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the staff was very helpfull. the rooms were big and beautifully decorated
the beds and the lack of elevators
The hotel itself was very attractive. Old fashioned but well restored. Good bathroom facilities. The breakfast ddid not have any savoury options and there were no tea/ coffee making facilities.
The hotel is well situated for exploring the Pyrenees area of Cirque de Gavarnie, Pont D'Espagne and Col du Midi. Not all rooms are as featured on the web site - our small double was very basic. An odd smell from the bathroom. The walls are tissue- paper thin.
Nice little room, quality and vintage feel, confortable bed and so on.. town is well located to discover the region (Gavarnie, Pont d'Espagne) Quite isolated (little town).
The location, only a 10min drive from a nice village. Great scenery and views. Hotel room maybe a little dated however it was exceptionally clean and comfortable, especially after 3 nights in mountain huts!
Excellent location. Great facilities/family orientated. Very helpful staff. Could book local excursions at the hotel. I would recommend using their pack lunch facility - excellent value for money. Room simple but comfortable. Very good restaurant and buffet breakfast. Charged at half-board rate so excellent value for money. Would highly recommend this hotel.
The location of the hotel was great for us as we wanted to see places around. The room was clean, found the staff to be helpful. Expect a basic buffet breakfast, but you get everything you need and as much as you need to start your day. A calm, quiet place... Nothing to dislike. Didn't use the pool or the sauna so couldn't say anything about it.
The location is spectacular. The pool is excellent. The food is good. The room is clean and reasonably comfortable.
excellent hotel, near gavarnie and cauterets for relaxing
we really enjoyed our stay at this hotel great value for money, beautiful location.
Noise from school party was compensated for by reduction in our room rate without need to ask.
hotel in good condition and easy to find.Well located.Spacious room. difficult to communicate with reception because nobody could speak english
It was a very friendly hotel with good food and was close to a number of ski resorts
Centrally located. Reception staff were particularly helpful. The overall room size was more than adequate. Breakfast good value for money. Bathroom was rather small
Thomas at the front desk was very outgoing nothing
The hotel is extremely quaint with exquisite style and decor. It is situated in the centre of Cauterets and although it does not have its own car park, there are numerous public places nearby. A fantastic well run small hotel. Nothing.
The people running the hotel were really friendly,welcoming and helpful. The accommodation was very comfortable and charming. The restaurant was good value and the quality of the food excellent.
The hotel was run by people who were committed to offering excellent food and service and doing the best for their guests. The rooms were well serviced and comfortable with plumbing that worked (something that we British cannot take for granted in our own country).
Very helpful and friendly manager
Wonderful welcoming staff, clean comfortable rooms, excellent fresh and home cooked meals, and perfect location for exploring the Pyrenees.
We wanted to be in the Pyrénées and this hotel was perfectly situated as a base for day hikes.
Fantastically nice and well-run family hotel. Good service (family), excellent atmosphere and super WiFi. Great experience. Drinks were offered, because they could not provide us a room with a bath. Nice gesture. None.
Nice clean hotel, friendly staff and a fantastic restaurant.
Excellent meal in the restaurant with friendly and helpful staff. Location was excellent very pretty village.
i did not like noise
Good location. Arrived later than expected and the owner waited up for us. Was very pleasant and opened the bar for us so that we could have a drink. Fantastic breakfast the following morning. Rooms basic but comfortable and clean. Nice, cosy lounge area with fire, TV and plenty of books and magazines.
We only regretted the restaurant was not opened during our stay (weekly day of closure)
The owner was a really nice helpful guy,the rooms were a bit small ,we had a triple,still nice and clean and for the money I cant complain,We cycled up the aubisque and when we returned we got in the jacuzzi in the rear garden which was brill,would definately recommend,great value for money.
I believe the Chef is a decent cook and tries to be helpful but the wife is a pain and should be in some other line of work.
Very good experience,staff very friendly, dining excellent. Would definitely go back.
Very kind reception by the owner. We would appreciate a good shower, rather than a bath.
The swimming pool and jacuzzi looked nice - shame I didn't get to use them, but a welcome idea. Owner was very helpful, lovely rooms, even nice range of tv channels. I liked also the ice creams and drinks you could buy, though I didn't realise there is a giant carrefour just round the corner too(!) I walked all the way to Netto. You're in the suburbs of Argeles here - to get to the old town centre, its a long walk, through uninteresting regency-style residential area. But it's quiet and views are lovely from the rooms, so it's not not a big loss. Make sure you get a room with a balcony, it's so worth it.
It was a lovely room and very good bathroom too. Also the restaurant was excellent - very recommended. The rooms with the nosiy keys next door woke us at at 6.00am. All the rooms and staircases are very noisy so do not expect a restful nights!
Delightful, 'typically French', establishment. Charming owner. Room spotless and well equipt. Felt slightly small as one had to avoid the sloping roof. Excellent breakfast. Swimming pool is a bonus and the location is just superb with it's wondereful views in every direction, Easy walk to the small town for evening meals.
The Hotel was very nice in a peacefull setting. Ideal for visiting the surrounding areas especially the mountains. The prompt service was very good definitly a place to stay if visiting the area again.
Friendliness of proprietor, decor of reception rooms and the bedroom we stayed in (No 4).Parking facilities and swimming pool Jacuzzi (though we did not use the latter) The only thing we would criticise is the poor level of soundproofing between rooms, ie we could hear people above us walking around, toilets flushing and water running etc.
it was a Logis de France, the ownner and staf were very friendly. we will go back.
A very friendly atmosphere. We could not speak a lot of french but we were understood by the staff.Everyone was very helpful.
Good location Too few parking place
The lady Manager/owner was charming and very helpful In the main hotel the walls are thin and our room was noisy - people talking, walking up and down stairs and plumbing noises. However when I complained we were moved to an apartment which was perfectly quiet.