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Very Friendly staff Hotel is quite old and needs renewal
Everything. Superb value hotel. Nice rooms. Great air con. Fantastic restaurant. Pleasant staff. Good location. Everything excellent. Absolutely nothing at all.
Reception staff was very helpfull, although I couldn`t book for one double bed and extra bed for my daughter with booking.com`s system They help us and changed the room. The room was comfortable and clean.
The hotel its easy to reach by highway but in a quiet area.
Day Receptionist excellent, helpful, polite, kind and very efficient. The night porter was bored, would rather be somewhere else and gave me the impression that he couldn't care less! The breakfast and lunch were of very good standard. The pool was clean and so were the rooms but the carpets are in need of replacement . Room was looking 'tired' and bathroom too but towels and bedding impeccably clean. We will be very happy to return to this hotel in the future as the staff in general were extremely helpful. Price/quality very good. See above
The room is with a small kitchen which is very helpful if you want to avoid restaurant for all meals. Decoration is simple but nice. The Appart' hotel is a little bit in the middle of nowhere
Nice place near the mountains, air condition works all time Not enough kitchen tools
very good location (Cassis and Marsaille), very large room, it was just family appartament for the price of double room. Quiet district, very nice view to the mountains nearby. The personal was very kind and help to arrive after 23 pm. Wifi was good.
This is an apartment hotel with self-catering facilities. Generally, it was hard to criticise the hotel itself as the rooms were large, clean, utilitarian but everything worked, free parking and free wi-fi. The problem with the Residella is its location, situated in the middle of an industrial park surrounded by warehouses and roads. You feel isolated and frankly depressed as there are no shops, restaurants or indeed any other facilities nearby. A car is essential, the nearest town is 5 minutes away and the nearest Supermarket a 10 minute drive. We noticed that many of the other apartments were occupied by workers and what appeared to be permanent residents. This is a budget hotel, good value for money but not somewhere you would want to stay as part of a holiday.
The hotel address is inaccurate, we had a difficult time locating it even with a GPS. Also the hotel staff does not speak English.
Visited Cassis and Marseille. Great hotel if you have a car and want to save money on hotel and parking fees. Location could be a problem for certain people but was very convenient for us.
The hotel is cheap, clean, and the staff was nice. It is not far from the sea (provided you have a car).
Residella is situated in Gemenos, very close to Marseille and the Mediteranean Sea (15-20 minutes by car). Its appartments are very nice and comfortable. A coomercial centre is at 5 minutes in car and the people are very helpful. The parking is kind of small, which is an important disadvantage for an establishment where you can only get in car.
Clean, large apartment with airco.
staff and location near man routes if you are taller then 1m85 the beds may be to small
The staff at the hotel were very helpful and friendly
The room was a good size, not cramped. The staff were very friendly and helpful. The price was excellent for the facilities. The wireless internet connection was not available in the rooms, only a small corner of the hotel.
helpful and friendly staff beds were a bit small!
convenient location for us, with a 4 bed room which suits families travel directions were poor
quite, nice place near the mountains and roads to Marseille and Casis. The rooms with good new furniture. Breakfast, wifi, parking - are good.
Very good breakfast, although this was additional to the room price. No, overall the hotel was fine. It is a little out of the centre of Aubagne and you may need to drive into town for an evening meal.
No hot water in the morning due to plumbing problem. Hair dryer didn't work. No door on shower, water everywhere, making floor slippery and dangerous. Drain smell in bathroom. Breakfast, no hot food ready, only 1 piece of cheese, 3 pieces of cooked meat and 1 yogurt left. No hot water in coffee machine. This was at 9.30 am in an empty breakfast room and breakfast is available until noon. Receptionist had to ask someone what time breakfast was served!
It was closed to speedway, a good location to start trips. The hotel location is not so good. It is good if you need a business location, it is not so good if you need a temporary home for your family.
Nice hotel, really helpful staff, ... ... little out of civilization (true is that we were there out of season). We didn't find any bar arround :)
Nothing Staff was extremely rude
Bed (very big and confortable), room very clean
Excellent assistance from reception staff particularly Negeve and Benjamin. Option to have hot meal with wine served to the room. Tea/coffee making facilities provided. Away from town traffic and good access to D8 and thus to motorways. Short drive into Gemenos but at first got lost in factory land. Small group of hotels and restaurant situated together on an industrial estate but there are trees and a sight of mountains. Only disturbance was daily refuse collection noise (10 minutes) early each morning. Rooms have showers but none with bath.