lack of coffe facilites in the room.
The bed was amazing. Best bed we have ever slept inn:) We liked the staff, the sauna, the jakuzi and the bed:):)
The hotel had a great location just off the old town square. Terrific value for the comfort provided. Cost of breakfast was far too expensive
This Hotel is truly a five star Hotel. The accomidations are very luxiourios the service was friendly and the breakfast is just phenominal there. I would reccomend this hotel to anyone visiting Wroclaw. Truly amazing! The parking for cars is really expensive at 100zl for 24hrs. Spa is also by appointment only and they were impossible to reach.
It's right in the town centre and for the price I paid is excellant value for a 5 star. The staff were really helpfull and polite even though we arrived much later than we had planned. No
location is really good and people there are very helpful. Nesto coffee and Sauna is available. Water in shower isn't warm enough.
The rooms were very comfortable - particularly the beds and the staff were extremely helpful We thought the food was very expensive compared to prices in the town.
The beds were very comfortable, nice and dark room, quiet. Location is excelllent to watch a movie on the hotel channel you had to pay 25 euro's, a complete ripp off!
it's location bar prices. eg 51 zloties for one whiskey and one bottle of beer !!!
Clenliness, friendly staff, location
chimneys next to the hotel and amazing viwe of buildings which were almost destroyed during war - amazing combination - additionlly never get lost since chimneys are showing the way back
Nice small hotel located just 10 mins walk from the city centre. Nice and quiet, but the view of the power station is a tad offputting. Pretty good breakfast. Good base for finding all the pesky Gnomes. The wifi (although free) was a bit pants.
Nice, clean and cozy, very reasonable price. Staff spoke good English.
Room and beds were very small. Too high price, breakfast was poor.
Arrived at hotel at 9.30 am with an early flight - we were given breakfast by chap on reception which was great. Hotel has been newly modernised with small reception/breakfast area with internet, newspapers, large screen Tv. Room (had booked deluxe) was compact but adequate. Beds were comfortable. Shame no english language programmes on TV in room. Would chose to stay nearer Old town in future - about a 25 minute walk to Rynek (on cobbled streets).
Hotel is new and quite modern. Staff is very friendly and helpful. I think that bathroom attached to my room was bigger than the room itself. There is a timer in a shower - in order to get more water one needs to press button every 30sec. Hot in the room and when window opened noise from the outside. Noise from the inside - door slumming, voices form the corridor... place is pretty acoustic. Simple carpet in corridors would be a good solution. Breakfast is a joke.
This is a brand new hotel with clean and nice comfortable rooms. For me the available parking place was important also. They really give what they communicate: bed and breakfast in good quality, no less, no more. I had problems with wifi connection in the room, but it worked fine in the lobby.
the design of the hotel, the room breakfast room too small, noise from the road in front of the room
Good value for money Could be a wee bit cleaner
Although I specificly parked in the camera view of the hotel somebody put a slice of bred on my car. The person abviously wanted the pigeons to have "quality time" with the paint on my car.... Luckyly it slide on to the windshield....
Nice hostel with big cameras and services.
We were not one second disappointed. Its excellent location and great personel on the one hand and its price on the other make it a fantastic choice for a group city trip.
Good stuff, nice and kindly service, convenient transport Lack of bed light for every individual bed.
vintage look noise after 11PM
situation - clean hotel - good restaurant in the hotel - good breakfast - friendly service room could be warmer (nov)
near by the city center, good service.
Very friendly staff.Good service.
The reception girls were really helpfull. The girls in the dining room were really nice and very busy and so polite, The gentleman dressed in jumper and pants we were of the openion he was the "chef" he could try in future to dress as so.He looked more like the bin man hes manner was not so nice to the girls working with him . The room we had I was not able to sleep with the trams treble glaze would not go astray
Excellent, helpful staff. Knocking and building site type of noise at night.
This hotel has very friendly and helpful staff, rooms are clean, and it is quite well located, about 5 minutes walk from the city square. Some travellers may find it a bit inconvenient, noise wise, that it is located on a main avenue, but it was not too bothering to me. in hot weather, the AC may be missed
Good breakfast. Helpful reception staff. Packed breakfast offered. But there were some problems which are shown below. Dirty towels on first night, (washed but stained). Bed linen not changed regularly, even whenblood stains from mosquitos that visited the room in numbers. No soap or shampoo. Only squeezy fixed bottles
great value for its price, very clean, well located.
I have stayed here before,. hence I chose it again. The staff are friendly, the rooms comfortable, and it is within 2 minutes' walk of the Breslauer Ring. I used to stay at the Monopol, but now that another firm has taken it over it has become overpriced for what it is. The Hotel Duet is far better value.
Staff are extremely friendly. Location is very good, very close to the city centre. Breakfast is fairly good. Room is spatious and clean, simple but nice. Relation quality/price is fantastic. Highly recommendable
Very good hotel and staff. Good position and facilities.
We ordered train tickets to be delivered to the hotel and they were misplaced in the Administartion Office rather than being placed in reception by the hotle staff therefore we did not receive the tickets. We are now having to receive a refubd on these tickets from the hotel which is an inconvenience.
Excellent breakfast. Good location. Next to shopping centre. Free internet. Everything worked.
The Hotel is in a very good location - this is the main advantage of staying here. Very close to shopping and the major tourist sites; easy to walk to most things from the hotel. The hotel room itself was very, very basic, and not good value for money (compared to other hotels we have stayed in). The room was very small, television was small and practically 'antique', no ironing facilities in room, no tea/coffee-making facilities in room, bed linen was also unimpressive (very basic, and a strange pale yellow colour). Face towels were not included in the bathroom; toiletries very basic also. Breakfast was ok - average selection of buffet offerings (although the scrambled eggs mostly looked like soup).
Wszystko nam się podobało! W mojej opinii to najlepszy hotel w swojej klasie! Niestety nic...
Hotel staff politness & eagerness to help
Unpleasant reception staff, but otherwise it was fine.
Pleasant hotel located right in the city centre with easy access to public transport. Big car park on site. The rooms were very clean, air conditioning worked well. The stuff could learn some foreign languages. Overpriced breakfast.
This is about the 6th time I have stayed in the Mercure Panorama in Wroclaw, the staff are alwasy friendly & welcoming without ever losing their professional nature. It is a great help when staying in a city, I would recommednd it for 1st timers in Wroclaw to find your feet. No
Quality of service
The room was very clean and comfortable, excellent beds.Well-located, PC and printer + free internet access (reception area), good breakfasts. It was not possible to open a window for fresh air. Awful cigarette smell - people can smoke in the reception area (bar + PCs desk)
reception staff, the room itself, the location, the feel of the place
The restaurant is a classic Polish pub-style place and is modestly priced with decent food and drink. The hotel is basic but is very fully priced for the quality reflecting both free parking and a good location. I probably would not stay there again, because there are so many good options. Room is TINY, only double beds and they were small too. The shower is almost claustrophobic. There are no carpets on the very cold floors.
Well located in old town area, on the water. EAsy to get to everything and lots of park space nearby.
The property is well kept and parking is secured.
Location Price Nice restaurant. Staff friendly Very noisy at night
The location of the hotel was very good for our visit and it had a good restaurant. Also the staff were very helpful and could speak English
Location Only one plug - no way to charge the phone, run laptop and fan at once(no air conditioning, but I'm fine with that)
This beautiful Hotel is situated on an (wyspa) Island. It is a very welcoming place, with very helpful and kind staff. We stayed four nights and wished for more. It is easy walking distance to everything. We enjoyed the delicious Polish meals at Tumski as well as in the (rynek) Market Sq and a number of palce in the Old Town. Nothing bad about the hotel.
Great location. We had a beautiful view toward the Odra River and the university. Staff was wonderful, sending a employee with us to meet our taxi on the day we left because the annual marathon was being run and the taxi could not get all the way to the hotel. Breakfast was very good and the room was beautiful and roomy. No.
central location, but hard to reach because of the traffic restriction on the bridge; nice breakfast small room for 3 persons
Very comfortable rooms, clean beds an towels, nice complimentary drinks tray. Breakfast was not included in the room rate and seemed a little overpriced. However, there is a McDonalds across the road where we had breakfast!
A good place to stop, put your head down and then carry on. Could be slightly cheaper for that though, especially with a more modern Campanile in town The hotel is looking extremely dated.
A nice restaurant. Bathroom equipment (mixing tap) was not in the best condition.
the location is perfect - close to the main road and close to the Old Town
The staff was quite friendly, hotel room was clean and decent. They allowed me for a late check out (on sunday 14:30h) which was really kind and positive. Location (neighboroud) is a bit strange, if you are trying to go walking to city center - despite the fact the location is not bad at all, quite close to the center; internet was slow and unrealiable.
I liked the accommodations and the dinning in the hotel very nice and easy good.
The rooms and the beds are really quiet and comfortable, perfect for recovering the lost energies after a day of long walks in Wroclaw. Every evening, you'll find a bottle of water in your room. The staff is skilled and professional; it's also thanks to them that I was able to recover the cel phone I had forgotten in the room. Ah, and the hotel location is ideal, close to the Odra river and 15 mins of walk away from the Rynek square. Breakfast (which is not included in the hotel rate) seemed a bit expensive... but then, you don't need to eat breakfast at the Campanile.
Conveniently near to main city centre (20 minutes walk).
breakfast and breakfast. no.
a nice cheap hotel not too far from the centre 10 mins walk
The breakfast was very good with plenty of choices Instructions how to get there and signs not very good. We asked for a room with a fair view of the river and they kindly moved us to another room but the view was even less than the original room. They put as in a room which apparently served as a studio as it had a inside door to another room. however, the door was locked and that room rented and as you understand we could absolutely hear the people next door talking!!!
Breakfast in the winter terrace was really nice. I did not like the bathroom tap on button with no possibility to lower high stream of warer. It was difficult to stay dry..
place and the hotel too
location atmosphere service Room lacks minibar . Shower stops after very short time
Very very nice hotel, excellent location, staff very friendly. User friendly hotel. Lack of tea & coffee making facilities in room
The standard of accommodation was excellent; the rooms were spotlessly clean and well-equipped. The hotel is well situated and within walking distance of the market square. The breakfast buffet was lovely. I highly recommend this hotel.
Hotel im Jana Pawla11 has a fantastic location - quiet and serene. The hotel itself is very impressive -spacious, beautiful decor. Excellent restaurant, cafe and breakfast in the conservatory. Staff extremely helpful. No
Quiet hotel in peaceful location, but close to town centre. Rooms spotless with nice layout & high standard of furniture. poor TV service, no /or limited wireless connection for laptop
Big room The bathroom is equipped with uncomfortable "system" for control the start/stop of the water ... for example in the shower pressing the only button, this will start to provide water for only 5/10 seconds, then it is need to press again or keep pressing ... in additional the 1st second the shower will start with very refreshing cold water
Attentive staff. Decor outstanding. Food Superb. Hotel is difficult to find. However it is in the shadow of the Cathedral, the spires of which are a landmark. Might be useful to mention this in the hotel information.
The food in the restaurant downstairs was very good and an excellent value for the money. The lobby was beautiful and clean. The employees at the front desk were extremely helpful and called to make tour reservations for us, which the people at the tourist office in the market square were not willing to do. Nor could anyone at the city tourist office answer any questions about the tours or even if they offered wine or ice cream on the boat ride. The faucet in our bathroom was terrible. You have to push the button and it comes out with such force that water splashes all over the sink, mirror and your clothes. There are no handles to adjust the flow. The shower is the same set up . It is annoying to have to keep hitting the button to maintain water flow but at least it doesn't spray all over the bathroom.
24hour reception was good thing to have as we were out late and staff spoke english :) kitchen was nice and fridge was big :) room was very warm -even bit too much :) hotel was hard to find -entrance from other street-and on the 4th floor with no elevator-room was very small and hot so we had to open the window and enjoy a lot of citynoise all the time-no good-also from 3 showers at the ladies bathroom was working only one-had to wait a lot to get there-and the beds were not comfortable as they were wooden with very thin mattresses-very hard even to sit there-no table no chairs in room-but as we paid so little we will not complain :)
everything new&shiny, fully equipped - just great the killing stairs (3rd floor...) to get there!
Great hostel, right in the center of the city. Polite and professional personnel. Best stay monay can buy :)
Great location, helpful staff and clean rooms no
This hostel really is excellent - better than some hotels I have stayed in. The hostel itself is very clean and tidy and the facilities are really good. There are two kitchen areas with plenty of cooking facilities and plenty of fridge space. Tea and coffee is free. There are 2 lounge areas with a widescreen TV - and playstation - but becareful there are rooms very close to these areas and you can easliy disturb someone or be disturbed yourself! The toilets and showers are very clean - and it was nice to stay in a hostel where you don't have to hold down the button to get water. The location is excellent - just a 5 minute walk from the rynek. I would definitely stay here again.
Very friendly staff and located very close to the centrum.
Accomodation near old town.
Staff were excellent.
Good facilities, cleanliness, free internet, free foosball table! Bit tricky to find and language a slight issue, lack of character, but still good for the price and helpful staff.
wow you can't ask for better staff. They even washed my dirty clothes for free and folded my underware no.
The room is spacious and the sofa is very comfortable. The restaurant's meal is not so good, there's no restaurant around the hotel.
The staff were very friendly and efficient The beds were very comfortable- I usually don't find this Free and reasonably fast WiFi
The room was a cut above anything else, the attention to detail was brilliant. WiFi for rooms is a must, the only thing preventing our stay here being perfect.
Locations great, can walk to to most of the thinhgs to see or to shops. Upmarked hotel.
A very beautiful hotel with large room and fantastic staff. Although in the city centre, hotel is hiding in a small street, not very attractive area around the ghotel.
Was a reasonable price and great location. Service was poor. ordered room service and food was freezing cold and really not that good. left food in room for a full day afterwards room service did not remove. Jacuzzi was frezzing cold. Pay per view tv did not work no explanation given. If it was a 3 star hotal i would recomend it however it is not a 5 star hotal not sure where they got that classification from its a joke.
The space , comfort and general design of the room was first class as were the bathroom facilities .
Great, perfect design, everything is clean and everybody is unbelivable friendly, I hope they keep their level!!!
The room was very large and comfortable. Breakfast was not included and very overpriced. Very limited parking.
Nice rooms, friendly staff You have to go cross the lobby to reach the spa and there were no possibilities to lay down and relax
A really "smart" hotel, lovely large bedroom, modern and elegant layout all spotlesley clean. Staff very friendly and helpful.
First impressions on opening the suite was fantastic! Loved it all.
The spacious room and the position of the hotel very central to visit the city of Wroclaw The lack of parking space, and the difficulty to find the hotel