Hacienda Tres Rios Resort Spa & Nature Park All Inclusive

Carretera Cancún Tulum Km 54, 77760 Playa del Carmen, QR, Mexico
+52 984 877 2400


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Overall guest ratings

8.1/10 Excellent
Based on 251 reviews
See all reviews

Review highlights

  • 8.9
  • 8.5
  • 7.9
  • 5.5

Good to know

  • Nice building
  • Friendly service
  • Friendly atmosphere


    Show all


    With a stay at Hacienda Tres Rios - All Inclusive in Playa del Carmen, you'll be minutes from Tres Rios Ecopark and close to El Camaleon Golf Club. This 4.5-star resort is within the vicinity of Maroma Beach and Gran Coral Golf.


    Make yourself at home in one of the 257 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Childrens programs
    • Gift shop
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 251 reviews
    • 8.9 "Vibe was good."
    • 8.5 "Good value."
    • 7.9 "Good location."
    • 7.3 "Good service."
    • 6.7 "Rooms are ok."
    • 5.5 "Food is average."
    • 5.1 "Beach is so-so."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 60 reviews
    • 7.6 "Good service."
      10.0 "100% thought the service was very professional."
      8.0 "80% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
    • 5.9 "Food is average."
    • 4.7 "Ugly beach."

    Overall Rating

    7.7 Good
    Based on 190 reviews
    • 8.8 "Good value."
    • 8.8 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
    • 8.0 "Location is great."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
    • 5.4 "Food is average."
    • 5.4 "Beach is so-so."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent Reviews

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