Overview

Crowne Plaza Pittsfield-Berkshires

Route 7 & West St on Park Sq, Pittsfield, MA 01201, United States
+1 800 863 7818

$108+

Overall guest ratings

7.3/10 Good
Based on 393 reviews

Review highlights

  • 8.6
  • 8.4
  • 5.9
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    Top Among Hotels in the Berkshires of Massachusetts Discerning travelers seeking full-service hotels in the Berkshires of Western Massachusetts opt for the Crowne Plaza® Hotel Pittsfield - Berkshires. The hotel is located within minutes of area businesses, including Berkshire Health Systems, SABIC, General Dynamics and major attractions, ensuring a convenient location for all travelers. With 12,000 sq ft of diverse event space, accommodations for up to 1,000 guests and helpful services, including a Crowne Meetings Director and a Daily Meeting Debrief, we are the Place to Meet in the Berkshires of Western Massachusetts. A well-equipped Business Center and free Wi-Fi access keeps you productive. From perusing the halls of the renowned Norman Rockwell Museum to touring Hancock Shaker Village, you'll find plenty of great attractions near our property. The world-famous Williamstown Theatre Festival and Tanglewood Music Festival call the Berkshires of Western Massachusetts home. Our hotel's guests won't want to miss Colonial Theatre performances, just across the street from our hotel's Pittsfield, MA location. Savvy travelers looking for a comfortable stay appreciate our amenities which include hotel-wide free Wi-Fi access, an indoor, heated pool and Fitness Center, on-site dining and the Elle Day Spa. The Crowne Plaza Sleep Advantage® Program and perks for our IHG Club Members make your stay better. We look forward to your visit!

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Free parking
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 393 reviews
    • 8.6 "Very good internet connection."
    • 8.4 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      7.8 "Housekeeping was great, according to 78%."
    • 8.3 "Good value."
      7.8 "78% were happy with the price of the breakfast."
    • 7.7 "Good location."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.3 "Only 53% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 5.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Only 67% thought the pool was clean."
    • 5.2 "Sufficient wellness & sports facilities."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    7.3 Good
    Based on 275 reviews
    • 8.6 "Bar is amazing."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.3 "Good value."
    • 8.2 "Pool is good."
    • 7.3 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.1 "Only 51% said rooms were big enough."
    • 4.4 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      4.1 "59% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
    • 3.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
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    Overall Rating

    7.5 Good
    Based on 78 reviews
    • 8.5 "Great service."
    • 8.2 "Good value."
    • 8.1 "Pool is good."
    • 7.6 "Good location."
    • 6.0 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.6 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.1 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 3.8 "Vibe wasn't good."
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    Overall Rating

    8.1 Excellent
    Based on 39 reviews
    • 8.7 "Great service."
    • 5.0 "Rooms are ok."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    short walk from the train
    crowne plaza
    parking garage
    shallow end
    hot tub
    liked the central location
    best neighborhood
    dry eggs
    great staff member
    pet charge
    pleased with this visit
    rags towels
    door disturb
    heavy metal
    confirmation number
    complementary coffee in lobby
    book thru our website
    free appetizer
    heavy cigarette smoke

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