Overview

La Tortuga Hotel & Spa - Adults Only

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

$90+

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Overall guest ratings

8.3/10 Excellent
Based on 749 reviews
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Review highlights

  • 9.3
  • 9.0
  • 9.0
  • 5.4

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    With a stay at La Tortuga Hotel & Spa - Adults Only, you'll be centrally located in Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and minutes from Quinta Alegria. This hotel is within close proximity of Central Square and Pier Navega.

    Rooms

    Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car rental
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Wedding services
    • Pets allowed on request. Charges may apply.
    • Internet
    • Beauty salon
    • Sauna
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 749 reviews
    • 9.3 "Terrific location."
    • 9.0 "Food is to die for."
    • 9.0 "World class service."
    • 9.0 "Incredible bar."
    • 8.1 "Pool is good."
    • 5.4 "Rooms are ok."
    • 5.3 "Average comfort."
    • 3.9 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 696 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 8.1 "Pool is good."
    • 8.0 "Breakfast is good."
    • 5.4 "Average comfort."
    • 5.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 3.5 "Internet is poor."
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    Overall Rating

    8.8 Excellent
    Based on 22 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Good value."
    • 5.4 "Rooms are ok."

    Overall Rating

    8.4 Excellent
    Based on 29 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
    • 8.3 "Breakfast is good."
    • 7.9 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.6 "Good pool."
    • 6.1 "Vibe was decent."
    • 5.3 "Rooms are ok."
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    Hotel type
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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