Overview

The Royal Playa del Carmen
Top Family Hotel

Av. Constituyentes No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2900

$286+

Overall guest ratings

9.3/10 Excellent
Based on 2,129 reviews

Review highlights

  • 9.6
  • 9.4
  • 8.8
  • 4.0

Good to know

  • Nice building
  • Recreation staff is nice
  • Friendly service
  • Great shopping

Nearby

    Show all

    About

    Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops, restaurants, and nightlife of Playa del Carmen; popular Fifth Avenue is 1 block away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Indoor pool
    • Coffee shop
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Adults only
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 2,129 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      9.5 "95% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      9.3 "Housekeeping was great, according to 93%."
      9.3 "93% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
      7.0 "70% said the concierge service was amazing."
      7.8 "78% were impressed by the valet service."
      9.4 "Hotel security was great, thought 94%."
    • 8.8 "Food is delicious."
      10.0 "100% enjoyed the snacks that were offered."
      8.1 "81% were happy with the price."
      7.5 "75% enjoyed the side dishes."
    • 8.5 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.1 "81% said rooms were clean."
      9.4 "94% thought rooms were spacious."
      8.8 "88% loved the minibar."
      9.3 "93% enjoyed the balcony."
      8.0 "80% liked the big bathroom."
    • 4.0 "Internet is poor."

    Overall Rating

    9.4 Excellent
    Based on 2,022 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      9.6 "96% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      9.2 "92% were happy with the room service."
    • 8.8 "Food is delicious."
      7.2 "72% enjoyed the fish/seafood dishes."
      7.5 "75% were happy with the price."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.6 "Breakfast is good."
    • 8.0 "Rooms are great."
      7.8 "78% said rooms were clean."
      9.5 "95% thought rooms were spacious."
      8.5 "85% thought the view was good."
      8.7 "87% loved the minibar."
    • 6.9 "Beach is so-so."
      6.4 "Only 64% said the beach was clean enough."

    Overall Rating

    9.5 Excellent
    Based on 85 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 8.5 "Pool is good."
    • 8.5 "Generally very clean."
      7.9 "79% said rooms were clean."

    Overall Rating

    9.0 Excellent
    Based on 21 reviews
    • 9.7 "Terrific location."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Recreation staff is nice"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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