Overview

La Tortuga Hotel & Spa - Adults Only

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

$91+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 770 reviews
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Review highlights

  • 9.6
  • 9.3
  • 9.0
  • 5.3

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    With a stay at La Tortuga Hotel & Spa - Adults Only, you'll be centrally located in Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and minutes from Quinta Alegria. This hotel is within close proximity of Central Square and Pier Navega.

    Rooms

    Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car rental
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Wedding services
    • Pets allowed on request. Charges may apply.
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 770 reviews
    • 9.6 "Food is to die for."
    • 9.3 "Terrific location."
    • 9.0 "Incredible bar."
    • 8.9 "Great service."
    • 8.4 "Breakfast is good."
    • 5.3 "Rooms are ok."
    • 3.8 "Internet is poor."
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    Overall Rating

    8.4 Excellent
    Based on 731 reviews
    • 9.6 "Food is to die for."
    • 9.1 "Incredible bar."
    • 9.0 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
    • 3.6 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 15 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."

    Overall Rating

    8.7 Excellent
    Based on 23 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
    • 8.0 "Pool is good."
    • 6.9 "Vibe was decent."
    • 5.3 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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