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Friendliness of the staff - and in primary - the restaurant on the hotel - perfekt service - We felt wellcome - !
The hotel is one of the best in Portugal. Despite it's location in the city center it has an open swimming pool, all day working restaurant and convenient parking lots. 3.60 euro/day Internet access in a room is suitable and better than in other Portuguese hotels. The staff is very friendly. The hotel exit is to the central narrow street. It took about 40 min to leave the hotel after check-out by car as the exit was blocked by two service trucks.
Nice, clean, good value for money, the hotel staff, the cleanliness. The 'rush' for breakfast. Closed at 10 AM sharp... :-)
The food, the daily available free newspaper
Staff always very helpful. Good sized clean rooms. Excellent Value
great staff and very helping,clean and very nice hotel
Central position, parking and clean No hair shampoo in bathroom!
Central location, but tucked away off the main road, so you wouldn't know you were in the centre of town. Had character, was clean & comfortable and value for money - and had internet access & pool Yes - the pool was closed for cleaning, which I did not know when I booked, or I might have looked for somewhere to stay closer to the place I was visiting. (I was on a dual break where I was partly on business and partly relaxing.) Fancy cleaning a pool in july! That's why I have marked down the facilities. Also breakfast culd include a few extras like eggs, etc
I liked the 24 hour reception duties. The breakfast was lovely and all of the staff were very attentitive. I thought that there could of been more lighting in our bathroom around the bath area as i almost slipped as it is very dark.
Friendly staff, very clean rooms, near some local shops, free car parking little expensive
location comfortable staff friendly reasonably priced en suites a bit dated,maybe fixtures and fittings showing their age breakfast very limited
Large, comfortable, pleasant room with balcony. Good location and decent breakfast. Chain hotel so rather impersonal. It took ten minutes to get my key from the rececptionist on one occasion as she was on the phone.
Location of hotel allowed easy access to Estrela mountains. Staff were as helpful as possible and nothing was too much trouble. Very accomodating.
Clean and comfortable rooms, great location, very nice stuff! There's no fault to be find!
friendly staff Feezing temperature in the room on arrival, restaurant closed, poor breakfast (late october - offseason - probably only guests).
Brand new hotel. Pool & patio not finished. Little English but we each could understand each other. Couldn't do more for us. Changed our room when our first room didn't pick up the internet access. Very very helpful. Had to drive 10 mins into Seia as it was up on its own in the hills. But we found parking each time in town. Excellent.
nice new standard hotel, good location not finished, fitness and pool weren't open yet
It is a quiet place, where you can rest and see the mountain view and shop for local souvenirs
hospitality the single room is too small
Very friendly and helpful people. They speak English and French. You just feel at home with them. A very nice house with a lot of possibilities for a short stay (a week or less). The shower cell in the bathroom was a bit outdated.
Excellent hotel in beautiful location. Service second to none. Lovely family-run business.
absolutely everything. the attention to detail was amazing. the facilities provided were better than any others that we experienced on a trip that took in 4 and 5 * hotels. We were amazed at what this place had to offer and the surrounding countryside is not to be missed.probably undersold itself on the website
heating in winter
diner was fantastic and the personel very kindly and hellpfull
Excellent hotel!! The apartment we stayed was very big. Tv room, kitchen and rooms very confortable and clean.Hotel staff very nice and helpful. Would certainly stay there again. Highly recommended for families.
Hotel staff helpjul. Fair price Facilities a bit old and very basic. Poor soundproofing in the room.
Charming small hotel. The room was small but cosy, with big bathroom. No elevator. Location is outside the city centre.
my portugese is zero and the staff english was very limited but we got by. hotel good our room could of done with a re-vamp
The pictures in the website are completely diferent from the reality. The residencial room I stayed in was terrible. The living room smelled sewer and the staff wasn´t very nice.