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The location of the hotel It was very bad that almost the entire hotel smells really bad because of the cigarret!
Comfortable, pleasant room; ability to park car in garage underneath. Well managed. Difficult to locate, as situated on a pedestrianised street - even so, we were allowed to drive along it - slowly!. No catering available at 8pm on Sunday night - whole town seemed closed down due to religious festival.
Friendly staff and neat rooms. Location was excellent too. Right in the middle of the city and town squares. Just that the beds were only twins instead of queen or double. However, I think that is a European thing so that's life.
fantastic location beside the main square room was very warm and the airconditioning was not cool so had to leave windows open through night
the lift to the car park was interesting several things
A comfortable, modern hotel in an excellent, central location. The free wifi is very slow: to get anything like normal speed, it is necessary to pay for an upgraded connection. Entrance to the car park is not for the feint-hearted - it's very narrow. The public car park beneath the Plaza Mayor, less than 100 metres away, is much easier and only slightly more expensive, though the entrance is poorly signposted and difficult to find.
Excellent and helpful staff None
Liked the design of the soap/shampoo box. Liked the decoration. No more parking space
The frienliness of the staff Would have liked to have been able to make a cup of tea in our room although the minibar was well stocked-a cuppa would have been nice!!!
very comfortable room - cafeteria tapas excellent room at front of hotel made opening window very noisy cos air con not working properly!!!
The room, evening meal and breakfast. It would be a good idea to give guests a small brochure of the hotel as I did not know the hotel had a pool. My husband and I would have used this facility as we arrived early at the hotel and needed to relax after driving.
It is an excellent hotel, truly a **** that charges a price of a motel in the us Nothing
Very conveniently located for our purposes for a stop-off point. Very grand hotel at a great price. Nice cafeteria for sandwishes, drink and breakfast at a good prices. Not a lot to see culturally although we weren't staying for that reason. No where convenient to eat close to the hotel.
Pool area, room location, no outlook only four walls, no lounge area or saloon bar, no brochure in the room regarding how to find hotel facilities.
Very central for shopping Once again difficult to find if you are coming from west (Cuidad Real) all the hotel signs where on other side of road and we only saw the backs of them so had to keeep driving back on ourselves to ensure we hadnt missed the turn.
Friendly reception staff, nice room, good pool with fun water spouts and good choice for breakfast. Definitely recommend.
Very relaxed and comfortable. Staff were very friendly and helpful
Great location. Room comfortable and lovely bedlinen. Very noisy from constant traffic next to very busy main road,even with balcony doors closed which was most of the time. Cramped reception/lobby area. Breakfast was appalling for a four* hotel, hardly worth bothering with. Reminded me of cheap Motel fare -grab it and growl.
Excellent value for money. Excellent tapas in the cafeteria. orange juice for breakfast was a bit off.
Absolutely excellent value. The best quality that you culd expect for the money
Good soft mattress !
Good city hotel. You can have a good rest. (except for the jokes that the guys from the bachelor party made to the groom in the morning that awake all fllor)
Staff very nice and polite. Much appreachiated that dogs are allowed in the room. We was very dissapointed that the restaurant was closed both saturday and sunday.
Secure car parking. Sky News. Separate WC in bathroom. Quiet. Dog friendly
Clean, stylish, pleasant staff It was not clear that the restaurant did not open in the evening.
Room was excellent - staff struggled with English but we were in real Spain.
Mini bar in the room that was actually stocked for a change, and the prices of the mini bar items were really good value not a complete rip off like some hotels. Easy to use safe in room that you didn't have to go running to reception for the key to use was another bonus. Good restaurant was another plus point, we arrived late and tired to hotel so it was great to be able to eat dinner there instead of having to go out and find somewhere on the first night. Also the breakfast that was included in the price was really good and the hours for it were really good, not just between 9am and 10am like some other hotels.
Very comfortable hotel and excellent value for money, clean, can't really find anything negative to say. Didn't try the food at the hotel but the beer was fine! Would recommend it....
The friendly staff, the standard of the room, the wide choice of food for breakfast, the welcome plate of fruit, the location, the swimming pool, all in all this hotel was very good value for the money and one which I would not hesitate to use again.
Very efficient check in The smoking in the cafeteria
Nothing! I was very disappointed. I booked this hotel because it had a pool, there was nothing to advise me that it wasn't open until mid june!!! Also breakfast was awful! 4 star hotel with stale bread! Limited choice and absolutely not value for money, would not stay at this hotel again!
excellent room, staff very helpful. Pool area closed though which was disappointing with temperatures at 30 degrees. this hotel was chosen as it is the only one in the area with a pool :( as above - pool area closed
Hotel staff,clean,free internet,buffet breakfast,free parking in the front of the hotel. Cold coffee at the buffet breakfast.
The hotel in general is offering a poor service and is very old and the meal is very average.
Friendly staff, aircon works, very good value
Staff were very friendly. room was clean and comfortable, just off the town centre. easy access to and from bus station.
The receptionist was helpful and friendly and the internet connection was good. The neighborhood was quiet and the hotel was about a 10 minute walk to the center of the city.
Staff very polite, friendly and helpful. Only one English speaking Manager, not always on duty. The kitchen is not open on Saturday or Sunday so no evening meals or cooked breakfasts.
Hotel staff very friendly, helpful and polite. We used this hotel twice as an overnight stay before/after our main holiday. The kitchen does not open at weekends, no dinner or cooked breakfast available.
Very helpful staff,I could leave my luggage at the hotel for many hours after checking out.The room was quiet,the bathroom big with a good shower.Whatever information I asked about buses etc was answered. The restaurant is not fully functional on weekends,but there is a good restaurant close by.The location is somewhat distant from the centre of town and the shops.Also the train station is far away and at night would require a taxi,during the day there is an excellent bus service.
Staff were very accommodating and helpful. The room was clean and tidy. Overall a very pleasant stay.Thank you No - there were no issues
Everything was great.The hotel is very well kept. The staff were excellent and very helpful and the food in the restaurant was very good. It is in the centre of town so very easy to walk everywhere.
Budget hotel, acceptable standard, clean. Centrally located nearby to bus station and restaurants.
Tripple glazing and black out curtains in our room were very good. Air conditioning worked well. 5 minutes walk to town centre which was buzzing. It was not easy to find, even with Tom Tom. Our room was tired and a bit tatty. Bathroom very poorly designed.
1 URGENT--this is at least a 3 star hotel--NOT a 2 star----------------------- 2 very helpful staff who after your personal needs ------------------------------ 3 well equipped and comfortable rooms----well priced and valued--------4 this is a 3 star hotel with an excellent staff No