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The staff were extremely friendly and helpful, the Hotel was very clean. Everything was described in the german and english language, which was very helpful!! Thank you. Recommendation : add a door/curtain in front of the shower part, the water splashes all over the floor. (only recommendation)
the room was great when i showed up to check in the hotel told me that my reservation was for tommarow, but i took my reservation paperwork with me and it was corrected and i still got the same room i was suposed to have.
Staff was especially friendly and accommodating. They brought me cakwe & champagne when they found out it was my birthday! A couple more drawers for clothing would be helpful. Brighter lighting in the bath would be a good idea.
expensive price for breakfast
Relaxing area is wonderful
I liked the breakfast, the spacious room, and the spa would have liked a more central location and a more knowledgeable staff
Very nice room
cleanliness, efficiency, elevator. Very basic breakfast at considerably high rate for such a facility.
Basically the information posted in booking.com is wrong about the location. It says the Hotel is 27.1 km from Bodenmais (where I wanted to stay), and there are around 50 kms!!!!!!!! Is very important to post the real information. I was very angry every morning driving almost 1 hour to Bodenmais.
Friendly staff, very clean and efficient. Old building but modern decor tastefully done. But bear in mind that the hotel is in the Bavarian countryside so not all the staff speak more than a small amount of English! We were visiting family in the area and will be happy to return next year.
The staff was very friendly and the food was very good!
It was an excellent place to stay, we will surely go there other times as well. The staff was very polite and friendly, the room and the breakfast was great. It was a bit hard to find the private parking place, the sign was not clear that it belongs to the hotel as well.
The buffet breakfast was fantastic! Internet access was very simple and easy as well. Great central location.
The highly efficient organisation, and the very helpful staff
We found the staff very helpful and friendly and spoke in English to use. They made us very welcome and the food and service was excellent. No
We arrived early on a Sunday and our room was ready for us and the staff were very friendly and offering us a lunchtime meal if we needed it.The room we had ( 301 ) came with a jacuzzi bath, great shower, underfloor heating in bathroom and biggest chandler I have seen in a long time in a hotel room.OVERALL, We were staying in a 5 star hotel in munich and we had more fun in the stadhotel wenisch in straubing We arrived on a Sunday and the hotel was completely closed that night, so you basically came back to the hotel and went to bed, no chance of a nightcap.There didn't seem to be any noticeable reception area,maybe that's just the entrance we came in through. Overall, we were staying in a 5 star hotel in munich and we had more fun in the stadhotel wenisch in straubing
Breakfast was good. Hotel was very quiet. On arrival (a Sunday afternoon), the hotel was all locked up. It took us a while to realise (there were signs written only in German) that we were supposed to buzz at the entrance and speak to someone over the intercom, as the reception is not open on Sunday afternoons. Thankfully the guy on the other end spoke English, he said he would be right there and appeared in a car a few minutes later and retrieved our key from the vault at the entrance. However it was slightly confusing at first as we had not been prewarned of the procedure.
Food and service at Gourmet restaurant are outstanding. If you like hiking and biking, the location is excellent. The spa was a very pleasant surpise.
Scenery and food. Stairs everywhere.
Staff was really nice, very clean, beautiful location. I wish there was a gym.