Overview

Crowne Plaza Pittsfield-Berkshires

Route 7 & West St on Park Sq, Pittsfield, MA 01201, United States
+1 413 499 2000

$100+

Overall guest ratings

7.4/10 Good
Based on 405 reviews

Review highlights

  • 9.0
  • 8.3
  • 6.9
  • 6.8

Good to know

  • Clean hotel facilities

Nearby

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    About

    Top Among Hotels in the Berkshires of Massachusetts Discerning travelers seeking full-service hotels in the Berkshires of Western Massachusetts opt for the Crowne Plaza® Hotel Pittsfield - Berkshires. The hotel is located within minutes of area businesses, including Berkshire Health Systems, SABIC, General Dynamics and major attractions, ensuring a convenient location for all travelers. With 12,000 sq ft of diverse event space, accommodations for up to 1,000 guests and helpful services, including a Crowne Meetings Director and a Daily Meeting Debrief, we are

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Free parking
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 405 reviews
    • 9.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 8.3 "Very good internet connection."
    • 8.0 "Location is great."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
      5.5 "For only 55%, the fitness area was satisfactory."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.4 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 4.0 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    7.3 Good
    Based on 238 reviews
    • 8.9 "Pool is good."
    • 8.2 "Great service."
    • 7.9 "Good location."
    • 7.1 "Good breakfast."
    • 7.1 "Good bar."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.0 "Rooms are ok."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% were disappointed with the minibar."
      3.8 "62% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
    • 3.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall Rating

    7.7 Good
    Based on 129 reviews
    • 9.1 "Excellent pool."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.9 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.8 "Only 68% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      3.6 "64% said rooms were small."

    Overall Rating

    7.4 Good
    Based on 36 reviews
    • 8.1 "Great service."
    • 6.8 "Average cleanliness."
    • 5.4 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

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