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Position of the hotel was excellent for mountain walking. The staff were very friendly and tried to be very helpful. The building had an interesting history and spectacular views There was no air conditioning or fans in the bedroom and it was unbearably hot at night. Most staff did not speak english but there was an english speaking lady receptionist and a barman who were very helpful.
An ideal location for simply getting away from it all with stunning views of the mountains.
Service was good and the restaurant was nice, with a wide selection of local dishes. Expected more charm from a Parador. The atmosphere was very cold and institutional, and the building looked and felt like a mid-20th c. luxury resort rather than a historic site. Expected something more like the restored 400-yr old haciendas and fincas we had stayed in elsewhere in Spain.
The location is beautiful and remote. The buildings are large, although the architectural style can be described as confused, it is imposing. The restaurant food was freezer to table via micro wave. Tasteless and expensive.
The Hotel is located in a beautiful area of Sierra de Gredos and accessible to superb mountain walks. They have good facilities for children- a games room, tennis court and provided an excellent base for walking. Staff were very pleasant and the presence of a cafeteria was useful. Easy internet access in the main areas. The tennis courts and gardens seemed a little run down. The access to the courts took you round to the back of the hotel which was not attractive.
The room was very homely and so comfortable. The breakfast buffet was fantastic and very tasty. The local area is also very beautiful with great views over the nearby mountains. There is a bit of lack of atmosphere at the hotel. The hotel bar felt like a school canteen rather than a nice relaxing area to have a drink in.
nice location,great breakfast
The location is very peaceful; the rooms very comfortable. Our lack of Spanish and their lack of English made ordering dinner, and an early breakfast, a bit of an exercise!
views, setting Restaurant is too enclosed, breakfast, need to pay extra to use pool no outdoor sitting area and place is in an excellent location !
The hotel is a beautifully converted historic buiding set in the superb countryside of the Gredos mountains. There is a degree of designer flair in the room conversions and reception areas and all the staff we met were extremely helpful. The hotel is quite difficult to find and better maps are needed. It is too far to walk to the local town (El Barco de Avila), and a trip into the town for dinner was disappointing. (These comments are not of course criticisms of the hotel)
It was a very good stay. Very quite and relaxing. I booked the room with SPA included. But at the reception was told that the SPA should be booked first. Had no chance to use the SPA. I would recommend not to book room with SPA. Book that service directly at the hotel.
The hotel stands in its own grounds and is well away from the nearest town which has absolutely nothing to commend it. The reformation of this historic building is very interesting and makes for an enjoyable experience, and is a nice change from the typical new hotels that seem to be everywhere. The breakfast was acceptable, but certainly not up to the standard that one would expect at a four star hotel.
The location was excellent, in the countryside near the North slopes of Sierra de Gredos. The room (double level) was luxurius.. The double level room is not appropriate for a family with a very young child (3 years), especially when it was no possible to place the 3 beds on the same floor. Use of swimming pool was extra charged !!. Breakfast was also charged 15 euros/person extra. Staff do not speak English at all so communication was difficult even for simple requests.
I stayed one night booking.com and a further 6 nights in conference.I think the hotel is poor. I cannot imagine anyone staying there in the winter. It is a gracious building and in a pleasant area. Possibly good for walkers. The majority of the rooms are not 4 star quality - no views (obstructed by fire escapes) - at least one with only a skylight. Mine was ground floor with a path outside and no curtains. Cleanliness is dubious -ants among the breakfast bread, and on the floor of the dining room. Dead flies in my bedroom not removed for three days. No outdoor pool or any kind of exterior seating seating. To say that it has gardens simply isn't true. There are areas of roughly cut field. Indoor pool/spa/gym poor and expensive. Should be free. Local village is typical, but it is too far to walk comfortably and offers little entertainment. Not much in the way of local information and no newspapers of any kind.
We selected the hotel Izan Puerta de Gredos for its location close to "Sierra de Gredos". The atmosphere and the location of the hotel were excellent, relaxing surroundings and the access to the mountains, nature and picturesque villages was easy. The room was comfortable and the breakfast had a good selection of products.
excelent breakfast, great surroundings, nice hotel in general, nice hotel staff price to high for the double superior. Room is normal, nothing special and price is too high for a room like this
The staff was very pleasant and helpful, service excellent. The general (not immediate) location is beautiful, nice views from most of the rooms. The immediate surroudings like a construction site, very poor soundproofing of rooms, suite layout very poor.