Overview

The Royal Playa del Carmen
Top Wellness Hotel

Av. Constituyentes No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2900

$286+

Overall guest ratings

9.3/10 Excellent
Based on 2,118 reviews

Review highlights

  • 9.7
  • 9.3
  • 8.9
  • 3.3

Good to know

  • Clean rooms
  • Recreation staff is nice
  • Friendly service
  • Great shopping

Nearby

    Show all

    About

    Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops, restaurants, and nightlife of Playa del Carmen; popular Fifth Avenue is 1 block away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews of The Royal Playa del Carmen

    Overall Rating

    9.3 Excellent
    Based on 2,118 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      9.0 "90% were happy with the room service."
      9.2 "Housekeeping was great, according to 92%."
      9.7 "Lovely bar service, according to 97%."
      8.6 "Hotel security was great, thought 86%."
      7.8 "78% were impressed by the valet service."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Food is delicious."
      7.7 "77% loved the dining experience."
      8.9 "Yummy desserts, said 89%."
      9.2 "92% were happy with the price."
      9.6 "96% enjoyed the snacks that were offered."
      7.6 "76% enjoyed the side dishes."
    • 8.3 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.1 "81% said rooms were clean."
      9.5 "95% thought rooms were spacious."
      8.5 "85% thought the view was good."
      8.9 "89% loved the minibar."
      9.4 "94% enjoyed the balcony."
      8.6 "86% liked the big bathroom."
    • 3.3 "Internet is poor."
      2.5 "75% said the wifi quality was bad."

    Overall Rating

    9.4 Excellent
    Based on 2,012 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      8.9 "89% were happy with the room service."
      9.6 "96% found the restaurant service to be one of the best."
      9.7 "Lovely bar service, according to 97%."
    • 8.9 "Food is delicious."
      7.9 "79% loved the dining experience."
      8.7 "Yummy desserts, said 87%."
      9.7 "97% enjoyed the snacks that were offered."
    • 8.4 "Breakfast is good."
    • 7.9 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      8.7 "87% thought the view was good."
      7.0 "70% enjoyed the furniture."
      8.8 "88% loved the minibar."
    • 6.7 "Beach is so-so."
      5.8 "Only 58% said the beach was clean enough."

    Overall Rating

    9.5 Excellent
    Based on 84 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 8.4 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.6 "Nice rooms."
      7.9 "79% said rooms were clean."

    Overall Rating

    8.9 Excellent
    Based on 21 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Recreation staff is nice"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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