfast. Helpful receptionists. Secure car parking across the road. Internet was free in room. Car parking cost 14€ a day extra. No evening restaurant facility in the hotel. Nearby only choice we found was a scruffy Chinese (though the food was good) or McDonalds.
Location, location, location! It was literally right outside the train station beside the McDonald's. Breakfast was part of the deal and a really nice spread. The staff were not very friendly.
Breakfast was good, room was clean, overall good experience. We reserved 3 nights but the front desk turned our key off each day. When I asked about why this was happening, the clerk after looking at our info on his computer asked me when I was checking out, evidently, he/someone was expecting us to check out each day.
Very close to station, polite staff, good breakfast selection, large bed, clean. The shower head didn't really work, so had to squat in the bath. Not what you really expect with 4 star hotel.
Padova was an interesting city and we enjoyed exploring it. We took 3 trips into Venice on the train. The hotel location was better than excellent. We are very happy we stayed at the Hotel Grand'Italia and not in Venice. We will recommend this hotal to our friends when they go to Venice.
It was quaint. It was pretty small, but it served a purpose. We were only there to sleep anyways. Very clean. It's close to the train station, about 20 minutes by foot. The guy at the desk is very helpful, not so much for the woman. She seems she's not very happy about her job or caring about taking care of the clients. They did not advise me that they turn on the air conditioning themselves from their computer at the desk for my room. They don't tell you that you need to use the same swipe card for entry to turn on your lights in the room, which is located by the door inside.
comfort, cleanliness no wireless internet connection
The hotel staff was efficient, the hotel was easy to find, it offered both outside and underground parking, the rooms were clean, air conditioned and equipped with all business facilities, and the breakfast was diverse.
clean rooms bad location difficult to find reception staff advised me a taxi to the city center, cost would be max. 7 €, in realty taxi called by them costed 15 € (in athe afternoon).
It was worth of money because of the discount; easy way to get to the hotel from the motorway, car park. Unfriendly staff (receptionists - they did not try to do the best to give us appropriate information, difficulties with English language), only breakfast service, later the restaurant was closed, neighbourhood with noisy railway, bus wash or something like that... Looking generally the hotel isn't worth of 4 stars!
modern hotel, parking, internet,nice room,free drink, 30min from center by foot.
The hotel is very good for the price I paid, considering the high prices for hotels in Italy. The breakfast was great and the room was very comfortable.
Rooms too cold, not possible to set up the temperature properly. Some of the staff unfriendly. We have been waked up during the night by the receptionist asking our passport cause he made an error during registration!!!!
The staff was helpful, room was clean, this is a newly built hotel.
Everything great! Water spilling on the floor of the bathroom between the plastic tent and the bathtub, but not a big deal! just a pool of water on the bath floor!
it is not available to pay in cash at evening arrival.
Nice location and helpful staff This hotel came up as an option when I typed in looking for a hotel in Milano Italy. It turned out to be 2 1/2 hours to the east of Milano. This was a hassle and extra expense and time after a long day. I was a bit angry. The map does not reveal the issue
Enjoyed the gardens and pools on the hotel property The quality of the food was not up to the standards of the rest of the hotel and the wait staff was rushed.
Relaxing, luxurious hotel near to Padua for sightseeing. Very good spa and other amenities Restaurant service hurried but effective. Takes 24 hours to know your way around
The hotel lobby was filled with beautiful antique furniture. The food at dinner was excellent. The pool called "Alaska" was 28 degrees C and perfet for doing lap swimming.
good food pay 40 Euro for swimming in the pool. This must be inclusif in the room cost. Bad cushion with plastic material. Furniture in the room is poor for *****
Everything was the best
The staff were very friendly, helpful and understood everything we needed at any time whether face to face or by internal telephone. It would have been good to have a wider choice of Italian Food on the evening menu - after 5 days we craved stronger flavoured food i.e. Sauces for the steaks and Spaghetti but the food we ate was perfectly prepared, cooked and presented i.e. a medium cooked fillet steak was a medium cooked fillet steak 10/10
It was clean with friendly staff. Rooms were comfortable. Free parking on site with lifts up to each floor of the hotel. Quick check in and check out. The place was just ok. Location was further from town than I wanted - about 15 min walk from city center walls. At night it looked shady - though we were fine on the walk home and our local friend assured us it was ok.
Rooms are spacious and clean. Free parking in the hotel garage. Staff is ok. Breakfast is too expensive.
relatively confortable room - windows don't open properly to let fresh air in, bad restaurant;
The room was too cold and the heater was not working. Asking for a kettle to boil hot water and they did not have. My wife fell sick after the first night.
Excellent value of money/courteous staff/high standards of service/peaceful envoirments/strongly recommended for stay in Vicenza
Staff was friendly, room was nice, bathroom was nice. Breakfast was ok but dinner at the restaurant was fabulous although expensive. There is a good pizzeria/local food restaurant just a block away that is definitely worth visiting.
Made you feel welcom. The food was 1st class and also the staff. It was also in walking distance into the town of Vicenza. We would have like to have used an iron in the room but it wasnt a major problem
The Shower Cubicle has a sliding door which a panel is missing. The quality of the Shower Fittings is old and need to be replaced.
From start to finish, the staff was more than welcoming and accomodating. I was upgraded to their nicest room available with no hesitation. They were very helpful with making sure our time in Vicenza was stress free. Wish the beds were a little less Flinstone status. A softer bed would have been great.
Good value, clean comfortable large room, good breakfast buffet. Location not the best, out of city centre, need a cab, cabs are difficult to get later at night.
Customer service was great. Free parking and Internet. Lack of a hotel restaurant. A bit distant to good restaurants.
The free WIFI funchionating 100 % satisfactorily.The breakfast - even available before normal time at 7h00 am on request. A box with Kleenex serviettes in the bathroom for cleanig one's glasses could improve the good impression.
everythging, specially the friendly atmosphere
Large, clean, quiet and very comfortable room. Good location for trips to Venice and Verona. Nice village with serveral restaurants nearby. Train station in perfect distance to the hotel. No pool. Breakfast standard below five stars. Only one German TV station. TV pictures are partially cut off on both sides. WiFi not included in room rate.
This is not 5 star hotel. Hidden cost sauna.
the atmosphere of the hotel was so nice and easygoing/Iliked the food the room and the nice pool
superb food and very courteous staff, also swimming pool was paradise
The room was comfortable and the surounding pleasant. The atmosphere was peaceful and calm. There was opportunity for walking and shopping. There was less information about the surpunding available then was expected. It was easy to get lost and we did not have information on how to get there.
5 star hotel with 5 star quality in service and restaurant. Hidden cost of doctor exam, use of sauna and haman and bathrobe. Otherwise, the hotel is top notch.
As usual: home from home.
the food the service is too stiff and stressed. rooms can not be 5 stars
Nothing special Very long walking distance from reception to the room
Excellent location; plenty of room for parking (no cost); excellent breakfast included in price; very helpful staff
Good location, near the motorways, good parking and free wifi. It's the right choice for business travel.
It's very nice & big room,I liked the jacuzzi.
size of rooms
Comfortable, loads of facilities, very helpful staff, close to beautiful town
The Hotel were very helpful when we got lost and the dinner in the hotel was good It was unfortunate that there no location instructions in the email summary of the booking as we had no satnav in the car, and hotel was out of town map
The pool was great for cooling off after a warm Italian day. The two bedroom appartment was very spacious and included a kitchenette that was helpful. We had reserved to apartments for two families of 5. One apartment was spacious, the other was a one bedroom where two had to sleep on a pull out couch that did not have sunshades. The sun rises early in Italy in the summer and prevented sleep. This was partially rectified by hotel staff putting up sheets. The images of rooms on their website did not match the appearance of the rooms we had. The image of a Villa on their website had nothing to do with the hotel and was misleading.
The location and you have the Palladio Shopping just few step.
The breakfast in the morning was good and it's great to have a restaurant on site! The shower is too small!
The stuff are always good feeling, everyboday is kind, quickly response to ask something. But this time I found the cleaning is not good. My room's floor is always same dust even if after the room cleaning. At the same time table cloth and seets are completely clean. The room plan is not good. Bofore I spend a room was perfect big windows and big balkony, but in this time the window is a small but toilet place with same size window. And without balkny. It's pity for guests.
location great, right in the center. Nice staff. Large gardens, nice SPA pool. I benefit from a large room so it was great. Room confortable. At this period, this is an empty space in an empty city. price for lunch charged on the bill with no information on what we paid for this amount of money. Mistakes on the bill.Missing a kettle in the room for this hotel rate.
flexibility and professionalism of staff
as usual the staff is very friendly and helpful. Airconditioning was switched off and room was too warm
staff very discreet and professional restaurant although good might benefit from a wider choice of dishes.
Reception and restaurant staff all very friendly. Excellent parking arrangements. Food very nice indeed.
The rooms and staff were great!
The staff was very accommodating when I needed to retrieve my email to get the address of car rental location I had to have for the next day. The evening sandwich meal at the bar was very enjoyable due to the woman working at the bar. The breakfast was truly a full breakfast - as advertised (some places SAY full breakfast, but you get only a continental breakfast). The only negative was the location. We knew nothing about Vicenza, so I had no idea that I would be that far from the town. It's very close to the Autostrasse, which made it easy to find, but I was nervous about noise. Gladly, there was NO noise from the highway (or anywhere else!). As stated above, very close to Autostrasse. Lovely hotel, but the view highway was not lovely. There was no noise from the highway, however. It seemed like a great place for business conventions or meetings.
very discreet staff but professional, room with proper airco and stable internet connection price of internet connection (10 euros/24 hours) too high
The hotel staff was wonderful! No
staff is impeccable, facilities are good, cleanliness of room nothing really
Good access from highway exit. Good shopping center nearby.Bathroom equipment was nice. Glass wall makes room cold in late autumn (electric heating was insufficient, need good-old steam system). Glass corridor which gives zero insulation but good ventilation to the outside made it warth.Wired internet service (Eur 5/day) is too slow; only 1M per sec but feels like 56k.