Overview

The Royal Playa del Carmen
Top Wellness Hotel

Av. Constituyentes No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2900

$298+

Overall guest ratings

9.3/10 Excellent
Based on 2,083 reviews

Review highlights

  • 9.7
  • 9.3
  • 8.9
  • 3.0

Good to know

  • Nice building
  • Recreation staff is nice
  • Friendly service
  • Great shopping

Nearby

    Show all

    About

    Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops, restaurants, and nightlife of Playa del Carmen; popular Fifth Avenue is 1 block away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 2,083 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      8.8 "88% were happy with the room service."
      8.9 "Housekeeping was great, according to 89%."
      9.7 "Lovely bar service, according to 97%."
      7.5 "Lovely pool/beach service, according to 75%."
      8.8 "Hotel security was great, thought 88%."
      7.8 "78% were impressed by the valet service."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Food is delicious."
      7.2 "72% enjoyed the fish/seafood dishes."
      9.6 "96% enjoyed the snacks that were offered."
      9.2 "92% were happy with the price."
      8.8 "Yummy desserts, said 88%."
      7.1 "Beef and steak dishes were excellent, according to 71%."
    • 8.2 "Rooms are great."
      8.1 "81% said rooms were clean."
      9.7 "97% thought rooms were spacious."
      8.6 "86% thought the view was good."
      7.1 "71% enjoyed the furniture."
      9.4 "94% enjoyed the balcony."
      8.8 "88% loved the minibar."
      8.6 "86% liked the big bathroom."
    • 8.1 "Breakfast is good."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall Rating

    9.4 Excellent
    Based on 1,958 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.3 "83% said the recreation staff was great."
      8.7 "87% were happy with the room service."
      9.3 "93% found the restaurant service to be one of the best."
      8.4 "Housekeeping was great, according to 84%."
      9.8 "Lovely bar service, according to 98%."
    • 9.0 "Food is to die for."
      7.5 "75% enjoyed the fish/seafood dishes."
      8.6 "Yummy desserts, said 86%."
      7.6 "76% loved the dining experience."
      9.7 "97% enjoyed the snacks that were offered."
    • 8.0 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      7.4 "74% enjoyed the furniture."
      8.8 "88% thought the view was good."
      8.6 "86% loved the minibar."
    • 7.9 "Good breakfast."
    • 6.8 "Beach is so-so."
      6.1 "Only 61% said the beach was clean enough."

    Overall Rating

    9.4 Excellent
    Based on 104 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.4 "Food is delicious."
    • 8.3 "Pool is good."

    Overall Rating

    8.8 Excellent
    Based on 20 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Recreation staff is nice"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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